Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Easy check-in
Cons:
Poor cleanliness
High price for value

Categories

Cleanliness
6.68
Several reviews mentioned issues with cleanliness, including mold and general neglect.
Service
8.15
Most guests found the check-in process smooth; however, the lack of staff at times was noted.
Location
8.69
The location was frequently praised, being conveniently close to public transport.
Room Quality
6.64
Disappointments with room conditions were cited, like broken shades and unpleasant odors.
Amenities
7.67
While the pool and sauna were appreciated, there were issues like non-functional equipment.
Value for Money
6.13
General sentiment indicates that many guests felt the pricing was excessive considering the overall experience.
Food and Beverage
5.68
Several reviews indicated a lack of breakfast options and quality disappointments.
Overall Experience
7.15
Overall sentiment varied; some appreciated certain aspects, while many found it lacking.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 20:06

Property Description

Luxurious Accommodation
Experience comfort and convenience at Arthotel ANA Gold, located just 2 km from Augsburg's historic city centre. The well-equipped rooms, easily accessible by lift, offer a private bathroom, a flat-screen TV, and free Wi-Fi.

Relaxing Spa Area
Indulge in relaxation at the inviting spa area after a day of exploring the city. Unwind and rejuvenate to make the most of your stay at Arthotel ANA Gold.

Convenient Amenities
Enjoy a hearty breakfast buffet to start your day right, served on the delightful terrace in the summer months. With free parking spaces and easy access to the B17 main road and tram stop, your stay will be hassle-free.

Book your stay at Arthotel ANA Gold now for a memorable experience!

Important information:

Please inform the hotel of your expected arrival time in advance. From Mondays to Thursdays, reception is open between 12:00 and 20:30. On Saturdays, Sundays and public holidays, reception is open between 09:00 and 17:30. (If the reception is not occupied by 8:30 p.m., the reception will be occupied from 6:30 a.m. the following day).

Please note that the bathrooms at the property does not have wheelchair access. The dining area is also difficult to access by wheelchair.

When booking more than 6 rooms, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MUC

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.1
Based on 343 reviews
Cleanliness: 6.68
Service: 8.15
Location: 8.69
Room Quality: 6.64
Amenities: 7.67
Value for Money: 6.13
Food and Beverage: 5.68
Overall Experience: 7.15
C
Christa • solo_traveller • de
6
Naja
Pros:

Nah an Zielort

Cons:

Etwas herunter gekommen

2026-03-21 • via Nuitee
S
Serhii • family_with_children • ua
8
2026-03-19 • via Nuitee
E
eveline • solo_traveller • de
6
Pros:

.

Cons:

Sehr einfache, lieblose Zimmer mit schlechter Matraze

2026-03-19 • via Nuitee
D
Dzianis • solo_traveller • it
6
2026-03-17 • via Nuitee
H
Helmuth • solo_traveller • at
2
Ich werde dieses Hotel nicht mehr buchen.
Cons:

Bei der Reservierung und beim Schlüsselcode gab es nur Probleme. Aufgrund meiner kurzfristig Buchung (2 Tage vor der Anreise) informierte mich Booking.com am Abend vor meiner Anreise per Mail, dass es vom Hotel keine Rückmeldung zur Reservierung gibt. Ich habe dann bei einer Hotel-Hotline angerufen. Dort konnte man mir die Reservierung (trotz Bezahlung) nicht bestätigen. Erst am Tag meiner Anreise wurde mir bei der Hotelrezeption telefonisch die Reservierung bestätigt. Da ich auch den Schlüsselcode benötigte (weil Ankuft späteren Nachmittag und Rezeption nur bis 15:00 Uhr besetzt), wurde ich gebeten nochmals um 14:00 Uhr anzurufen. Den Schlüsselcode schon jetzt an mich per SMS oder E-Mail zu übermitteln, war laut Hotel leider nicht mögioch. Ich habe daher um 14:00 Uhr nochmals angerufen und bekam endlich den Schlüsselcode, der leider (wie sich am Abend vor dem Hotel herausstellte) unnvollständig war. Ich musste am Abend nochmals bei einer Servicenummer anrufen und bekam endlich die richtigen, vollständigen Daten genannt. Als ich bereits im Hotelzimmer war erhielt ich erstmal gegen 21:00 Uhr die Reservierungsbestätigung und die Codes für den Hoteleingang und für das Zimmer.

2026-03-17 • via Nuitee
S
Simon • family_with_children • de
8
2026-03-13 • via Nuitee
S
Santa • family_with_children • de
3
2026-03-13 • via Nuitee
A
Armend • couple • de
7
2026-03-12 • via Nuitee
P
Patrick • solo_traveller • de
4
Cons:

Heruntergekommen, schmutzig, kein Personal anzutreffen
Hat nicht viel mit den Bildern aus der Beschreibung zu tun

2026-03-07 • via Nuitee
S
Simon • family_with_children • de
8
Pros:

Considering the low price, it is a good place to stay.
Lounge with free coffee/tea, water is very good!

But don't expect too much from swimming pool/gym/sauna/service.

Cons:

Sauna just had 50degree, swimming pool no water, gym almost no equipments

2026-02-27 • via Nuitee
D
Daniel • solo_traveller • de
8
Entspannter, ruhiger Aufenthalt.
Pros:

Ruhig, man hatte das Gefühl das Hotel für sich alleine zu haben

Cons:

Die Betten, man ist förmlich eingesunken.

2026-02-23 • via Nuitee
M
Mervan • couple • nl
1
Afschuwelijk
Pros:

Niks

Cons:

Ik had dit hotel geboekt maar kreeg uit het niets Ibis hotel toegewezen omdat Arthotel gesloten zou zijn. Flauwekul!

2026-01-28 • via Nuitee
R
Ramiro • couple • ec
10
Pros:

Great

2026-01-24 • via Nuitee
S
Sabrina • extended_group • at
4
2026-01-20 • via Nuitee
D
Dr. Dorothea • solo_traveller • de
5
Pros:

Das Bett war bequem und die Lage ruhig

Cons:

die Einrichtung war nicht wie auf den Fotos, ich hatte mich auf ein besonderes Ambiente gefreut - dabei standen im Zimmer einzelnen Schränke einfach nur rum. Das Bad war recht alt und hatte Schimmel.

2026-01-19 • via Nuitee
J
Jean-Luc • family_with_children • fr
8
2026-01-19 • via Nuitee
T
Tolga • couple • de
10
2026-01-19 • via Nuitee
P
Petra • extended_group • de
4
2026-01-15 • via Nuitee
S
Selina • family_with_children • de
6
2026-01-14 • via Nuitee
R
Ruslan • couple • pl
1
2026-01-12 • via Nuitee