Hotel Biscuit

Hotels
Independent
Str. Privelistii, Cluj-Napoca, 400364 , Cluj-Napoca , RO

Pets allowed

Facilities

Express check-out
Free WiFi
Terrace
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
Wheelchair accessible
Library
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.9
Guests consistently mentioned cleanliness as a positive aspect.
Service
7.8
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.3
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.7
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.5
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
7.1
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8.5
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-25 04:39

Property Description

Terrace with Breathtaking Views
Marvel at the scenic vistas from the hotel's terrace and enjoy the serene ambiance it offers.

Dining Options and Socializing
Savor a delicious meal at the on-site restaurant or grab a quick snack at the cozy cafe. Join fellow guests at the daily complimentary reception for a delightful social experience.

Convenient Amenities and Services
Benefit from services like express check-in, express check-out, and dry cleaning. With complimentary wireless internet, parking, and attentive concierge services, your stay is sure to be seamless.

With a perfect location near Botanical Garden, immerse yourself in the charm of Cluj-Napoca at Hotel Biscuit. Book now to experience comfort and convenience at its best!

Important information:

  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLJ

Property Policies

  • General

    Gap period enforced between guest stays - 72 hours

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

Cleanliness: 7.9
Service: 7.8
Location: 8.3
Room Quality: 7.7
Amenities: 7.5
Value for Money: 7.1
Food and Beverage: 7.3
Overall Experience: 8.5
D
DONATO
8
Pros:

Manca un phone in camera, manca una stecca in guardaroba per appendere, mancano appendini in guardaroba, manca specchio in stanza, cuscini che si sgonfiano, del resto mediocre

2024-10-02 via Nuitee
G
Guillaume family
8
Pros:

Cheap but noisy

2024-09-10 via Nuitee
C
Claudia family
10
Pros:

Am avut parte de un sejur foarte plăcut. Totul a fost la superlativ (camera, mâncarea, personalul hotelului). Mulțumim pentru tot!

2024-08-13 via Nuitee
V
Verified traveler
6
Pros:

Alarm rang at midnight and interim front office clerk did not budge, telling us all "it will stop by its self"

2024-06-15 via Nuitee
D
Daniel
10
Pros:

Great little hotel, rooms were big and spacious, staff were helpful. Not too much around the hotel area, but it is quiet. Some stores withing walking distance, other than that, its easy to call a taxi to take you to centre. Overall a little out of the way, but a very nice place to stay.

2024-05-22 via Nuitee
D
Daniel
10
Pros:

Good hotel with friendly staff and spacious rooms. The surrounding area is decent and quiet. While it is about a 30 minute walk to the center, there are bus stops nearby. But if you dont mind the walk, then would definitely recommend staying here

2024-04-25 via Nuitee
P
Paul
8
Transylvanian Explorer
Pros:

Safe vibrant area by the university with easy bus routes to the city

2024-03-20 via Nuitee
M
Matei family
10
Pros:

Great little boutique hotel

2023-07-24 via Nuitee
D
Dustin
8
Good for the price; don't expect Marriott quality
Pros:

Good:
-Big room
Decent location a little over a kilometer from -town center
-friendly staff
- good coffee

Not so good:
-many guests not wearing masks even in breakfast area sneezing and coughing at times
-limited breakfast items
-soundproofing poor; could hear street noises and guests rolling around above us in bed pretty clearly

2021-10-08 via Nuitee
S
Stephen
10
Untold
Pros:

Perfect in every way

2021-09-17 via Nuitee
V
Verified traveler partner
8
Pros:

Cozy little boutique style hotel with nicely appointed, spacious room. Matress was not very comfortable and the bedframe was squeaking at every turn. Very professional and amiable staff and very good breakfast! Quiet neighborhood and free parking available. Warmly recommend this property!

2019-08-26 via Nuitee
J
JewelL pet
8
Pros:

Pretty average. The staircase is dangerous though. Girls working the front desk were super nice. Nice selection of tea in the kitchen. Well stocked and all the necessary cooking devices were there. Breakfast wasn’t worth getting up early for.

2018-12-08 via Nuitee
P
PETER
8
Good value but quite a hike from city center.
Pros:

Unusual hotel within an apartment structure. Because we drove the free parking was a factor and though we realized it was at least a mile to the town center we didn’t know it was up quite a hill making getting back and forth to the cities attractions rather arduous on foot. It was also quite inexpensive so I feel we got a good value for what we paid for.

2018-09-29 via Nuitee
V
Verified traveler
10
Excellent value for money, brilliant staff
Pros:

very good choice for business travellers
clean hotel, with good rooms and nice breakfast room
nice breakfast
very friendly staff

2017-12-21 via Nuitee
V
Verified traveler
10
Fun and quircky hotel
Pros:

Hotel has a nice modern vibe. Room was clean and bed very confortable. Had a wonderful stay at the hotel.

2017-09-10 via Nuitee
V
Verified traveler
6
Hotel biscuit
Pros:

Room was basic but generally clean. Had to ask for more towels. The staff were very helpful. The only problem was the smell of cigarette smoke in our room which they didn't manage to sort.

2017-04-15 via Nuitee
D
Dani
10
Cozy hotel
Pros:

Small, cozy hotel, nicely decorated.
Definitely a great choice for accommodation in Cluj

2017-01-20 via Nuitee
A
Andra
4
Pros:

The hotel was nice , but they have a problem with the heat, with a temperature outside below -15 C the room was freezing because they didn't turn on the heat in the whole hotel !

2017-01-08 via Nuitee
S
Sanae
10
cozy hotel
Pros:

hotel staffs are friendly and room was clean and fancy so I forgot to say that they offered w-bed in stead of 2-single mistakenly ;->
I loveed breakfast buffet+cooked on demand style in their attractive dining room!

2016-10-14 via Nuitee
V
Verified traveler
8
very nice
Pros:

We came from The UK and stayed three nights for my 30th birthday, overall really nice hotel, room has everything you need, great base for exploring Cluj Napoca (10 minute walk to main area) it is very difficult to find without iPhone/google maps. Staff young and very fun, lovely little breakfast pastries delivered to your door. We would definitely stay again:-) thank you for a lovely visit:-)

2015-04-15 via Nuitee