Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Comfortable rooms
Excellent location
Cons:
Cleaning quality concerns
No lift available
Additional parking fee

Categories

Cleanliness
8.21
Some concerns mentioned about cleaning quality.
Service
9.68
Staff were accommodating and friendly.
Location
9.22
Great location close to amenities and the port.
Room Quality
9.17
Rooms were comfortable, nicely decorated and well-equipped.
Amenities
8.7
Some amenities mentioned positively, though a few concerns noted.
Value for Money
8.66
Overall good experience but some pricing concerns.
Food and Beverage
9.21
Excellent breakfast options and food quality.
Overall Experience
9.18
Overall positive experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:02

Property Description

Unique Boutique Experience
Florence House, Portsmouth's original boutique hotel, offers individually designed rooms with stylish furnishings and vegan friendly toiletries. Enjoy free WiFi, on and off-road parking, and dining at The Florence Arms Gastro Pub & Restaurant and The Garden.

Historic Charm
Housed in a beautifully restored Edwardian house, Florence House Hotel retains many original features, providing a charming and elegant atmosphere for guests to relax and unwind.

Convenient Location
Located minutes from Southsea seafront and Portsmouth city center, explore nearby attractions such as the Mary Rose, HMS Victory, and Gunwharf Quays Shopping Centre. Book your stay at Florence House Hotel for a delightful blend of history and modern comfort.

Important information:


The property offers either free street parking or paid premium private parking (limited) - please pre book with the property after reservation.

When booking 3 rooms or more, different policies and additional supplements will apply.

Please note that all rooms are individually decorated. If you wish to request a particular style of room, please contact the property after booking.

Flexible cancelation terms are not applicable to any bookings of 3 or more rooms.

There is an extra fee of GBP 15 per dog, paid in advance. Please inform the property before arrival if you wish to travel with pets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9
Based on 679 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.22
Room Quality: 9.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 9.18
E
Eileen • couple • gb
10
Beautiful hotel in beautiful location right next to the beach.
Pros:

Beautifully decorated and very helpful staff

Cons:

Nothing

2026-03-06 • via Nuitee
B
Barry • couple • au
8
A nice stay
Pros:

The property was very nice, staff were great and it was nice to be able to book (paid) parking. Breakfasts were great.

Cons:

We found the bed and pillows uncomfortable; perhaps they’ve seen better days.

2026-03-05 • via Nuitee
D
Debbie • couple • gb
8
Homely Appeal
Pros:

Very friendly staff and we were made very welcome on arrival. Room was large with plenty of storage. Lovely decor, lovely homely feel to the hotel.

Breakfast was very good. Hotel is ideally located near to the beach and the restaurants of Southsea.

Additional charge for parking but it was in a secured gated area. Tricky to find though!

2026-03-04 • via Nuitee
A
Angelza • couple • gb
9
Pros:

Lovely hotel, that was well decorated, lovely and ckean. Our room was a good size with very comfy bed and nice bathroom. Breafast was well cooked and great choice of items.

Cons:

The hotel did not have a restaurant open for evening meal for our stay, although there was a bistro pub just down the road which we did use.

2026-02-26 • via Nuitee
A
Alan • couple • gb
8
Great location, great value and brilliant staff!
Pros:

Staff were very helpful.

Cons:

Room smelt a bit odd, as though someone had been smoking in there?

2026-02-26 • via Nuitee
S
Sally • couple • gb
10
Pros:

Very pleasant stay with excellent and helpful staff. Very clean and comfortable hotel.

2026-02-23 • via Nuitee
J
Jessica • solo_traveller • gb
8
A really nice welcoming hotel, beautifully decorated and immaculately clean. Friendly staff. I’d definitely stay there a
Pros:

The location- really quiet and within close proximity to eateries. The staff were friendly and helpful. The hotel was welcoming, tastefully decorated, spotlessly clean and warm.

Cons:

The lack of a restaurant. On Booking.com it’s advertised as having a restaurant, but there wasn’t one. The hotel explained that it was available seasonally, from May. Booking needs to update its details to reflect this.

2026-01-20 • via Nuitee
D
Daniel • couple • gb
9
2026-01-19 • via Nuitee
B
Barry • couple • im
8
2026-01-19 • via Nuitee
L
Lance • couple • gb
9
Very enjoyable never knew Portsmouth/Southsea had so much to do.
Cons:

More info on street parking which was a little difficult on the first evening. I would have paid for a reserved space had I known. Other times it was easy enough finding a space.

2026-01-19 • via Nuitee
J
Julie • couple • gb
10
Very enjoyable
Pros:

Staff were very helpful and friendly, breakfast perfect lots of choice. , evening meal very nice good choices

2026-01-19 • via Nuitee
E
Emily • couple • gb
10
2026-01-19 • via Nuitee
G
gary • family_with_children • gb
4
ok
Pros:

Good Location

Cons:

The Toilet was dirty, the Body/hair wash was empty in the shower. the restaurant was closed but said online it was open. Breakfast was expensive, you only got 1 bit of toast with the egg on toast and it was £12.00 for that

2026-01-19 • via Nuitee
L
Linda • solo_traveller • au
10
2026-01-19 • via Nuitee
N
NIcki • couple • gb
9
Lovely staff..great location..will come again
Pros:

The location was perfect!

Cons:

The tea cups in our room were tiny..not ideal

2026-01-19 • via Nuitee
K
Kaye • couple • gb
9
2026-01-19 • via Nuitee
M
Mike • couple • gb
8
Pros:

Very clean room, and very comfortable bed. Parking available. Great breakfast.

Cons:

No confirmation of parking which was expected after registration.

2026-01-11 • via Nuitee
F
FRANK • extended_group • gb
10
2026-01-11 • via Nuitee
S
Sarah • couple • je
8
Pleasant stay with convenience of adjacent secure parking & small restaurant
Pros:

Convenience. & restaurant - food very good

Cons:

Conservatory where evening meal was taken was a little cold although, to be fair, it was December..

2026-01-08 • via Nuitee
C
Coman • couple • gb
9
2026-01-03 • via Nuitee