Epsilon Hotel

Hotels
7.8 (4543 reviews)
27-A Romford Road, Stratford , London , gb

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Family rooms
Luggage storage
Fax/photocopying
Shared lounge/TV area
Coffee Shop on site
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Clean and calm environment
Friendly staff
Great location
Cons:
Issues with room maintenance
Noisy room
Breakfast quality could improve

Categories

Cleanliness
7.19
Room was generally clean but some maintenance issues were noted.
Service
8.66
The staff were extremely polite, helpful and engaging.
Location
8.7
Great for visiting central London and near public transport.
Room Quality
7.15
Room quality was basic with some issues, such as noise and amenities.
Amenities
7.68
Basic amenities; some guests found issues needing attention.
Value for Money
8.14
Considering the price, the service and location provide good value.
Food and Beverage
6.69
Breakfast quality was standard but could be improved.
Overall Experience
8.16
Overall good experience with minor issues that impacted comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:03

Property Description

Modern Design Rooms
Epsilon Hotel presents rooms with a sleek and modern design in calming tones of grey, brown, or green. Each room is equipped with essential amenities including a TV, tea/coffee making facilities, and a private en-suite bathroom.

Convenient Location
Situated in the heart of Stratford, Epsilon Hotel offers easy access to various transportation options, making it a breeze to explore the vibrant city of London. Within walking distance to major stations, Olympic Park, and Westfield Shopping Centre, guests can immerse themselves in the bustling city life.

Close to Major Attractions
With a short journey to Central London, O2 Arena, and Greenwich, Epsilon Hotel serves as the perfect base for both business and leisure travelers. Additionally, the seamless connection to London City Airport ensures a stress-free travel experience.

Book your stay at Epsilon Hotel for a memorable and convenient London getaway.

Important information:

Please note, the photo ID must match the name on the credit card used at time of booking.

Please note, guests under 18 years of age must be accompanied by a parent or official guardian.

When booking for 5 rooms or more, different policies and additional supplements will apply.

All guest must carry their Valid Government ID proof for Hotel Check in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 4543 reviews
Cleanliness: 7.19
Service: 8.66
Location: 8.7
Room Quality: 7.15
Amenities: 7.68
Value for Money: 8.14
Food and Beverage: 6.69
Overall Experience: 8.16
B
Ben • solo_traveller • gb
9
You get what you pay for, the room was perfectly adequate
Pros:

I didn't eat the breakfast, I travelled for facial surgery and couldnt eat

Cons:

No bath which is advertised on the page!! Was realky looking forward to having multiple baths and there wasn't one, but for the price I couldn't complain at all.

2026-04-11 • via Nuitee
G
George • extended_group • gb
10
2026-04-11 • via Nuitee
C
Carole • couple • gb
10
Excellent hotel
Pros:

Very clean, comfy beds, really lovely hot shower and warm rooms, friendly staff, the room had everything you needed. The breakfast was great value for money and was perfectly cooked. It was the perfect location for our one night stay for a Abba Voyage concert!

Cons:

Do not really have any complaints about this hotel, the area was a little scary at night and we got a little lost walking back from Stratford station late evening as the area looks different at night - but that is on us we should have got a taxi back.

2026-04-11 • via Nuitee
M
Matthew Lincoln • solo_traveller • gb
8
Great Price and Location
Pros:

The location was perfect and price very good. The room was comfortable.

Cons:

Nothing

2026-04-11 • via Nuitee
R
Robert • family_with_children • gb
8
2026-04-10 • via Nuitee
L
Linda • extended_group • ie
8
2026-04-10 • via Nuitee
A
aleksejs • family_with_children • lv
8
2026-04-09 • via Nuitee
G
Gordon • solo_traveller • gb
9
Fantastic staff and room.
Pros:

This is the best value for money hotel is Stratford.

2026-04-09 • via Nuitee
A
Andrea • couple • hu
8
2026-04-08 • via Nuitee
B
Bessa • solo_traveller • pt
10
2026-04-08 • via Nuitee
G
Greg • solo_traveller • gb
10
Pros:

Great hotel, extremely helpful staff. I’d accidentally booked the wrong night and they were super helpful in allowing me to rebook and refund for the incorrect booking.

2026-04-08 • via Nuitee
P
Patrick jordan • couple • ch
5
2026-04-07 • via Nuitee
A
Alfonso • family_with_children • es
5
Pros:

La estación de metro está a unos 15 minutos caminando, y tiene varias líneas que conectan con varios puntos de Londres sin tener que hacer transbordo. Tiene un pequeño centro comercial con varios sitios donde puedes coger la cena, eso sí, si el centro comercial cierra, cierra todo lo que hay.

Cons:

La habitación tenía 4 ventanas de las que dos no cerraban bien, entrando frío y bastante ruido toda la noche. No estaba especialmente limpia y para el frío había un radiador de aceite que no funcionaba. Si vas en verano, no tiene aire acondicionado, solo un ventilador.

2026-04-07 • via Nuitee
A
Ahmed • solo_traveller • eg
8
An incredibly comfortable stay at Hotel Epsilon, highlighted by its strategic location and the exceptional service from
Pros:

The proximity to the Olympic Park and the Westfield Stratford City shopping center provides plenty of options for dining, shopping, and leisure within walking distance, One of the standout aspects is their willingness to accommodate guest needs, such as allowing cash payments on arrival, Being situated on Romford Road in Stratford puts you in a well-connected part of East London. It's close to major transport hubs like Stratford Station, making it easy to get around the city.

Cons:

Nothing

2026-04-07 • via Nuitee
T
Tomáš • solo_traveller • cz
9
2026-04-07 • via Nuitee
D
Dany • family_with_children • ro
10
Pros:

All

2026-04-07 • via Nuitee
D
Debbie155 • family_with_children • gb
3
2026-04-06 • via Nuitee
C
Constantin • extended_group • it
10
2026-04-06 • via Nuitee
G
Gvidas • family_with_children • lt
10
2026-04-06 • via Nuitee
A
Alfred • couple • gb
8
Great value
Pros:

Great location
Friendly and professional staff

Cons:

Poor tv reception in my room
Lots of traffic noise

2026-04-06 • via Nuitee