Quest Frankston

Hotels
•
Quest Apartment Hotels
8.2 (1313 reviews)
377 Nepean Highway , Frankston , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Facilities for disabled guests
Non-smoking throughout
Grocery deliveries
Heated pool
See all facilities

Review Highlights

Pros:
Spacious apartments
Friendly staff
Good location
Cons:
Cleanliness issues
Inconsistent amenities
Lack of elevators

Categories

Cleanliness
7.16
Despite some clean aspects, overall issues with cleanliness were highlighted in multiple reviews.
Service
9.13
Most reviews mentioned friendly and helpful staff.
Location
8.67
Location was generally appreciated but some reviews found it misleading.
Room Quality
7.62
Rooms were spacious, but issues with maintenance and outdated appliances were prominent.
Amenities
8.15
Consistent amenities, although some were outdated and required repair.
Value for Money
7.11
Given the price point and mixed experiences, value felt lacking for some guests.
Food and Beverage
8.66
Not specifically mentioned, thus assumed to meet standard quality for this hotel tier.
Overall Experience
9.13
Mixed reviews indicate some guests had satisfactory experiences despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:55

Property Description

Spacious Apartments with Cooking Facilities and Cable TV
Quest Frankston on the Mornington Peninsula offers comfortable air-conditioned apartments with convenient cooking facilities and a variety of cable channels on the TV. Each apartment is designed to provide a relaxing and enjoyable stay for our guests.

Outdoor Pool and BBQ Area
Enjoy the outdoor swimming pool and barbecue area during your stay at Quest Frankston. Whether you want to take a refreshing dip or have a fun barbecue with friends and family, our facilities are here to enhance your experience.

Convenient Location and Free Wi-Fi
Just a short walk from restaurants, shopping, and the beach, Quest Apartments Frankston offers a prime location for exploring the area. Stay connected with complimentary Wi-Fi throughout the property, making it easy to plan your adventures or stay in touch with loved ones.

Book your stay at Quest Frankston now and experience the perfect blend of comfort, convenience, and leisure during your visit to the Mornington Peninsula.

Important information:

Please note that there is a 1.5% charge when you pay with a credit card.

Please note that if the credit card does not match the name of the guest, you are required to complete a third-party credit card authority form within 24 hours. For more information contact Quest Frankston using the details on the booking confirmation.

Please note housekeeping service is not included on Sundays or Public Holidays. On these days, reception staff are available to provide any additional amenities you may require.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 5 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 1 year old and over stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1313 reviews
Cleanliness: 7.16
Service: 9.13
Location: 8.67
Room Quality: 7.62
Amenities: 8.15
Value for Money: 7.11
Food and Beverage: 8.66
Overall Experience: 9.13
A
Atsuko • couple • nz
8
2026-03-26 • via Nuitee
C
Cheryl • couple • au
7
Great location for a short trip
Pros:

Excellent location

Cons:

Looking tired

2026-03-24 • via Nuitee
D
David • solo_traveller • au
7
Overall it was a fuss free, comfortable stay. Will use again next visit.
Pros:

Very roomy &!excellent staff

Cons:

Carpet needed better care

2026-03-23 • via Nuitee
A
Adrian • couple • au
9
Very good
Pros:

All to expectations, spacious, clean comfortable

Cons:

There was no room number on the key and we needed to keys to access our room

2026-03-22 • via Nuitee
L
Linda • family_with_children • au
9
2026-03-21 • via Nuitee
J
Jaanus • family_with_children • ee
6
Pros:

spacious

Cons:

The carpets were very dirty. The rooms were not furnished comfortably. One of the stove irons did not work.

2026-03-21 • via Nuitee
A
Alan Beaver • couple • au
3
2026-03-19 • via Nuitee
J
Joannes • couple • nl
7
2026-03-18 • via Nuitee
R
Roman • family_with_children • au
9
2026-03-18 • via Nuitee
S
Shaden • couple • au
9
2026-03-16 • via Nuitee
J
Justin • extended_group • au
4
Lock your cars
Pros:

That it had a kitchen

Cons:

That hardly anything worked

2026-03-15 • via Nuitee
T
Trudie • couple • nz
8
2026-03-14 • via Nuitee
M
McGregor • family_with_children • au
9
Pros:

Great friendly staff

Cons:

Lock on the door was difficult to use. Perhaps needed replacing

2026-03-14 • via Nuitee
W
William • family_with_children • au
10
Pros:

Everything, amazing room and facilitys for the price

Cons:

Very little

2026-03-12 • via Nuitee
J
Jeff • solo_traveller • au
8
2026-03-12 • via Nuitee
B
Brian • solo_traveller • au
8
2026-03-10 • via Nuitee
S
SHOTA • family_with_children • jp
7
コストパフォーマンスが良いホテル
Pros:

受付スタッフの方はフレンドリーで、聞きたいことも色々と丁寧に教えてくれて良かったです。
泊まった部屋には電子レンジやコンロ等もあり、設備は十分でした。

Cons:

建物、施設のそもそもの古さがあります。
エレベーターがない階段であがる部屋でした。
ただし、事前に「階段使う部屋でも良い？」という確認のメールはもらい、「YES」で回答してるので、私は全く問題なかったのですが、気になる方は事前に確認されるのをおすすめします。

2026-03-09 • via Nuitee
D
Dee • couple • au
8
Pleasant, close to beach, welcoming staff.
Pros:

The closeness to the beach and stores if you needed anything all in walking distance. Staff were very accommodating, friendly and welcoming. It served its purpose for a place to sleep while we were at the Oz grand prix all day/evening.

2026-03-07 • via Nuitee
A
Ai Ling • family_with_children • my
6
Cons:

No cleaning services during weekend. Cleaning services just made up bed, cleared dustbin and changed towel sometimes no replenish of amenities. All on request only.

2026-03-07 • via Nuitee
S
Shana • couple • au
8
2026-03-07 • via Nuitee