Pearl Palace Hotel

Hotels
•
Independent
Kipipiri Road, off Murang'a Road, Nairobi , Nairobi , KE
254-72-0229966

listing image 1
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Facilities

Fitness facilities
ATM/banking
Free breakfast
Safe-deposit box at front desk
Free newspapers in lobby
Express check-out
Meeting rooms
Express check-in
Ecotours nearby
Tours/ticket assistance
See all facilities

Review Highlights

Cons:
Double charge issue
Perceived scam

Categories

Cleanliness
1.34
Negative sentiment regarding charge for room and perceived scam.
Service
6.31
Standard quality for this hotel tier.
Location
6.35
Standard quality for this hotel tier.
Room Quality
6.3
Standard quality for this hotel tier.
Amenities
6.33
Standard quality for this hotel tier.
Value for Money
4.29
Disappointed with double charge.
Food and Beverage
6.34
Standard quality for this hotel tier.
Overall Experience
4.31
Negative experience due to financial issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:38

Property Description

Luxurious Amenities
Unwind at the fitness center or enjoy the serene garden view. Indulge in African cuisine at Pearl restaurant, grab snacks at the cafe, and mingle at the daily complimentary reception.

Convenient Services
Benefit from free Wi-Fi, concierge assistance, and 24-hour room service. Start your day with a complimentary breakfast or savor drinks at the bar/lounge. Take advantage of business facilities, express check-in/out, and event spaces.

Prime Location
Located in Nairobi's Ngara West, a short drive from major attractions like Kenyatta International Convention Centre and Nairobi National Park. Explore the city easily with a surcharge airport shuttle and free onsite parking.

Ready to experience luxury and convenience? Book your stay at Pearl Palace Hotel now!

Important information:

  • Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: NBO

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

Cleanliness: 1.34
Service: 6.31
Location: 6.35
Room Quality: 6.3
Amenities: 6.33
Value for Money: 4.29
Food and Beverage: 6.34
Overall Experience: 4.31
S
Stiffin
4
Pros:

You scammed me my money. I paid for a room twice. Pathetic.

2025-07-19 • via Nuitee
E
Esther
2
Pros:

Eine Zumutung für den Kunden, definitiv nicht zu empfehlen!

2025-02-15 • via Nuitee
D
Darin
6
Pros:

The staff at the hotel was great. They went out of their way to make our stay as comfortable as possible. The marketing department needs some help however. Their listing says that each room has wifi, AC, a refrigerator, coffee pot, among other things. Our "executive" rooms had none of the the things I listed. So I would warn any future users of the site to actually check with any hotel that you are interested in BEFORE you make the booking to verify that the information is accurate.

2019-03-04 • via Nuitee
J
jerome
2
Hôtel de passe...
Pros:

Devant le portail clos nous avons failli faire demi tour tellement le quartier n'est pas accueillant... Une fois rentrés, un accueil standard, puis nous montons dans la chambre : de nouveau envi de faire demi tour, rien n'est vraiment propre, de toute petites fenêtre en hauteur ne nous laisse même pas voir dehors, il n'y a pas d'eau et les WC contiennent encore la grosse commission du précédent occupant. Malgré ça on s'est résigné (1ère nuit étape) mais avons quitté l'hôtel des le levé le lendemain, où nous nous apercevons qu'il s'agit d'un hôtel de passe ! Seul point positif, hôtel situé sur la route proche l'aéroport et à destination du parc d'aberdare.

2015-11-30 • via Nuitee
V
Verified traveler
4
decepcionante
Pros:

No tenían la habitación que habíamos contratado por la web. tuvimos que pagar un suplemento no previsto de aprox 10 euros. la zona es bastante fea y peligrosa como el resto de la ciudad fuera de la zona central (ayuntamiento y alrededores).

2015-10-10 • via Nuitee
A
annie
8
For the price, cleanliness and service, I recommen
Pros:

Thus hotel was clean and okay for the price, however Saturday nights it seemed like a disco...if u want rest don't come here! No fridge, No Ac so make sure the temp before you travel...Aug is cool so we didn't need a.c. I felt safe but for most part in hotel. Staff were more interested in themselves most times...food was cheap in restaurant, r9m service was okay..You can eat for $3-10 dollars.

2015-08-30 • via Nuitee