Epsilon Hotel

Hotels
7.8 (4453 reviews)
27-A Romford Road, Stratford , London , gb

Children allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Family rooms
Luggage storage
Fax/photocopying
Shared lounge/TV area
Coffee Shop on site
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Clean and calm environment
Friendly staff
Great location
Cons:
Issues with room maintenance
Noisy room
Breakfast quality could improve

Categories

Cleanliness
7.19
Room was generally clean but some maintenance issues were noted.
Service
8.66
The staff were extremely polite, helpful and engaging.
Location
8.7
Great for visiting central London and near public transport.
Room Quality
7.15
Room quality was basic with some issues, such as noise and amenities.
Amenities
7.68
Basic amenities; some guests found issues needing attention.
Value for Money
8.14
Considering the price, the service and location provide good value.
Food and Beverage
6.69
Breakfast quality was standard but could be improved.
Overall Experience
8.16
Overall good experience with minor issues that impacted comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:03

Property Description

Modern Design Rooms
Epsilon Hotel presents rooms with a sleek and modern design in calming tones of grey, brown, or green. Each room is equipped with essential amenities including a TV, tea/coffee making facilities, and a private en-suite bathroom.

Convenient Location
Situated in the heart of Stratford, Epsilon Hotel offers easy access to various transportation options, making it a breeze to explore the vibrant city of London. Within walking distance to major stations, Olympic Park, and Westfield Shopping Centre, guests can immerse themselves in the bustling city life.

Close to Major Attractions
With a short journey to Central London, O2 Arena, and Greenwich, Epsilon Hotel serves as the perfect base for both business and leisure travelers. Additionally, the seamless connection to London City Airport ensures a stress-free travel experience.

Book your stay at Epsilon Hotel for a memorable and convenient London getaway.

Important information:

Please note, the photo ID must match the name on the credit card used at time of booking.

Please note, guests under 18 years of age must be accompanied by a parent or official guardian.

When booking for 5 rooms or more, different policies and additional supplements will apply.

All guest must carry their Valid Government ID proof for Hotel Check in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 4453 reviews
Cleanliness: 7.19
Service: 8.66
Location: 8.7
Room Quality: 7.15
Amenities: 7.68
Value for Money: 8.14
Food and Beverage: 6.69
Overall Experience: 8.16
J
Julie family_with_children gb
9
Pros:

The staff were all wonderfully friendly, helpful and polite, couldn't fault them.
The rooms were spacious enough, the beds were comfy, you could open the window for fresh air. The bathroom was clean with a nice shower and there was plenty of hot water.
Breakfast wasn't included but with 20% off if staying, it was a reasonable £7.99 for a ,vey good regular full English including toast and coffee or tea, in the hotel.
It was in a good position 10/15 min walk from Stratford station (cut through Stratford centre) There's plenty places to eat at nearby.
Would definitely recommend for a stay in that area.
Fantastic value for money!

Cons:

Could have done with an extra pillow, only one and a scatter cushion provided.
Bath towels were a bit small

2026-03-21 via Nuitee
I
Ibrahim couple gb
7
2026-03-21 via Nuitee
S
Sharon family_with_children ie
10
Pros:

Clean friendly staff

2026-03-20 via Nuitee
K
Kate couple gb
6
It's okay for a short stay but don't expect the Ritz
Pros:

The location suited us for the purpose of our trip. Although it's situated on a main road that is very noisy! The man on reception was friendly.

Cons:

The room was small, but we coped fine with that. The shower in the bathroom wasn't good, you couldn't use the large overhead shower as the water flew over the top of the shower door so essentially would've flooded the room. So had to use the shower head attachment. The pillows were grim underneath the pillow cases/pillow protectors, didn't dare look at what was under the sheet/mattress protector! We had a room at the front of the hotel which was by the road and it was extremely noisy with traffic and people late at night. We coped with it as we were only there for 2 nights, but if you do book, try and ask for a room away from the front of the hotel.

2026-03-20 via Nuitee
O
Ostin extended_group gb
8
2026-03-20 via Nuitee
O
Ostin extended_group gb
8
2026-03-20 via Nuitee
J
Joshua family_with_children ie
8
Pros:

Great value, clean, nice area.

2026-03-19 via Nuitee
A
Abrar couple gb
10
Great stay
Pros:

Location is good
The room was cleaned
The reception staff was professional and supportive. Thank you for the hospitality. Will come back again soon. 😃🙏

Cons:

N/A

2026-03-19 via Nuitee
A
Abbas couple gb
10
2026-03-17 via Nuitee
P
Paul couple gb
8
Pros:

The property was clean. Staff were friendly, and the location was ideal for our stay in East London.

2026-03-17 via Nuitee
O
Olashile solo_traveller gb
10
2026-03-17 via Nuitee
N
Nestor solo_traveller se
8
2026-03-17 via Nuitee
R
ria extended_group gb
8
2026-03-16 via Nuitee
S
Shiraz solo_traveller pk
7
satisfactory
Pros:

ok

Cons:

ok

2026-03-16 via Nuitee
E
Eric extended_group es
7
2026-03-16 via Nuitee
J
Justina_travel_girl87 solo_traveller gb
9
2026-03-16 via Nuitee
I
Ian solo_traveller gb
10
2026-03-16 via Nuitee
A
AderynFowr family_with_children nl
9
Nice place for budget travellers
Pros:

Nice and affordable place with great staff!

2026-03-16 via Nuitee
S
sandra family_with_children gb
5
Was ideal for a one night stay to go to abba voyage
Pros:

Staff lovely

Cons:

Rooms very basic no toiletries

2026-03-15 via Nuitee
C
Chris couple gb
6
2026-03-15 via Nuitee