MainStay Suites Williamstown

Hotels
•
Main Stay Suites
8.1 (564 reviews)
1 Syme Street, Williamstown , Williamstown , au

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Overpriced
Room condition concerns

Categories

Cleanliness
6.35
Cleanliness issues mentioned, including cockroaches and dirty cup.
Service
9.35
Friendly and helpful staff, positive sentiment around service.
Location
9.35
Great location mentioned frequently; close to events and amenities.
Room Quality
7.85
Mixed reviews, some complaints about room condition.
Amenities
7.85
Some amenities lacking like coffee machine, average experience.
Value for Money
7.35
Several comments indicate the hotel may be overpriced.
Food and Beverage
7.85
Overall positive comments but no specific food reviews were mentioned.
Overall Experience
8.85
Most positive feedback, enjoyable stay mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:17

Property Description

Waterside Self-Contained Apartments: Enjoy the serenity of waterside living in our self-contained apartments, perfect for a relaxing stay in Melbourne.

Convenient Location: Situated just 15 minutes away from popular attractions like Etihad Stadium and Rod Laver Arena, our hotel provides easy access to the best of Melbourne.

Modern Amenities: From fully equipped kitchens to laundry facilities, each air-conditioned apartment is designed to cater to your every need during your stay.

Experience comfort and convenience at Aligned Corporate Residences Williamstown. Book now for an unforgettable stay by the water.

Important information:

Please note that there is a 1.5% charge when you pay with a credit card

Please note housekeeping service is not included on Sundays or Public Holidays.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 17 years old stay for AUD 40 per person per night when using an existing bed.
    People no matter the age stay for AUD 55 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 564 reviews
Cleanliness: 6.35
Service: 9.35
Location: 9.35
Room Quality: 7.85
Amenities: 7.85
Value for Money: 7.35
Food and Beverage: 7.85
Overall Experience: 8.85
T
Travis • couple • au
7
2026-01-29 • via Nuitee
S
Sally • couple • au
9
2026-01-27 • via Nuitee
J
Jeanette • solo_traveller • au
8
2026-01-26 • via Nuitee
D
Dung • solo_traveller • au
7
2026-01-22 • via Nuitee
O
Oliver • couple • au
10
Great place to stay and having the restaurant downstairs makes it the perfect place to stay when in Williamstown.
Pros:

Clean, its proximity to Nelson Place and friendly staff.

Cons:

One tiny thing: I wish our 2 bedroom apartment had a balcony but no big issue.

2026-01-21 • via Nuitee
K
Karen • solo_traveller • au
8
Pros:

Comfortable bed and good shower.

Cons:

I would have preferred to not hear the loud music coming from close to my room until approximately midnight.

2026-01-19 • via Nuitee
D
Dale • couple • au
8
2026-01-19 • via Nuitee
T
Troy William • solo_traveller • au
8
2026-01-19 • via Nuitee
D
David • solo_traveller • au
9
great location great staff
Pros:

location

2026-01-19 • via Nuitee
M
Mykel • couple • au
1
2026-01-19 • via Nuitee
J
John • solo_traveller • au
8
Quick in an out, with great facility for a morning walk and breakfast options nearby.
Pros:

Ease of booking. Ability to connect with reception staff. Location.

Cons:

I thought the price was quite high. Proximity of my room to pub noise was inconvenient.

2026-01-19 • via Nuitee
C
carol • couple • au
8
Comfortable and clean
Pros:

Close proximity

Cons:

Our air conditioning wasn’t working. We were given another room through the lovely helpful staff Member

2026-01-18 • via Nuitee
K
Kim S. • extended_group • au
7
Central, Comfortable and Friendly Staff
Pros:

Beds were comfortable, very spacious and location was central to everything. Staff were friendly and very helpful

Cons:

While the apartment was generally clean, it's a little tired and in need of a refurbishment or atleast s really good deep clean

2026-01-18 • via Nuitee
K
Karem • couple • au
8
2026-01-17 • via Nuitee
A
Andrew • solo_traveller • au
7
2026-01-17 • via Nuitee
S
Sue • couple • au
8
2026-01-10 • via Nuitee
M
Marian • couple • au
8
Pros:

Location was fine close to our family in Spotswood. Cleaning staff were very friendly and accomodating

Cons:

Noise from patrons leaving the pub. We were on the ground floor and it felt quite unsafe at times. The place was not at capacity so do not understand wh we were on the ground floor. We have stayed before and thought our request would be met.
The room is tired and needs a revamp - carpet and lounge was filthy from stains.

2026-01-03 • via Nuitee
M
Michaela • couple • au
7
A bit dated but the location is worth it.
Pros:

Location

Cons:

Nowhere to park when checking in. No exhaust fan in bathroom.

2026-01-02 • via Nuitee
C
christopher • extended_group • au
10
2026-01-02 • via Nuitee
L
linda • couple • au
5
Not a pleasant experience or value for money.
Pros:

Excellent location. Close to restaurants, shops and the waterfront.

Cons:

Lack of initiative by staff. Suite was outdated and carpets badly stained. This suite was set up for guests with mobility needs so not ideal for taller guests where the bathroom basin only reaches your knees! I did ask if another suite was available but was told no, yet I could book one online! Not happy!!

2026-01-01 • via Nuitee