Comfort Inn & Suites

Hotels
•
Comfort
9.2 (813 reviews)
1351 Shoppers Row , Campbell River , ca

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Cons:
Issues with cleanliness
Breakfast quality concerns
Noisy at times

Categories

Cleanliness
8.25
Several reviews noted issues with cleaning standards such as dirty bathrooms and unclean floors.
Service
9.72
Most reviews praised the friendly and helpful staff, despite some negative experiences.
Location
10
Convenient location in downtown, making it easy to explore on foot.
Room Quality
9.71
Rooms were described as clean, spacious, and comfortable, with some minor noise issues.
Amenities
9.24
Mostly positive mentions of amenities, although some guests noted limited breakfast options.
Value for Money
8.7
Comments suggest mixed feelings about pricing versus the quality of stay.
Food and Beverage
8.25
Breakfast was mentioned as good by some, but had unsatisfactory comments from others regarding quality.
Overall Experience
9.74
Overall satisfaction was high, with several positive comments overshadowing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:07

Property Description

Waterfront Location and Proximity to BC Ferries Terminal

Situated on the West Coast waterfront in Campbell River, Comfort Inn & Suites is a mere 2-minute drive from the BC Ferries terminal. Enjoy picturesque views and convenient access to transportation.

Indoor Pool, Hot Tub, and Free WiFi

Relax and unwind in the indoor pool and hot tub after a day of exploring. Stay connected with complimentary WiFi throughout the property, perfect for both leisure and business travelers.

Convenient Amenities and Nearby Attractions

Start your day with a hot breakfast, take advantage of the fitness centre, and utilize services like dry cleaning and business facilities. Explore Elk Falls Provincial Park, Sequoia Springs Golf Club, and more just a short distance away.

Book now to experience comfort and convenience at Comfort Inn & Suites in Campbell River.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YBL

Location

Guest Reviews

9.2
Based on 813 reviews
Cleanliness: 8.25
Service: 9.72
Location: 10
Room Quality: 9.71
Amenities: 9.24
Value for Money: 8.7
Food and Beverage: 8.25
Overall Experience: 9.74
P
Phil • family_with_children • ca
9
Quick overnight stay while we chartered a fishing trip
Pros:

I was able to get a pre ordered breakfast for our early departure

Cons:

N/A

2026-08-25 • via Nuitee
R
ROBERTA • solo_traveller • it
9
Pros:

Ottima posizione, hotel pulito, buona colazione, comodo il parcheggio gratuito.

2026-08-25 • via Nuitee
C
Christine • couple • ca
8
Pleasant clean stay with comfortable beds
Pros:

The location and overall cleanliness

Cons:

Charging high prices for very little comfort in the hotel room. The property took my credit card for “incidentals” upon check in even though I’d prepaid - may be typical hotel policy - but there was literally nothing to charge to the room. Fridge was empty, etc. charging 5 star pricing without luxury is certainly curious.

2026-08-25 • via Nuitee
A
ANN • solo_traveller • ca
10
2026-08-25 • via Nuitee
P
Paula • extended_group • gb
6
A pleasant functional stay. Very helpful staff
Pros:

Great location
Easy check in

Cons:

Noisy air conditioning

2026-08-23 • via Nuitee
A
Andreas • family_with_children • de
9
2026-08-20 • via Nuitee
I
Iuliia • couple • ca
10
Great pet friendly place
Pros:

Very clean, pet friendly, great location and staff were super friendly!

Cons:

It would be nice to have a second waffle maker for breakfast 🙂

2026-08-20 • via Nuitee
A
Alena • couple • cz
9
2026-08-14 • via Nuitee
M
Madeline • family_with_children • us
10
Very lovely stay with friendly staff, clean and comfortable rooms and great location.
Pros:

Upon arrival, we were greeted by such friendly and helpful front desk staff. We were given recommendations for places to eat, hike and explore.

Cons:

More breakfast options

2026-08-13 • via Nuitee
S
Sherri • family_with_children • ca
10
Loved it would definitely return.
Pros:

Cleanliness, location, breakfast.

Cons:

O

2026-08-06 • via Nuitee
W
Wendy • couple • nl
9
Tophotel
Pros:

De locatie is mooi centraal, vlak bij het vertrek van de boten voor de walvistour.

Cons:

Alles was goed, zeer behulpzame receptie en erg vriendelijk.

2026-08-06 • via Nuitee
M
Matthäus • family_with_children • ca
9
Beautiful hotel, nice rooms, decent breakfast
2026-07-24 • via Nuitee
J
Jashandeep • family_with_children • ca
9
2026-07-21 • via Nuitee
S
Sintija • couple • de
8
2026-07-20 • via Nuitee
C
Cheryl • solo_traveller • us
10
Pros:

The bed was very comfortable

Cons:

Nothing

2026-07-19 • via Nuitee
C
Caroline • couple • us
8
2026-07-17 • via Nuitee
W
Williams • couple • ca
10
2026-07-08 • via Nuitee
M
Matthieu • solo_traveller • ch
8
Bon endroit pour un court passage à Campbell
Pros:

Hotel moderne - proche du centre - pratique si vous êtes de passage.

Cons:

Hôtel moderne et confortable sans vraiment de charme.

2026-07-07 • via Nuitee
Y
Yaroslav • family_with_children • ca
8
2026-07-07 • via Nuitee
M
Matheson • couple • ca
9
Pros:

It was close to the marina where we were going fishing. Lots of small shops nearby.

2026-07-05 • via Nuitee