Hotel Terme Oriente - Beach & SPA

Hotels
8.5 (1315 reviews)
Via delle Terme 5 , Ischia , IT

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Very friendly, helpful staff (reception and breakfast teams)
Excellent central location near beach, restaurants and transport
Cleanliness praised across many reviews
Good breakfast with many options
Pools, thermal baths and comfortable sunbeds
Great value for money for many guests
Cons:
Rooms often outdated; some beds uncomfortable
Occasional damaged bathrooms or significant room disrepair
Some pools/jacuzzis and spa facilities out of order or aging
Small showers and tight bathroom layouts in certain rooms
Occasional noise (events/parties) not always advertised
Some staff members lacked English, causing communication issues

Categories

Cleanliness
8
Generally praised for exemplary cleanliness in most reviews, though a few mentions note bathrooms or rooms in poor repair (e.g., damaged bathroom, peeling plaster), so cleanliness is good but not perfect across all rooms.
Service
10
Consistently highlighted as a major strength: staff repeatedly described as very friendly, attentive and helpful (reception and breakfast team called out, staff warmed baby bottles, responsive to guests).
Location
10
Very strong and repeatedly praised: central, near the beach, restaurants, shops and public transport — described as 'perfect' or 'ideal' by many guests.
Room Quality
6.5
Several reviews cite outdated rooms, uncomfortable beds, small showers and instances of significant disrepair (bathroom destroyed, peeling plaster, occasional broken amenities) — room quality is a clear weakness.
Amenities
7.5
Good range of amenities (indoor/outdoor pools, thermal baths, comfortable sunbeds) praised, but multiple reports of non-functioning jacuzzis/terrace pools and an aging spa reduce the score.
Value for Money
8
Mixed but generally positive: several guests call it great value and say they'd return; a few feel the price doesn’t match the condition of some areas — overall good value for many visitors.
Food and Beverage
8.5
Breakfast is frequently praised as delicious with many options (though some note it skewed sweet); a few reviews mention no breakfast or a dim dinner room — overall food performance is solid.
Overall Experience
9.5
Most guests report a very positive stay and willingness to return, citing excellent staff and location; problems (noise events, some broken facilities, outdated rooms) affected some but generally did not ruin stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 06:27

Property Description

Luxurious Amenities
Hotel Terme Oriente, located on the beautiful Island of Ischia, offers a truly luxurious experience with 2 outdoor pools, including one with hydromassage, free sauna and Turkish bath access. The rooms are equipped with modern comforts like air conditioning, free Wi-Fi, and a TV, ensuring a relaxing stay for all guests.

Culinary Delights
Indulge in a delightful mix of sweet and savory options for breakfast, and savor local and classic Italian specialties at the on-site restaurant with a fixed menu.

Wellness Paradise
Experience ultimate relaxation with free access to the wellness center, featuring 2 hot tubs and a range of beauty treatments. Don't forget to book a private excursion for a truly rejuvenating stay.

Book your stay at Hotel Terme Oriente now for an unforgettable vacation on the Island of Ischia.

Important information:

Please note that the restaurant is open for dinner from November until February and for lunch and dinner from March until October.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NAP

Location

Guest Reviews

8.5
Based on 1315 reviews
Cleanliness: 8
Service: 10
Location: 10
Room Quality: 6.5
Amenities: 7.5
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 9.5
M
Marcus valerio • extended_group • br
10
Tudo muito lindo estão de parabéns
Pros:

Execelente. Tudo limpinho

Cons:

A cortina do banheiro , incomoda na hora do banho

2026-11-12 • via Nuitee
O
Oleksandr • couple • ua
10
Очарован. Спасибо🫶
Pros:

Были приятно удивлены соотношением цена-качество, месторасположением. Персонал был любезен и отзывчив к моим просьбам. Настоятельно рекомендую к посещению. Узнал что есть ещё три отеля под управлением этой семьи на острове. Задумался о посещении😉

Cons:

Выпал гвоздь из стены, который крепит вешалку для верхней одежды. У прикраватного светильника справа сломана кнопка включения. Но , это мелочи🤗

2026-11-08 • via Nuitee
F
Filli • couple • ch
5
Pros:

nein, Raum enttäuschend

Cons:

Hoteleinrichtung ist in die Jahre gekommen

2026-11-05 • via Nuitee
S
Suzanne • couple • pt
10
2026-11-04 • via Nuitee
G
Geertrui • couple • gb
10
Lovely hotel with fabulous outside pool
Pros:

I loved this hotel! We stayed there on November 1 and the outdoor pool was still at 33 degrees, so I swam for an hour every day. The hotel staff are super friendly and accommodating. We just stayed for one night, but we had a fantastic time.

2026-11-04 • via Nuitee
E
Estelle • couple • gb
8
2026-11-03 • via Nuitee
M
Ms. Stevie • couple • us
10
2026-11-02 • via Nuitee
S
Sonia • solo_traveller • fr
8
Un très bon sejour dans un hôtel agréable
Pros:

L’hôtel est très sympathique, bien situé et le personnel est très accueillant et serviable.

Cons:

Les équipements, ascenseurs et salles de bain mériteraient une petite rénovation.

2026-10-30 • via Nuitee
S
Sophie • couple • fr
10
Séjour parfait
Pros:

Le service client était impeccable
La chambre spacieuse
Les services proposés : la piscine -superbe- le spa qui vieillit un peu mais qui reste très appréciable, le solarium
L’accueil du petit déjeuner

Cons:

Le jacuzzi au niveau du solarium qui ne fonctionnait malheureusement pas

2026-10-30 • via Nuitee
L
Ludovica • couple • it
9
Pros:

Struttura davvero consigliata! Posizione centralissima, comodissima per spostarsi e raggiungere facilmente i principali punti di interesse. L’alloggio offre numerosi servizi, tutti molto utili per rendere il soggiorno confortevole e piacevole.

Cons:

La camera era un po’ piccola e l’arredamento piuttosto datato.

2026-10-30 • via Nuitee
R
Rachel • solo_traveller • gb
8
Very nice stay with family.
Pros:

Ideally situated. Nice pool are.

Cons:

Breakfast area

2026-10-23 • via Nuitee
N
Nathalie • couple • fr
9
Pros:

Personnel agréable,
Hôtel bien placé, très propre

Cons:

Jus de fruits ainsi que le café au distributeur ne sont pas à mon goût.

2026-10-20 • via Nuitee
J
Johann • solo_traveller • it
6
Pros:

Einfaches Thermenhotel. Spa Anlage sehr mäßig. Gute Lage.

Cons:

Das Spa ist sehr klein. Nur das Schwimmbad im Freien ist schön. Langweiliges Frühstück!

2026-10-16 • via Nuitee
L
Lewis • couple • gb
8
Good value, friendly staff, great pool and spa
Pros:

Great location, friendly staff, good pool and spa

Cons:

Rooftop hot tubs were out of use, rooms were a bit dated, breakfast could have more variety

2026-10-14 • via Nuitee
G
giovanna • family_with_children • it
8
2026-10-14 • via Nuitee
F
Fabrizio • extended_group • it
8
2026-10-07 • via Nuitee
K
Kerteminde Byferie • couple • dk
9
2026-09-19 • via Nuitee
C
Callum • couple • gb
10
Pros:

Staff were great and the property feels safe and well maintained, poor bar lovely and pool very clean, short walk to the beach, a perfect hotel

Cons:

Pillows were a little hard with no softer options

2026-09-19 • via Nuitee
W
Willo • couple • gb
5
Disappointing- definitely have no intention of going back!
Pros:

The hotel room was tired but clean- the balcony was extremely small & definitely not very comfortable!

Cons:

The bedroom & wardrobe were small! The shower was also small too not the best😌

2026-09-18 • via Nuitee
J
Jaque Rodrigues • family_with_children • it
6
Grande potenziale, ma una struttura rimasta troppo indietro nel tempo.
Pros:

La posizione è ottima e la hall dell’hotel è davvero bellissima, elegante e molto scenografica. Il personale è stato sempre gentilissimo e disponibile: quando abbiamo avuto problemi con la prima camera, il giorno successivo ci sono state proposte subito due alternative. Abbiamo apprezzato anche la piscina esterna e la terrazza della seconda camera.

Cons:

La posizione dell’hotel è ottima e la hall è davvero bellissima, elegante e scenografica. Anche il personale merita un elogio: tutti sono stati gentilissimi e disponibili. Purtroppo, però, le camere non rispecchiano affatto l’impressione iniziale.

La prima camera aveva un condizionatore estremamente vecchio, ingiallito e praticamente non funzionante. Con il caldo era impossibile restarci e abbiamo dovuto cambiare stanza. Il giorno seguente ci sono state gentilmente proposte due alternative e abbiamo scelto quella con terrazza. Anche questa, però, era molto datata: letto duro, cuscini scomodi, coperte vecchie e un bagno che necessita seriamente di essere ristrutturato. L’acqua del lavabo aveva inoltre un forte e sgradevole odore metallico, simile alla ruggine, che rimaneva persino sulle mani.

La piscina esterna è gradevole, mentre la piccola piscina termale un giorno era completamente vuota e quindi inutilizzabile.

La parte più deludente è stata però la ristorazione. La colazione, pagata separatamente, è stata decisamente al di sotto delle aspettative. Anche la cena, €30 a persona a menu fisso, bevande escluse, è stata una grande delusione. Piatti poco riusciti e una proposta gastronomica che ho trovato estremamente datata, sia nella concezione sia nella presentazione. Anche le sale ristorante, scure e antiquate, sembrano rimaste ferme agli anni ’80. Considerando il prezzo, mi aspettavo decisamente un altro livello.

È un vero peccato perché la struttura ha grande potenziale, una posizione eccellente e un personale davvero professionale. Necessita però urgentemente di una profonda ristrutturazione delle camere, dei bagni, degli impianti e della ristorazione. Con un importante rinnovamento potrebbe diventare un hotel di tutt’altro livello.

2026-09-18 • via Nuitee