Citybox Bergen City

Hotels
8.2 (9617 reviews)
Nygårdsgaten 31 , Bergen , no
+4755312500

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Business center
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Affordable
Cons:
Limited breakfast options
Small room size

Categories

Cleanliness
8.05
Some guests mentioned cleanliness positively, while others did not.
Service
8.55
Mixed reviews but overall positive sentiment about helpful staff and automated processes.
Location
8.55
Consistently praised for its perfect location near attractions.
Room Quality
8.05
Some comments on size and comfort suggest room quality could be improved.
Amenities
8.05
Basic amenities were available, but guests wanted more options (e.g., kettles).
Value for Money
8.55
Guests felt the stay was budget-friendly and satisfactory for the price.
Food and Beverage
7.55
Breakfast options were limited and received mixed reviews.
Overall Experience
8.25
Overall a favorable experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:51

Property Description

Convenient Self-Service Check-In
Citybox in central Bergen offers budget accommodation with self-service check-in, just a short walk from Bergen Station. The brightly decorated rooms feature free WiFi and a cozy seating area in the TV lounge for socializing.

Comfortable Rooms with Amenities
Each room at Citybox is equipped with an armchair, desk, and private bathroom for your convenience. Some rooms even boast a separate seating area for extra comfort during your stay.

Microwave and Vending Machines
Guests can enjoy the convenience of a microwave available for use, perfect for heating up snacks. Additionally, vending machines are on-site for easy access to a variety of snacks and drinks.

Experience the convenience and comfort of Citybox during your visit to Bergen. Book now for a pleasant stay!

Important information:

Please note that Citybox Bergen has a self-service check-in machine in which you need to use your Booking.com confirmation number. A Citybox Host is available to assist you at all hours.

Weekly cleaning is included in the room rate, however further cleaning can be arranged at an additional cost.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BGO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NOK 125 per person per night when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 2 years old and over stay for NOK 200 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 9617 reviews
Cleanliness: 8.05
Service: 8.55
Location: 8.55
Room Quality: 8.05
Amenities: 8.05
Value for Money: 8.55
Food and Beverage: 7.55
Overall Experience: 8.25
E
Emilija • extended_group • mk
9
Ideal for both short and extended stays
Pros:

Clean and peaceful, offering excellent guest amenities in a great location.

Cons:

/

2026-07-12 • via Nuitee
E
Emilija • extended_group • mk
9
A great choice
Pros:

Clean and peaceful, offering excellent guest amenities in a great location

Cons:

/

2026-07-12 • via Nuitee
A
Anne-Marie • couple • nl
8
2026-07-11 • via Nuitee
M
Martina • solo_traveller • it
7
2026-07-11 • via Nuitee
K
Kees • couple • nl
7
Kleine en schone kamer en prima voor 1 nacht
Pros:

Prima voor een nacht omdat je niet meer dan wen kamer nodig hebt

Cons:

Klein en geen mogelijkheid voor koffie of thee

2026-07-11 • via Nuitee
T
Tiina • couple • ee
7
2026-07-11 • via Nuitee
F
Fátima • family_with_children • br
1
Horrível
Cons:

O quarto é muito pequeno, fede a esgoto e o calor é insuportável.

2026-07-11 • via Nuitee
T
Tjernstad • couple • no
5
Pros:

Helt forferdelig.

Cons:

Personalet snakket ikke norsk. Ei tørr loff skive og yoghurt? Alt for lite og få valgmuligheter!

2026-07-11 • via Nuitee
C
claude • couple • fr
8
Efficace et pratique mais manque la relation avec le personnel
Pros:

Bien situé et propre

Cons:

Pas de contact réception. Arrivée une heure avant on doit payer pour déposer les valises.
On est devant une machine…

2026-07-10 • via Nuitee
K
KyleLangdridge • solo_traveller • gb
8
A good base
Pros:

Great location to explore Bergen

Cons:

Self check in was speedy but the lack of staff felt odd

2026-07-10 • via Nuitee
U
uday • family_with_children • us
8
Pros:

Clean

2026-07-10 • via Nuitee
M
Michael • couple • us
10
Great location for train and the center!
Pros:

Perfect location for train - very close to the center - I highly recommend for convenience and comfort. Great value. (Note: No TVs in rooms, but I like this!)

Cons:

I liked everything about our stay

2026-07-09 • via Nuitee
J
Jared • solo_traveller • nz
8
2026-07-09 • via Nuitee
M
Matthew • couple • gb
10
2026-07-09 • via Nuitee
J
Johan • couple • no
6
Pros:

Veldig sentralt. Rimelig. Sengene er OK men ikke supre.

Cons:

Ikke TV på rommet (lenger). Vi har bodd her før og vi mener det var TV da. Men vi klarte oss ved å streame på PC.

2026-07-09 • via Nuitee
Y
Yuki • couple • jp
10
便利な設備がいっぱい！フィヨルド観光の足がかりに、ぜひ！
Pros:

みなさんが書いているように、チェックインのシステムが簡単でわかりやすくてよかったです。朝ごはんなどはついていませんが、共用のキッチンがあり、冷蔵庫も電子レンジもポットやコーヒーメーカーもありますので、近所にたくさんあるスーパーで買い出しをすれば、食事に困ることはありません。ベルゲン駅にも近く、徒歩で5分くらいでした。Wifiの調子も大変良くて、助かりました。また、荷物のストレージシステムがあり、チェックアウト後でも、しばらく荷物を預かってもらえるのがありがたかったです。

Cons:

コインランドリーもあるのですが、洗濯機と乾燥機それぞれ1台ずつしかなくて、常に誰かが利用している状態で使うことができませんでした。もう少し数を増やしていただけると、もっと有り難ったかと思います。

2026-07-09 • via Nuitee
U
Unegg • couple • at
6
Nicht zu empfehlen!
Pros:

Die Zimmer waren o.k.

Cons:

Das Preis Leistungsverhältnis war nicht gut.
Keine Raumpflege über eine ganze Woche Aufenthalt.
Nicht einmal die Abfallkübel wurden entleert.
Das Frühstück im Partnerbetrieb war einfallslos, geschmacklos zu teuer und zu gering.
Die Einrichtung total veraltert, Sitzbänke schwer desolat.
Schmutz wurde über Tage nicht entfernt.

2026-07-09 • via Nuitee
D
Dr. Naveed Ahmad • solo_traveller • pk
6
Pros:

Location and checkin process

Cons:

Kitchen poor hygiene, bed sheets and towels not replaced dustbin not emoty

2026-07-09 • via Nuitee
R
rafael • solo_traveller • es
6
Un hotel sin comunicación entre personas
Pros:

Un hotel donde no hay trato con personas, todo es con máquinas, empezando por el check in, todo electrónico.

Cons:

La habitación muy pequeña

2026-07-09 • via Nuitee
I
Isabel • solo_traveller • es
9
2026-07-09 • via Nuitee