Element Fargo

First time staying here. Positives; Nice roomy room. Liked the kitchenette. Large shower. Pool, hot tub, sauna, workout room nice. Large lobby seating area. Great breakfast with many options and made to order options.
Negatives: I ended up visiting the front desk 4 times and had to wait several minutes.including checkout, person was on the phone confirming a reservation, no other staff around. Checking in I was immediately helped but had to wait 10 minutes while they checked if room was ready. Checkin is 3pm, this was at 4:30pm. Next stop was to get ice. No ice machine but they provide bags of ice at front desk. We were not told this at checkin. Bedtime we searched for sheets and blankets for sofa bed. Again, they are available at front desk.
Room temperature was hard to regulate. Frost on the inside of windows and a draft coming in. We were unable to stream a movie due to hdmi cable disconnect. Mentioned to front staff these issues and they didn’t appear to care to note and fix.

This is hotel is amazing!!! The staff was friendly and worked very hard to accommodate our family in short notice! They did a block of rooms flawlessly and the hotel is super clean, the extras they provide are priceless from social hour to breakfast!! Absolutely the best!

Great and clean property. Only place I stay in Fargo. Breakfast is great. Rooms are clean and the gym is great for a quick stay. Staff is super accommodating as well.

There are three level 2 Chargepoint EV charging stations serving 6 parking spots. When I arrived after 10pm there were at least four spots still available. The spots are clearly indicated for EVs and the guests seemed to honor this. By the morning, however, most of the EV spots were taken by ICE vehicles, which is understandable as the parking lot was totally full. These are 6 kilowatt chargers, so it's slow but enough to get a good charge overnight. I'm paying $0.20 per kilowatt so it's a very good price for charging on the road.

If the chargers are all ICEd, there is a Tesla supercharger very nearby, as well as other EV fast charging options in Fargo.

Our company puts us up at this hotel. It's cute but cheaply built. The walls are very thin, so you can hear everything. Even though they recently renovated the property, I can't really tell because something is always broken or not working right. It's very hard to get the A/C right. It's either too cold or too hot. The last room I had, the white shade chain, was so stiff and hard that I had to climb on the table and wear gloves to get it to roll down. The phone in my room didn't work.

Upon check-in the receptionist gave me key and I noticed it was on the first floor and asked about an upper floor and that it was also stated on my profile...after some struggle she was able to find one on the 3rd.....she said that it would have helped had I called or messaged earlier in the day to request. What's the point of having a room preference on Marriott site if hotel is going to ignore (also my Titanium status didn't seem to help either). The negative review was mainly based on hotel room itself as I am a light sleeper. When this property was built they decided to go cheap and not do concrete sub-flooring and you can hear every step from person above my room. The walls were fairly thin as can hear conversations next door. Doors of rooms are very heavy and you will hear those around you if they let their door slam behind them. Also, plan your showers accordingly, as the water is sooo soft no matter how much scrubbing you do you WILL NOT get the soap off of you (soft water may be ok for some). If I was ever 'forced' to stay here again I would book a suite and only if I could get 4th floor.

Would def stay here again

They “ran out of breakfast” 40 minutes before breakfast was to end. I think the two young gals were more interested in texting on their phone than they were stocking the breakfast area. For the cost per night, breakfast should NEVER “run out”. Very disappointing.

Awesome hotel

Fantastic stay in a clean, comfortable, spacious hotel! Excellent amenities - probably the best pool/hot tub in Fargo! Fantastic breakfast and excellent workout room as well in addition to kitchenettes in each room and a clean, cozy lobby and patio area to visit with friends & family. We will stay here every time we pass through!

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Another great stay in Fargo. This is a terrific choice in Fargo. It never disappoints. Clean, upscale designed, eco-friendly hotel in a convenient location. Although Jo Jo's, the restaurant next door, is closed, there are other good places to eat just minutes away.
The ChargePoint EVSE units in front are appreciated for EV owners. Although they are rather slow, the rate is very reasonable.
Breakfast offered food made to order and a good selection of continental breakfast items. Complimentary beer and wine most nights.
The staff is friendly and accommodating. They always seem happy to serve.
Rooms are efficient. Bathrooms are clean with large showers stocked with shampoo and shower gel dispensers. A large TV, comfortable bed/linens and nicely equipped kitchen make the rooms among the best in Fargo. Temperature was easy to adjust.
My room near the end of the hallway on the fourth floor was quiet even though the hotel was full.
Nicely sized elevators operated well. The hotel offers bikes for customer use. Small but well stocked food shop.
Exercise room is well equipped and the pool area was clean.
I highly recommend staying here, but be sure to reserve in advance. This may be the most popular hotel in West Fargo, especially during wedding and sport tournament seasons.
It is worth more than the price charged. Excellent value. If it is full, Home2 is an alternative.

Breakfast was great! Pool and hot tub were perfect. Beds cozy and warm.
Only thing I'd fix is the shower curtain kept blowing into the shower while showering and it would leave little room to shower and stick to you while you showered. Possibly a curved out curtain rod would help instead of straight across one. I am a petite person so my size wasn't the issue 😉
Otherwise would absolutely stay there again!

Love the quiet central air and a fan in the bathroom. 4 big pillows instead of 8 little ones on the bed. Sheets were soft and a rainwater showerhead.

Pretty good hotel. Staff wasn't particularly friendly, but the place was busy. Had some trouble with the wifi - kept getting kicked off. Clean room. Pretty good breakfast. Nice pool/hot tub area. Could use an extra elevator, as the two were always busy and sometimes there was a wait. Some decent restaurants close by.

Very nice property and amenities.

There were terrible noises coming from the hvac in our room, they didn’t care teenagers were running on a cement ledge and jumping off the hot tub into the pool. They also charged (instead of pre surged) an incidental fee on top of the deposit and so I was out the conversion fee for Canadian/USD even tho we didn’t owe them anything. The guy was really quite rude on the phone as well. Would not stay there again, how disappointing

My son stayed at this hotel with a sports team and there was something very unusual. On the elevator there was a small sign - not large enough to see if there is someone standing by the buttons, but the sign said any jumping or horseplay will be charged to the room (I've certainly never seen a sign like this in over 1,000 nights of traveling). There are cameras in the elevator to ensure this happens and fine print at check in. If you are a sports team considering staying here...don't. I would also recommend avoiding this hotel if you have kids who may just act like kids on an elevator - the sensitivity of this elevator is high and the tactics to recover extensive charges are aggressive. The policy and process for aggressively charging for elevator damage is extensive. $2,500 minimum even if it is simply for a minor motion sensor reset during normal business hours and this is spelled out in the details of the hotel agreement. This scam is great for driving revenue for the hotel and elevator company, but unfortunately not great for sticking it to the kids, their parents, and the teams. To add insult to injury this happened on my son's 16th birthday so this shady business practice will forever tarnish what should be a great memory and day of celebration. Do yourself a favor and stay elsewhere.

Really liked the layout of room. TV wasn’t working and had to call front desk for assistance. Staff that attended was very nice however, it required a couple calls and long wait for front desk to pick up. Breakfast was nice, however they did run out of many items due to the number of guests- hotel should have been mindful of same knowing how full they were. We booked the hotel for the courtyard/fire table and whirlpool, however, there was a large young sports team and parents that, understandably, took up all the space. I would be calling hotel directly to inquire about group bookings in future as we were hoping for relaxing weekend getaway.

Could hear people upstairs like they were in our suite! The temperature wouldn’t regulate, it was crazy hot. Called 5 times, on hold for 20 min. It was as if no one was home!
6.5 hotel, no way on earth is this a 9.6!!
Parking a pain…