Level Vancouver - Yaletown Seymour

Hotels
Independent
9.2 (259 reviews)
1022 Seymour Street, Downtown Vancouver, Vancouver, British Columbia, V6B 0G1 , Vancouver , CA

Children allowed
Pets allowed

Facilities

Fitness facilities
Free WiFi
24-hour front desk
Terrace
Luggage storage
Sauna
Concierge service
Outdoor furniture
Picnic area
Steam room
See all facilities

Review Highlights

Pros:
Friendly and professional staff
Great location
Cons:
Issues with check-in process
Unpleasant room conditions

Categories

Cleanliness
8.3
The sink in my bathroom broke and flooded the floor, soaking my makeup bag. Bed was uncomfortable and fridge had an unpleasant odor.
Service
10
Most staff were professional and friendly, although one employee was unkind during check-in.
Location
9.8
Great location, short distance from nearby amenities and attractions.
Room Quality
8.8
Many rooms were beautiful and clean, but some guests felt the pictures were misleading.
Amenities
8.8
Amenities were good, but the hot tub issue was disappointing.
Value for Money
8.8
The price seemed reasonable for the overall quality, but some aspects were underwhelming compared to expectations.
Food and Beverage
9.3
Nearby dining options received positive mentions, though not specifically reviewed.
Overall Experience
9.8
Mixed emotions overall; many great aspects overshadowed by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:39

Property Description

Recreational Opportunities
Enjoy our outdoor pool, spa tub, and sauna for ultimate relaxation during your stay. Don't miss out on the picnic area for a delightful outdoor experience.

Business and Event Amenities
Take advantage of our business center, 24-hour front desk, and two meeting rooms for your convenience. Dry cleaning and laundry services are available for a hassle-free stay.

Cozy Guestrooms
Our 187 guestrooms feature kitchens, pillowtop beds with premium bedding, and flat-screen TVs for your entertainment. Stay connected with complimentary wireless internet access and make use of the in-room safes and free local calls.

Book your stay at Level Vancouver - Yaletown Seymour now for a centrally located getaway near many attractions in Vancouver!

Important information:

  • Pool access available from 10:00 AM to 10:00 PM.
  • Only registered guests are allowed in the guestrooms.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Parking height restrictions apply.
  • The property is professionally cleaned.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: YVR

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Smoking

    No smoking

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

9.2
Based on 259 reviews
Cleanliness: 8.3
Service: 10
Location: 9.8
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 9.3
Overall Experience: 9.8
E
E7592PWemmam Friends getaway Fall City, Washington
10
Great Place for a Multi Day Stay
Pros:

My friend and I stayed here for our first visit to Vancouver and had a great stay. The studio was roomy and had all the amenities we could need. We both had our own closet, the bathroom was spacious, and the space was clean & modern. We were able to check in early and the front desk went ahead and gave us a room that was ready vs waiting for one to be cleaned. The location was very good. We walked to more places than we ubered, there’s a very yummy breakfast place attached to the building, and a grocery market across the street. The outdoor pool and hot tub were nice, just a bit small. It’s definitely more enjoyable to be the only party out there. The hot tub will hold 4 people comfortably and 5 if you’re all family/friends.
The street noise could get a bit loud at night, but you’re in the city so that’s expected.
Overall, the stay was great for what we wanted which was a nice place to retreat to at night after a day of exploring and is walking distance to places we want to go. I would definitely stay here again!

2026-01-27 via Tripadvisor
M
mkhomestyler Family Squamish, British Columbia
10
Top notch and dog friendly!
Pros:

The location is great! Just a short block from a wonderful dog park!
The rooms are beautiful and clean and although we were facing Seymour street it was surprisingly quiet. Front desk staff are there 24 hours and all of them ( we encountered 5 in our short stay) were professional, friendly and helpful. Would stay there again and highly recommend.

2025-12-26 via Tripadvisor
4
401ams Family
8
Bad employee check in
Pros:

My check in was super bad. There were 3 front desk people. The two Asians were nice. Another woman suddenly took over and mentioned that i had not paid. She was making a big deal out of it. I HAD paid a month earlier through Agoda. She treated me like a thief. Like a street person from the street mission at the end of the Block. She kept asking me for the Visa ..and gave me a number. I only use MasterCard - which i had given to her. Later she found out it was Agoda’s Visa. She had charged another night to it. I showed my bank account that i had paid $648 to Agoda for 3 nights. She did not believe me. Finally she went to another office and came back saying that i had paid. Never apologized.

But the suite was wonderful. Everything in that area was safe. It was a wonderful experience beyond the check in. 2 days later I complained to another employee about what happened. He apologized and allowed us to check in 2 hrs later.

2025-11-17 via Tripadvisor
K
kenkenli Business Vancouver, British Columbia
10
Excellent Serviced Apartment Stay
Pros:

I had an outstanding experience during my stay at the serviced apartment. The room was spotless, modern, and equipped with everything I needed for a comfortable visit. The staff were friendly, attentive, and always ready to help. The location was convenient, and the amenities made it feel like a true home away from home. I highly recommend this place and would definitely stay again.

2025-11-15 via Tripadvisor
A
acA7967DH Couples
2
Disappointed to say the least
Pros:

My recent stay at this hotel was very disappointing from start to finish. The sink in my bathroom broke and flooded the floor, soaking and ruining my entire makeup bag along with the majority of its contents. The bed was extremely uncomfortable, making it hard to get a proper night’s rest, and the fridge in the room had a strong, unpleasant odor.

The hot tub — one of the main reasons I booked this hotel — was never actually hot, even after I mentioned it to staff multiple times. When I went to the front desk for help, the staff were unkind, unhelpful, and showed no concern for the situation.

After my stay, I emailed the hotel to share my experience and give them an opportunity to make things right, but I never received a response. Between the poor room conditions, lack of hospitality, and complete disregard for guest feedback, I can’t recommend this location and won’t be returning.

2025-11-12 via Tripadvisor
A
Andrew_8811255118 Couples Christchurch, Canterbury Region, South Island
10
Very good hotel and location. I would definitely stay there agian.
Pros:

A very nice apartment, many great restaurants nearby (cheap 2 blocks up, more expensive 2 blocks down). Dined at the Keg for old times sake (VG). Or walk 20 mins into the downtown area (Gas town) or 36 mins to Stanley Park (good lunch restaurant). The very helpful concierge helped me book an additional night when we arrived jet-lagged and fuzzy from 13 hours flying from New Zealand. The hotel is easy to get to, via the train from the airport. (Best and cheapest way). A 10 min walk, about half uphill but not too steep.
I did not know until now that there is a pool on the rooftop, until writing this review!

2025-10-16 via Tripadvisor
4
476lenm Family
6
Ok accommodation but less than what was presented in advertisements for the building.
Pros:

The room was clean and tidy. We felt that the pictures shown on the website that attracted to were better than the conditions of the unit. The lighting was low and the furnishings were job OK. The view from our unit patio was ok.
On the other hand, the staff was friendly and accommodating.
Overall it was an ok stay but somewhat below our expectations. We travel often and prefer to provide more positive feedback but it's our honest opinion of our stay.

2025-10-13 via Tripadvisor
W
wardy33 Couples Pontefract, West Yorkshire, England
10
Fab
Pros:

Excellent stay at Level Vancouver the room was huge with everything you could need, we had a great balcony also. The staff were really friendly and the hotels in a great location.

2025-10-13 via Tripadvisor
M
Michael family
10
Pros:

The staff are great! We were able to get parking long before our check-in, which was very convenient and well priced. The room was spacious, bright and well equipped. The pool and hot tub were perfect temps, even being out doors. TV was large but a little complicated. Still found the playoff game we wanted. All in all a great stay in a great location.

2025-10-10 via Nuitee
M
Mark family
10
Pros:

Clean, modern and centrally located.

2025-10-08 via Nuitee
6
627rossa Family
10
Great place to stay in vancouver
Pros:

Convenient to restaurants and groceries and transit.
Very helpful staff.
Clean, roomy, affordable.
bonus - swimming pool and hot tub.

2025-10-07 via Tripadvisor
K
Kausar
10
Pros:

gym and heated pool were awesome and the Kitchen had everything we needed to cook

2025-10-07 via Nuitee
A
Annick
10
Pros:

I would stay at level again in a heart beat. I already recommended it to a friend.

2025-10-07 via Nuitee
S
Sebastian M
10
Pros:

Nice hotel and suites. Good location in Vancouver but it is across from a strip club. No judgement. Slay.

2025-10-06 via Nuitee
J
Janet partner
10
Pros:

We really enjoyed our stay. Our suite was beautiful and the staff were all friendly and ready to go the extra mile to ensure guest's comfort. We did find the bed a little uncomfortable, but that's likely just down to mattress preference. Everything a traveller needs is a very short walk from the suites, so it made an awesome hub to just enjoy our stay. I would definitely recommend Level Vancouver Yaletown to anyone. We will absolutely stay again our next visit. ⭐️⭐️⭐️⭐️⭐️

2025-10-06 via Nuitee
K
Kaum family_with_children
10
Pros:

Very clean, staff were friendly. We were able to walk to the venue we were attending.
Only downside was that the pull out couch was worse than sleeping on the floor.

2025-10-06 via Nuitee
V
V6394BGkimberlym Family Edmonton, Alberta
8
A lovely space to stay.
Pros:

A lovely hotel with a pool that is fun for the kids. Just wish there were a few more towels in the room as well as dishwasher detergent (only 1 pod in the room). We booked this place as there are food allergies in my family and cooking on our vacation was a must. I would have preferred not to have to ask every time we needed a new dishwasher pod. 1 pod a day would have been nice to keep things clean for my family of 4.

2025-10-05 via Tripadvisor
S
scott
10
Pros:

Amazing spot . Would recommend to anyone. I will be back

2025-10-05 via Nuitee
C
Carla family
10
Pros:

By far, a way better stay than a regular hotel. The staff, how quiet it is and the dining options around made it a very pleasant stay. I will definitely come back.

2025-10-05 via Nuitee
T
Tara
10
Pros:

Front desk staff were amazing.

2025-10-04 via Nuitee