Quality Inn & Suites Horse Cave - Cave City

Hotels
•
Quality Inn
4.6 (279 reviews)
425 Flint Ridge Road , Horse Cave , US
+1 270-786-2165

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Children allowed
Pets allowed

Facilities

ATM/banking
Television in common areas
Front desk (limited hours)
Free wired internet
Access to nearby outdoor pool
Golfing on site
Pool sun loungers
Internet access
Housekeeping on request
Exercise/lap pool
See all facilities

Review Highlights

Pros:
Friendly/helpful staff (in several reviews)
Good location / easy highway access
Affordable price / good value for some guests
In-room Jacuzzi mentioned positively
Occasional clean and well-maintained rooms
Cons:
Extremely poor cleanliness in multiple rooms (mold, cigarette burns, bird droppings)
No hot water reported in several stays
Rooms rundown and outdated (cracked walls, gaps, stained tiles)
Poor breakfast: limited items, sour milk, not replenished
Reservation/price issues and unresponsive staff in some cases
Noise and disturbances (fire alarm all night), unstable WiFi and worn TV connections

Categories

Cleanliness
2.5
Multiple reviews report filthy conditions: cigarette burns in carpet, mold/mildew in bathrooms, visible water damage, bird feces on handrails, and generally dirty rooms; cleanliness is a major negative.
Service
7
Mixed but several mentions of friendly/helpful staff and a helpful check-in attendant; however there are reports of unresponsive staff, failure to honor reservations/prices and poor handling of complaints. Overall service leans positive when staff were present.
Location
7
Multiple comments cite a good location and easy highway access; location is consistently noted as a positive aspect.
Room Quality
3.2
Frequent reports of run-down, outdated rooms: cracked walls, gaps around doors, stained tiles, taped windows, board under bed leg, and general disrepair, indicating low room quality.
Amenities
3.6
Some positive mention (in-room Jacuzzi) but numerous issues: no hot water in several rooms, unstable WiFi, worn TV cords; amenities are inconsistent and often problematic.
Value for Money
6
Mixed signals: several guests praised the low price and felt it was good value, while others complained prices were not honored or felt pricing was too high for the quality. Overall value leans slightly positive due to price mentions.
Food and Beverage
2.9
Repeated complaints about poor breakfast offerings: very limited items, sour milk, lack of supplies and inadequate replenishment; F&B is a clear negative.
Overall Experience
4.6
Aggregate sentiment is mixed: some guests describe an excellent stay with friendly staff and good location, while many report severe cleanliness and room-quality problems. Overall experience is average when balancing positives and significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Convenient Location
Situated just off Interstate 65, the Horse Cave Comfort Inn & Suites offers easy access for travelers. Only 10 miles from Mammoth Cave National Park, guests can explore the natural wonders of the area effortlessly.

Comfortable Accommodations
Each room is equipped with modern amenities including a TV, cable, and air conditioning. The option for a microwave and refrigerator adds convenience to your stay. The private bathrooms with a bath and shower ensure a relaxing experience.

Great Facilities
Start your day with a complimentary continental breakfast in the hotel lobby. Take advantage of the outdoor swimming pool, business center, and laundry facilities during your stay. With free WiFi and parking available, your needs are well taken care of at the Horse Cave Comfort Inn & Suites.

Book your stay now for a memorable and convenient experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

4.6
Based on 279 reviews
Cleanliness: 2.5
Service: 7
Location: 7
Room Quality: 3.2
Amenities: 3.6
Value for Money: 6
Food and Beverage: 2.9
Overall Experience: 4.6
T
Timmy • family_with_children • us
1
2026-04-06 • via Nuitee
I
Innocent • solo_traveller • us
1
2026-03-18 • via Nuitee
R
Robbie • family_with_children • us
10
Absolutely awesome
Pros:

Friendly staff.. clean rooms

Cons:

Everything was great

2026-03-16 • via Nuitee
M
Marissa • family_with_children • us
1
Upset and sad guest
Pros:

The Jacuzzi tub that was in the room.

Cons:

When we checked in the first room they gave us was wrong and then they made us pay more money then booking.com had shown us. They should honor the price if that is what is expected. The only reason I booked this hotel was because of the tub and the price. If that's how they r gonna treat their guest and not honor the prices that's online then I will not be recommending this hotel to anyone.

2026-03-15 • via Nuitee
R
Robbie • solo_traveller • us
10
Best sleep
Pros:

Clean and well maintained

Cons:

It is a really great place to stay

2026-03-08 • via Nuitee
S
Sarah • extended_group • us
5
Good price but bring your own breakfast.
Pros:

Good price, good location. The gentleman there at check in was nice.

Cons:

The breakfast very was poor, we had a party of 5 and there were only two cups of yogurt, not enough oatmeal, the cereal was pointless as what little milk they had was sour. I told the gentleman at the counter but he didn’t bring out any more. Of the three rooms, one did not have hot water.

2026-03-05 • via Nuitee
L
Laura • solo_traveller • us
10
2026-03-02 • via Nuitee
N
napier • couple • us
1
They never responded to any contact and said couldn’t find my reservation
Pros:

They never responded to any contact and said couldn’t find my reservation

Cons:

They never responded to any contact and said couldn’t find my reservation

2026-02-27 • via Nuitee
J
Jones Jr. • couple • us
2
Cons:

No hot water

2026-02-13 • via Nuitee
J
John • family_with_children • us
1
ABSOLUTELY TERRIBLE
Pros:

Absolutely nothing. The facililty was filthy

Cons:

The hotel house keeping was absolutely terrible. Cigarette burns in the carpet, mold/mildew around bathtub and on bathroom floor. What looked like water damage on the ceiling, sometype of fluid splashed all over the outside of the bathroom door, there was a huge gap between the door and door frame where you could see plan as day to the parking lot. The customer service was terrible they did not offer us a different room or anything until we checked out because they didnt take us seriously about the issues with the room. They fought with me on a refund as well. There was large amounts of bird feces all over stair hand rails.

2026-01-20 • via Nuitee
L
Loretta • family_with_children • us
10
2026-01-19 • via Nuitee
K
Kayla • family_with_children • us
3
2026-01-19 • via Nuitee
E
Ed • couple • us
6
Pros:

easy access off highway

Cons:

breakfast wasn't what i was expecting

2026-01-19 • via Nuitee
W
Wanda • couple • us
3
Disappointed
Pros:

Good location

Cons:

No remote in room went to desk 2 times neither remote would work young man very nice tried to help. Went back 3rd time different guy said he would find another remote my husband went to desk man at desk said he would find another one finally at 8:20 to 8:30 he knocked on the door we where in bed so we didn’t answer. Not very happy with our stay. We have stayed there several times. This was the worst ever. Fill like we should be compensated for the time there.

2026-01-19 • via Nuitee
B
Brigette • extended_group • us
10
2026-01-19 • via Nuitee
F
Floyd • couple • us
1
Worst ever will not be back
Pros:

Nothing

Cons:

The fire alarm going off basically from 1:30am-5:30 am, the room was absolutely filthy, first time I could see under a hotel bed and it was nothing but trash, WiFi wouldn’t stay connected more then 10 minutes at a time and the tv cord was so wore out it continuously backed itself out of the socket

2026-01-17 • via Nuitee
B
barbara • family_with_children • us
3
2026-01-11 • via Nuitee
N
Nathan • couple • us
5
2026-01-02 • via Nuitee
D
Donna • couple • us
4
it was a very uncomfortable stay no hot water, had to keep getting my key rekeyed, windows had tape on them the outside
Pros:

the location was great, the staff was very helpful and polite

Cons:

no hot water, rooms are run down the bed was had a board under its feet to keep level, the hotel is really run down and out dated

2025-12-31 • via Nuitee
C
Christopher • family_with_children • us
7
2025-12-31 • via Nuitee