Comfort Inn & Suites

Hotels
•
Comfort
9.2 (745 reviews)
1351 Shoppers Row , Campbell River , ca

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Cons:
Issues with cleanliness
Breakfast quality concerns
Noisy at times

Categories

Cleanliness
8.25
Several reviews noted issues with cleaning standards such as dirty bathrooms and unclean floors.
Service
9.72
Most reviews praised the friendly and helpful staff, despite some negative experiences.
Location
10
Convenient location in downtown, making it easy to explore on foot.
Room Quality
9.71
Rooms were described as clean, spacious, and comfortable, with some minor noise issues.
Amenities
9.24
Mostly positive mentions of amenities, although some guests noted limited breakfast options.
Value for Money
8.7
Comments suggest mixed feelings about pricing versus the quality of stay.
Food and Beverage
8.25
Breakfast was mentioned as good by some, but had unsatisfactory comments from others regarding quality.
Overall Experience
9.74
Overall satisfaction was high, with several positive comments overshadowing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:07

Property Description

Waterfront Location and Proximity to BC Ferries Terminal

Situated on the West Coast waterfront in Campbell River, Comfort Inn & Suites is a mere 2-minute drive from the BC Ferries terminal. Enjoy picturesque views and convenient access to transportation.

Indoor Pool, Hot Tub, and Free WiFi

Relax and unwind in the indoor pool and hot tub after a day of exploring. Stay connected with complimentary WiFi throughout the property, perfect for both leisure and business travelers.

Convenient Amenities and Nearby Attractions

Start your day with a hot breakfast, take advantage of the fitness centre, and utilize services like dry cleaning and business facilities. Explore Elk Falls Provincial Park, Sequoia Springs Golf Club, and more just a short distance away.

Book now to experience comfort and convenience at Comfort Inn & Suites in Campbell River.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YBL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 745 reviews
Cleanliness: 8.25
Service: 9.72
Location: 10
Room Quality: 9.71
Amenities: 9.24
Value for Money: 8.7
Food and Beverage: 8.25
Overall Experience: 9.74
D
Daniel • family_with_children • ca
10
Overall a good experience
Pros:

Breakfast was very good and convenient
Spacious room with nice balcony

Cons:

Guests above us were very noisy during the night

2026-03-21 • via Nuitee
L
Laura Luz • solo_traveller • ca
7
It was good. Staff were friendly and the Hotel was in a great walking area.
Pros:

Breakfast was great! Thank you. I wish the ice machine worked on the 3rd floor so I did not have to take the elevator to the first floor.

Cons:

I expected the view to be better. But I see you have little control over that. I came to finish my book and was looking for an inspiring view when I looked out the window.

2026-03-19 • via Nuitee
M
Melanie • family_with_children • de
9
2026-03-19 • via Nuitee
A
Ashley • extended_group • ca
10
The getaway we needed
Pros:

My favorite spot to stay. Love the breakfast and accessible location.

2026-03-18 • via Nuitee
L
Lorraine • family_with_children • ca
10
Cr hotel
Pros:

The front desk agent was extremely friendly, and accommodating to my needs. He was very polite and did a fantastic job.

Cons:

Nothing

2026-03-16 • via Nuitee
C
Chelsey • couple • ca
8
2026-03-15 • via Nuitee
R
Robert • solo_traveller • ca
10
2026-03-14 • via Nuitee
R
Rosemary • couple • ca
10
Perfect - would stay again for sure.
Pros:

Everything was top notch. I was very pleased and pleasantly surprised. All staff were terrific. Room was perfect and clean.

2026-03-10 • via Nuitee
S
Shana • couple • ca
9
2026-03-09 • via Nuitee
M
Marcelo • family_with_children • ca
10
2026-03-01 • via Nuitee
H
Hoogenraad • couple • ca
6
Good value, great breakfast, helpful friendly staff
Pros:

Location and breakfast

Cons:

The adjoining room was very loud. TV doesn’t work well, frustrating

2026-02-25 • via Nuitee
N
Nadine • family_with_children • de
9
2026-01-31 • via Nuitee
D
David • couple • ca
10
2026-01-28 • via Nuitee
P
Pat • couple • ca
8
Our stay was very comfortable.
Pros:

Good breakfast. Nice, comfortable dining room.

Cons:

Blow drier in our room didn’t work.

2026-01-27 • via Nuitee
C
Caroline • extended_group • ca
6
Overall, it was fine but not the best due to temperature and bedding being too thin for the winter.
Pros:

The room was nice and quiet. The breakfast was good.

Cons:

I was cold all night. I adjusted the heat but I was still freezing and had to grab a spare blanket from the closet. There was only one and my friend couldn't use one on his bed.

2026-01-23 • via Nuitee
H
Hilde • solo_traveller • no
7
2026-01-20 • via Nuitee
M
McInnis • couple • ca
5
2026-01-20 • via Nuitee
R
Richard • couple • ca
7
It was clean, quiet and comfortable.
Cons:

We were looking forward to using the hot tub, but upon our arrival discovered it was out of service.

2026-01-19 • via Nuitee
R
Roger • couple • ca
7
2026-01-19 • via Nuitee
A
Albert Douglas • couple • us
10
2026-01-19 • via Nuitee