Baymont by Wyndham Cookeville

Hotels
Baymont Inn & Suites
7.2 (849 reviews)
2021 E Spring Street , Cookeville , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
BBQ facilities
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty rooms
Hidden fees

Categories

Cleanliness
5.28
Multiple mentions of dirty rooms, bugs, and maintenance issues.
Service
8.25
Staff were friendly and accommodating, although there were some complaints.
Location
8.79
Great location, close to town but quiet.
Room Quality
6.74
Mixed feelings with comfortable beds but many issues cited.
Amenities
7.27
Some nice amenities but high deposit and issues with cockroaches.
Value for Money
7.23
Concerns about hidden pricing for pet policies and high deposit.
Food and Beverage
6.28
Was disappointing, limited choices for breakfast.
Overall Experience
7.75
Overall a mixed experience with some positives but significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:49

Property Description

Salt Water Outdoor Pool and Free WiFi

Enjoy a refreshing dip in the salt water outdoor pool at this Tennessee hotel. Stay connected with free WiFi available throughout the property.

Daily Continental Breakfast and Select Suites with Spa Bath

Start your day with a delicious continental breakfast that includes Belgian waffles. Upgrade to a suite with a spa bath for a luxurious experience.

Barbecue Facilities and Fitness Centre

Unwind at the barbecue facilities or picnic area, perfect for a relaxing evening. Stay active at the fitness centre during your stay.

Experience comfort and convenience at Baymont Inn & Suites Cookeville. Book now to enjoy these amenities and more!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that the property does not accepts cats as pets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 16 years old stay for US$5 per person per stay when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 849 reviews
Cleanliness: 5.28
Service: 8.25
Location: 8.79
Room Quality: 6.74
Amenities: 7.27
Value for Money: 7.23
Food and Beverage: 6.28
Overall Experience: 7.75
G
Glenn Venner family_with_children us
10
Pros:

I always go there when I stay and Cookeville because it is a good value and is very clean and comfortable with the staff being very nice

Cons:

I wouldn't change a thing it was a great stay

2026-04-04 via Nuitee
J
Joanna family_with_children us
9
Great value for price, quiet location.
Pros:

Quiet location, yet near the highway (easy exit while traveling.) very clean and comfortable room. Microwave and refrigerator. Patio to sit outside. Friendly reception and breakfast staff. Price was very reasonable for the room quality

Cons:

Breakfast could use some healthier options, but certainly better than nothing.

2026-03-24 via Nuitee
D
David family_with_children us
4
Traveling through.
Pros:

Room was clean, it was a good enough place to lie my head for a few nights, it's well lit outside at night and they have small balconies to sit outside. It's also 45 minutes from Fall creek Falls state park.

Cons:

Bathroom was poor, no good TV channels, it's not a place I would take my family.

2026-03-19 via Nuitee
T
Tejeda family_with_children do
10
Realistic and balanced review
Pros:

During my recent stay at Baymont by Wyndham Cookeville, I had a very positive experience and felt compelled to share it because many of the reviews here do not reflect what I personally experienced.

First, the staff and management were incredibly kind and helpful. My flight was delayed, so I arrived later than expected for check-in, and they still accommodated me without any issue.

As an international traveler, my credit card was temporarily blocked by my bank (they suspected fraud because of the foreign transaction).

The family managing the hotel patiently helped me work through the situation until everything was sorted out. That kind of understanding and patience goes a long way when you're far from home.

The room and bathroom were clean, and the general facilities were also well maintained. Yes, the building itself is older, but it’s clear that the people running the place do their best to keep everything tidy and functional.

Regarding breakfast, it was perfectly adequate for a morning meal. There was enough variety to start the day, and honestly it was exactly what most travelers would expect from a hotel breakfast. They even went out of their way to help me with dinner, which I truly appreciated after a long travel day.

Something I think people should remember is that Cookeville is a small town, not a major metropolitan city. Expecting a massive luxury buffet or a brand-new building like you would find in a large city isn’t very realistic.

What matters most to me when traveling is cleanliness, safety, and respectful treatment, and this hotel delivered all three.

Overall, I’m grateful for the hospitality I received and would happily stay here again if I return to Cookeville.

Cons:

The unfairness of the bad reviews.

2026-03-14 via Nuitee
T
TammiL_11 NONE Denton, Texas
4
Good overnight stay.
Pros:

My request for first floor room was not honored. I made my reservations a month ago. Should have been honored. The place is dated but it’s clean over all.

2026-03-10 via Tripadvisor
T
Tawana solo_traveller us
5
Disappointed
Pros:

The bed

Cons:

This property is outdated & old to the point where you see unprofessional patch up repair jobs on the property

2026-03-06 via Nuitee
D
Darryl family_with_children us
10
Frequent Cistomer
Pros:

I love that just about everytime I stay here, the staff remembers me quite well!! I have a particular room that I absolutely love staying in and just about every time I stay, they make it a point to accommodate me without me asking if that room is available! The staff really does do there best to accommodate you! Thank you!!

2026-03-03 via Nuitee
R
Rutter family_with_children us
7
2026-02-23 via Nuitee
D
Dreamer54312274806 Couples
2
HORRIBLE and very DISAPPOINTED!!!
Pros:

I paid for the hot tub room after getting off the road for me to get a nasty room I cleaned the room and hot tub then noticed it wasn’t a stopper I go to front counter for refund because they didn’t want to help me at all saying I only need a bed that’s not why I paid $114 plus $100 deposit for then charge $20 tfor cleaning fee when I’m the 1 who cleaned the tub etc didn’t have tap pay and atm wasn’t working I had to drive and find something open for atm for all this been going there for years now but to get off the hwy from a funeral to pull up to all this did it for me I WILL NEVER RETURN THERE AGAIN !!!! 🤬🤬🤬 Been a Wyndham reward member since 2012 smh

2026-02-22 via Tripadvisor
M
margaretoD215IW Family
2
Horrified
Pros:

Black mold on bathroom ceiling, ceiling light with a tissue stuck up in it. So if your into health and fire hazard… this is the place to be! Im horrified!

2026-02-20 via Tripadvisor
D
Dixon couple us
1
2026-02-14 via Nuitee
H
Heather family_with_children us
10
Pros:

Staff is very friendly and long term residents are as well.

Cons:

I have no complaints for the price.

2026-02-12 via Nuitee
D
Darryl couple us
10
2026-02-10 via Nuitee
D
Desiree couple us
1
2026-01-30 via Nuitee
A
Aimee solo_traveller us
8
It was really nice, a convenient location, and affordable.
Pros:

The balcony in the room

Cons:

There were not a lot of options for breakfast. No fresh fruit or healthy food options

2026-01-19 via Nuitee
A
Anna family_with_children us
9
This was a great experience at a great price!
Pros:

The location is amazing! It is a quiet area overlooking the mountains. I love that there is a balcony on every room! We enjoyed sitting outside during down time. The hotel is right off of the highway!

Cons:

More fresh fruit for breakfast.

2026-01-19 via Nuitee
J
Jemima solo_traveller us
6
Good
Pros:

Just the comfort of the bed

Cons:

They said no smoking but people were smoking by the pool !!

2026-01-19 via Nuitee
K
Karen solo_traveller us
1
I had to leave a day early because I was sick and I want my money back for that day.
Pros:

I ate breakfast 1 of my days staying there an it was good.

Cons:

I got sick and had to leave a day early
They wouldn't give my money back for that day. There was a leak on the wall coming from the room above an they new about it. Probably mold made me sick. I want my money back from yall for the last day an night.

2026-01-19 via Nuitee
M
Mike couple us
8
Good
2026-01-19 via Nuitee
I
Ida family_with_children us
6
Value
Pros:

Pillows

Cons:

Some of the room need a good cleaning like the curtains and mattress.

2026-01-19 via Nuitee