Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Dirty linens
Need for renovation

Categories

Cleanliness
6.3
Several comments mentioned dirty sheets, worn-out rooms, and a need for renovation.
Service
8.3
Positive mentions of friendly staff and good customer service.
Location
7.3
The hotel is noted for its strategic location, close to amenities.
Room Quality
6.3
Rooms were described as old and in need of renovation in multiple reviews.
Amenities
7.3
Amenities were mentioned positively but noted for needing improvement.
Value for Money
7.8
Several reviews indicated the hotel provides good value for money.
Food and Beverage
7.8
Great breakfast was highlighted, but there were some negative comments on food quality.
Overall Experience
7.3
Overall experience was generally positive, with a few issues requiring attention.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:50

Property Description

Luxurious Accommodation
La Maison Royale offers elegantly furnished rooms with top-notch amenities such as air conditioning, satellite TV, and a mini bar, ensuring a comfortable stay for all guests.

Exquisite Dining Options
Indulge in a culinary journey at the hotel's restaurant serving French, Mediterranean, and African cuisine, or enjoy a relaxing drink at one of the two bars on site.

Relaxation and Wellness
Unwind at the spa and wellness center with a rejuvenating massage or beauty treatment, followed by a health cocktail on the terrace overlooking the city, providing the ultimate relaxation experience.

Experience luxury and comfort at La Maison Royale - Book your stay now for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: NBO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People no matter the age stay for US$50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 1306 reviews
Cleanliness: 6.3
Service: 8.3
Location: 7.3
Room Quality: 6.3
Amenities: 7.3
Value for Money: 7.8
Food and Beverage: 7.8
Overall Experience: 7.3
B
Benjamin couple dk
7
2026-04-02 via Nuitee
D
Daria couple ru
8
Не верьте отзывам, отель нормальный. Своих денег стоит точно.
Pros:

Я искренне не понимаю, почему у отеля такие противоречивые оценки. За 60 долларов с завтраком( цена на букинге) там просто супер.
- Шикарный завтрак( а я часто придираюсь к еде)- яйца всех видов- вкусные, выпечка, овощи, фрукты, йогурты, мюсли, орехи!, бекон, сосиски и что то местное.
- удобная кровать. Очень удобная. Отличное постельное. Белоснежные полотенца( и их реально много- для рук, ног, лица, большие), халат, тапочки.
- горячая вода, отличный напор, надо подождать немного, но она есть.
- не выгоняют из номера в 10.01 и не терроризируют звонками, как это делает большинство отелей. Мы спокойно собрались и ушли из номера в 11.30. Никаких проблем с этим не было.
- в целом красиво, фигурки, декор, отель заботится о своем внешней виде.

Cons:

Я забронировала улучшенный номер через букинг, но почему то мне дали обычный в 9 вечера, сказав что улучшенные все заняты сейчас. Обычный номер( самый дешевый видимо) располагается рядом с комнатой для внешнего блока кондиционера. Заснуть там просто нереально, он шумит как двигатель самолета.

В два часа ночи, отчаявшись уснуть, я пошла на ресепшен, и меня переселили в улучшенный номер, который оказался свободным.

Почему не дали сразу нормальный номер, если была такая возможность, мне не понятно.

2026-03-27 via Nuitee
T
Timothy solo_traveller gb
10
2026-03-24 via Nuitee
F
Farid couple pk
5
Location the only thing stand out rest all no
Pros:

location

Cons:

Outdated, very poor food quality, bathroom was a bad experience.

2026-03-22 via Nuitee
J
John solo_traveller gb
8
Enjoyable and comfortable.
Pros:

The hotel was very clean and quiet, which made for a really relaxing stay. The staff were pleasant and welcoming throughout. The bed and pillows were extremely comfortable, so I slept very well and really enjoyed my stay.

Cons:

Safe in the room:
The safe in the room wasn’t bolted down and was simply sitting on a shelf. That defeats the purpose of having a safe, as someone could easily pick it up and walk away with it if they gained access to the room. It would be much more secure if the safes were fixed in place.

2026-03-16 via Nuitee
D
Doumbe couple cm
8
Pros:

Service and staff

Cons:

Nothing

2026-03-16 via Nuitee
T
Thomas Senganimalunje solo_traveller mw
8
2026-03-14 via Nuitee
I
Igor couple fi
10
2026-03-14 via Nuitee
N
Nirlendu couple in
8
2026-03-11 via Nuitee
W
Wolfram solo_traveller de
9
Pros:

Top rof Bar
the staff

2026-03-06 via Nuitee
M
Mandy couple gb
4
For the price paid it was acceptable
Pros:

The beds were comfortable

Cons:

There was a strange smell coming from the air con. The kettle didn’t work. The windows didn’t open

2026-03-03 via Nuitee
K
Kanika solo_traveller us
10
I enjoyed my stay here. The staff was extremely helpful and answered all of my questions. The pineapple juice served dur
Pros:

The room was nice a cool, welcoming staff and 24 hour restaurant!

Cons:

Room just a little outdated but very clean!

2026-03-02 via Nuitee
S
Suraj solo_traveller gb
1
What a joke of a site
Cons:

Everything. They way they acted the quality of rooms and service and mainly the misleading price and booking not doing anything to help matters

2026-03-01 via Nuitee
S
Suraj solo_traveller gb
1
Fake price advertising
Cons:

Everything

2026-03-01 via Nuitee
T
Tatjana extended_group de
4
Cons:

Das Zimmer entsprach absolut nicht der Beschreibung und den Fotos. Es war SEHR in die Jahre gekommen und braucht dringend eine Renovierung. Auf Nachfrage, was mit unserem gebuchten Zimmer sei, sagte man uns, es würde kein Zimmer in dem Hotel geben, was der Beschreibung entspricht.

2026-03-01 via Nuitee
P
Paschal solo_traveller ug
6
2026-02-27 via Nuitee
A
Andrew Kajeguka solo_traveller ke
10
Pros:

The hotel is of high quality, featuring spacious rooms. It is conveniently located in proximity to GTC Mall and other notable attractions.

2026-02-26 via Nuitee
J
James couple ke
8
Cozy
Pros:

Quiet, clean

Cons:

N/A

2026-02-25 via Nuitee
J
JOSEPH couple ke
7
The stay was enjoyable.
Pros:

1. Costumer service.
2. Location of the hotel.
3. The Sauna was awesome.
4. The shower had good pressure and well heated.
5. Cleanliness.

Cons:

1. Shower taking long to heat up.
2. Food was not properly warm.
3. Shower and arabic shower leaking water.
4. Poor ventilation especially after showering.

2026-02-23 via Nuitee
J
Johann couple za
7
Pleasant stay
Pros:

Check-in friendly & efficient; Breakfast good; Location quite central

Cons:

Hotel in need for refurbishing

2026-02-23 via Nuitee