Somerset House Boutique Hotel and Restaurant

Hotels
9.2 (508 reviews)
10 Florence Road , Portsmouth , gb

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Excellent breakfast
Cons:
Cleanliness issues
Small parking spaces
Limited breakfast choice
Noise from other rooms

Categories

Cleanliness
8.54
Some mentions of cleanliness issues such as mould spots and threadbare towels.
Service
9.99
Staff were noted as friendly and helpful, providing good service.
Location
9.55
Great location mentioned multiple times, ideal for beach and shopping.
Room Quality
9
Rooms were spacious and comfortable; however, some were described as impersonal.
Amenities
8.53
The amenities were standard with some issues like small parking and lacking breakfast options.
Value for Money
8.49
Value perceived as good by some guests but noted high parking costs.
Food and Beverage
9.54
Excellent breakfast mentioned with a good range but some concerns noted about choices over multiple days.
Overall Experience
9.99
Overall positive feedback with many guests stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 21:13

Property Description

Luxurious Boutique Rooms
Somerset House Hotel offers individually designed rooms with stylish furnishings, LCD TVs, and vegan-friendly toiletries, ensuring a comfortable stay for every guest.

Dining Experience
Enjoy a full a la carte breakfast each morning and dine at the hotel's two full-service restaurants with indoor and outdoor seating. Indulge in a variety of vegetarian and vegan options cooked in a woodfire grill and pizza oven.

Convenient Location
Located just 450 yards from Southsea Beach, Somerset House Hotel is near popular attractions like the historic warships Mary Rose, HMS Victory, and HMS Warrior. With easy access to Gunwharf Quays Shopping Centre and Portsmouth Harbour Railway Station, your stay promises both relaxation and exploration.

Book your stay at Somerset House Hotel for a blend of luxury, comfort, and convenience.

Important information:

The property offers either free street parking or paid premium private parking (limited) - please pre book with the property after reservation.

Check in is directly opposite the property.

Please note the property does not have an elevator to upper floors.

Breakfast is served from 07:00 - 10:00 during the week or 08:00 - 10:00 at weekends and bank holidays.

Please note that all rooms are individually decorated. If you wish to request a particular style of room, please contact the property after booking.

Flexible cancellation terms are not applicable to any bookings of 3 or more rooms.

There is an extra fee of GBP 15 per dog, paid in advance. Please inform the property before arrival if you wish to travel with pets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.2
Based on 508 reviews
Cleanliness: 8.54
Service: 9.99
Location: 9.55
Room Quality: 9
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 9.54
Overall Experience: 9.99
L
Loredana couple gb
10
2026-05-12 via Nuitee
I
Ingrid couple fr
10
Pros:

Emplacement, petit déjeuner au top, facilité de stationnement, personnel adorable.

2026-05-11 via Nuitee
S
Sally couple gb
7
We did not want to be located in extension on 3rd floor
Pros:

Room clean and very nice except cups too small

Cons:

We are older people and we were put on top floor of the extension. We should have been asked/told.

2026-05-10 via Nuitee
C
Catherine couple gb
6
Mattress and pillows were very uncomfortable and need replaced (room 4) Beautifully decorated
Pros:

Beautiful decor. Central location

Cons:

Really uncomfortable bed and lumpy pillows. Room poorly laid out. No mirror above dressing table. The mirror was opposite the bed. No mini fridge. Plumbing not great (smelly drains). Breakfast was £17pp extra. Room cost was already expensive.
Paid parking expensive. Spaces too small. Tried to charge us twice for parking.
We weren’t asked how our stay was on checkout.

2026-05-04 via Nuitee
B
Barbara family_with_children gb
8
2026-04-27 via Nuitee
J
Jackie solo_traveller us
9
Highly recommend!
Pros:

Nice big room, friendly staff, breakfast was great!

Cons:

Was a little hard to figure out where the reception office was, but after asking, they pointed us in the right direction.

2026-04-22 via Nuitee
C
Chloë couple gb
9
Really good
Pros:

Excellent location, really short walk to the beach and to bars / restaurants in Southsea.

Rooms comfortable. Breakfast was good. Staff were all excellent and very helpful throughout.

Cons:

On street parking which was a bit limited and on narrow streets so if you have a larger car it may be worth paying for the gated parking.

Rooms aren’t particularly sound proof - we could hear the TV and snoring from the next room!

2026-04-20 via Nuitee
R
Rob solo_traveller gb
10
Pros:

Very local and very nice - warm welcome

2026-03-13 via Nuitee
C
Carla couple gb
9
Pros:

Staff were very friendly. The property was clean and comfortable. Great location.

2026-03-04 via Nuitee
A
Alison couple gb
9
2026-02-28 via Nuitee
M
Mary solo_traveller gb
7
2026-02-27 via Nuitee
J
Jillian couple au
6
Pros:

The breakfast was good and the size of the room was great. Furniture added to the room is lovely, decorated as pictured.

Cons:

The parking, even though we paid for gated parking which was supplied trying to drag luggage to the room was a nuisance (on the day we checked in the guy on reception did help, however that may not always be the case.) Dragging luggage upstairs, again too much when travelling internationally. If there is a warning for this I missed it.
Towels and linen on beds are extremely dated and poor quality.

2026-02-13 via Nuitee
M
Michelle couple gb
9
Lovely break in Portsmouth
Pros:

The breakfast was delicious and freshly cooked. The staff were all very friendly and helpful. The room was lovely and a good size. We managed to park right outside in the street. Comfortable bed and nice chairs in the room. Buses to town very convenient.

Cons:

On arrival from the outside it didn’t look great and we had to cross the road in rain for breakfast as we were in the rooms were on other side of the road.

2026-01-25 via Nuitee
S
Stephen couple au
2
It was a Terrace House. Not a 'Hotel. It was Cold, Miserable and an awful breakfast.
Pros:

Very little

Cons:

The description. Somerset House Hotel is NOT a hotel! It is at best a bed and breakfast. It was cramped, cold and was just a converted terrace house. The stove didn't work in the kitchen so all we got at breakfast was a pathetic, very small bowl of cereals, with a pot of coffee that had only been shown a coffee bean. The car parking I booked was useless and I had to park on the street, This was despite contacting the 'hotel' and making sure secure parking was available as my car was an expensive sports car that I did not want damaged.

2026-01-19 via Nuitee
L
Lady Deborah couple gb
10
Perfect place for the beach and walks the hotel was in a great location and the staff were amazing
Pros:

This hotel had everything we needed and in a great location

2026-01-18 via Nuitee
L
Linda solo_traveller gb
9
Pros:

Our room was lovely and spacious, and the reception lady was very welcoming and hard working

2025-12-17 via Nuitee
J
Jason couple gb
8
2025-12-12 via Nuitee
C
Cathy couple gb
10
Can highly recommend, and will definitely be back.
Pros:

Great location! Breakfast was fabulous!

Cons:

Parking was available but very small spaces! Struggled to fit my car in!

2025-12-07 via Nuitee
S
Sarah couple gb
10
One night stay to meet up with friends and attend a concert in the Wedgwood Rooms
Pros:

Lovely large room - although on the ground floor facing a residential road it was very quiet. The bed was comfortable and the room at a good temperature. The breakfast was fantastic and the waiting staff couldn’t have done more to help.

Cons:

Nothing

2025-12-06 via Nuitee
M
Mark couple es
9
Overall A Good Stay.
Pros:

Great stop off hotel when disembarking from our ferry from Spain. We enjoyed our deluxe room (Room 6 in Somerset House) which was nicely decorated and clean. Breakfast was great quality and nice to be able to have our dog with us in the dining room. Staff we encountered were lovely.
We would stay again.

Cons:

The bathroom tiles in the shower need a good deep clean - some signs of mould spots, especially around the window and on the ceiling.
The bathroom towels were a little threadbare.
On arrival the secure parking gate didn't shut and had to be closed manually by the staff. We were told it was broken but was being repaired. The gate was open again early the following morning. I've no objection to paying for secure parking, but this wasn't secure parking.

2025-11-26 via Nuitee