Citybox Bergen City

Hotels
8.2 (8879 reviews)
Nygårdsgaten 31 , Bergen , no

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Affordable
Cons:
Limited breakfast options
Small room size

Categories

Cleanliness
8.05
Some guests mentioned cleanliness positively, while others did not.
Service
8.55
Mixed reviews but overall positive sentiment about helpful staff and automated processes.
Location
8.55
Consistently praised for its perfect location near attractions.
Room Quality
8.05
Some comments on size and comfort suggest room quality could be improved.
Amenities
8.05
Basic amenities were available, but guests wanted more options (e.g., kettles).
Value for Money
8.55
Guests felt the stay was budget-friendly and satisfactory for the price.
Food and Beverage
7.55
Breakfast options were limited and received mixed reviews.
Overall Experience
8.25
Overall a favorable experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:51

Property Description

Convenient Self-Service Check-In
Citybox in central Bergen offers budget accommodation with self-service check-in, just a short walk from Bergen Station. The brightly decorated rooms feature free WiFi and a cozy seating area in the TV lounge for socializing.

Comfortable Rooms with Amenities
Each room at Citybox is equipped with an armchair, desk, and private bathroom for your convenience. Some rooms even boast a separate seating area for extra comfort during your stay.

Microwave and Vending Machines
Guests can enjoy the convenience of a microwave available for use, perfect for heating up snacks. Additionally, vending machines are on-site for easy access to a variety of snacks and drinks.

Experience the convenience and comfort of Citybox during your visit to Bergen. Book now for a pleasant stay!

Important information:

Please note that Citybox Bergen has a self-service check-in machine in which you need to use your Booking.com confirmation number. A Citybox Host is available to assist you at all hours.

Weekly cleaning is included in the room rate, however further cleaning can be arranged at an additional cost.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BGO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NOK 125 per person per night when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 2 years old and over stay for NOK 200 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 8879 reviews
Cleanliness: 8.05
Service: 8.55
Location: 8.55
Room Quality: 8.05
Amenities: 8.05
Value for Money: 8.55
Food and Beverage: 7.55
Overall Experience: 8.25
M
Mikaël • couple • fr
8
C’était bien. Chambre propre.
Pros:

La propreté des chambres.

Cons:

La vue, le manque de luminosité. La couette ne sentait pas bon. J’ai du demander de la changer. Et le petit déjeuner manque de choix.

2026-03-07 • via Nuitee
P
Pedro • couple • pt
5
Pros:

The location is alright - 10 or 15 minutes walking distance from the city center and 10 minutes from a shopping mall with supermarkets and the train station.
There's a common area with 3 or 4 tables and chairs so you can buy food at the super market and eat it there.

Cons:

We had to sleep with jackets on during the first night because the heating only increases up to a certain point instead of what we set it to. And if your room card is not in the card slot, there's no electricity so the room cools down and you can't leave a phone charging.

No clothes racks or places to put your clothes on. We had to put all our clothes on a pile.
Toilet paper was inside a plastic cover bolted shut like a public bathroom so we couldn't even put it in a more comfortable and easier to reach place. It was also a bit hard to use it because of this.
When showering, water floods the entire bathroom.

2026-03-07 • via Nuitee
E
East • couple • mu
10
2026-03-07 • via Nuitee
M
Magdalena • extended_group • ar
10
Muy recomendable. Cerca del tren y ferry
Pros:

Buena ubicación, buenas instalaciones para estar abajo. Habitación muy cómoda (doble con baño privado). Fácil proceso de check in y check out. Tiene lugar para dejar las valijas

2026-03-07 • via Nuitee
K
K. Bee • solo_traveller • hk
7
2026-03-07 • via Nuitee
A
Alberto • couple • es
10
Muy buena ubicación con una buena calidad/precio.
Pros:

La verdad es que me gustó todo.

Cons:

No podría decir nada malo. Superó mis espectativas.

2026-03-07 • via Nuitee
H
Hailan • couple • fr
9
2026-03-06 • via Nuitee
修誌 • extended_group • tw
10
2026-03-06 • via Nuitee
A
Aksel • couple • no
10
Pros:

Alt

2026-03-06 • via Nuitee
W
waneesin • extended_group • th
10
Pros:

สะดวกทุกอย่าง

Cons:

-

2026-03-05 • via Nuitee
J
Jakobsen • couple • no
10
Pros:

Alt

2026-03-04 • via Nuitee
M
Marina • couple • hr
8
2026-03-04 • via Nuitee
S
Seyda • couple • tr
8
2026-03-04 • via Nuitee
A
Agustina • couple • ar
9
Ampliamente recomendable
Pros:

La ubicación es muy buena. Los espacios comunes están muy bien equipados, son lindos, limpios, y muy funcionales. El check in y el check out es súper sencillo, y tienen una sala de equipaje en donde podes guardar tus valijas antes del check in e incluso después también.

2026-03-04 • via Nuitee
W
Wolf • solo_traveller • no
7
2026-03-04 • via Nuitee
P
Patrik • extended_group • sk
8
2026-03-04 • via Nuitee
M
Mario • couple • es
9
2026-03-03 • via Nuitee
C
Christine • family_with_children • no
7
2026-03-03 • via Nuitee
J
Jack • couple • gb
10
2026-03-02 • via Nuitee
D
Dirk • solo_traveller • de
8
Pros:

Zum Übernachten ausreichend. Checkin+out per Automaten. Günstige Lage. Leider fehlte es an der Sauberkeit, u. a lange schwarze Haare auf dem Teppichboden.

2026-03-02 • via Nuitee