Tolga Hotel

Hotels
6.9 (95 reviews)
Katip Kasim Mah. Alaca Cami sok. No: 5 , Istanbul , tr

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Room maintenance issues
High price for quality

Categories

Cleanliness
4.9
Numerous complaints about dirtiness, mold in bathrooms, and lack of proper cleaning.
Service
9.4
Staff are mentioned positively for being helpful and kind.
Location
9.4
Consistently praised for its strategic and central location.
Room Quality
5.9
Issues with old and poorly maintained rooms mentioned.
Amenities
5.9
Lack of standard amenities and cleanliness noted.
Value for Money
5.9
Perceived high cost for quality described as basic.
Food and Beverage
5.9
No specific feedback on food and beverage availability.
Overall Experience
7.9
Mixed, with some positive experiences, but overall dissatisfaction due to cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:16

Property Description

Convenient Location near Yenikapi Ferry Port
Tolga Hotel, just a short walk away from Yenikapi Ferry Port in Istanbul, offers a prime location for travelers looking to explore the city with ease.

Comfortable Rooms with Essential Amenities
The simply decorated rooms at Tolga Hotel are equipped with flat-screen satellite TV, air conditioning, and private bathrooms with showers. Enjoy the city view right from your room for a relaxing stay.

Exceptional Services and Facilities
With a 24-hour front desk, concierge services, shared lounge, ticket service, and tour desk, Tolga Hotel ensures a hassle-free and enjoyable experience for all guests.

Book your stay at Tolga Hotel now and experience the perfect blend of convenience and comfort during your visit to Istanbul.

Important information:

Please note that the property only accepts cash payment.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: IST

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.9
Based on 95 reviews
Cleanliness: 4.9
Service: 9.4
Location: 9.4
Room Quality: 5.9
Amenities: 5.9
Value for Money: 5.9
Food and Beverage: 5.9
Overall Experience: 7.9
S
Shahnoza solo_traveller uz
10
Pros:

Было тепло самое то что понравилось

2026-02-11 via Nuitee
S
Shahnoza solo_traveller uz
5
Pros:

На ресепшен были отзывчивые ребята это очень приятно было.

Cons:

Было очень шумно спать невозможно постоянно ночью кто то ходит. Холодно было кондиционер не работает телевизор не работает. Полотенца ужасные

2026-01-23 via Nuitee
F
Florentin extended_group ro
6
2026-01-19 via Nuitee
H
heba couple eg
9
Pros:

The hotel has all your basic needs, as a visitor who like to stay the night at a comfortable bed ,take a hot shower, use the super fast net to scroll your social media, so they have super comfortable beds,fast net,very small toilet with a shower cabinet and hot water,super silent and perfect a.c ,perfect sound protection,nice very polite staff

Cons:

The stairs are very difficult for old people or any one who has health problems,

2026-01-19 via Nuitee
M
Mohamed elhadi family_with_children dz
6
À
Pros:

Top

Cons:

Top

2026-01-12 via Nuitee
A
Anis solo_traveller dz
4
Pros:

Location

Cons:

Dirty

2026-01-08 via Nuitee
B
boudaakar solo_traveller dz
5
Pros:

Location and staff

Cons:

Cleaning. Room too old.

2026-01-07 via Nuitee
B
bimby couple sa
7
2026-01-02 via Nuitee
S
scarsi extended_group it
7
2025-11-04 via Nuitee
C
Caterina solo_traveller it
8
Bene ma non benissimo
Pros:

Posizione strategica. Personale fantastico.

Cons:

la struttura è un po' fatiscente. Andrebbe ristrutturata un po'.

2025-11-03 via Nuitee
N
NATALIYA solo_traveller ro
4
Pros:

Очень удобное расположение.

Cons:

Слышимость: соседи громко смотрели телевизор - ощущение было ,что звук у меня в комнате, из коридора слышны все звуки.
В душевой засор, вода плохо уходила, не мыли пол, волосы

2025-10-16 via Nuitee
Y
Yusuf ali solo_traveller be
10
Was heel blij
Pros:

Vriendelijke personeel fie je elke moment wil helpen

2025-10-01 via Nuitee
M
Malin Malinov extended_group bg
10
Pros:

The location is perfect—right in the center of Istanbul, making it easy to get around. The staff were all very kind and helpful, which made our trip even better. We had a wonderful experience and would definitely recommend it!

2025-09-28 via Nuitee
M
Mariia family_with_children ru
2
Нужен ремонт, новое постельное белье
Pros:

Месторасположение

Cons:

Грязно, ванная комната в плесени, крышка унитаза сломана, простыни в одной комнате проженные от сигарет, в другой комнате желтые, разовые шампуни, щетки не предоставляют, с ребенком расположили на самом верхнем этаже

2025-09-19 via Nuitee
Павел couple ru
7
Бюджетный вариант для ночевки
Pros:

Объект хорошо расположен: рядом крупный транспортный узел, обменники с самым выгодным курсом, магазины и рестораны.

Cons:

Грязные шторы и ванная комната. Клопов не было, но все равно кто-то кусал.

2025-08-15 via Nuitee
T
Theodosis solo_traveller gr
10
2025-08-14 via Nuitee
T
Taoufik family_with_children fr
7
Pros:

Passable

Cons:

Passable

2025-08-12 via Nuitee
A
Anais extended_group es
1
TERRIBLE
Pros:

Nada, está sucio todo! Las sábanas, las duchas tienen moho negro (HAY QUE USAR LEJIA) teníamos 4 habitaciones, a cada cual mejor, todas con los ventiladores cubiertos de una capa de pelusa que tiene años! De las sábanas y las cortinas ni hablamos, incluso la gente local de la zona nos dijo que como habíamos terminado ahí (por comentarios engañosos obviamente, no nos importaba que el sitio fuese viejo, pero claro la suciedad es otro asunto y está muy muy sucio.
En dos de las habitaciones había hormigas, las teles no funcionan (que es lo de menos) una de ellas no tenía luz, solo la del baño... En fin terrible y nada recomendable.

Cons:

Nada, está sucio todo! Las sábanas, las duchas tienen moho negro (HAY QUE USAR LEJIA) teníamos 4 habitaciones, a cada cual mejor, todas con los ventiladores cubiertos de una capa de pelusa que tiene años! De las sábanas y las cortinas ni hablamos, incluso la gente local de la zona nos dijo que como habíamos terminado ahí (por comentarios engañosos obviamente, no nos importaba que el sitio fuese viejo, pero claro la suciedad es otro asunto y está muy muy sucio.
En dos de las habitaciones había hormigas, las teles no funcionan (que es lo de menos) una de ellas no tenía luz, solo la del baño... En fin terrible y nada recomendable.

2025-08-07 via Nuitee
M
Miriam couple es
5
Hotel básico, limpio pero muy caro para lo que es
Pros:

Ubicación a bus

Cons:

Calidad precio elevado

2025-08-04 via Nuitee
J
Jamal family with young children nz
1
Do not stay here.
Pros:

DO NOT STAY HERE AT ANY PRICE.

We booked two rooms through booking.com. They were both booked as having doubled beds however one had twin singles.

The rooms were disgustingly dirty and the staff were very reluctant to help with anything.

The listing stated hairdryers were included, both were broken and ancient. When we asked for a new one they just said no. After asking 4 times over 3 days one guy finally helped us.

The bathroom was full of black mould, it had clearly never had a proper clean. I’ve included some pictures. There’s a lot more, but there’s too much to show.

The ceiling fan in the bedroom was covered in a thick layer of grease and dust.

Both rooms said that they had a balcony, they did not.

Both rooms stated that toiletries were included however one room had none at all. The dispensers for hand soap and shower gel were empty.

Both rooms have dangerous wiring, in one room the plug socket was coming out the wall.
In that same room the cable for the air conditioning has been cut and taped together in two places, huge fire risk.

Both rooms only have one plug socket and run everything including the air conditioning from one three way adapter. This meant that, if you have to use a travel adapter, you have to choose between charging your phone and using the air conditioning.

The shower bracket was broken in one room so you had to hold the shower head.

One room didn’t have a remote for the air conditioning or the tv. They did replace it in the morning when we asked. We arrived late in the evening so it did mean one of us spent the first night without air conditioning.

The general state of fixings in the hotel is poor. One room had dirty curtains and damage all over the headboard where something had been pulled off of it.

The wifi speed was okay when it was working but seemed to only work about 50% of the time.

This is a budget hotel but there is no excuse for this. I recommend everyone stay well away.

Cons:

DO NOT STAY HERE AT ANY PRICE.

We booked two rooms through booking.com. They were both booked as having doubled beds however one had twin singles.

The rooms were disgustingly dirty and the staff were very reluctant to help with anything.

The listing stated hairdryers were included, both were broken and ancient. When we asked for a new one they just said no. After asking 4 times over 3 days one guy finally helped us.

The bathroom was full of black mould, it had clearly never had a proper clean. I’ve included some pictures. There’s a lot more, but there’s too much to show.

The ceiling fan in the bedroom was covered in a thick layer of grease and dust.

Both rooms said that they had a balcony, they did not.

Both rooms stated that toiletries were included however one room had none at all. The dispensers for hand soap and shower gel were empty.

Both rooms have dangerous wiring, in one room the plug socket was coming out the wall.
In that same room the cable for the air conditioning has been cut and taped together in two places, huge fire risk.

Both rooms only have one plug socket and run everything including the air conditioning from one three way adapter. This meant that, if you have to use a travel adapter, you have to choose between charging your phone and using the air conditioning.

The shower bracket was broken in one room so you had to hold the shower head.

One room didn’t have a remote for the air conditioning or the tv. They did replace it in the morning when we asked. We arrived late in the evening so it did mean one of us spent the first night without air conditioning.

The general state of fixings in the hotel is poor. One room had dirty curtains and damage all over the headboard where something had been pulled off of it.

The wifi speed was okay when it was working but seemed to only work about 50% of the time.

This is a budget hotel but there is no excuse for this. I recommend everyone stay well away.

2025-07-07 via Nuitee