Knox International Hotel and Apartments

Hotels
6 (819 reviews)
137 Mountain Highway , Wantirna , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Accommodating staff
Cons:
Dirty rooms
Outdated conditions

Categories

Cleanliness
3.14
Multiple reviews indicate severe cleanliness issues, including dirty rooms and linen.
Service
8.61
Staff were accommodating and understanding regarding complaints.
Location
8.65
Great location as mentioned in multiple reviews.
Room Quality
4.1
Rooms were old, outdated, and not reflective of website pictures.
Amenities
5.13
Spa amenities were lacking and unsatisfactory.
Value for Money
7.09
Well priced for a 2 bedroom apartment, but issues affect perceived value.
Food and Beverage
6.14
On-site restaurant mentioned but little detail on food quality.
Overall Experience
5.11
Negative reviews regarding cleanliness and room quality led to overall dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:10

Property Description

Luxurious 4-Star Apartment-Hotel
Knox International Hotel and Apartments offers a luxurious stay in Wantirna, conveniently located near major attractions and public transport.

Fully Equipped Serviced Apartments
Indulge in the comfort of fully serviced apartments with modern amenities including washer/dryer, fully equipped kitchens, and balconies. Choose from a variety of room options to suit your needs.

Access to Good Life Health Club
Stay fit and relax with complimentary access to the nearby Good Life Health Club, featuring a gym, indoor pool, and wellness services. Unwind in the serene Dandenong Ranges or explore nearby wineries during your stay.

Book your stay at Knox International Hotel and Apartments for a memorable and relaxing experience.

Important information:

Please note that this property has a strict 'No Party Policy'. Failure to comply with property policies may result in the eviction of guests and the loss of any deposits or payments made.

Please note rooms will not be serviced on Sundays and public holidays.

Please note that there is a 1.7% charge when you pay with a Visa or Mastercard credit card.
Please note that there is a 3.3% charge when you pay with an American Express, Union Pay or Diners Club credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 6 years old stay for AUD 10 per person per night when using an existing bed.
    Children from 7 years old to 12 years old stay for AUD 30 per person per night when using an existing bed.
    People no matter the age stay for AUD 40 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6
Based on 819 reviews
Cleanliness: 3.14
Service: 8.61
Location: 8.65
Room Quality: 4.1
Amenities: 5.13
Value for Money: 7.09
Food and Beverage: 6.14
Overall Experience: 5.11
A
Aameer • solo_traveller • au
7
2026-04-29 • via Nuitee
J
Jill • couple • au
2
We were able to cancel immediately.
Pros:

Being given a key and access to room.

Cons:

We booked a wheelchair accessible room.
Room was located down the end of a footpath overgrown by hedges, leaving me to rally drive over uneven grass onto a paved area that looked like an earthquake had hit it, with raised bricks all over the place.
When we actually got into the room, having to lift the wheelchair up over a step and curtain railings, was the next obstacle. The bathroom and toilet was accessed via inward opening doorway, which blocked entry to the door into the toilet. Impossible to access in a wheelchair.
The only good thing about this property was that the manager refunded our payment.

2026-04-28 • via Nuitee
S
Sloan • couple • au
1
We didn’t stay. We got a refund and stayed at Rydges for $10 more.
Pros:

Good location

Cons:

Room was musty, smelt like cigarettes, spa looked unclean.

2026-04-26 • via Nuitee
T
Tanya • solo_traveller • au
9
Pros:

Rooms are very big and are not rushed out of the rooms

2026-04-25 • via Nuitee
F
FletchB01 • couple • nz
5
Everything was fine after we changed rooms.
Pros:

The staff were able to find me a better room more suited to my requirements than the one I had booked.
These were requirements that were unable to be viewed or requested via the Booking.com website.
(I needed flat level entry (no stairs) for an elderly visitor with mobility issues)

Cons:

The originally booked room was in poor condition with aged/worn interior and fittings- (it did not match the photographs on Bookings.com)
The replacement room that was organised at short notice (kudos to staff- thank you) was not only more suited to our needs (reason for rejecting original room), it was also in significantly better overall condition. (still not super-good, but decent for the price)

2026-04-24 • via Nuitee
L
Lindsay • solo_traveller • au
8
A good hotel - I will stay there again next trip to MElbourne
Pros:

Quite and good location for my business needs

2026-04-23 • via Nuitee
K
Kristy • solo_traveller • au
7
Close to Knox Private Hospital
Pros:

Close to Knox Private Hospital, spacious and quiet

Cons:

Dated and needs refurbishment

2026-04-22 • via Nuitee
A
Annabel • family_with_children • au
4
Didn’t meet expectations.
Pros:

It was warm, comfortable and the bathroom was nice.

Cons:

It did not meet expectations from the website. It was run down. Stated it had cable tv, but it didn’t. The kitchen only had 3 forks, an oven but no oven trays, the website states room service available if you use the phone in the apartment. There was no phone. Bed sheets, towels and bathroom were clean. However there were food crumbs in the lounge room, the oven was dirty and some light globes missing.

2026-04-20 • via Nuitee
F
Frank • solo_traveller • au
7
2026-04-20 • via Nuitee
J
JUDITH • solo_traveller • au
7
Cheap accommodation option
Pros:

Good value if you are needing a cheaper accommodation option. Clean with good shower and comfortable bed.

2026-04-19 • via Nuitee
E
Elizabeth • extended_group • au
5
For price it was ok, otherwise a little smelly, not overly clean. Shower pressure temperature was hard to regulate.
Pros:

It served it purpose for our requirements. Bed was ok. Otherwise not much else.

Cons:

The property is very aged, requires a lot of renovations. Shower pressure temperature was hard to regulate. There was a piece of Pizza crust left on the shower rail. Photos do not show the actual age and state of the property.

2026-04-15 • via Nuitee
B
Ben • couple • au
4
Cheap and nasty, wouldn’t recommend if you have kids
Pros:

Location was great, bed was comfortable

Cons:

Mouldy curtains, mouldy windows, used mouldy sponge, mouldy dishwasher, hair all through the room, dirty cups in the kitchen, washing machine was dirty, dryer was duct taped together, carpet was rippled, bedside lamp cords are taped, window in bedroom doesn’t stay shut

2026-04-12 • via Nuitee
G
Galea • solo_traveller • au
3
Very basic for a shower and sleep only
Pros:

The bed was comfortable,

Cons:

The cutlery was all dirty , the front door didnt latch shut , the lounge had stains all over it , the kitchen tap fell apart when using , the bathroom tap missing handle to turn on , the apartment was just dirty with stains everywhere

2026-04-09 • via Nuitee
M
MUKERA • extended_group • au
9
Pros:

All good - neat and clean

2026-04-08 • via Nuitee
J
Julie • solo_traveller • au
4
2026-04-06 • via Nuitee
M
Mayank • family_with_children • au
10
2026-04-02 • via Nuitee
G
Gillian • couple • au
8
Spacious room, good restaurant at hand, nice and quiet , handy to buses
Pros:

Quieter than I expected

Cons:

, Just a bit tatty

2026-03-27 • via Nuitee
A
Arnis • solo_traveller • au
8
Good
Pros:

No brekky

2026-03-27 • via Nuitee
H
Helen • couple • au
7
Good location for attending nearby medical facilities
Pros:

Check-in was easy and our accommodation was ready on arrival. Staff were courteous and helpful. The bed was clean and comfortable, kitchenette was adequate. Washing machine in unit was great although we did not use it.

Cons:

We have stayed here a few times before but the whole complex is looking rather tired now. The passageways and outdoor spaces/verandas could do with a good sweep/clean. The shower in our bathroom was full of mould.

2026-03-26 • via Nuitee
M
Miranda • couple • au
10
2026-03-26 • via Nuitee