Florence Gardens Hotel & Restaurant

Hotels
Mercer Collection
9.2 (78 reviews)
4 Malvern Road, Portsmouth, England, PO5 2NA , Portsmouth , GB

Pets allowed

Facilities

Health or beauty spa nearby
No single-use plastic water bottles
No single-use plastic soda bottles
Free WiFi
Terrace
Garden
Luggage storage
Designated smoking area
Street parking
Concierge service
See all facilities

Review Highlights

Pros:
Staff very courteous
Cons:
Confusion with the entrance location.

Categories

Cleanliness
9.16
Standard quality for this hotel tier.
Service
9.63
Staff very courteous.
Location
9.17
Standard quality for this hotel tier.
Room Quality
9.12
Standard quality for this hotel tier.
Amenities
9.15
Standard quality for this hotel tier.
Value for Money
9.11
Standard quality for this hotel tier.
Food and Beverage
9.16
Standard quality for this hotel tier.
Overall Experience
9.13
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:34

Property Description

Terrace and Garden Views
Take in the views from a terrace and a garden while staying at this Edwardian hotel in Portsmouth.

Dining Options
Savor local cuisine at The Garden Southsea or opt for room service. Don't forget to enjoy snacks and beverages at the coffee shop and 2 bars/lounges.

Convenient Amenities
From complimentary Wi-Fi to concierge services and dry cleaning, this boutique hotel offers everything you need for a comfortable stay.

Ready to experience seaside charm at Florence Gardens Hotel & Restaurant? Book your stay now and explore nearby attractions like Gunwharf Quays.

Important information:

  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9.2
Based on 78 reviews
Cleanliness: 9.16
Service: 9.63
Location: 9.17
Room Quality: 9.12
Amenities: 9.15
Value for Money: 9.11
Food and Beverage: 9.16
Overall Experience: 9.13
B
Brian
8
Pros:

Staff very courteous

2025-09-28 via Nuitee
E
Edward family
8
Pros:

We were confused with the entrance from the address which is on the back sidevof the building

2025-09-21 via Nuitee
O
olga partner
8
Pros:

Clean. Rooms pretty big. One night hotel if you are on the road, don’t expect anything spectacular.

2025-06-14 via Nuitee
B
Brian
10
Pros:

Very comfortable room - restaurant excellent. 5 minute walk to the sea front - dog friendly.

2025-06-08 via Nuitee
S
Sharon
10
Pros:

Lovely stay, great staff and beautifully decorated room.

2025-05-31 via Nuitee
A
Anne
8
Overall very satisfying.
Pros:

Comfortable, staff friendly, excellent breakfast and would book again.

2025-05-27 via Nuitee
M
marta family
10
Pros:

Fantastic stay very clean, friendly and the best hotel in Southsea

2025-05-16 via Nuitee
P
Pauline
8
Pros:

Nice room, felt safe and cozy with everything I needed to hand. The breakfast was delicious and very reasonably priced - service was slightly chaotic but I found it endearing. Just leave plenty of time. Great location as an easy walk to the sea front and shops etc.
Would def stay again.

2025-04-16 via Nuitee
Y
Yvette partner
10
Pros:

This was a stop as we travelled across England and one of our nicest places. The staff was wonderful and helpful. The room was comfortable and cheery. And the breakfast was delicious. We would stay again.

2025-04-11 via Nuitee
W
William partner
8
Pros:

Brilliant location, clean and tidy, friendly staff mostly.

2024-12-08 via Nuitee
P
P
10
Fantastic stay!
Pros:

Fantastic stay!
Great hotel, excellent friendly service.
Room was spotlessly clean, really good size and very comfy!

2024-12-08 via Nuitee
M
Maria Laura Raquel family
10
Pros:

We enjoyed very much the room and hotel, wonderful "bed and Breakfast" experience

2024-11-26 via Nuitee
R
Richard
10
Don’t hesitate.
Pros:

Florence House hotel is a fantastic place to stay. We only wished it was for longer. It’s a boutique hotel and everything is just perfect.
The room was a joy to stay in and the staff were just brilliant.

2024-10-14 via Nuitee
S
Suheila family
4
Pros:

Nice location. Room and bathroom extremely small. Very very noisy all night. Couldn’t relax or sleep.

2024-10-04 via Nuitee
J
Jane
10
Pros:

This is a superb place to stay with sincere service, fantastic breakfasts and lovely environment.
The room was very comfortable and the hotel decorated in gorgeous wallpapers.
Loved it and would definitely stay there again. Really would recommend a stay.

2024-09-22 via Nuitee
V
Verified traveler
6
Well situated
Pros:

Hotel is well situated close to the beach. We stayed at the end of the summer and so the seasons wear and tear starting to show. Paid for breakfast but was notified that “speciality coffee” (from a machine) would be an extra charge which was surprising. Staff were friendly and attentive

2024-09-18 via Nuitee
S
Samantha partner
10
Pros:

Perfect Spot. Lovely hotel and fabulous staff.

2024-08-08 via Nuitee
R
Richard
10
Pros:

Exceptional accomodation and staff.

2024-06-29 via Nuitee
K
Katherine
10
Great spot to enjoy Portsmouth/Southsea
Pros:

The room was lovely, we had everything we needed. Good breakfast choices for vegetarians (and non). Great location between Southsea sea front and Albert Road (for restaurants etc), plus walkable to the train station and central Portsmouth.

2024-02-25 via Nuitee
V
vickie
10
Pros:

Rooms were very nice and staff very helpful

2023-10-04 via Nuitee