Sandman Hotel Oakville

Hotels
Sandman Hotel Group
8.4 (1457 reviews)
3451 South Service Road West , Oakville , ca

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Comfort of beds

Categories

Cleanliness
7.65
Mixed feedback; cleanliness noted as an issue in multiple reviews.
Service
9.15
Consistently mentioned as friendly and accommodating across reviews.
Location
9.15
Cited as a significant positive aspect, with many reviews highlighting its convenience.
Room Quality
8.15
Generally positive sentiment, but with some complaints about comfort.
Amenities
8.15
Notes positive mentions but also concerns about pool temperature and facilities.
Value for Money
8.65
Good value highlighted, with some exceptions noted.
Food and Beverage
7.65
Mixed mentions of breakfast availability and quality.
Overall Experience
8.65
Overall positive sentiment but some significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:13

Property Description

Modern Rooms with Amenities
The rooms at Sandman Hotel Oakville are modernly decorated and equipped with a 40" flat-screen HDTV, microwave, and ironing facilities. Suites feature a kitchenette for light meal preparation, ensuring a comfortable stay for all guests.

Convenient Location and Access
Located just 3 minutes' drive from the Burlington Convention Centre, with easy access to Downtown Toronto via the GO train, Sandman Hotel Oakville offers a convenient stay for both business and leisure travelers. Additionally, the hotel is close to major GO stations and conference centers in the area.

Exceptional Dining and Services
With the on-site CHOP Steakhouse & Bar, 24-hour front desk, meeting facilities, and complimentary parking, Sandman Hotel Oakville ensures a seamless and enjoyable experience for all guests. Enjoy free WiFi access throughout the property for added convenience.

Book your stay at Sandman Hotel Oakville for a modern and convenient hotel experience.

Important information:

The credit card used at the time of the booking must be presented by the cardholder upon check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.4
Based on 1457 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 7.65
Overall Experience: 8.65
H
Hesham solo_traveller ca
10
2026-04-22 via Nuitee
D
Donna extended_group ca
8
Was good value for the one night stay. Great location, easy to get to and customer service was great
Pros:

check in, clean, bed, customer service

Cons:

noisy cooling system, pillows

2026-04-20 via Nuitee
S
Sabrina couple ca
10
Great stay and will return.
Pros:

The customer service rep at the hotel Shanaya was great and the room was clean and perfect for us after a long day of moving and being very exhausted.

Cons:

Nothing

2026-04-20 via Nuitee
J
John solo_traveller ca
8
2026-04-17 via Nuitee
K
Kay couple gb
9
Excellent
Pros:

Location

Cons:

Break fast wasn’t available for guest

2026-04-15 via Nuitee
L
Lesley solo_traveller ca
8
Pros:

Loved hotel decor and great staff!

Cons:

Whirlpool jets not working well, so water not really circulating
also tiles broken/cracked near whirlpool steps

2026-04-14 via Nuitee
C
Catherine couple ca
7
2026-04-14 via Nuitee
J
JIMMY solo_traveller ca
8
2026-04-14 via Nuitee
M
Melissa family_with_children ca
7
2026-04-13 via Nuitee
L
Larissa family_with_children ca
5
Below average
Pros:

-towels and bedding were clean

Cons:

-pillows were terrible
-small pool/ over chlorinated
-no breakfast
-run down room, marks on walls, cracks in tub, chipping grout
-4:00pm check in time is WAY too late
-no communal area
-no ice machine on the 1st floor
-very few toiletries provided/ no facial wash bar, not enough soap or shampoo or 2 people.

2026-04-13 via Nuitee
G
Gastón couple ca
9
2026-04-11 via Nuitee
E
Eddy couple ca
7
Pros:

Comfortable bed, decent amount of space in the suite

Cons:

The room needs a deep clean. There was a poop in the toilet when we checked in and also very dusty behind the tv and it was sticky.

2026-04-08 via Nuitee
K
Kerry solo_traveller ca
7
Pros:

Location
Price
Restaurant on site

Cons:

Needed more/different lighting options

2026-04-07 via Nuitee
C
Courtney family_with_children ca
3
Cons:

THE BATHROOM WAS GROSS AND THERE WAS DIRTY CUPS

2026-04-07 via Nuitee
J
Jennifer couple ca
10
Excellent!
Pros:

Very modern and clean.

Cons:

Someone on our floor was smoking weed and it smelled in our room. Staff were very apologetic and i understand it was beyond their control what other guests were doing, that could happen at any hotel.

2026-04-06 via Nuitee
P
Peggy couple ca
10
2026-04-05 via Nuitee
T
Tracey solo_traveller ca
10
Amazing stay as always
Pros:

Proximity to my work conference
Staff are always friendly and knowledgeable

2026-04-03 via Nuitee
N
Nadia couple ca
10
2026-03-30 via Nuitee
M
Mark couple ca
9
2026-03-26 via Nuitee
Y
Youram couple ca
8
2026-03-24 via Nuitee