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Facilities
Property facilities
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Health or beauty spa nearby
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Free beach shuttle
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Sauna
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Massage services
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Currency exchange
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Private check-in/check-out
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Concierge service
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Evening entertainment
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Entertainment staff
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Shallow end
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Fence around pool
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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Thermometers for guests provided by property
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ATM/banking
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Golfing on site
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Free beach shuttle
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Free bus station shuttle
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Health or beauty spa nearby
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Swimming nearby
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Grand Legacy Hotel offers air-conditioned rooms with modern amenities, including a flat-screen TV, minibar, and private bathroom.
Relaxation and Recreation
Guests can unwind by the outdoor swimming pool, stay active at the fitness centre, or enjoy evening entertainment at the hotel.
Convenient Location
Located in Kigali, the hotel is close to key attractions such as Kigali Convention Centre and Niyo Arts Gallery, with easy access to Kigali International Airport.
Book your stay at Grand Legacy Hotel now for a memorable experience in Kigali!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
Location
Guest Reviews
Okay
Good people
Grosse schöne Zimmer...gutes Frühstuck...
Personal sehr sehr langsam...Küche mittelmässig
Location is great
High quality finish and cleanliness
Service wait time could be longer than communicated
It was all good
I had an incident happen,the staff were cooperative but the Manager didn’t want to meet with me for discussion.I found it to be rude and arrogant.An unfortunate situation in otherwise good stay
As above and the internet was very poor,otherwise good stay
Kindness of personal
Great fresh pastries at breakfast
The rooms were spacious and clean, the receptionists and rooms service were also excellent and really friendly at all times. I was made to feel welcomed and valued by every staff member throughout my stay.
The food was ok - but not brilliant, and service a little slow at breakfast.
Near the airport with shuttle included but staff could be better.
It’s an older property but very comfortable. Staff very helpful.
Very attentive staff. Helpful in every way needed.
Rooms are good, spacious, good amenities. Breakfast isnt great, there is only one elevator, customer service was good. When i ordered food to the room, they menti8ned that i could go down to restaurant and get the food 8r there would be a charge of 2000 RwF for bringing the food to the room, which was annoying. I dont think they charged me, but this wasnt a good.policy tomcharge fir room service. Have good massage.
We only needed the hotel room for a few hours before our 1:30 am flight out of KGL. Room was large, clean, and comfortable. Staff was friendly and helpful. Hotel shuttle to airport was provided free of charge. Our only complaint would be the poolside restaurant wasn't very good as far as the food quality and the service was really slow.
The staff were very friendly!
It was all good
Old glory, needs renovation, everything was neat though.
quick check-in and check-out
breakfast available from 05h00 am
The hotel room needs to be renovated. The bathroom is completely outdated – part of the bathtub and the bench are coming loose. While the room is clean, everything is very old and worn out.
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