Mamilla view URBAN - Boutique hotel

Hotels
8.8 (901 reviews)
Shlomtzion Hamalka 17 , Jerusalem , il

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Clean facilities
Comfortable rooms
Cons:
Small bathrooms
Noise from renovations and street
Elevator access issues

Categories

Cleanliness
8.48
Most reviews mention clean and well-maintained facilities, though one comment mentions an unpleasant smell in the stairway.
Service
9.25
Numerous positive comments about the helpful and attentive service provided by staff, especially Joseph.
Location
9.29
Several reviews highlight the excellent location close to city attractions.
Room Quality
8.24
Mixed sentiment; some rooms are small, and there are mentions of the lack of a pleasant view from certain rooms.
Amenities
8.67
Amenities such as wine, chocolates, and a coffee station are positively mentioned, but additional feedback notes issues with elevator access.
Value for Money
8.53
Reviews indicate some guests feel the price is a bit high relative to expectations, but others find value due to the location.
Food and Beverage
8.78
Not specifically mentioned, so standard quality for this hotel tier.
Overall Experience
9.15
Overall positive experiences with a few minor complaints, suggesting a high level of satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:32

Property Description

Central Location and Modern Comforts
Located in the heart of the city, The MAZ Jerusalem offers a convenient stay just a short stroll from the Old City. Enjoy the ease of free WiFi and relax in our air-conditioned rooms, ensuring a comfortable experience during your visit.

Luxurious Room Amenities
Indulge in the ultimate relaxation with our rooms at Jerusalem Royal View, featuring a flat-screen TV with satellite and cable channels for your entertainment. Unwind in style and comfort after a day of exploring the city.

Proximity to Major Attractions
Explore the vibrant Ben Yehuda street for shopping and dining, a mere 10-minute walk from the hotel. Additionally, visit the Western Wall and other significant religious sites within a 15-minute walk, immersing yourself in the rich history of the city.

Book your stay at The MAZ Jerusalem now for an unforgettable experience in the heart of Jerusalem.

Important information:

Based on local tax laws, guests with a tourist visa to Israel are exempted from paying VAT for their reservation. Israeli citizens and residents ("non tourists" as defined in the VAT law) must pay VAT. This tax is automatically calculated in the total cost of the reservation for domestic customers. For guests booking from outside of Israel, the tax is not included in the total price.

Guests are required to show a photo ID and credit card upon online check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TLV

Location

Guest Reviews

8.8
Based on 901 reviews
Cleanliness: 8.48
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.67
Value for Money: 8.53
Food and Beverage: 8.78
Overall Experience: 9.15
O
Oren couple il
9
2026-08-28 via Nuitee
C
Cecile couple fr
10
Super
Pros:

Tout est parfait, me Fabrice exceptionnel, comme garçon à la réception, surtout, gardez-le bien sinon je reviens pas

Cons:

Rien

2026-08-27 via Nuitee
B
Boris extended_group il
10
2026-08-25 via Nuitee
V
Vasile extended_group ro
7
Central location, helpfull staff but somehow worn out and dark rooms with poor sound proofing
Pros:

Central location, in a really nice part of Jerusalem
Very helpful staff

Cons:

It's not really as advertised. The rooms are somehow dark, the windows don't close properly and you can hear everything from the street. It is not really a hotel - no reception, it's a bit weird as a setting. It looks worn out...

2026-08-25 via Nuitee
E
Eli couple il
10
רצינו לומר תודה ענקית למלון, ובמיוחד לג׳וזף, על אירוח מושלם! מהרגע שהגענו ועד לרגע שעזבנו הכול היה פשוט מצוין. החדרים הי
Pros:

רצינו לומר תודה ענקית למלון, ובמיוחד לג׳וזף, על אירוח מושלם! מהרגע שהגענו ועד לרגע שעזבנו הכול היה פשוט מצוין. החדרים היו נהדרים, היחס היה חם, אישי ואדיב, והרגשנו שדואגים לנו לאורך כל השהייה. באמת שהכול היה מעולה ונהנינו מכל רגע. תודה רבה על חוויה נפלאה — בהחלט נשמח לחזור ולהמליץ!

2026-08-22 via Nuitee
M
michal family_with_children il
6
אנשי הצוות גוזס ועוד איש צוות שאני לא יודעת את שמו נתנו שרות מעולה חבל שהחדרים לא היו נקיים
Pros:

המיקום שלו לכותל

Cons:

החדרים לא היו נקיים

2026-08-22 via Nuitee
T
Tanya couple il
9
2026-08-22 via Nuitee
D
Deborah family_with_children gb
4
Pros:

The room was tiny.
We had a Shabbat code to get in that didn’t allow us in. We heard people’s babies crying all night. Very disappointed

2026-08-22 via Nuitee
S
Shoshana solo_traveller il
10
מלון מצויין בממליא
Pros:

המיקום מצויין וקרוב להכל. החדר נקי ומסודר היה לנו הכל וג'וזף דאג לנו והיה מאוד שרותי ואדיב. נחזור שוב

2026-08-21 via Nuitee
F
Floribeth couple us
10
This is a perfect, affordable spot to stay in Jerusalem that has great staff support.
Pros:

The service: Quick, responsive, always with a smile. There was also a bottle of wine waiting. The hotel also has a nice common area to get coffees and sit, even though there is good coffee/tea in the rooms. The location is perfect - right across from Mamilla and at the intersection of King David and King Solomon streets, all with great food and shops and access to the trolley.

Cons:

The room was a little small, but still good.

2026-08-20 via Nuitee
L
Liel couple il
9
נהננו מאד , אחלה מיקום
Pros:

מיקום מצויין , יחס אדיב, נחזור בוודאות בפעם הבאה

2026-08-18 via Nuitee
Y
Yehonatan solo_traveller il
9
2026-08-18 via Nuitee
T
Tova solo_traveller il
9
Pros:

The place located nrar the old city/Yafo st. And Mamila.
Easy to walk to all the places .

2026-08-16 via Nuitee
M
marcelle couple il
7
Pros:

location great, and the staff was very nice and responsive

Cons:

location great, the room was noisy, the shower liked all the time the bad was close to the shower and the glass door was transmitting the light directly on the person sleeping near. also no one prepared us for the staircase -leafting a soot case was not so nice

2026-08-15 via Nuitee
Y
Yovel solo_traveller il
10
2026-08-15 via Nuitee
K
Keren solo_traveller il
9
2026-08-14 via Nuitee
אלעזר couple il
10
2026-08-12 via Nuitee
D
Dan couple us
1
Don’t go there
Pros:

I canceled and never got my money back back they use pictures from different hotel they call it hotel but there no reception I can use the electronic key on Shabbat and I learned they don’t have dinner or human reception on weekends I canceled and got scammed

Cons:

No reception pictures not of actual room no dining
Not hotel

2026-08-12 via Nuitee
בוגנים couple il
10
מלון מומלץ לכתחילה. ציון 10
Pros:

הי , היתה לו חוויה נפלאה!
מנהל המלון גו'זף היה אדם יוחד, אכפתי וסבלן.
הזמינות שלו , אוזן קשבת וטפול בכל בקשה ראויה להערכה.
החדר - נקי, מאובזר היטב ומזמין.
פינת השתייה והקפה, מכונת הקרח - כל אלה היו לנו לעזר ממש.
האמבטייה מאובזרת יפה.
קיבלנו בקבוק שמפנייה מפנק, בונבוניירות ובקבוקי שתייה. היה נפלא!הקושי שלנו היה בחנייה. זה דבר שחייבים לתת לו מענה. אולי אפיל הנחה לחונים בחניון ממילא או לפחות לאפשר לשלם תעריף יום אבל לא להוציא את הרכב כל ערב. זה הקשה עלינו מאוד, ובמקום קשה למצוא חנייה בפנגו...

Cons:

חוסר בחנייה.

2026-08-12 via Nuitee
S
Shmuel couple il
10
מושלם
Pros:

ג'וזף דאג לנו לכל דבר ממש שירותי! הכל נקי יפה ומפנק! תמורה למחיר ממש גבוהה!

2026-08-10 via Nuitee