Hacienda AltaGracia, Auberge Collection

Hotels
Independent
9.8 (23 reviews)
Contiguo Escuela Sta Teresa de Cajon, Cajón, San Jose , Cajón , CR

Facilities

Full-service spa
Fitness facilities
Area shuttle (surcharge)
Arcade/game room
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Designated smoking area
See all facilities

Review Highlights

Pros:
Amazing stay!
Nothing short of amazing!

Categories

Cleanliness
9.75
Standard quality for this hotel tier.
Service
10
Nothing short of amazing!
Location
9.72
Standard quality for this hotel tier.
Room Quality
9.76
Standard quality for this hotel tier.
Amenities
9.71
Standard quality for this hotel tier.
Value for Money
9.74
Standard quality for this hotel tier.
Food and Beverage
9.7
Standard quality for this hotel tier.
Overall Experience
10
Amazing stay!
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:59

Property Description

Exclusive Spa Services
Indulge in massages, body treatments, and facials at the full-service spa.

Luxurious Recreational Amenities
Enjoy 2 outdoor pools, 2 spa tubs, and a sauna for relaxation and fun.

Gastronomic Delights
Savor meals at 3 restaurants, with all-inclusive rates available for a hassle-free stay.

Book now at Hacienda AltaGracia, Auberge Resorts Collection, for a luxurious mountain getaway with top-notch amenities.

Important information:

  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJO

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.8
Based on 23 reviews
Cleanliness: 9.75
Service: 10
Location: 9.72
Room Quality: 9.76
Amenities: 9.71
Value for Money: 9.74
Food and Beverage: 9.7
Overall Experience: 10
S
Shannon family
10
Pros:

Amazing stay!

2025-09-17 via Nuitee
C
Caralee family
10
Pros:

Nothing short of amazing!

2025-08-12 via Nuitee
M
Martyna family
10
Pros:

One of the best properties in the world. Everything is world class and you truly feel special. The rooms are spacious and elegant. Everyone knows your name and you have all your needs addressed before you can even think about it!

2025-06-27 via Nuitee
R
rajiv family
6
Pros:

Beautiful property but understaffed for the amount of money and exclusivity that it represents

2024-12-30 via Nuitee
L
LAURENT family
10
Pros:

Perfection

2024-03-02 via Nuitee
M
Michael
10
Pros:

I love the Auberge properties and this is one of the nicest I have stayed at! Loved everything about it.

2024-02-14 via Nuitee
V
Verified traveler family
10
Pros:

When I read other reviews, thought they must be exaggerated or fake, but this place really is everything others say. Absolutely beautiful property. Warm, friendly caring staff. Loved the private flight experience to and from SJO. Waterfall hike tour. A little more challenging than we were first led to expect, but we made it, LOVED it! Casitas beautiful. Huge! Spa and fitness and pools all excellent, big, new.
Only minor criticisms:
Fitness centre equipment a little limited. No leg machines.
Food is overall very good, but some dishes a little underwhelming. Breakfasts excellent. In-room dining, so-so. Understandably food is pricey, as to be expected for the stature of the property. We spent an average of $170 US per adult per day for meals. We don’t drink much. Adds up.

2019-02-24 via Nuitee
D
Daniel
10
Jungle Paradise
Pros:

Amazing Resort, not too much going on locally but the location is stunning and so are the staff--great for a detox and rest

2019-02-19 via Nuitee
V
Verified traveler family_with_children
10
Pros:

Alta Garcia exceeded expectations. Wonderful location, outstanding views on sunset and sunrise in the Costa Rican mountains, great activities, excellent service

2019-02-11 via Nuitee
V
Verified traveler family_with_children
8
Pros:

Très bel établissement mais les services offert ne tiennent pas trop compte de la protection de l”environment

2019-01-08 via Nuitee
K
Kerry
10
We will be back!
Pros:

We loved our stay here! It was the perfect vacation to ring in the new year. We highly recommend taking a private plane to the resort. Hacienda AltaGracia is the perfect combination of relaxation and activity. We loved the horseback rides, the ultralight flight, hiking and relaxing by the gorgeous infinity pool. The resort grounds are gorgeous. The food is great. The breakfast is top notch. The staff is top notch. We will be back!

2019-01-06 via Nuitee
P
Parisa
10
Pros:

Amazing place in every possible way. The property is absolutely gorgeous.Clran and pristine, and a paradise if you like horse back riding.. super luxury, the hotel has its own private plane to get there. 30 min flight to San Jose..

2018-11-27 via Nuitee
E
Eric
10
Excellent but expensive
Pros:

Overall amazing, its a bit expensive for the area for sure. Also not much to do in the area, off of the property, unless you want to drive for an hour or more. STUNNING Location

2018-07-02 via Nuitee
L
Lambie
10
Tropical paradise
Pros:

Your every need is attended to without any problem. Beautiful setting with five star accommodations, friendly staff and top class facilities. Breakfast and lunches were amazing but we were a bit disappointed with the dinner menu. Would definately go again in a heartbeat!

2018-03-29 via Nuitee
V
Verified traveler
10
Great getaway
Pros:

Peaceful place in the mountains/hills of Costa Rica. People were fantastic. From Karla the valet , Diego the bartender, Pablo / Miguel the horsemen they were personal And effective. We had a great time..

2018-03-24 via Nuitee
M
Maggie
10
A great place to stay
Pros:

You can be as busy or chilled out as you want to be. The location is fabulous and the resort is perfection. Beautiful spa with large indoor salt water pool. The food was great and the staff were very attentive. I highly recommend flying from San Jose to San Isidro del General. Traffic around San Jose is a nightmare.

2018-02-04 via Nuitee
M
Mary
10
Beautiful hotel in the mountains near San Isidro
Pros:

It was the healing experience my family needed. The resort is a welcome change from city life in America. Everyone is so warm and friendly and it takes you back to what is important in life: reconnecting with beautiful people and nature.

2018-01-11 via Nuitee
M
Mark
10
One of the finest hotels in the world.
Pros:

The staff, when it came to booking and helping with ideas for our holiday, were amazing. The resort is breathtaking. The casitas (villas) are first rate, the location is stunning and the staff could not help you enough. Super friendly and very professional. I want to go back soon.

2018-01-02 via Nuitee
N
Naomi
10
Costa Rica Jewel
Pros:

Superb locale, staff, food, and atmosphere!! Fabulous service and amenities. The staff treats you like family and royalty at the same time. Multiple activities to choose or just relax. Grounds are heavenly and the climate can be variable but beautiful! Would recommend highly to anyone coming to Costa Rica--the hotel is the very meaning of "Pura Vida"

2017-05-27 via Nuitee
B
Bramwell
10
Outstanding resort with horse staples
Pros:

We stayed 4 nights at this great resort over Christmas 2017 in two Casitas together with our daughter and her boyfriend. The service at AltaGracia is exceptional and excellent. Never saw such personal and high class hospitality in a hotel.

2016-12-31 via Nuitee