Skyline Hanoi Hotel

Hotels
Independent
9.2 (100 reviews)
16 Trung Yen Lane, Dinh Liet Str., Old Quarter, Hanoi, 10000 , Hanoi , VN

Facilities

Free breakfast
Health or beauty spa nearby
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Elevator
Free breakfast
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Hot bath
Cons:
Limited parking
Expensive breakfast
No spa services
Noisy surroundings
Room without a window
Outdated bathrooms

Categories

Cleanliness
7
Guests had mixed reviews about cleanliness, with some mentioning cleanliness as a positive aspect and others pointing out issues like dirty floors and older towels.
Service
8.1
Service was generally praised as friendly and supportive, although a few guests had complaints about not getting the room they booked and needing to involve third-party services to resolve issues.
Location
8.4
The hotel is praised for its convenient location in the heart of the old town, making it easy for guests to explore the area.
Room Quality
6.3
Room quality received mixed reviews, with mentions of comfortable beds and hot bath, but also complaints about rooms lacking windows, outdated bathrooms, and dirty floors.
Amenities
6.8
Guests had varied opinions on amenities, with some appreciating the breakfast options and hot water availability, while others mentioned issues like limited breakfast choices at a separate location and lack of certain services like spa facilities.
Value for Money
6.2
Guests were split on the value for money, with some feeling the price was justified for the services offered, while others mentioned concerns about cleanliness, room quality, and misleading information.
Food and Beverage
7.4
Food and beverage services generally received positive feedback, with mentions of delicious breakfast options and street coffee nearby, although some guests wanted more variety or clearer information about meal locations.
Overall Experience
7.4
Most guests had a positive overall experience, highlighting aspects like the helpful staff, great location, and secure feeling while exploring the city.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-23 18:41

Property Description

Skyline Hanoi Hotel offers a perfect blend of comfort and convenience in the heart of Hanoi’s bustling Old Quarter.

Unmatched Location
Nestled just a stone's throw away from iconic attractions like Hoan Kiem Lake and Thang Long Water Puppet Theatre, you'll find yourself steps away from the vibrant culture and history of the city.

Comfort & Convenience
Our 15 air-conditioned rooms feature luxurious amenities such as minibars, LCD televisions, and deep soaking bathtubs, ensuring a relaxing retreat after a day of exploration.

Delicious Dining Options
Indulge in our complimentary buffet breakfast served daily, or take advantage of the 24-hour room service to savor exquisite meals in the comfort of your room.

Discover the charm of Hanoi with us at Skyline Hanoi Hotel—book your stay today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Cashless transactions are available

  • Covid

    Property does not offer onsite COVID-19 testing

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.2
Based on 100 reviews
Cleanliness: 7
Service: 8.1
Location: 8.4
Room Quality: 6.3
Amenities: 6.8
Value for Money: 6.2
Food and Beverage: 7.4
Overall Experience: 7.4
K
KAZUMI family
10
Pros:

スタッフの女性の方親切で、夜遅くのチェックインにもかかわらず快く対応していただきました。
また翌日の朝食の場所へも付いてきて案内してくださりありがとうございました。
通りから少し入ったところに位置しているため、夜も静かに過ごせました

2023-07-04 via Nuitee
A
A
8
Overall ok stay good location
Pros:

Overall ok stay wasnt happy about walking to another to backpacks hotel in the cold weather in the morning for breakfast. Breakfast finishes early as 9am. Staff ok wasnt very accommodating.

2023-06-24 via Nuitee
J
Jaesub
10
Pros:

가성비최고의호텔
모든위치에서 가까움

2023-03-18 via Nuitee
S
SUKHBIR
6
Pros:

This property is in ally with small rooms, free breakfast need to walk for 3 minutes in another Hostel, review seems like fake as property is not more than 6, rooms without window and good for budget travelers, I booked by mistake as in Google maps it gives u address at sky lounge property

2023-03-14 via Nuitee
S
Sean
10
Pros:

I had a great stay at Skyline Hotel. Super friendly staff and great vibes overall. Location of hotel is great and is near many yummy food options. The rooms are great as well. I would highly recommend this hotel and will stay here again when I come back to Hanoi!

2023-02-14 via Nuitee
B
Brenda K
10
Great location and awesome staff
Pros:

The hotel is in a great location in the old quarter. It’s close to everything and just off busy roads so it’s quiet. The help from Phillip was amazing. He contacted us before we got here and set up tours to Ninh Binh and a 3 day tour to Ha Long Bay. They were both great and we liked knowing in advance that we could see what we wanted on the dates we wanted.

2023-02-11 via Nuitee
H
Hyeon Kyu
10
Pros:

카운터에 앉아계시는 분이 매우 친절합니다.
맥주 거리 바로 앞이라 여행 하기 좋고
조식도 괜찮습니다.
조식은 다른 호텔의 식당을 이용 하는데 나쁘지 않아요.

2023-01-09 via Nuitee
C
Claus
8
Pros:

Super beliggenhed. Hjælpsom vært

2022-12-28 via Nuitee
K
KOICHI
8
Pros:

他の方も書いてますが、フロントの方の感じが良いです。清掃、アメニティ補充も毎日あります。シャワーはお湯が途中で水に変わってしまう事がありました。全体としては快適に過ごせました。

2022-12-16 via Nuitee
F
Frederique partner
10
Pros:

The Skyline Central hotel (formerly Bonsella Cozy) is now owned by the Skyline hotel. When I went to check into Skyline, they switched me to Skyline Central which is a nicer hotel. I got the upgrade for my entire stay of 4 nights :)

2022-09-25 via Nuitee
F
Frederique partner
2
Pros:

We didn't stay at the skyline since they claimed to not have our booking. We were moved to another hotel. It was late and we were tired so we were very annoyed.

2022-09-18 via Nuitee
C
Christiane
6
Très bon service
Pros:

Belle chambre mais malheureusement très humide moisissure sur les murs. Mais côté service Plus que parfait 👍
Chauffage ne fonctionnait pas, il nous on changé de chambre,
Premier matin problème avec les déjeuner, froid , arrive pas à l’heure demandé et reçois pas se qu’on commande et doit manger dans notre chambre car il n’y a pas de place
Il nous on amener en taxi tout les matin dans un autre hôtel avec buffets.
A chaque fois il fesait tout pour nous satisfaire.
Bien situé et calme, on gardé nos valises

2020-02-17 via Nuitee
C
Carolle
6
Trop humide...
Pros:

Très humide, champignons sur les murs, quartier avec beaucoup d’odeurs nauséabondes, personnel très serviable, ils font leur possible pour nous rendre service, salle à manger en rénovation donc il a fallu aller déjeuner dans un autre hôtel tous les matins à 8 minutes de marche... hôtel mal situé, trop près du vieux quartier dans une ruelle où les véhicules ne se rendent pas.

2020-02-17 via Nuitee
C
Catherine
10
A Fantastic Hotel!
Pros:

The service here is excellent! They help me schedule my airport transfers and a trip to her long bay. They gave me great recommendations about where to go to eat and shop. The breakfast is delicious. We were very comfortable in our room. This is a great location, we could walk to the lake and to the women’s museum and other interesting sites.

2020-01-30 via Nuitee
C
chika friends
10
Pros:

nice hotel and location is so good. it's easy to walk around and enjou.

2019-12-27 via Nuitee
J
Jeongsu
10
Pros:

낡았지만 깨끗하고 친절하고 좋습니다

2019-12-27 via Nuitee
B
Benoy
8
Pros:

Breakfast was at another hotel which was a short walk away. Otherwise would have given them a 5. One of us was not well and they brought us some breakfast to our room.

2019-11-19 via Nuitee
V
Verified traveler self
8
Pros:

窓がないお部屋で少し残念でしたが、スタッフの方の対応等は良かったです。朝食も美味しく頂きました。

2019-11-19 via Nuitee
V
Verified traveler
8
Good value for money
Pros:

Comfortable rooms, great location, attentive and helpful staff, and free breakfast make the Skyline Hotel a good choice when staying in Hanoi. Overall I'd say it's the staff that make the hotel experience most memorable. They go out of their way to ensure your stay is comfortable and they always attended to our queries quickly and graciously.

2019-10-06 via Nuitee
Y
YOUNGJU
10
친절하고 배려 넘치는 곳
Pros:

밤늦게 체크인 했는데, 친절히 맞이해 주시고

체크아웃할때까지 배려해 주셔서 정말 편히 쉬었어요

밤에도 조용하고 아주 좋았습니다.

2019-09-28 via Nuitee