Hotel Colonial

Hotels
•
Independent
9.2 (207 reviews)
Calle Iglesia 14 Sur, Mayagüez, 00680 , Mayagüez , PR
1-787-8332150

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Facilities

Health or beauty spa nearby
Free WiFi
24-hour front desk
Terrace
Luggage storage
Smoke-free property
Wheelchair accessible parking
Parking (limited spaces)
Free self parking
Reception hall
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Good value
Cons:
WiFi issues
Minor complaints about room size

Categories

Cleanliness
9.28
Multiple reviews praised the cleanliness of the rooms and overall hotel.
Service
9.75
Staff are frequently described as friendly and helpful, enhancing the experience.
Location
9.49
Close to local attractions and restaurants, making it convenient for guests.
Room Quality
8.84
Rooms are clean and comfortable, though some were noted as small.
Amenities
8.77
Basic amenities are available, with some positive comments on parking.
Value for Money
9.23
Fair pricing for the quality and experience provided by the hotel.
Food and Beverage
8.78
Limited review mentions; assumed standard quality for this hotel tier.
Overall Experience
9.45
Overall positive experiences expressed across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:28

Property Description

Terrace with Stunning Views
Take in breathtaking views from our terrace while enjoying complimentary wireless internet access and the services of a reception hall.

Convenient Amenities
Benefit from a 24-hour front desk, luggage storage, and free self-parking during your stay at our hotel in Mayagüez.

Comfortable Rooms with Modern Features
Relax in one of our 29 air-conditioned rooms equipped with Smart televisions, complimentary wireless internet, and cable programming. The bathrooms feature showers and hair dryers for your convenience.

With a prime location near Catedral de Nuestra Senora de la Candelaria and Plaza Colon, Hotel Colonial offers a central stay in Mayagüez. Book now for an unforgettable experience!

Important information:

  • One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAZ

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

9.2
Based on 207 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.49
Room Quality: 8.84
Amenities: 8.77
Value for Money: 9.23
Food and Beverage: 8.78
Overall Experience: 9.45
R
rilex02 • Solo travel • Lares, Puerto Rico
8
Good place, very little parking space.
Pros:

Great place to stay, but parking is only available if you’re lucky. Can’t go out and arrive late cause you’ll have to find a spot out on the street. Families bring more than one car and limit those who only have one.

2025-12-22 • via Tripadvisor
A
alexisrq2025 • Friends getaway
10
Great Customer Service
Pros:

This is a good cozy hotel, nothing to fancy just right at a great price. I am an avid cyclist and stayed there for cycling events when in that area (they let you take your bike in the room). This year I reserved a room and on the day of my reservation had an accident that prevented me from staying. Even though it was against their booking policy, they told me that if they were able to rent the room they would give me a refund to help me with the expenses. Couple of days later I got a call asking how I was doing and told me that they would give me the refund, they did not have to do that but they did and are very grateful. Thank you!

2025-11-18 • via Tripadvisor
M
miguelnevarez • Business • Toa Baja, Puerto Rico
10
A good stay
Pros:

Every time I go to Mayagüez I end up staying in Posada Colonial. People there are very friendly and they make you feel welcome. After work I know I’m gonna have a pleasant rest there. That’s why I keep on returning when need to stay in Mayagüez.

2025-11-05 • via Tripadvisor
M
Marcos A
8
Pros:

Límited amenities

2025-10-12 • via Nuitee
A
Albem
10
Pros:

na

2025-10-12 • via Nuitee
M
MaritzaGS • Business
8
Welcoming Place
Pros:

Front desk personnel were wonderful. Very amicable and informative. Location was perfect for my purpose and just steps away from restaurants. Very clean. Room a/c worked great and bed was comfy. Pleasant stay; no noise during nighttime.

2025-10-11 • via Tripadvisor
O
Oscar
10
Pros:

Perfectly located in the heart of Mayagüez

2025-10-10 • via Nuitee
B
Bianca I • family
10
Pros:

Clean room, friendly staff.

2025-10-06 • via Nuitee
4
418luisfelipep • Business • San Juan, Puerto Rico
10
Historic, central location, clean, affordable
Pros:

We had the pleasure of staying at Hotel Colonial in Mayagüez, for two nights. It was beyond our expectations. Historical, clean, affordable, central location, accessible rooms, quaint, friendly, safe.

2025-10-04 • via Tripadvisor
H
Hector
10
Pros:

Everything nice

2025-10-04 • via Nuitee
A
Albem
10
Pros:

Best place to stay in Mayaguez. The staff is excellent and the place is streamy clean!

2025-10-04 • via Nuitee
C
Carlos • family
6
Pros:

Rooms very small. only a very small window.. But very clean and great staff

2025-10-03 • via Nuitee
G
german
8
Pros:

Más iluminación entre hotel y parking.

2025-10-01 • via Nuitee
J
Josue • family
10
Pros:

Excellent

2025-09-30 • via Nuitee
A
Anna
10
Pros:

The staff were super friendly and so helpful!

2025-09-30 • via Nuitee
R
Rosemarie • family
10
Pros:

Clean rooms and accessible parking

2025-09-29 • via Nuitee
E
Edwin • partner
8
Pros:

The only complaint is wifi had poor signal strength thus could not watch any video streaming on tv.

2025-09-27 • via Nuitee
R
Roxana • family
10
Pros:

Clean room, staff very kind

2025-09-27 • via Nuitee
B
Brian
10
Pros:

The room was fine. The gated parking lot is great.

2025-09-27 • via Nuitee
E
ELLYMARIE
8
Pros:

Clean Room great location

2025-09-26 • via Nuitee