Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Easy check-in
Cons:
Poor cleanliness
High price for value

Categories

Cleanliness
6.68
Several reviews mentioned issues with cleanliness, including mold and general neglect.
Service
8.15
Most guests found the check-in process smooth; however, the lack of staff at times was noted.
Location
8.69
The location was frequently praised, being conveniently close to public transport.
Room Quality
6.64
Disappointments with room conditions were cited, like broken shades and unpleasant odors.
Amenities
7.67
While the pool and sauna were appreciated, there were issues like non-functional equipment.
Value for Money
6.13
General sentiment indicates that many guests felt the pricing was excessive considering the overall experience.
Food and Beverage
5.68
Several reviews indicated a lack of breakfast options and quality disappointments.
Overall Experience
7.15
Overall sentiment varied; some appreciated certain aspects, while many found it lacking.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 20:06

Property Description

Luxurious Accommodation
Experience comfort and convenience at Arthotel ANA Gold, located just 2 km from Augsburg's historic city centre. The well-equipped rooms, easily accessible by lift, offer a private bathroom, a flat-screen TV, and free Wi-Fi.

Relaxing Spa Area
Indulge in relaxation at the inviting spa area after a day of exploring the city. Unwind and rejuvenate to make the most of your stay at Arthotel ANA Gold.

Convenient Amenities
Enjoy a hearty breakfast buffet to start your day right, served on the delightful terrace in the summer months. With free parking spaces and easy access to the B17 main road and tram stop, your stay will be hassle-free.

Book your stay at Arthotel ANA Gold now for a memorable experience!

Important information:

Please inform the hotel of your expected arrival time in advance. From Mondays to Thursdays, reception is open between 12:00 and 20:30. On Saturdays, Sundays and public holidays, reception is open between 09:00 and 17:30. (If the reception is not occupied by 8:30 p.m., the reception will be occupied from 6:30 a.m. the following day).

Please note that the bathrooms at the property does not have wheelchair access. The dining area is also difficult to access by wheelchair.

When booking more than 6 rooms, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MUC

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.1
Based on 332 reviews
Cleanliness: 6.68
Service: 8.15
Location: 8.69
Room Quality: 6.64
Amenities: 7.67
Value for Money: 6.13
Food and Beverage: 5.68
Overall Experience: 7.15
M
Mervan • couple • nl
1
Afschuwelijk
Pros:

Niks

Cons:

Ik had dit hotel geboekt maar kreeg uit het niets Ibis hotel toegewezen omdat Arthotel gesloten zou zijn. Flauwekul!

2026-01-28 • via Nuitee
R
Ramiro • couple • ec
10
Pros:

Great

2026-01-24 • via Nuitee
S
Sabrina • extended_group • at
4
2026-01-20 • via Nuitee
J
Jean-Luc • family_with_children • fr
8
2026-01-19 • via Nuitee
T
Tolga • couple • de
10
2026-01-19 • via Nuitee
D
Dr. Dorothea • solo_traveller • de
5
Pros:

Das Bett war bequem und die Lage ruhig

Cons:

die Einrichtung war nicht wie auf den Fotos, ich hatte mich auf ein besonderes Ambiente gefreut - dabei standen im Zimmer einzelnen Schränke einfach nur rum. Das Bad war recht alt und hatte Schimmel.

2026-01-19 • via Nuitee
P
Petra • extended_group • de
4
2026-01-15 • via Nuitee
S
Selina • family_with_children • de
6
2026-01-14 • via Nuitee
R
Ruslan • couple • pl
1
2026-01-12 • via Nuitee
K
Klaus • solo_traveller • de
1
Einmal und nie wieder
Pros:

Gar nicht . Alles abgewohnt

Cons:

Es war kalt und zugig. Schwimmbad und Frühstück nicht vorhanden. Kein Personal vorhanden.

2026-01-11 • via Nuitee
G
Gomboc • couple • at
2
Die Unterkunft war kalt, der Zustand des Zimmers und Bades war schlecht, es gab mehrere Mängel.
Pros:

Gratis Café und Tee. Die Lage lässt keine Wünsche offen. Das Bett lädt zum Träumen ein. Sonst nichts

Cons:

Es war sehr kalt im Flur und am Anfang auch im Zimmer. Das Zimmer war insgesamt schlecht; ein altes Balkonfenster ohne Jalousien lässt zu viel Kälte herein. Das Bad ist sehr klein und hat Wasserflecken an der Wand. Die Sauna war kalt, der Pool hat kein Wasser, und der Fitnessraum war leer. Könnten Sie bitte prüfen, ob eine Behebung und Temperatureinstellung sowie eine Grundreinigung und Instandsetzung möglich sind? Danke.

2026-01-07 • via Nuitee
A
Andrea • family_with_children • de
5
Nicht mehr so golden...
Pros:

Gut: Sauna,
Durchgehendes kostenloses Kaffeeangebot

Cons:

Kein Frühstücksangebot, Zimmer ok, Bad allerdings nicht gepflegt,Schwimmbad leider geschlossen schönes Hotel, was allerdings bessere Tage gesehen hat.

2026-01-06 • via Nuitee
M
Michael • family_with_children • de
4
Hat schon mal bessere Zeiten gesehen, vergeudetes Potenzial
Pros:

Gute Lage, Parkplätze kein Problem, relativ ruhig

Cons:

Haben in vier Tagen keinen Mitarbeiter gesehen, keine Zimmerreinigung, Wasser der Dusche nicht warm, insgesamt etwas trostlos, Preis-Leistung nicht angemessen, Fitnessraum ganz anders als auf den Bildern

2026-01-06 • via Nuitee
B
Bürstlein • family_with_children • de
6
2026-01-04 • via Nuitee
E
Engelbert Cornelis • solo_traveller • nl
7
2025-12-31 • via Nuitee
A
Alin • couple • ro
9
2025-12-15 • via Nuitee
S
Strupp • family_with_children • de
8
Pros:

Für eine Nacht war es voll ok. Man konnte kein Fenster öffnen aber das war egal.

2025-12-15 • via Nuitee
S
Sonja • family_with_children • de
5
2025-12-13 • via Nuitee
S
Sandra • extended_group • de
3
2025-12-12 • via Nuitee
S
sergey • family_with_children • it
3
Pros:

Размер комнаты

Cons:

Не прислали код как взятт ключ,хотя мы ппибыли до 20ч было закрыто и мы чтояли полчаса на улице

2025-12-09 • via Nuitee