Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Dirty linens
Need for renovation

Categories

Cleanliness
6.3
Several comments mentioned dirty sheets, worn-out rooms, and a need for renovation.
Service
8.3
Positive mentions of friendly staff and good customer service.
Location
7.3
The hotel is noted for its strategic location, close to amenities.
Room Quality
6.3
Rooms were described as old and in need of renovation in multiple reviews.
Amenities
7.3
Amenities were mentioned positively but noted for needing improvement.
Value for Money
7.8
Several reviews indicated the hotel provides good value for money.
Food and Beverage
7.8
Great breakfast was highlighted, but there were some negative comments on food quality.
Overall Experience
7.3
Overall experience was generally positive, with a few issues requiring attention.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:50

Property Description

Luxurious Accommodation
La Maison Royale offers elegantly furnished rooms with top-notch amenities such as air conditioning, satellite TV, and a mini bar, ensuring a comfortable stay for all guests.

Exquisite Dining Options
Indulge in a culinary journey at the hotel's restaurant serving French, Mediterranean, and African cuisine, or enjoy a relaxing drink at one of the two bars on site.

Relaxation and Wellness
Unwind at the spa and wellness center with a rejuvenating massage or beauty treatment, followed by a health cocktail on the terrace overlooking the city, providing the ultimate relaxation experience.

Experience luxury and comfort at La Maison Royale - Book your stay now for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NBO

Location

Guest Reviews

7.3
Based on 1560 reviews
Cleanliness: 6.3
Service: 8.3
Location: 7.3
Room Quality: 6.3
Amenities: 7.3
Value for Money: 7.8
Food and Beverage: 7.8
Overall Experience: 7.3
M
Marek • solo_traveller • cz
5
Poměr cena a výkon super
Pros:

Poměr cena výkon super

Cons:

Lokalita

2026-09-19 • via Nuitee
K
Konstantinos • couple • gr
9
2026-09-19 • via Nuitee
A
Alvise • solo_traveller • be
7
2026-09-18 • via Nuitee
L
Leonid • couple • nl
8
2026-09-18 • via Nuitee
M
Marion • couple • fr
7
2026-09-17 • via Nuitee
M
Meryn • solo_traveller • au
8
It has everything for a comfortable and pleasant stay.
Pros:

The staff were all very polite, friendly and helpful. For a more budget friendly hotel, they had lovely, fluffy towels. And the massage I had was great.

2026-09-17 • via Nuitee
V
Virginia • extended_group • es
9
Todo muy bien
Pros:

La habitación muy bien, el desayuno muy completo y rico, el personal muy servicial.
Ofrecen recogida en el aeropuerto, que viene bien con los vuelos nocturnos porque Uber funciona habitualmente pero alguna vez tardamos un rato en conseguirlo. Y la verdad es que tener el transfer reservado es bastante más seguro, sobre todo a horas intempestivas como se suele llegar.

Cons:

Un detalle que no solo aplica a este hotel, sino que nos ocurrió en todos los alojamientos del viaje: para conseguir agua caliente hay que dejarla correr unos 15 minutos. Como no quería desperdiciar tanta agua me duchaba con agua fría… Pero es un problema que tienen en general con las instalaciones que tarda mucho el agua en llegar a las alcachofas, en el grifo normal sale rápido.

2026-09-16 • via Nuitee
S
Sheila • couple • ug
5
Pros:

Positives:
Location is great! Close to many key places.
Towels were clean , nice and soft.
Bed was fairly comfy.

Staff -Joy ,at the restaurant was very hospitable and warm.

Jack ( night at reception) was very helpful, after we reported the mini fridge in our room was not working to three different people prior (from 3pm ) no one cared to assist until Jack came on duty at 11pm and sorted us out after 30mins, despite the fact that no one even cared to handover our request. He went above and beyond to ensure we were comfortable, normally we wouldn’t bring this up but we had medication that needed to be kept in the fridge and everyone before him wasn’t bothered to assist! The little things!

Cons:

The Breakfast was average.Healthy options were very limited, the meals generally did not cater to people with dietary restrictions even after we mentioned this to the waiter / chef, we still received unhealthy options which fell flat.

Staff need more training!
Bathroom cubicles very small and yet the bathroom contained a lot of waster space. Bathrooms lacked waste bins.

Room window facing another high rise wall made the room feel dark and closed in, (this might have been our particular room and not all rooms)
We booked double occupancy however, room amenities were provided for one until we asked for extra - we shouldn’t have to request once this info has been provided prior.

The ongoing renovation noise can be inconveniencing, but thank you to the team for informing guests at time of booking so you can opt out if you want to.

Having 3 staff sitting at the small ‘make shift’ reception looking on while check in / check out is going on doesn’t give a welcoming feel and is not very professional.

Thank you for your hospitality

2026-09-16 • via Nuitee
محمد بادباه • solo_traveller • ye
5
Pros:

I liked the attitude of the reception staff and the room.

Cons:

I didn't like the restaurant; it was bad, and there was a lack of experience regarding the equipment, the food, and the staff.

2026-09-11 • via Nuitee
V
Vimal • family_with_children • gb
1
2026-09-11 • via Nuitee
F
Francesco • couple • it
8
Buona posizione, personale disponibile e ottimo rapporto qualità prezzo
Pros:

Posizione e camera

Cons:

Un po’ spoglia la hall, alcune parti forse in ristrutturazione erano poco accoglienti

2026-09-11 • via Nuitee
M
Mutimbwa • solo_traveller • zm
5
La Maison stay
Pros:

Location was excellent. Very close to CBD and surrounding malls. Staff at the hotel were also helpful

Cons:

Bathrooms were greasy. More cleaning needed.

2026-09-11 • via Nuitee
T
Tanoushree Bye • couple • qa
7
2026-09-10 • via Nuitee
L
lucia • solo_traveller • es
10
2026-09-09 • via Nuitee
L
Leonardo • solo_traveller • nl
4
2026-09-09 • via Nuitee
A
Alberto Matias • solo_traveller • ar
10
Pros:

El tamaño de la habitación y el staff

Cons:

Estaban en obras, un poco ruidoso

2026-09-08 • via Nuitee
O
OSCAR • extended_group • es
7
Pros:

hubicación muy buena, zona tranquila

Cons:

se puede mejorar la limpieza y la ducha, el agua caliente tardaba en salir

2026-09-08 • via Nuitee
J
Jackline • solo_traveller • ke
8
2026-09-07 • via Nuitee
D
Daniel • extended_group • pt
7
Estadia tranquila e afastada do caos de Nairóbi
Pros:

Espaço bastante seguro com segurança 24h, numa das melhores zonas de Nairóbi. O hotel correspondeu às expectativas e permitiu descansar fora do centro agitado. Agradeço a confecção do pequeno-almoço antes do horário estipulado, possibilitando o take away num dos dias de safari, quando saímos às 4.30h da manhã.

Cons:

Há a apontar um caso grave relativamente ao serviço de transfer. Chegámos às 3 horas da madrugada, e à chegada ao aeroporto não encontrámos o motorista que havíamos reservado. Optámos por um outro táxi e, quando chegámos ao hotel, informaram-nos que o motorista estava nas chegadas — mentira. Esperámos e procurámos por todo o lado, mas provavelmente o motorista terá adormecido no carro. Apesar disso, duvidou da nossa palavra e tentou forçar-nos a pagar o serviço não utilizado, por sua culpa. Considero um caso negativo que deverá ser revisto pelo hotel. Adicionalmente, o ginásio é muito fraco, praticamente sem máquinas nem pesos, e tem um horário de fecho bastante cedo, às 18 horas.

2026-09-05 • via Nuitee
D
Daniel • extended_group • pt
7
Estadia tranquila e afastada do caos de Nairóbi
Pros:

Espaço bastante seguro com segurança 24h, numa das melhores zonas de Nairóbi. O hotel correspondeu às expectativas e permitiu descansar fora do centro agitado. Agradeço a confecção do pequeno-almoço antes do horário estipulado, possibilitando o take away num dos dias de safari, quando saímos às 4.30h da manhã.

Cons:

Há a apontar um caso grave relativamente ao serviço de transfer. Chegámos às 3 horas da madrugada, e à chegada ao aeroporto não encontrámos o motorista que havíamos reservado. Optámos por um outro táxi e, quando chegámos ao hotel, informaram-nos que o motorista estava nas chegadas — mentira. Esperámos e procurámos por todo o lado, mas provavelmente o motorista terá adormecido no carro. Apesar disso, duvidou da nossa palavra e tentou forçar-nos a pagar o serviço não utilizado, por sua culpa. Considero um caso negativo que deverá ser revisto pelo hotel. Adicionalmente, o ginásio é muito fraco, praticamente sem máquinas nem pesos, e tem um horário de fecho bastante cedo, às 18 horas.

2026-09-05 • via Nuitee