Citybox Bergen City

Hotels
8.2 (8879 reviews)
Nygårdsgaten 31 , Bergen , no

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Affordable
Cons:
Limited breakfast options
Small room size

Categories

Cleanliness
8.05
Some guests mentioned cleanliness positively, while others did not.
Service
8.55
Mixed reviews but overall positive sentiment about helpful staff and automated processes.
Location
8.55
Consistently praised for its perfect location near attractions.
Room Quality
8.05
Some comments on size and comfort suggest room quality could be improved.
Amenities
8.05
Basic amenities were available, but guests wanted more options (e.g., kettles).
Value for Money
8.55
Guests felt the stay was budget-friendly and satisfactory for the price.
Food and Beverage
7.55
Breakfast options were limited and received mixed reviews.
Overall Experience
8.25
Overall a favorable experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:51

Property Description

Convenient Self-Service Check-In
Citybox in central Bergen offers budget accommodation with self-service check-in, just a short walk from Bergen Station. The brightly decorated rooms feature free WiFi and a cozy seating area in the TV lounge for socializing.

Comfortable Rooms with Amenities
Each room at Citybox is equipped with an armchair, desk, and private bathroom for your convenience. Some rooms even boast a separate seating area for extra comfort during your stay.

Microwave and Vending Machines
Guests can enjoy the convenience of a microwave available for use, perfect for heating up snacks. Additionally, vending machines are on-site for easy access to a variety of snacks and drinks.

Experience the convenience and comfort of Citybox during your visit to Bergen. Book now for a pleasant stay!

Important information:

Please note that Citybox Bergen has a self-service check-in machine in which you need to use your Booking.com confirmation number. A Citybox Host is available to assist you at all hours.

Weekly cleaning is included in the room rate, however further cleaning can be arranged at an additional cost.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BGO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NOK 125 per person per night when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 2 years old and over stay for NOK 200 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 8879 reviews
Cleanliness: 8.05
Service: 8.55
Location: 8.55
Room Quality: 8.05
Amenities: 8.05
Value for Money: 8.55
Food and Beverage: 7.55
Overall Experience: 8.25
哲緯 • solo_traveller • tw
10
2026-04-18 • via Nuitee
S
Stueland • solo_traveller • no
10
2026-04-18 • via Nuitee
T
Tatjana • solo_traveller • si
10
2026-04-18 • via Nuitee
I
Ivo & Iva • solo_traveller • cz
10
2026-04-18 • via Nuitee
N
Nadine • solo_traveller • fr
10
Pros:

Facilité check in et out
Très bon emplacement

Cons:

Rien

2026-04-18 • via Nuitee
A
Andrea • couple • es
9
2026-04-18 • via Nuitee
N
Nicola • couple • gb
7
Cheap room, considering the price, perfect!
Pros:

Cheap, central, clean

Cons:

Austere room! Horrible flooring, bad lighting, poor decor. But cheap so, all ok

2026-04-18 • via Nuitee
P
Peter James • couple • gb
10
First choice on any return to Bergen.
Pros:

A clear improvement on its local competitors. Clean, efficient and helpful.

Cons:

Nothing

2026-04-17 • via Nuitee
M
Maike • family_with_children • de
9
Pros:

Nah am Zentrum, sauber und ordentlich, leichtes Check-In, Küche im Foyer, bezahlbarer Kaffee am Automat

Cons:

Heizungssteuerung am Bett leuchtet sehr hell nachts, kein TV, im Bad könnten die Silikonfugen mal erneuert werden, Fön sehr schwach

2026-04-17 • via Nuitee
L
Leon • solo_traveller • no
1
Worst staff in Bergen that goes in your room while out
Pros:

The hotel was really nice

Cons:

I booked for one day when i arrived i left my things in the hotel and went out to go to the store when i came back the staff was in my room without asking and said they smelled narcotics that never ever was in the room and said i needed to leave and i asked for a refund which i never got

2026-04-17 • via Nuitee
C
Chollatarn • couple • th
9
Pros:

ดีหมด ชอมมาก

Cons:

ตึกมีลิฟ แต่ก้งที่ได้ต้อง ลงบรรไดไปอีกหน่อ แบบ 10 ขั้น ไกลจากที่เที่ยว เดินประมาณ 15 นาที นอกนั้นดีมากค่ะ

2026-04-17 • via Nuitee
D
Denise • couple • it
7
2026-04-16 • via Nuitee
R
Rodrigue • solo_traveller • no
6
2026-04-16 • via Nuitee
D
Diana • solo_traveller • fr
9
2026-04-16 • via Nuitee
A
Andreas • solo_traveller • de
7
2026-04-15 • via Nuitee
C
Claudia • solo_traveller • it
9
Ottima struttura vicino al centro di Bergen
Pros:

La struttura è curata, in un'ottima posizione vicinissima al centro di Bergen. Ambienti puliti, staff gentile e disponibile. Si entra con il self check-in, ma c'è sempre qualcuno in ufficio. C'è una cucina comune con caffè, acqua calda, frigorifero e microonde ecc. ed una zona ristorante. Se necessario ce un deposito bagagli accessibile anche dopo il check-out. La camera quadrupla era abbastanza spaziosa, letti comodi, bagno spazioso e pulito, doccia con ottima erogazione del getto d'acqua e, possibilità di bere l'acqua del rubinetto perché potabile. In dotazione asciugamani puliti (1 per ospite) con possibilità di chiederne extra se necessario.
Consigliatissimo!!

Cons:

La moquette (da italiana) la trovo poco igienica, però devo dire che le stanze in generale erano ben pulite.
Inoltre, c'era un getto di aria condizionata che non si poteva spegnere (forse per climatizzazione centralizzata), non abbiamo però provato a chiedere di spegnerlo. L'aria che ne usciva era fredda e la notte ho avuto un po' freddo.

2026-04-15 • via Nuitee
R
Roland • solo_traveller • ch
9
2026-04-15 • via Nuitee
J
Judi • extended_group • gb
9
Pros:

Location. Comfy beds. Good facilities.

Cons:

Please put more hooks in the bathroom!
Can't comment on staff as we didn't meet any.

2026-04-15 • via Nuitee
J
Josef Niklaus • family_with_children • ch
9
2026-04-14 • via Nuitee
V
Violeta • solo_traveller • no
10
2026-04-14 • via Nuitee