Aston Imperial Bekasi Hotel & Conference Center

Hotels
•
Aston
8.1 (110 reviews)
Jl. KH. Noer Ali No. 177 , Bekasi , ID
+62 21 88968080

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Spacious rooms
Comfortable beds
Friendly and helpful staff (specific positive mentions)
Excellent location near malls, mosque and concert venues
Nice pool and rooftop views
Fast and good room service
Non-plastic drinking bottles appreciated
Good value for many guests
Cons:
Breakfast quality poor in several reviews (dry pastries, stale coffee)
Cleanliness issues: sticky floor, dirty shower seals, quick cleaning
Rooftop mosquitoes limiting use of rooftop area
Front desk inflexibility for late checkouts
Some receptionists described as less friendly
No complimentary drinks/snacks mentioned
Traffic noise reported by one guest
Minor maintenance needs (silicone seals, towel hooks)

Categories

Cleanliness
6.8
Multiple reviews mention cleanliness problems: sticky breakfast area floor, dirty shower seals, signs of only quick cleaning and general cleanliness below expectations.
Service
9.1
Staff are frequently described as friendly and helpful (several positive comments, specific staff named); a few notes about a less accommodating front-desk manager and some unfriendly male receptionists.
Location
9
Consistently praised: strategic location close to shopping malls, mosque, concert venue and local amenities — guests found it very convenient.
Room Quality
8.6
Rooms are often described as spacious and comfortable with good views and a nice shower; some minor maintenance issues (silicone seals) mentioned.
Amenities
7.8
Good amenities like rooftop pool/bar and in-hotel mall access praised, but rooftop mosquitoes and lack of complimentary drinks/snacks were noted as drawbacks.
Value for Money
7.3
Mixed impressions: some guests felt accommodation matched expectations while at least one review stated the hotel did not feel appropriate for its price level.
Food and Beverage
7
Food reviews are mixed-to-negative: a few guests praised the food, but several complained about breakfast quality (dry pastries, stale coffee) which impacted stays.
Overall Experience
9.2
Overall most stays were pleasant and comfortable with above-average experiences noted; however, breakfast and some cleanliness issues reduced satisfaction for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:39

Property Description

Modern Comfort and Convenience

Convenient Location
Situated just minutes away from popular shopping destinations and cultural sites, ASTON Imperial Bekasi Hotel & Conference Center offers the ideal base for both leisure and business travelers.

Comfortable Accommodation
Each room is thoughtfully equipped with modern amenities such as a TV, air conditioning, and a minibar. Guests can also enjoy the convenience of a refrigerator, electric kettle, and a private bathroom with complimentary toiletries and slippers.

Dining Excellence
Indulge in a culinary journey at the Imperial Coffee Shop, where a delightful array of Indonesian and Western dishes awaits.

Experience a seamless blend of modern comfort and exceptional service at ASTON Imperial Bekasi Hotel & Conference Center. Book your stay now to create unforgettable memories.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Location

Guest Reviews

8.1
Based on 110 reviews
Cleanliness: 6.8
Service: 9.1
Location: 9
Room Quality: 8.6
Amenities: 7.8
Value for Money: 7.3
Food and Beverage: 7
Overall Experience: 9.2
D
Dwi Anggia • solo_traveller • id
8
2026-06-05 • via Nuitee
D
Dastagir • solo_traveller • us
8
Good experience.
Pros:

Comfortable place.

Cons:

Overall, my stay was pleasant and the hotel was comfortable and have nothing negative to say. However, the front desk manager could be a bit more accommodating toward guests with late international flights who require a later checkout. Other hotels in the area are generally more flexible in this regard.

2026-03-26 • via Nuitee
E
Evi • couple • jp
8
2026-03-24 • via Nuitee
F
fadhilah • extended_group • jp
10
2026-01-01 • via Nuitee
A
A Hornai • couple • gb
8
2026-01-01 • via Nuitee
S
Safuan • family_with_children • my
10
very good
2025-12-29 • via Nuitee
M
Melania Yossy • couple • es
10
2025-12-14 • via Nuitee
S
Susi • couple • au
10
Beautiful hotel room, food are amazing, friendly staff.
Pros:

Everything

Cons:

Nothing

2025-12-10 • via Nuitee
N
NANING • family_with_children • gb
8
Pros:

Comfortable, lots of space. Perfect for family ovvasion.

Cons:

No compimentary drinks and snacķ like in Bandung.

2025-11-30 • via Nuitee
F
Fella • family_with_children • id
8
2025-11-14 • via Nuitee
Z
zunarty narty • family_with_children • id
7
Vacation
Pros:

Bersih, Dekat dengan lokasi berbelanja

Cons:

Terlalu berisik suara kendaraan, jadi agak terganggu

2025-10-12 • via Nuitee
H
HUI XIANG
8
Pros:

Good location but cleanliness can be improved. Overall still an above average experience

2025-09-25 • via Nuitee
W
WAN NOR ASHIKIN • solo_traveller • my
6
Pros:

I like that the room is very spacious
The room service staff is very nice

Cons:

Hope male receptionists were more friendly
Breakfast is average
It's good to install a bell for the room cause I can't hear well when staff knocked the door for service

2025-09-02 • via Nuitee
H
Hartono • extended_group • id
8
2025-08-25 • via Nuitee
R
RD Sri Rahayu Eka • couple • id
9
2025-08-18 • via Nuitee
M
Moritz • couple • de
7
Hotel in Jakarta
Pros:

Geräumiges, sauberes Zimmer, gute Ausstattung. Nicht mehr ganz neu aber immer noch ok. Schöner Pool.

Cons:

Auf der Dachterrasse (Rooftop Pool) ziemlich viele Moskitos, man kann dort nicht wirklich sitzen obwohl die Aussicht an sich toll ist. Frühstück wenig beeindruckend, Boden klebrig (hat beim laufen gequietscht), Croissants waren trocken wie von vorgestern, Kaffee war abgestandener Filterkaffee aus einem Warmhalte Behälter, leider beides selbst bei Hunger am Morgen nicht genießbar. Die anderen Sachen haben auch irgendwie abgestanden gewirkt. Insgesamt alles für die Hotelkategorie und das Preisniveau bei weitem nicht angemessen. Das Frühstück hat uns leider den Aufenthalt ziemlich vermiest.

2025-08-04 • via Nuitee
B
baeie • family_with_children • my
10
2025-07-29 • via Nuitee
T
triandana • family_with_children • id
9
2025-07-16 • via Nuitee
J
Jase
8
Pros:

Good

2025-07-15 • via Nuitee
K
Khairil Anwar bin • solo_traveller • my
8
Superb
Pros:

Dekat dengan masjid 4 minit, Alhamdulillah. Sebelah solaria, senang makan,

2025-07-08 • via Nuitee