Posada de San Carlos del Parque

Hotels
7.5 (73 reviews)
5ta Calle Poniente, 11A , Antigua Guatemala , gt

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Some noise
Disorganized hallways

Categories

Cleanliness
6.39
Mentioned disorganization and noise suggest some issues with cleanliness in common areas.
Service
7.86
Staff are described as very friendly.
Location
8.4
Well-located according to the review.
Room Quality
7.85
Described as comfortable and clean.
Amenities
7.38
Standard quality for this hotel tier.
Value for Money
7.34
Standard quality for this hotel tier.
Food and Beverage
7.39
Standard quality for this hotel tier.
Overall Experience
7.36
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:23

Property Description

Garden Oasis in Antigua Guatemala

Escape to the lush gardens and terrace of Posada de San Carlos del Parque for a tranquil stay in Antigua Guatemala. Indulge in the comfort of rooms offering private bathrooms, flat-screen TVs, and picturesque views.

Culinary Delights and Relaxation

Savor local dishes at the on-site restaurant and unwind with a drink at the bar. Enjoy the convenience of room service during your stay at Posada de San Carlos del Parque.

Convenience at Your Fingertips

Benefit from 24-hour front desk service, tour assistance, and shuttle arrangements for exploring the area. Located in a bustling commercial area, the hotel is surrounded by dining, shopping, and cultural attractions just steps away. Book now for an unforgettable experience in Antigua Guatemala.

Important information:

Please note you can make a reservation without a Credit Card as payment method. For more information contact the property. If you pay with credit or debit card a 10% bank will be charged.
If guests want to change their reservation date, it will cost 150 GTQ.

It is necessary to make the payment of the total amount of the reservation so that we can guarantee your reservation in case of not receiving the payment WE WILL NOT TAKE INTO ACCOUNT YOUR RESERVATION.

PAYMENT METHODS:
1. Bank transfer to an account in Guatemala.
2. Bank deposit to account in Guatemala.
3. Payment through PAYPAL
4. Bank Deposit account United States.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GUA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 15 years old stay for GTQ 100 per person per night when using an existing bed.
    People no matter the age stay for GTQ 150 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 73 reviews
Cleanliness: 6.39
Service: 7.86
Location: 8.4
Room Quality: 7.85
Amenities: 7.38
Value for Money: 7.34
Food and Beverage: 7.39
Overall Experience: 7.36
G
Galcerán • family_with_children • cr
1
Nunca mas, bueno solo la ubicación
Pros:

La habitacion llena de mosquitos, el baño super pequeño, por ese precio esperaba algo mejor... solo la ubicacion es buena... todo lo demas es malo... no vuelvo ahi nunca mas

Cons:

La habitacion, les dije que estaba llena de mosquitos y no hicieron nada, tuve que ir a comprar un repelente yo, la habitacion super pequeña, el tv se veia como en los años 70, horrible, solo como com 20 canales de antena, señores estamos con tecnologia de netflix, disney y ellos con señal de antena... por ese precio hubiera encontrado algo mejor.

El personal muy atento solo cuando llegamos, ya luego se les acabó la amabilidad, y me refiero a la dueña...

Muy mal, nunca mas...

2026-05-09 • via Nuitee
G
Gomes • couple • gt
3
Pros:

Esta cerca del parque central

Cons:

Me contactaron diciendo que no podían garantizar mi reserva, si no pagaba por adelantado. En la página de Booking, no había ninguna información sobre pago por adelantado. Pésimo desayuno. Pedí un poco de pan, porque los 2 pedacitos de pan que venían con el desayuno estaban duros y me cobran Q9 por 3 pedacitos de pan que me trajeron.

2026-04-30 • via Nuitee
A
Adam • solo_traveller • ca
5
Pros:

The location.

Cons:

The room size, lack of windows and fresh air, breakfast served was scaled down versus regular breakfast, strange process to wait for "grrr" sound to get hot water, no coffee maker, no fridge, water provided was very small and not exceptionally clean.

2026-04-28 • via Nuitee
G
González de Muñoz • couple • mx
7
Bien, gracias!!
Pros:

La ubicación y la atención.

Cons:

Que no se puede controlar la temperatura del agua y estaba exageradamente caliente.

2026-04-28 • via Nuitee
C
Celia • extended_group • es
10
2026-04-27 • via Nuitee
L
Leslie • solo_traveller • us
6
Nice place, excellent location
Pros:

Charming decor. Friendly staff

Cons:

They check your room when checking out.

2026-04-25 • via Nuitee
D
Deborah • couple • us
8
We enjoyed having the restaurant and bar right on the hotel premises. This was very convenient when arriving to an unfam
Pros:

Staff was excellent. Answered questions and helped with anything that we needed

Cons:

A little noisy at night. We had some trouble prepaying with the options given, but everything worked out in the end.

2026-04-23 • via Nuitee
L
Lopez • solo_traveller • sv
9
2026-04-12 • via Nuitee
P
Patricia • solo_traveller • bo
9
2026-04-10 • via Nuitee
• solo_traveller • gt
8
2026-04-09 • via Nuitee
J
Jennifer • couple • us
6
Good location. Bathrooms and electrical outlets need improvement.
Pros:

Hotel is in a prime location- just a short walk to the Parque Centrale. Beds were comfortable.

Cons:

Electrical outlets only worked on one side of the room. Lucky me, I brought a short extension cord. The bathroom was yucky. I tried to get hot water in the shower and was not successful. We were given a room in the front and we had a lot of street noise. We brought earplugs, so that was OK. Of note is that the noise died down around 11 PM, so overall, the noise was not too bad. I think the noise is to be expected if staying in the heart of the city. However, the electrical outlets and bathroom were not acceptable. Also, we were not given the WiFi password when we checked in and I ended up chasing down another guest to get it since no one was at the front desk around 11 PM.

2026-04-09 • via Nuitee
M
MICHAL • couple • gb
7
Pros:

Nice hotel, with helpful staff. They helped us orginize the transfer to the airport despite the challenges due to Easter holiday. Spacious room, with a rooftop restaurant. Great location, walkable distances.

Cons:

The air circulation wasn't great. It smelled a bit dumpy. The air condition had to be on all the time. Price was high due to Easter holiday.

2026-04-06 • via Nuitee
L
LETICIA • couple • us
2
First thing I saw when I got there, NO REFUNDS, well, I had already paid for my stay so I stayed
Pros:

Bkfst was good, traditional basic meal

Cons:

dark room, smelly, not clean, electric outlets hazard unable to connect chargers

2026-04-06 • via Nuitee
J
Jessica • family_with_children • gt
10
2026-04-01 • via Nuitee
R
Rodas • family_with_children • gt
10
Pros:

La amabilidad del personal

Cons:

Todo me gusto

2026-03-30 • via Nuitee
J
Julian • solo_traveller • cl
8
Pros:

El personal muy amable y estás a dos cuadras de la plaza central!

2026-03-09 • via Nuitee
D
Delmy • extended_group • gt
8
2026-03-06 • via Nuitee
S
Sara • couple • cr
9
Céntrico y seguro
Pros:

La ubicación, es muy céntrica y el personal es muy amable

Cons:

En la noche se escucha el ruido de los otros vecinos, si suben a la terraza por ejemplo

2026-03-03 • via Nuitee
A
Aaron • couple • ca
5
Cons:

Room # 1 and 2 are on the street and very noisy at night and next to the office so noisy during the day. The whole place is run down and tired . The courtyard is just gravel.

2026-03-02 • via Nuitee
L
Lars Gunnar • solo_traveller • se
9
Utmärkt
Pros:

Bra frukost

Cons:

Har inte

2026-03-01 • via Nuitee