Galata Palace Hotel

Yatak içe çöküktü ve dönerken bile çok ses çıkarıyordu tuvaletin maalesef ki sifonlu çalışmıyordu kullanamadık ve çok şaşırdık yerlerde yapış yapış ve tozluydu buzdolabında önceden kalan bozuk yiyecekler vardı odada çöp yoktu ve iki kişilik olmasına rağmen tek terlik vermişler istedik getireceklerini söylediler fakat getirmediler yani kısacası sadece üşümedik dışarda yatmaktan tek farkı buydu

Muy amables , hicimos el chec-in antes de las 12h. Y nos pusieron un taxi rápido

Hotel pas propre et service zero
Je ne comprends même pas pourquoi votre site propose cet hotel

The mould in the shower is inches thick. The skirting boards and cornices are falling off, the air conditioner doesn’t work. Expedia are not helpful at all. The whole experience has been very disappointing

The room was small, dirty, dark and no maintenance. Lights were.dull and.just hanging. Bed had good mattress but base was collapsed in one corner so mattress sagged at head. Door to balcony had big gap around it, wouldn't open or close. Balcony was cover in bird feather and poo. Not that we could get out anyway. Had to turn off air conditioner because it was so noisy. Carpet was disgusting.
Staff were indifferent.
The pictures on Wotif aren't the same as the rooms in this hotel. This is the second time we have booked through Wotif in Turkiye and this has happened. Won't be using Wotif to book any hotels in the future. They need to vet their clients better.
Very disappointed in the dishonesty of the hotel and Wotif.
We don't mind basic accomodation, in fact we normally stay in cheaper places. However being cheap doesn't mean some cleaning and maintenance standard can't be adhered to.

FRAUD ALERT!!!! Dont even book this hotel with Free Cancellation option.
THey charged my credit card one month before my Reservation start date although I chose to pay at the property. Even after a very early cancelation they refused to refund my 355 Euros. Stay away from thieves!!!!!

Oda küçüktü fakat merkezi konumda olması, yatak konforu, duş yerinin güzelliği ve temiz olmasıyla çok güzeldi.

Yatak başlığından çiviler çıkmış haldeydi, rutubet ve nemden tavan çürümüş, son derece bakımsız ve atıl vaziyette. Ücretiyle dahi kahvaltı yok, otopark yok.

Amazing location close to all Karaköy İstanbul activities and Galata area and Galata new port.
Staff polite and friendly. good service I have received there. I stayed one night so I didn't face the hotel bad side. Same as what happened in other three hotels during my long vacation stay.

Not a real hotel. Our room was extremely diety. Urine stains on toilet seat. We left hotel after 1 night!!! Stay away from this place.

The guys in the hotel were nice but the hotel is in a bad shape. Comfy bed and luckily a warm duvet, because my room was very cold. On the other hand my friend’s room was too hot. Water may or may not come.

Todo deteriorado tuve que mudarme de hotel ya habiendo hecho el pago , sucio , mal
Olor , nadie hace la limpieza , alfombra con un hoyo , humedad en el techo , cortinas extra sucias ,imposible para habitar a clientes

İnternette gözüken odayla hiç alakası yoktu odada havalandırma yoktu temizlik kötüydü balkon kapısı harici cam yoktu. Oda çok küçüktü ve konfor olarak hiç rahat değildi. Çalışanlarda hiç ilgili değildi. Duvarlar o kadar inceydiki bütün ses odadaydı uyumak imkansız gibi bişey. Hiç memnun kalmadım odadanda verilen hizmettende.

Dirty room, leak in the shower and the sink, small duvet for a double bed, the check in delayed until 2:30 p.m. for cleaning, basically very bad experience given the attitude of the receptionist rather rude and insolent, I do not recommend this hotel to nobody.
If they put it on sale on sahibinden it is for a reason !!!
Negative charge in all atmosphere😔

Otelin yeri güzeldi... çalışanlar saygılı... ama temizlik açısından çok kötü idi... oda'da temizlik yapılmadı...banyo tuvalet berbat idi... her yer küf ve pisli...

The lobby of the hotel is hollywood movie memorabilia. The rooms are themed after cities around the world. The bathroom was spacious so was the room. Unfortunately, the room needed some loving, the wall paper was coming down. The bed was missing parts of the headboard, the ceiling had lots of water damage. Overall, it was a good stay, solid wifi.

It was dirty, just so dirty! Considering other properties are now cleaning more than ever due to covid, this place doesn't even clean at 10% of what is expected. They need to remove their 'taking extra measures' statement as this is false. From the lobby looks fine, but no hand sanitizer facilities. Stayed in room 201 on 2nd floor corridor stunk of smoke. Bathroom hadn't been cleaned properly in months, toothpaste drips on side of sink, sink was cracked, mould in shower, faeces marks on toilet flush. Bedroom was DIRTY! dust everywhere, on the sides, legs of the tables inside the drawers. I don't mind a bit of a run down room with a few scratches and nicks but this was not good at all. Bed sheets didnt fit the bed and smelt dirty too. Towels were ripped, safe didn't work, curtains don't close properly and when you try to close then they just fall off the rail! Fyi it is not a balcony, just a French window that fails to open properly. Breakfast was ok but nothing great.

The staff are what made this place bearable. All reception staff were amazing and so friendly. Offering me advice on the sides and places to eat and see. Nice touch to have tea and coffee in lobby all day. Location is also perfect for travelling around. A stones throw from the karakoy pier, metro station and right by Galata bridge to cross over to Sultenahmet. Would visit the area again but not this hotel I'm aftaid. If you are in the area though, great restaurant called Gümrük I recommend for good wine and steak.

Das Zimmer war sehr dreckig!!
Die Bettlacken waren mit Flecken bedeckt. Wir haben nicht eine Nacht dort geschlafen und sind direkt in ein anderes Hotel. Ich rate jedem von diesem Hotel ab.

Otel genel itibariyle idare ederdi. Sonuçta o bölgeye göre uygun fiyatlı bir otel. Bence otel odalarını yenilemeleri gerekiyor bir an önce. Onun haricinde kahvaltısı fena değildi o fiyata göre. Konumu itibariyle gündüz çok gürültülü bir otel. Konforu da iyi sayılırdı.

Me, my wife and three-year old son stayed July 3-5. The memories are overall pleasant. The location, adjacent to the Galata Bridge, was ideal for us. Sultanahmet was accessible on foot. We had ample opportunity to sit late at the scenic Karakoy. Galata Tower was half a Km. There were plenty of lunch/dinner/breakfast options and a money exchange right outside the hotel street. The room was spacious, and usually peaceful at night, with adequate furniture and storage space and a modern cooling option. The breakfast was probably adequate. Tea was available round the clock in the lobby. The staff members were always smiling and tried their best to tackle any issues/needs highlighted. Mr. Bora stood out for his command of English and booking an excellent sea cruise for us. There were a couple of negatives however. The lift was quite small and suffocating, barely accommodating the three of us. Second, there were problems with the washroom – lack of proper drainage and a faulty door lock. However, given the various advantages we will not mind returning to stay here.