Residence Inn by Marriott West Palm Beach Downtown

Hotels
•
Residence Inn
9 (193 reviews)
455 Hibiscus Street , West Palm Beach , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and spacious rooms
Good breakfast variety
Cons:
Valet parking issues
Weak shower pressure

Categories

Cleanliness
8.14
Some reviews mentioned cleanliness positively, but one review cited issues with bird feces.
Service
9.61
Many reviews praised the helpfulness and friendliness of the staff.
Location
9.15
Reviews frequently highlighted the convenience of the hotel's location.
Room Quality
9.1
Rooms were consistently mentioned as spacious and comfortable.
Amenities
8.63
Amenities like the breakfast and welcome bag were appreciated.
Value for Money
9.09
Strong consensus on good value for the experience provided.
Food and Beverage
9.14
Breakfast offerings were noted as well-organized and varied.
Overall Experience
9.11
Overall, guests were highly satisfied, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:16

Property Description

Luxurious Accommodations
Residence Inn by Marriott West Palm Beach Downtown offers spacious rooms with modern amenities including a full kitchen, perfect for a comfortable stay.

Convenient Facilities
Enjoy the outdoor pool, fitness center, and on-site restaurant during your stay. Plus, stay connected with free WiFi access throughout the property.

Ideal Location
Located just steps away from popular attractions like CityPlace and the Palm Beach County Convention Center, our hotel is the perfect choice for both leisure and business travelers.

Book your stay at Residence Inn by Marriott West Palm Beach Downtown for a memorable experience in West Palm Beach!

Important information:

Please note only valet parking is available on site.

Please note the following conditions regarding pets:
-2 pets are permitted
-Weight of both pets must not exceed 34 kg (75 lbs)
-A nonrefundable fee per room per stay. Please contact the property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PBI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 193 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.15
Room Quality: 9.1
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.11
M
Maria • extended_group • us
10
2026-01-22 • via Nuitee
E
Eran • solo_traveller • us
9
2026-01-19 • via Nuitee
B
Brigitte • extended_group • us
10
Very very good
Pros:

The hotel has a good situation near the beach and near the restaurants and stores. The breakfast is very well organized and there is a large choice.
The staff is very polite and try always to make your stay agréable.

2026-01-19 • via Nuitee
L
Lacal • family_with_children • bs
9
Overall we had a wonderful stay
Pros:

I love the property and the room everything was fresh..I did not like that there was no carpet in the room..

2026-01-19 • via Nuitee
J
Julene • solo_traveller • us
10
Pros:

Staff was amazing!! So nice & very attentive to their guests
Rooms nice & clean

Cons:

Paying to Park & that there isn't enough parking spaces

2026-01-15 • via Nuitee
E
ELENA • couple • pt
1
Hotel managers withdraw amounts from cards and do not return them to guests.
Pros:

I didn't like anything about this hotel.

Cons:

The hotel staff charged our card without explaining why, and we didn't get a refund for over a month. Our numerous emails went unanswered. We had to go through Booking.com to get a refund. We spent a LOT of time trying to get a refund. If it weren't for Booking.com, I don't think we would have received anything from the hotel.

2026-01-11 • via Nuitee
M
maayan • couple • il
10
2026-01-05 • via Nuitee
H
heidi • couple • us
8
Pros:

Walking distance from City Place and Clamatis Street.

Cons:

Valet parking. Car that had just been cleaned was left for 2 hours before our holiday party and it came back full of bird feces.
We work up to no electricity in the bathroom. We had to shower in the dark.

2025-12-21 • via Nuitee
P
paulo celso dorsa • couple • br
10
Maravilhosa
Pros:

Gostei de td, otimo breakfast, localização mto perto da City Place, barrs, restaurantes, perto da estação trem e onibus. Isso p quem opta por ficar em West Palm Beach. Mas p ir p Palm Beach é mto perto e vai pagar US$ 8/10 na Uber/Lifty. É so atravessar a pte.

Cons:

Nd

2025-12-07 • via Nuitee
L
Leandro Emidio • family_with_children • br
10
2025-11-27 • via Nuitee
V
Victoria • couple • gb
9
Nice hotel, great value for money.
Pros:

Very clean, great size rooms, nice touch with wcome bag.

Cons:

nothing

2025-10-24 • via Nuitee
A
Abel • family
10
Pros:

We had a great stay, very close to city place will stay again.. thanks

2025-09-19 • via Nuitee
D
David
10
Pros:

nice, clean and friendly

2025-09-18 • via Nuitee
B
Ben
10
Pros:

Excellent service!

2025-09-17 • via Nuitee
T
Taylor
10
Pros:

Perfect spot downtown walkable to everything. Will definitely stay here again!

2025-09-07 • via Nuitee
P
Paul
10
Great staff and location
Pros:

Staff was awesome!

2025-08-30 • via Nuitee
K
Kimberly • couple • us
10
2025-08-26 • via Nuitee
A
Alberto • family_with_children • ec
10
2025-08-25 • via Nuitee
C
claudia • couple • br
9
Um ótimo hotel bem localizado
Pros:

O quarto é grande e tem cozinha, apesar de não ter usado

Cons:

A pressão do chuveiro é fraca
Acho o serviço de valet caro, deixei o carro no estacionamento da esquina e paguei a metade do valor

2025-08-19 • via Nuitee
A
Alicia • family
8
Pros:

Great location if you don't want to rent a car. Close to shops, restaurants and nightlife.

2025-08-12 • via Nuitee