The Light Hotel Penang

Hotels
8.7 (1694 reviews)
Lebuh Tenggiri 2, Bandar Seberang Jaya, , Perai , MY

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent upkeep of the property
Very comfortable stay
Helpful staff
Variety of breakfast options
Cons:
Inconsistent staff service
High prices
Food temperature issues
Inadequate training for some staff

Categories

Cleanliness
8.28
The entrance and room are very clean and tidy, but there are some comments about staff managing lunch and breakfast times leading to crowded areas.
Service
9.25
Staff were consistently described as friendly and extremely helpful, with some inconsistencies noted.
Location
9.29
Good location for traveling in mainland with convenient access.
Room Quality
8.74
Rooms are comfy, but there were mentions of issues with some amenities not functioning properly.
Amenities
8.77
Facilities were well-managed, though some needed improvement such as laundry times and training for staff.
Value for Money
8.23
Price is perceived as high compared to other options, with some food items not meeting expectations.
Food and Beverage
8.28
Breakfast options are varied, but quality was inconsistent, with several comments about food temperature and tea offerings.
Overall Experience
8.75
Overall pleasant stay with some issues noted but would recommend, keeping in mind the price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 12:41

Property Description

Luxurious Accommodation
Elegantly furnished rooms with modern amenities and stylish decor to ensure a comfortable stay.

Relaxation and Wellness
Enjoy a pampering massage at the spa, unwind at the sauna facility, or take a refreshing dip in the outdoor pool.

Dining Experience
Indulge in a variety of local and Asian dishes at the in-house restaurant and savor post-dinner drinks at the cozy bar.

To book your stay at The Light Hotel, Penang, visit our website or contact our 24-hour front desk today.

Important information:

Please note that breakfast fee applies to children between 4 to 11 years old.
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that the Penang City Council has imposed a tax of MYR 3 per room per night, payable directly to the hotel upon check in. Please note that breakfast fee applies to children between 4 to 11 years old. Please be informed room bedding request are subject to room availability upon check in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Location

Guest Reviews

8.7
Based on 1694 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 8.28
Overall Experience: 8.75
K
Kun Lin • extended_group • tw
8
2026-09-18 • via Nuitee
R
rahayu • solo_traveller • au
10
Pros:

The staff were so lovely. From checkin to the room cleaners and the restaurant staff. Welcoming and always had a smile on their faces.

The location was good too. 8min walk to the shops close to a run park for the morning runners.

2026-09-17 • via Nuitee
W
Weng Kung • solo_traveller • my
8
2026-09-14 • via Nuitee
M
Michelle • solo_traveller • my
9
Pros:

Loved the family room space for 3 of us.
The buffet breakfast was excellent and nice spread, special mention to the drinks master!

Cons:

No comments.

2026-09-13 • via Nuitee
J
Jinping • couple • cn
7
2026-09-12 • via Nuitee
(
(HSUNGAISIPUT) • solo_traveller • my
9
Pros:

Great Hotel

Cons:

Toilet pump broke

2026-09-11 • via Nuitee
M
Mohd Mazhar • solo_traveller • my
10
2026-09-11 • via Nuitee
S
Smith Lee • couple • my
9
2026-09-11 • via Nuitee
A
Abdul Khaium Khan • solo_traveller • my
7
2026-09-07 • via Nuitee
D
Darvindran • extended_group • my
10
Perfect
Pros:

Everything

Cons:

Nothing

2026-09-03 • via Nuitee
A
ANIS ZUHANI BINTI • family_with_children • my
9
I love it
Pros:

Comfortable rooms and good food

Cons:

Not enough parking spaces

2026-09-01 • via Nuitee
A
Arizal • extended_group • my
9
Excellent. Good hospitality
Pros:

Good ambient and hospitality

Cons:

Toilet cleanliness. Still water on the toilet floor after check in

2026-09-01 • via Nuitee
S
sygeorgetown • family_with_children • my
9
Best hotel to stay in Butterworth
Pros:

Staying in this hotel to attend a wedding.
Was looking for a good hotel to stay for a night. It came down to Sunway Hotel or The Light.
Glad I made the right choice

* Best hotel in Butterworth area. Close proximity to Sunway Carnival Mall.
* Fast checking in and helpful staffs
* Free underground parking
* Fantastic buffet breakfast

Cons:

None

2026-08-31 • via Nuitee
N
Nur • family_with_children • my
7
2026-08-30 • via Nuitee
D
David • couple • my
9
2026-08-29 • via Nuitee
Y
Yeow Kuan • solo_traveller • my
9
2026-08-29 • via Nuitee
C
Caroline Yoke Lin • solo_traveller • my
8
2026-08-26 • via Nuitee
A
Adilah • family_with_children • my
10
2026-08-26 • via Nuitee
H
Haroon • family_with_children • my
8
2026-08-24 • via Nuitee
M
Mohd Lin • family_with_children • my
9
Satisfied
Pros:

Breakfast - wide varieties to choose from
Room - clean and cozy,

Cons:

the fridge in the room was not cold enough

2026-08-24 • via Nuitee