Residence Inn New York The Bronx At Metro Center Atrium

Hotels
•
Residence Inn
9 (139 reviews)
1776 Eastchester Rd, Bronx, New York, 10461 , Bronx , US
1-718-239-3939

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Pets allowed

Facilities

Free breakfast
Fitness facilities
Express check-out
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent breakfast options
Cons:
Issues with wheelchair accessible rooms
Some stains in the shower tub

Categories

Cleanliness
8.5
Overall rooms are clean, though there were some mentions of stains in the shower tub floor.
Service
9.5
Staff were consistently described as friendly and helpful, contributing to a positive experience.
Location
9
The hotel is conveniently located with easy access to dining options and attractions.
Room Quality
9
Rooms were described as spacious and well-maintained overall.
Amenities
9
Amenities like breakfast options were positively highlighted, contributing to a pleasant stay.
Value for Money
9
Given the quality of the stay, guests felt it was good value for the price.
Food and Beverage
9
Breakfast options were praised, with specific mentions of variety and quality.
Overall Experience
9
Overall, guests enjoyed their stay and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:56

Property Description

Luxurious Amenities
Enjoy the fitness center, terrace, and garden, along with complimentary wireless internet and a picnic area with barbecue grills.

Socializing and Dining
Mix and mingle at the complimentary reception and unwind at the bar/lounge. Start your day with a complimentary buffet breakfast.

Convenient Facilities
Benefit from a 24-hour business center, express check-out, and event spaces. Free self-parking is available.

Book your stay at Residence Inn New York The Bronx At Metro Center Atrium for a convenient and upscale experience in Bronx.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pets allowed

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9
Based on 139 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9
Room Quality: 9
Amenities: 9
Value for Money: 9
Food and Beverage: 9
Overall Experience: 9
B
Barbara
8
Pros:

The overall service was excellent however there was long strains of hair everywhere then I found a roach in my bathroom ! Then someone'child was running across the floor banging and jumping from 6:45 a.m. till 10:00 a.m. had to call the desk 3 times

2025-10-11 • via Nuitee
J
Jason
10
Pros:

Enjoyed our stay, staff was nice and the room was clean and comfortable

2025-10-10 • via Nuitee
S
Stacey • family
8
Pros:

The rooms are a little dated at least mine was. I didn't reacall booking a handicapped room, but I will make sure not to do that again. Everything was awkward, no tub, no closet. Perfect for someone who needs those amenities awkward for someone who doesn't.

2025-09-29 • via Nuitee
M
Myra • family
10
Pros:

It was a good experience for me and my family.

2025-09-22 • via Nuitee
G
Geovanny J.
10
Pros:

The staff was friendly and helpful

2025-09-20 • via Nuitee
G
Gregory
10
Pros:

Staff were very friendly and super helpful

2025-09-16 • via Nuitee
D
Demario
10
Dallas
Pros:

I enjoyed the experience!

2025-09-13 • via Nuitee
B
Barbara
10
Pros:

Why is it every time I request a wheelchair accessible room they say they don't have any???

2025-09-11 • via Nuitee
M
Mary • family
10
Pros:

Staff were welcoming

2025-09-08 • via Nuitee
S
Starr
8
Pros:

The staff was nice and breakfast was great!

2025-09-04 • via Nuitee
R
Rosmery
10
Pros:

💗

2025-09-02 • via Nuitee
H
Henry
10
Pros:

Amazing place and very nice area.

2025-09-01 • via Nuitee
J
John • family
10
Pros:

Easy wntry. Proximity to city/events.

2025-09-01 • via Nuitee
D
Dominique
8
Great for a Family Trip
Pros:

We were a group of 6. 3 adults, 2 older teens and one toddler. We got the two bedroom suite which was two beds and a pullout sofa. There was a kitchenette and two bathrooms which was perfect for our stay. The room was clean, smelled good and just what we needed. Check-in staff was friendly. We did have an extra 20 minute wait after arriving about 30 minutes past check-in time due to some electrical issue in the room. The hotel was in a good location. Easy to find, free parking and had a few places to eat within walking distance. The only thing that I would change would be the shower tub floor. It had some permanent scrapings and stains, so although clean gives the appearance that it’s not. Overall I enjoyed my stay and when I come to visit again, I will book this hotel again.

2025-08-31 • via Nuitee
M
MAHMOUD
10
Pros:

.

2025-08-30 • via Nuitee
J
Jerlynn G • family
10
Pros:

Their breakfast is delicious and had a lot of options. Donisha, their breakfast supervisor was kind and helpful. She made sure everyone had what they needed and her friendly attitude was a great way to start our day.

2025-08-29 • via Nuitee
D
DeAndra • family
10
Pros:

Great staff fav hotel in the area

2025-08-28 • via Nuitee
H
Herminia • partner
8
Pros:

Very spacious and clean

2025-08-15 • via Nuitee
A
arlene • family
10
Pros:

The staff, especially Winzell were super helpful. She helped my & my kids with my room and switching my room when I needed an upgrade. She helped me get checked in early too. My room was very nice & super clean. The water pressure in our bathrooms was fantastic! The bathrooms were very, very nice-spacious. I really enjoyed my stay and look forward to returning to the hotel. The parking was great too! It comes with your room and they just give you a pass to display in your car. My only suggestion are more food options in-house & the AC was a little loud in the room. Both things doable but just a suggestion to make it even better!

2025-08-12 • via Nuitee
V
Verified traveler
10
Great hotel
Pros:

Great hotel wonderful friendly and helpful staff. Nice breakfast spread and all day coffee and tea bar. Would definitely stay again.

2025-08-09 • via Nuitee