The Rex - formerly Hotel Gotham

Hotels
Leonardo Hotels
9 (4819 reviews)
100 King Street , Manchester , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Spacious rooms
Great location
Attentive service
Good amenities
Cons:
Dirty robe
Coffee quality could improve

Categories

Cleanliness
8.39
The rooms were very clean, but there were some issues with a dirty robe.
Service
9.36
Staff were friendly, helpful, and attentive throughout our stay.
Location
9.4
Perfect location for avoiding crowds; easy access to attractions.
Room Quality
9.35
Rooms were spacious, comfortable, and beautifully appointed.
Amenities
8.88
Amenities were good with a mini fridge and complimentary items, but some were chargeable.
Value for Money
8.84
Good overall value given the amenities and service provided.
Food and Beverage
8.39
Good food selection but some minor issues with coffee quality.
Overall Experience
9.36
Overall a fantastic stay with great experiences and attentive service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:40

Property Description

Luxurious Accommodations
Hotel Gotham, nestled in the heart of Manchester, offers stylish rooms and suites equipped with modern amenities such as air-conditioning, flat-screen TVs, and complimentary WiFi. The elegant decor and comfortable furnishings provide a luxurious stay for guests.

Fine Dining Experience
Indulge in a culinary journey at the on-site AA Rosettes restaurant, serving delectable dishes in a chic and sophisticated setting. Start your day with a delicious breakfast spread and unwind with a refreshing drink at the bar in the evenings.

Convenient Location and Services
Conveniently located just minutes away from Manchester's popular attractions, including the Arndale Shopping Centre and Deansgate, Hotel Gotham also offers valet parking for a hassle-free experience. Experience the epitome of luxury and comfort at Hotel Gotham - book your stay now!

Important information:

Guest are required to present the same card used for payment at check in. If this is not possible, guests must contact the hotel at the time of booking for prepaid bookings and request a payment link.

A pre-authorization of GBP 100 per room per night is required on arrival for incidentals. This is released upon check-out.

When booking for 5 rooms or more, different policies and additional supplements will apply.

Please note that the property cannot accommodate arrivals after 02:00

Please note that Hotel Gotham is currently undergoing exterior restoration.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs GBP 40 per day.

Location

Guest Reviews

9
Based on 4819 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 9.35
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.36
C
Chris solo_traveller gb
9
Pros:

Comfortable room, great location.

Cons:

Nothing.

2026-07-04 via Nuitee
R
Roger couple gb
9
2026-07-04 via Nuitee
M
Matthew solo_traveller gb
1
The worst hotel experience I've ever had!
Pros:

Nothing.

Cons:

We booked a two-night stay hoping for a relaxing break away. As parents of a young child, one of the main reasons for the trip was simply to enjoy two uninterrupted nights of sleep and a peaceful morning. Unfortunately, this turned into one of the worst hotel experiences I've ever had.

Check-in was straightforward, and everything initially seemed fine. We went out for dinner, returned to the hotel, and went to bed. At around midnight, we were abruptly woken by what sounded like a rubbish collection vehicle or similar directly outside the hotel. Just as we eventually managed to get back to sleep, we were woken again at around 5:00 a.m. by the neighbouring bar receiving a delivery of beer kegs.

The most frustrating part was discovering that the hotel staff were already aware this happened regularly. In fact, the member of staff who admitted knowing about the issue was the same person who had checked us into that room the previous evening. Had we been warned, or simply allocated a different room, the entire situation could have been avoided.

After insisting that something be done, we were eventually moved to another room around two hours later. By then, however, the damage had already been done. We were fully awake, our relaxing morning had been ruined, and the replacement room was noticeably smaller and of a lower standard than the one we had originally booked.

We raised our concerns with the daytime staff, who acknowledged the complaint but only offered us either a drink in the bar or a taxi to our evening destination. Neither offer was appropriate. My wife and I don't drink alcohol, and our evening plans were only a five-minute walk away, making the taxi completely unnecessary. We explained that these gestures were not suitable, yet nothing else was offered.

Since returning home, I have contacted the booking platform on three separate occasions.

2026-07-03 via Nuitee
W
Wayne couple gb
9
2026-07-03 via Nuitee
S
Shorif couple gb
7
good
Pros:

the atmosphere

Cons:

some of the equipment i.e the sink was old and did leak

2026-07-02 via Nuitee
A
Amanda couple gb
7
2026-07-02 via Nuitee
M
Mike couple gb
10
2026-07-02 via Nuitee
L
Lee couple gb
10
Sublime
Pros:

Absolutely couldn’t write anything bad about this place

Cons:

Everything

2026-07-01 via Nuitee
M
Marlow couple gb
1
2026-06-29 via Nuitee
A
Andrew solo_traveller za
9
2026-06-29 via Nuitee
A
Adrian couple gb
8
Good enjoyable stay roof top bar. Very helpful staff
Pros:

Location high standard

Cons:

On check out the receptionist asked if I was happy to pay a discretionary £8 tip.
I tipped appropriately during my stay but don’t understand what a tip at check out is for
I refused as did person before and after me.

2026-06-29 via Nuitee
T
Tajah couple gb
10
2026-06-29 via Nuitee
J
Jianjun couple cn
10
2026-06-29 via Nuitee
C
Carralcazar Trujillos couple gb
9
2026-06-28 via Nuitee
T
Theresamaryk Friends getaway Lancashire, England
2
The Rex! Train reception staff!
Pros:

I have been really happy to book Hotel Gotham a few times over the last few years, very happy memories there.
Unfortunately as the website of now called Thd Rex, doesn't price twin rooms, I telephoned them just now. Receptionist (female) surprised the phone rang, just about remembered where she was and how to answer the phone, suggested just to go to the Web. When I asked if she could give me a rate for 2 rooms next February, got quite confused, some chatter in the background.... I think I will go else where!

2026-06-27 via Tripadvisor
N
Neil couple gb
9
2026-06-27 via Nuitee
G
Gayle couple gb
8
Luxury staff with great staff who really want you to enjoy your stay
Pros:

Fantastic reception service and great service when checking out when we advised of our problem with breakfast that resolved the issued quickly and satisfactory. Breakfast choices mixed, hot food (when eventually arrived was good apart from bacon which had hardly any meat you coudl access) but no rolls and only croissants in pastry section). Lovely room with good quality bedding and bathroom products. Excellent location in the heart of Manchester.

Cons:

Service very slow, although we saw our hot food order being typed into computer, it never arrived and we had to chase it up and we were never offered toast initially, also had to be ordered a second time. Breakfast choices mixed, hot food (when eventually arrived was good apart from bacon which had hardly any meat you could access) but no rolls and only croissants in pastry section)

2026-06-27 via Nuitee
D
Domesticgoddes Couples Glasgow, Scotland
4
Reserve Rooftop bar
Pros:

Poor Experience at Reserve
Decided while visiting Manchester today to try the new Rex (old Gotham ) for a drink on their rooftop bar.

Not the greatest experience even although they were very quiet and there was at least 3 members of staff my husband had to go to the bar to order our drinks

Poor show for a hotel was such stature ....
Reserve ... you need to pull your socks up

2026-06-26 via Tripadvisor
Y
Yusef solo_traveller gb
8
2026-06-26 via Nuitee
M
Mohammed solo_traveller gb
10
2026-06-26 via Nuitee