Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Varied breakfast
Cons:
Lack of air-conditioning
Cleanliness issues
Expensive for quality

Categories

Cleanliness
8.3
There were some comments about cleanliness not being up to par, specifically regarding some kitchenware.
Service
9.3
Many reviews highlighted the friendliness and helpfulness of the staff.
Location
9.3
The location was repeatedly mentioned as excellent and convenient.
Room Quality
8.8
Rooms reported as comfortable, but some furniture noted as worn.
Amenities
8.3
Amenities like tea/coffee facilities were lacking, which was noted negatively.
Value for Money
8.8
Some felt the hotel was a bit expensive, especially for a three-star hotel.
Food and Beverage
8.8
Breakfast was generally praised as well-stocked and varied.
Overall Experience
8.8
Overall satisfaction was positive, with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:48

Property Description

Central Seafront Location:
Located in central Las Palmas, Sercotel Hotel Parque offers an ideal seafront setting near historic areas. With easy access to key attractions like Vegueta and Triana, guests can immerse themselves in the charm of Gran Canaria's capital city.

Comfortable Accommodation:
The hotel provides simple and comfortable rooms equipped with air conditioning, minibar, and en suite bathrooms. Guests can unwind in a cozy setting after a day of exploring the city.

Dining with a View:
Enjoy delicious meals at the hotel's restaurant while taking in panoramic views of the sea and San Telmo Park. For a quick bite, the café offers a selection of light snacks.

Experience the best of Las Palmas with Sercotel Hotel Parque - book your stay now for a memorable seaside getaway!

Important information:

Please note that when booking 4 or more rooms, different policies and additional supplements may apply.

Please note that the schedule of the cafeteria is:
Monday to Friday 7:30 AM - 20:00 PM
Saturday closed
Sunday closedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPA

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 14 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 6147 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 8.8
G
Gina • couple • de
8
Pros:

Die Lage des Hotels ist prima Die Altstadt ist fußläufig sehr gut erreichbar und das Meer in Sichtweite.

Cons:

Beim Frühstück war uns uns etwas zu unruhig. Der Bereich für die Speisen ist recht klein. Es ist aber alles da, was man braucht und der Ausblick ist schön.

2026-03-21 • via Nuitee
M
Maria Amparo • couple • es
10
Genial
Pros:

El trato de personal, los servicios, la habitación.. todo genial

2026-03-21 • via Nuitee
K
Kay • solo_traveller • gb
8
Smart, efficient hotel with great breakfast
Pros:

The breakfast was superb and great view from restaurant. Nice quiet room at the side of hotel.

Cons:

No tea/coffee making facilities in room and drinking water was only provided at the start of your stay - no matter how long you stayed. Also the attached cafe/bar - which had a good range of simple foods and I would have felt safe in - was closed on Friday and Saturday evening!

2026-03-20 • via Nuitee
A
ALEJANDRO • solo_traveller • es
9
2026-03-20 • via Nuitee
F
Fabien • couple • fr
10
2026-03-20 • via Nuitee
M
MARTA • family_with_children • es
9
Pros:

El trato del personal.

Cons:

Que no se incluyera el desayuno.

2026-03-20 • via Nuitee
M
Mark • couple • gb
8
clean, spaciuous and great location
Pros:

excellent location very close to San Telmo bus station and the old city. Handy SuperDino was close by as were a couple of excellent cafes and an Italian restaurant. Very good size room with more than adequate storage. The room was very clean as was the hotel generally. No idea how many guests there were but certainly didn't hear noise from other rooms. Staff on the front desk were always helpful. I'd stay here again.

Cons:

If you're a light sleeper the noise from the main road might be a nuisance. In our room, we had to turn the main room light off about 15 mins before sleeping because it clicked a lot as it cooled down. Bit weird but not a problem as the wall lights are adequate and don't have the same issue.

2026-03-20 • via Nuitee
M
Maximiliano • family_with_children • es
10
2026-03-19 • via Nuitee
R
Roberto • family_with_children • es
9
2026-03-19 • via Nuitee
M
Martin • couple • de
10
Perfekt am Rande der Altstadt
Pros:

Angenehme Atmosphäre, gutes Design und Ausblick vom Kopfkissen auf Palmen und Meer. Und dass auch Sonderwünsche wie Wasserkocher innerhalb von 10 Minuten auf dem Zimmer waren. Park gegenüber.

2026-03-19 • via Nuitee
E
Elisabeth • family_with_children • at
8
2026-03-19 • via Nuitee
V
Vanessa • family_with_children • es
10
Pros:

Me encantó, está todo muy ❤️‍🩹

2026-03-19 • via Nuitee
E
Egidijus • family_with_children • lt
10
Pros:

Viskas tobula. Ir vieta ir apgyvendinimo kokybė. Rekomenduoju !

2026-03-18 • via Nuitee
C
Cedres Alonso • family_with_children • es
9
2026-03-18 • via Nuitee
I
IMMACULADA • family_with_children • es
9
2026-03-18 • via Nuitee
R
Restrepo ospina • family_with_children • es
10
Pros:

Lo que más me gustó en lo personal la limpieza

Cons:

Sin comentarios negativos

2026-03-18 • via Nuitee
J
JUAN RAMON • couple • es
8
Pros:

muy buena ubicacion

2026-03-18 • via Nuitee
X
x • solo_traveller • nl
7
2026-03-18 • via Nuitee
C
Cruz Santana • family_with_children • es
9
Pros:

La ubicación y el hotel.

Cons:

La TV no tenía señal la mayor parte del tiempo.

2026-03-18 • via Nuitee
T
Tuukka • solo_traveller • fi
9
2026-03-17 • via Nuitee