Gauthier's Saranac Lake Inn

Hotels
8 (427 reviews)
488 Lake Flower Avenue , Saranac Lake , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Garden
Hiking
See all facilities

Review Highlights

Pros:
Beautiful lakeside location
Spacious rooms
Cons:
Unclean rooms
Poor service
No on-site staff

Categories

Cleanliness
6.64
Many reviews mentioned unclean rooms and poor maintenance.
Service
7.61
Issues with staff availability and responsiveness were reported.
Location
9.65
Multiple positive mentions about the beautiful lakeside location.
Room Quality
7.6
Some rooms were clean but others had issues with outdated furniture.
Amenities
7.63
Lack of breakfast options and issues with temperature control mentioned.
Value for Money
8.59
Good value noted, though some felt it was too high for the quality.
Food and Beverage
7.64
No specific food comments but lack of breakfast noted.
Overall Experience
8.61
Some enjoyed their stay, but several issues impacted the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 11:20

Property Description

Scenic Lakefront Property with Exciting Amenities

Lake Views and Recreational Activities: Enjoy picturesque views of Lake Flower and take advantage of free canoe and boat rentals. Play a game of basketball or tennis, or relax by the outdoor pool.

Comfortable Accommodations: Each guest room includes a refrigerator and cable TV. Upgrade to a room with a balcony overlooking the lake or a fully equipped kitchen for added convenience.

Complimentary Offerings and Nearby Attractions: Benefit from free Wi-Fi, bicycles, and snowshoes. Start your day with a cup of coffee and explore hiking and fishing opportunities. Don't forget to visit the Olympic facilities in Lake Placid and Mt. Pisgah Ski Area nearby.

Experience the perfect blend of relaxation and adventure at Gauthier's Saranac Lake Inn. Book your stay now for an unforgettable getaway.

Important information:

You must show a valid photos ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NYC

Location

Guest Reviews

8
Based on 427 reviews
Cleanliness: 6.64
Service: 7.61
Location: 9.65
Room Quality: 7.6
Amenities: 7.63
Value for Money: 8.59
Food and Beverage: 7.64
Overall Experience: 8.61
R
Richard solo_traveller us
10
Pros:

View and comfort

2026-09-07 via Nuitee
M
Marilyn couple us
7
We look forward to trying upgrades next year
Pros:

Staff was attentive and cheerful. Helped with my bag and getting in to room as steps were difficult for me. Changed smoke detector batteries when it was chirping

Cons:

Entrance steps were difficult for me…..we were creative to get me into room.

2026-09-02 via Nuitee
J
Jennifer couple us
9
2026-09-01 via Nuitee
S
samiyah couple us
1
2026-08-24 via Nuitee
L
LorelLee family_with_children us
7
2026-08-24 via Nuitee
S
Shuyue solo_traveller ca
1
非常失望。希望平台或者相关行业协会可以约束酒店尽快整改,这个空调不仅仅是我和女儿住的房间才有的,大概率其他房间也是不合规安装。
Pros:

我们从加拿大多伦多自驾到美国,这里是我们停留的第一个地点。本次住宿的位置还是不错的,不难找,停车也是方便的。

Cons:

这个酒店最大的问题是安全性严重缺失,酒店的窗户上安装的空调没有做任何的固定,只是用上下推拉的窗户夹住,导致我在开关窗户的时候空调机直接跌落,非常危险,险些被砸伤。酒店居然会有如此不符合安全规范的安装,我对摔下来之后的空调机进行了整个检查,没有找到有任何固定装置的痕迹。而且在事发后酒店无法做出任何响应,事后也没有任何答复和处理,非常令人失望。这样的酒店应该无法通过相关行业或地方管理机构的安全检查,完全不建议放置到三方平台上销售,尤其对于带儿童的家庭,非常不可靠,严重不推荐。

2026-08-23 via Nuitee
P
Pal solo_traveller us
5
A motel.
Pros:

Location

Cons:

The room inside is quite old, it is in poor condition than a 1-2star motel.
Stained towels, bathtub is not in good condition and road side room.
Curatains do not close properly.

2026-08-17 via Nuitee
Q
Qiao family_with_children us
9
2026-08-11 via Nuitee
M
Ming family_with_children ca
8
2026-08-10 via Nuitee
A
Amanda solo_traveller us
10
Pros:

This is the second time I have stayed here. The location in the heart of Saranac Lake is wonderful base for countless outdoor activities we enjoy such as hiking and kayaking. It is walkable to stores and restaurants. The rooms are clean and neat, the Adirondack style signs for the rooms named after the mountains and saranac.lake area attractions are charming. It is nice to be on lake flower with ability to launch kayak from there. The staff ane kind and helpful. But the best part is the beds! The beds and the bedding are so comfortable and wonderful to sink into after a day of hiking. This hotel is a great value !

2026-08-10 via Nuitee
J
Jane extended_group us
8
It was good and central to downtown and other areas.
Pros:

The location was great amd the staff was terrific and helpful. The rate was more than competitiv I did think we were going to have a microwave and fridge which we did not.

Cons:

Our specific room #54 was a little close to the road and we had lots of traffic noise. The bathroom floor corners were pretty dirty and dusty. The shower was great, plenty of hot water but you should know that literally half the water went straight down the drain because the pull up valve didn’t work property. It was wasting ALOT of water. I’d check it out.

2026-08-07 via Nuitee
A
Alda couple us
4
The place needs maintenance and cleaning
Pros:

The view

Cons:

Not clean

2026-08-06 via Nuitee
J
Jillian family_with_children us
5
The bathroom was small but the pool was excellent
Cons:

The parking!it would be great if there were assigned spots or they were labeled with your room number and that was your spot

2026-08-06 via Nuitee
M
McLaren Favro solo_traveller us
1
Horrible stay away
Pros:

Nothing

Cons:

Dirty, smelled, fridge didnt work and was moldy, shower was moldy too. Large white stain on the curtain, and brown stain on the sheet. Bed sank in the center. Only hotel room that didnt have an ac. We left around midnight to sleep in our van. Wifi didnt work and that was the only way to watch tv.

2026-08-03 via Nuitee
M
Mark Wayne extended_group gb
8
Was better priced than other options in the area but room was not cleaned each day which was disappointing
Pros:

Near a lake. Decent size rooms

Cons:

Staff are not always at the front desk. Room was not cleaned and had to ask for toilet paper, coffee and soap each day

2026-08-02 via Nuitee
C
Camper65627933829 Family Verona, New York
2
Huge disappointment
Pros:

This was a major disappointment. At check in another couple was having an issue with the room they were assigned. Rather than acknowledging me and saying I will be with you soon. The desk clerk totally ignored me for over 15 minutes whilst twice leaving the office and going to show this couple the rooms available vs the room they specifically requested. Once we got to the room, we discovered our “lake front patio room “ was actually a room with a view of the lake through a dirty picture window and the “patio” was actually on the bottom side of the building next to the garage door and driveway to the place they stored their lawn equipment. The patio furniture was two plastic Adirondack chairs, one of which was broken! The room itself was not at all appealing. 2 beds, table and 2 chairs, one working lamp, microwave and refrigerator perched on a luggage rack. TV did not work. Keurig did not work. Bath tub moldy, plastic shower curtain moldy, hot water took forever to reach the room. The most antiquated shower spout ever. The ice machine was locked in a room next to the office and appeared to be unplugged. We spent a considerable amount of time going back and forth to the nearby McDonalds for coffee and ice for our drinks. DEFINITELY give this place the lowest rating possible.

2026-07-30 via Tripadvisor
R
Rory solo_traveller us
7
2026-07-20 via Nuitee
J
John couple us
2
We would not stay here again. Very disappointing.
Pros:

The waterfront room was nice. However, the grassy path was literally covered in dog droppings.

There was a CONSTANT drip in the shower-

We came in after dark and there was NO LIGHTING down the steps to our room.

Cons:

No ice available

Had to ask for soap? Not even ANY to wash our hands after using the bathroom?
No shampoo/body wash for showering? We had to ask.
It was noisy above us. Voices, footsteps etc

2026-07-19 via Nuitee
S
Shirley family_with_children us
1
2026-07-14 via Nuitee
J
jesse couple us
6
Very pleasant stay
Pros:

Beautiful views from the balcony, room was clean

Cons:

Non working TV, took a day to fix, door locks were questionable, old school key to get into room, anyone can copy these.

2026-07-13 via Nuitee