MainStay Suites Williamstown

Hotels
Main Stay Suites
8.1 (593 reviews)
1 Syme Street, Williamstown , Williamstown , au

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Overpriced
Room condition concerns

Categories

Cleanliness
6.35
Cleanliness issues mentioned, including cockroaches and dirty cup.
Service
9.35
Friendly and helpful staff, positive sentiment around service.
Location
9.35
Great location mentioned frequently; close to events and amenities.
Room Quality
7.85
Mixed reviews, some complaints about room condition.
Amenities
7.85
Some amenities lacking like coffee machine, average experience.
Value for Money
7.35
Several comments indicate the hotel may be overpriced.
Food and Beverage
7.85
Overall positive comments but no specific food reviews were mentioned.
Overall Experience
8.85
Most positive feedback, enjoyable stay mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:17

Property Description

Waterside Self-Contained Apartments: Enjoy the serenity of waterside living in our self-contained apartments, perfect for a relaxing stay in Melbourne.

Convenient Location: Situated just 15 minutes away from popular attractions like Etihad Stadium and Rod Laver Arena, our hotel provides easy access to the best of Melbourne.

Modern Amenities: From fully equipped kitchens to laundry facilities, each air-conditioned apartment is designed to cater to your every need during your stay.

Experience comfort and convenience at Aligned Corporate Residences Williamstown. Book now for an unforgettable stay by the water.

Important information:

Please note that there is a 1.5% charge when you pay with a credit card

Please note housekeeping service is not included on Sundays or Public Holidays.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 17 years old stay for AUD 40 per person per night when using an existing bed.
    People no matter the age stay for AUD 55 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 593 reviews
Cleanliness: 6.35
Service: 9.35
Location: 9.35
Room Quality: 7.85
Amenities: 7.85
Value for Money: 7.35
Food and Beverage: 7.85
Overall Experience: 8.85
M
Mark couple au
9
Loved it.
Pros:

Close to restaurants. Undercover parking.

Cons:

All good.

2026-07-04 via Nuitee
D
Debra couple au
10
2026-06-29 via Nuitee
M
Melanie solo_traveller au
9
2026-06-29 via Nuitee
T
Tania couple au
10
2026-06-28 via Nuitee
A
Adrian family_with_children au
10
2026-06-24 via Nuitee
D
Dimity solo_traveller au
10
Very pleasant & excellent location
Pros:

Pleasant staff, great location, very clean

Cons:

Room made up daily ie. extra soap etc - not sore if this was an option

2026-06-23 via Nuitee
P
Patrick couple au
9
Pros:

Location access to restaurants and waterfront

2026-06-13 via Nuitee
D
Debbie couple au
9
2026-06-04 via Nuitee
A
Ana solo_traveller au
5
Adequate, met my needs for my trip.
Pros:

Great location, walking distance to local cafes and restaurants.

Cons:

Noise level coming from restaurant/bar , karaoke and music until late. Patrons need to be made aware of this on the booking website.

2026-06-03 via Nuitee
S
Sandra solo_traveller au
10
Excellent place to stay really enjoyed it and the staff were amazing
Pros:

I liked the location.
Everything was clean and tidy

Cons:

Probably having to climb into the bath for a shower

2026-05-19 via Nuitee
J
James solo_traveller au
8
Short and sweet
Pros:

Location

Cons:

Nothing

2026-05-17 via Nuitee
H
Helen couple au
10
Awesome
Pros:

Everything, perfect location for my parents 60th Anniversary and the best restaurant ever Pelicans Landing next door.

2026-05-17 via Nuitee
R
Ray couple gb
9
2026-05-16 via Nuitee
W
Weronika couple au
10
A comfortable, clean apartment in a great location.
Pros:

Comfortable, clean and great location.

Cons:

Nothing

2026-05-04 via Nuitee
A
Aaron solo_traveller au
10
Pros:

Close to everything

Cons:

Nothing not to like

2026-05-03 via Nuitee
A
Ann extended_group au
5
Terrible. Rowdy crowd, fights, police, ambulance
Pros:

Good location right on waterfront

Cons:

Very noisey. Restaurant very rowdy, people spilling onto street.
Check in was difficult, poor communication

2026-05-02 via Nuitee
G
Green solo_traveller au
8
very convenient.
Pros:

Location was good.

Cons:

Very noisy late in the night.

2026-04-28 via Nuitee
T
Teri extended_group au
8
2026-04-19 via Nuitee
S
Sally couple au
10
Pros:

Safe and secure

2026-04-13 via Nuitee
K
Kim couple au
5
The staff were pleasant and helpful but the room was stuffy with a terrible hot water system.
Pros:

The position of the accommodation.

Cons:

The room was stuffy and the hot water system in the shower was terrible. It would go cold then boiling hot to nearly burning the skin. Very dangerous for young children who shower by themselves. Room 18.

2026-04-13 via Nuitee