Quest Frankston

Hotels
•
Quest Apartment Hotels
8.2 (1313 reviews)
377 Nepean Highway , Frankston , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Facilities for disabled guests
Non-smoking throughout
Grocery deliveries
Heated pool
See all facilities

Review Highlights

Pros:
Spacious apartments
Friendly staff
Good location
Cons:
Cleanliness issues
Inconsistent amenities
Lack of elevators

Categories

Cleanliness
7.16
Despite some clean aspects, overall issues with cleanliness were highlighted in multiple reviews.
Service
9.13
Most reviews mentioned friendly and helpful staff.
Location
8.67
Location was generally appreciated but some reviews found it misleading.
Room Quality
7.62
Rooms were spacious, but issues with maintenance and outdated appliances were prominent.
Amenities
8.15
Consistent amenities, although some were outdated and required repair.
Value for Money
7.11
Given the price point and mixed experiences, value felt lacking for some guests.
Food and Beverage
8.66
Not specifically mentioned, thus assumed to meet standard quality for this hotel tier.
Overall Experience
9.13
Mixed reviews indicate some guests had satisfactory experiences despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:55

Property Description

Spacious Apartments with Cooking Facilities and Cable TV
Quest Frankston on the Mornington Peninsula offers comfortable air-conditioned apartments with convenient cooking facilities and a variety of cable channels on the TV. Each apartment is designed to provide a relaxing and enjoyable stay for our guests.

Outdoor Pool and BBQ Area
Enjoy the outdoor swimming pool and barbecue area during your stay at Quest Frankston. Whether you want to take a refreshing dip or have a fun barbecue with friends and family, our facilities are here to enhance your experience.

Convenient Location and Free Wi-Fi
Just a short walk from restaurants, shopping, and the beach, Quest Apartments Frankston offers a prime location for exploring the area. Stay connected with complimentary Wi-Fi throughout the property, making it easy to plan your adventures or stay in touch with loved ones.

Book your stay at Quest Frankston now and experience the perfect blend of comfort, convenience, and leisure during your visit to the Mornington Peninsula.

Important information:

Please note that there is a 1.5% charge when you pay with a credit card.

Please note that if the credit card does not match the name of the guest, you are required to complete a third-party credit card authority form within 24 hours. For more information contact Quest Frankston using the details on the booking confirmation.

Please note housekeeping service is not included on Sundays or Public Holidays. On these days, reception staff are available to provide any additional amenities you may require.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 5 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 1 year old and over stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1313 reviews
Cleanliness: 7.16
Service: 9.13
Location: 8.67
Room Quality: 7.62
Amenities: 8.15
Value for Money: 7.11
Food and Beverage: 8.66
Overall Experience: 9.13
M
May • family_with_children • au
8
good
2026-02-12 • via Nuitee
J
Jane • family_with_children • au
8
2026-02-11 • via Nuitee
H
Hawke • family_with_children • au
8
Comfy and quiet
Pros:

We stay here often when we visit family. Its clean, quiet and comfy, and very friendly staff.

Cons:

No elevators, so be prepared to carry bags up to level 3.

2026-02-10 • via Nuitee
C
Conita • couple • au
5
Poor
Pros:

Location

Cons:

Infrastructure
Old furniture
Poor quality and maintenance
Poor insulation
On window facing the street did had a proper curtain

2026-02-09 • via Nuitee
C
Carolyn • couple • au
10
Staff were very friendly. Huge clean room. Definitely stay there again.
Pros:

The room itself was huge. You could sit outside on the balcony if you wanted to. Very clean and tidy. Would definitely stay there again.

2026-02-08 • via Nuitee
E
Elizabeth • couple • au
10
2026-02-08 • via Nuitee
C
Christine • family_with_children • au
8
2026-02-08 • via Nuitee
W
Warren • couple • au
10
Very comfortable 👍
Pros:

The room was really quiet and comfortable

Cons:

Nothing

2026-02-08 • via Nuitee
J
janelle • family_with_children • au
7
2026-01-30 • via Nuitee
M
Melanie • extended_group • au
8
2026-01-27 • via Nuitee
B
Brooke • family_with_children • au
9
2026-01-26 • via Nuitee
J
John • couple • au
8
Lovely place to stay.all is provided in apartment
Pros:

Location fine but if there is a next time closer to restaurants. However was recommended Japanese walking distance which was good.

Cons:

Property fine value for money and more. But I was going out for a drink and too far to walk to bars etc.

2026-01-26 • via Nuitee
S
Susannah • extended_group • au
10
2026-01-26 • via Nuitee
V
Vincent • couple • au
4
Good location, friendly staff. Very noisy
Pros:

Karen at reception was super friendly and very helpful during check in. Close to beach.

Cons:

Dated room
Could hear everything from the room next-door to us

2026-01-26 • via Nuitee
N
Nicky • couple • nz
7
Fine but would look for somewhere else next time if possible
Pros:

Location and having parking worked for us

Cons:

Cleaning was hit and miss - somedays didn’t come at all. Once they took all the dirty towels and soap but left us no towels or soap or toilet paper and took pillowcase off my own pillow

2026-01-25 • via Nuitee
A
Amy • extended_group • gb
10
Spacious and comfortable stay in great location.
Pros:

Lots of space, comfortable beds and everything you need for a great stay. Very clean and tidy.

Cons:

Nothing!

2026-01-25 • via Nuitee
A
Anna • family_with_children • au
8
2026-01-25 • via Nuitee
E
Elizabeth • family_with_children • au
7
2026-01-24 • via Nuitee
S
Sarosh • couple • cl
10
WE HAD A GOOD STAY and the receptionist was very courteous and understanding and polite.
2026-01-23 • via Nuitee
R
Robert • solo_traveller • au
8
Good and easy place to say
Pros:

Price and availability at peak time

Cons:

A little confusion about the two Quest properties in the area (caused by my GPS on my phone merging them as one) and about after hours check-in but good service overall

2026-01-23 • via Nuitee