Station Hotel Aberdeen

Hotels
Cairn Hotel Group
8 (302 reviews)
78 Guild Street, Aberdeen, Scotland, AB11 6GN , Aberdeen , GB

Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Breakfast available (surcharge)
Smoke-free property
Parking (limited spaces)
Self parking (surcharge)
Banquet hall
See all facilities

Review Highlights

Pros:
Good food quality
Pleasant staff
Cons:
Some rooms need repairs
Heating issues in rooms

Categories

Cleanliness
7.58
Some rooms were clean, but others were not up to standard and needed repairs.
Service
8.55
Staff were generally pleasant and accommodating during our stay.
Location
8.59
Conveniently located near a mall and restaurants.
Room Quality
6.54
Some rooms were outdated and had issues, while others were fine.
Amenities
8.07
Basic amenities were available, although some issues reported.
Value for Money
8.03
Pricing was reasonable considering the work events and stay.
Food and Beverage
9.08
Food was described as delicious and breakfast was fantastic.
Overall Experience
7.55
Overall, a mixed experience with both good and bad aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:44

Property Description

Convenient Amenities: Enjoy complimentary wireless internet, concierge services, and a banquet hall for events.

Delicious Dining Options: Indulge in meals at our restaurant, The Denburn, or opt for 24-hour room service. Unwind at our 2 bars/lounges.

Feature-rich Accommodations: Stay connected with free Wi-Fi, relax with satellite TV, and pamper yourself in private bathrooms.

Experience the best of Aberdeen at Station Hotel. Book now for a delightful stay in the heart of the city!

Important information:

  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABZ

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Individually-wrapped food options are available for lunch

See all policies

Location

Guest Reviews

8
Based on 302 reviews
Cleanliness: 7.58
Service: 8.55
Location: 8.59
Room Quality: 6.54
Amenities: 8.07
Value for Money: 8.03
Food and Beverage: 9.08
Overall Experience: 7.55
S
sammies469 Solo travel
8
Lovely weekend stay in Aberdeen
Pros:

Hotel is in such a central location in Aberdeen just 2 minutes from the train station and bus station. Hotel is clean and tidy and the staff are excellent with a great atmosphere in the hotel. The rooms are nice but some are in need of an upgrade however I was speaking to the Hotel Manager who was telling me of his plans for the year.for the price I would suggest paying the difference to upgrade. Breakfast was also lovely and we look forward to our next visit.

2026-03-07 via Tripadvisor
F
fionasC948UR Couples
10
Excellent Visit. Great value
Pros:

Booked the station hotel in Aberdeen for a 2 night stay as we had a meet and greet event at the tivoli theatre, and as this hotel is just a 2 min walk from the theatre this was the perfect location for our trip

On arrival we were meet by a lovely cheery receptionist , who gave us a complimentary upgrade

Arrived at the room ( massive) large king size bed ( it was two singles that were bracketed together making a huge bed, only little niggle you could feel the little dip that this causes when it is 2 beds together for one )
Large walk in shower
Wardrobe with ironing board and iron , 2 bathrobes
Large flat screen tv, small inbuilt fridge
Kettle, tea coffee even hot chocolate sachets

There was a slight lack of drawer space for items, there was shelves in wardrobe which we used for socks etc
Only a few hangers , as we were attending theatre we had suit carriers so our clothes had additional hangers so we didn't require extra, I don't see an issue if we did need more as receptionist couldn't have been more helpful when we checked in
Bathroom could had benefited by having a little shelf, as no where other than the sink to place any toiletries

We had the high tea menu on Thursday evening, as we had to be at theatre for 18.00.
2x fish and chips
Selection of scones and cakes
Pot of tea that was replaced when cakes came out
Bill was £36 ( service charge included in bill )

Fish was lovely, nice size and very fresh
Didn't get a chance to photograph the cakes , ate them and then remembered. But the were fantastic

Breakfast each morning is self serve, and did get busy on our second day with people coming in from both ends and kind of getting stuck in the middle of each other, hot drinks machine right at the end of service area and again on our second morning was a little congested.
The hotel does have a sign up with what times are busier than others so please check this if you are here

2nd night used the all day menu
1 lemonade
1 pint of John smiths
1 curry
1 steak frites
1 stick toffee pudding
1 apple slice

Was busy in restaurant ( we did book ) was seated quickly, took around 20 mins to get order taken just due to the two staff that were on were trying to deal with food coming out, clearing tables, and having to get people waiting to pay.
The meals were lovely, small criticism the apple slice was ok, but needs a good serving of custard not sorbet ( only my opinion ) as it was more like something you would have with a cup of tea.
Service was a little slow between courses, even though most of the backlog had been cleared, but nothing to overly be concerned about

Total bill was £84 ( with service charge on )
There is a 12.5 % service charge added to your bill, this is on the menu, and to be fair when I went to pay you get a small printout with what you have had, the waiter also pointed out the service charge and said he would happily remove it this was shown and explained on both evenings.

We had a lovely stay ( first time using the station in Aberdeen)
All the staff were superb, very friendly

We will return

2026-02-14 via Tripadvisor
V
vanessacO522FX Couples
10
Lovely old character hotel in Aberdeen
Pros:

The hotel was lovely and charming. Great staff members who will help wherever they can.

We stayed on the 5th floor and the room was lovely. Rooms can get cold however they have radiators on hand if you need. I understand due to the age of the building but some guests were angry about this.

We ate in the restaurant and the food was really nice. Service was good but you can tell some staff were new.

Next time I visit Aberdeen we will defiantly stay again

2026-02-09 via Tripadvisor
H
helensN7638RR Couples
10
Lovely historic old hotel
Pros:

Just back from a lovely 5 days at the Station Hotel Aberdeen and what a lovely charming building with a great team.

Checked into a lovely large room which was furnished really well. Staff were very friendly and would do anything to help you.

Food in restaurant was lovely and breakfast in morning was also very food selection

Yes there is areas that are leaking but it’s an old 1800 building what do you expect!

We will defiantly be back on our next visit

2026-01-31 via Tripadvisor
J
jonjan231 Friends getaway Glasgow, Scotland
2
NO STAFF,NO FISH,NO CLUE
Pros:

My wife and myself went here on 16 January 2026 with 7 friends.The location of the hotel was ideal, literally 30 seconds from the railway station.We had a superior room,which was nice and clean and comfortable although the was no hairdryer as advertised.The service was atrocious, although it did seem to us as if the hotel was desperately short of staff.Before dinner we had to wait about 15 minutes to get a drink in the bar,then, at dinner the service was poor,very poor.Three members of our party ordered fish,which we were eventually told that they had no fish left.We were in Aberdeen for goodness sake,NO FISH!!! A single member of our party ordered steak,medium rare,and was told he couldn't have it cooked like that.Apparently you can't have it like that in Scotland.No desert menu was offered and the drink we ordered for the table never came,although we have since found out that the drink had been charged to our friends credit card.Absolutely disgraceful.Please,please,please.....if you are traveling to Aberdeen stay elsewhere.

2026-01-19 via Tripadvisor
J
Jomoabz Business Aberdeen, Aberdeenshire, Scotland
6
Fine if you stay on the ground floor
Pros:

Visited as a day guest for a meeting. The ground floor area has obviously been refurbed recently and is lovely. The restaurant area is also very pleasant and the lunch we received was delicious. However, the conference room was cold, there was a bucket of stagnant water from a leak in the corner and our tea and coffee was delivered stone cold. There was a pane of the secondary glazing completely missing which made the room bitterly cold. Staff did bring some additional heaters but the majority of us spent the day in our coats. Could be better.

2025-12-31 via Tripadvisor
H
helensF2320MV Business
10
Christmas party at the station
Pros:

Stayed at the hotel and had our work Christmas party at the hotel! We had an excellent night and the staff did an excellent job! The room was set up great and the food was good. I decided to stay the night to make it easier after the party and the room was spotless clean and mattress comfy and for £55 I couldn’t complain. Would definitely recommend!

2025-12-08 via Tripadvisor
S
sandis6fan Friends getaway Milwaukie, Clackamas County, Oregon
6
If I go back to Aberdeen I would try a different hotel
Pros:

The rooms are forgettable and have radiators but the windows don't open. This was an issue because the radiators were turned way up. Luckily my friend figured out how to turn them off because the first night I couldn't sleep as it was so hot. When I called the front desk to ask what to do, I was told the rooms had central air (not correct obviously) but I was provided a fan which helped a little.

The front desk staff is average and does not acknowledge you as you walk by but the breakfast is good and the staff there are lovely.

There is onsite parking for £10/night but you still might get a parking ticket. I called the hotel and they said they are taking care of this, but it is currently unresolved.

The hotel is across the street from a nice mall with some good Italian restaurants and Krispy Kreme kiosks.

2025-12-07 via Tripadvisor
P
Passenger782140 Friends getaway
6
Disgraceful freezing shower
Pros:

Room was basic but fine ! Breakfast was fantastic! Only thing was the shower was absolutely pathetic! Probably made in the 1950's and had no hot water , totally unacceptable.

2025-12-01 via Tripadvisor
L
louisecI4601FV Solo travel
8
A visit to Aberdeen
Pros:

I stayed at the hotel while my grandson was being born the first two nights were amazing the room was beautiful. Unfortunately I had to extend my stay and was moved to a different room I was very happy with the hotel trying to accommodate my extended stay but unfortunately the room wasn't worth what it cost. It was supposed to be a deluxe room but it was far from it. The wall paper was torn the furniture in the room looked like it had been hit with a hammer. There were only 3 plug points and only one mirror in the bathroom no other mirrors in the room so made it difficult for drying and styling hair. The room was clean the bathroom was clean but did need a few bits sorted. The staff and the atmosphere were lovely really could not fault them. I would stay again, just not in that room, the other room was definitely worth the price.

2025-11-19 via Tripadvisor
A
alanbI3837CO Couples
4
Room 209 - Avoid!!
Pros:

We know from previous stay, in a Double room, that the public areas are very tidy and buffet breakfast is good. We booked a Twin this time and it was extremely disappointing..very tired with curtain hanging off rail, peeling paint on radiator and walls, ancient furniture that a charity shop would reject, not many power sockets..poorly located, over-bath shower which is dangerous to enter..anti-slip mat provided and once in, the shower was lovely and powerful. One of the worst rooms we have stayed in for a long time!! This would be 1 star rating but the very comfy bed deserved an extra star. Work ongoing to modernise the Fire alarm system was good to see too. After reading other reviews, too late, I would agree that it is reasonable to ask for a renovated room.

2025-11-13 via Tripadvisor
O
O1627FPhannahg Family
2
Disappointing to say the least.
Pros:

We recently arranged a party at the Station Hotel on November 1st for a group of 25 people, with a pre-ordered menu as requested. Unfortunately, the experience was disappointing.

Upon arrival, there were no staff members present to provide service or guidance, and throughout the evening, we experienced long delays—on some occasions waiting up to 45 minutes for drinks. The bar was poorly stocked, with many items listed on the menu unavailable, including Tennents, lemonade, several spirits, and non-alcoholic options. This left us with very limited choices.

The quality of the food was also below expectations; the Chicken Maryland, for instance, was overcooked and difficult to eat. In addition, communication between staff members seemed disorganized—after placing drink orders, we were repeatedly asked if we wanted more drinks, even though our original orders had not yet arrived.

As regular customers who often visit the hotel for lunch on weekends, we were genuinely disappointed. We had high expectations based on the hotel’s usual standards and its reputation, but the level of service and professionalism on this occasion fell short. We hope that improvements are made. I don’t think we will be returning.

To make matters worse, a 25% service charge was automatically added to the bill — which came to over £800. Given the level of service received, this charge felt completely unjustified and frankly unreasonable.

We hope management takes this feedback seriously and makes improvements.

2025-11-01 via Tripadvisor
4
41val Family
10
Lovely place to stay
Pros:

Great stay, my 3rd time staying, this time in room 324, great room plenty space, only downside was stains on carpet. Staff so friendly, had high tea both nights, was lovely but both nights never got the toast with it.

2025-10-26 via Tripadvisor
S
Steven
4
Pros:

Reception area nice and friendly reception staff.bar staff also nice and friendly ..rooms very tired and in poor condition..Also the cleaner didn’t pay attention to the do not disturb sign and banged on our door early after a night out I’m presuming to see if it was empty to clean ..location was good and the price was cheap so I suppose you pay for what you get . Probably won’t be returning though due to the terrible bed and overall room condition.

2025-10-12 via Nuitee
S
sarahsW811DA Family
10
Excellent food and stay and great value for money!
Pros:

Couldn’t stay in last hotel (the Rox) as it was not clean and smelt really bad so moved to the Station Hotel Aberdeen which was the only reasonable priced hotel around the area. Check inn nice and efficient and staff were lovely! Upgraded me to deluxe room on 5th floor. Room was modern and clean with no bad smell! Bed was extremely comfortable however the seagulls are annoying but nothing hotel could do there. Food in evening and at breakfast was lovely and would definitely stay next time in Aberdeen. Thank you for looking after us!

2025-10-11 via Tripadvisor
I
irene
8
Pros:

Breakfast was ok

2025-10-11 via Nuitee
P
PAMELA partner
10
Pros:

Bar well stocked staff knowledgeable breakfast plentiful rooms very comfortable and clean

2025-10-11 via Nuitee
R
Roving43216870265 Couples Warwick, Warwickshire, England
10
Good value, good location
Pros:

Old grand station hotel in the Victorian style just next to the railway. Very quiet in the evening when we were there.
Pleasant, helpful staff and generally good value. Fairly uncomplicated fare in the restaurant but well priced and good value too.
Pool table at the back of the bar which was in very good condition.
The room was not that big but adequate, clean and comfortable.
There is parking at the side and the back, but limited and a little dilapidated and looked uncared for. It was full when we arrived, but there is another public, paying car park immediately adjacent which was not that expensive.
Breakfast in the morning was a lot busier, curiously, and was pretty good.

2025-10-10 via Tripadvisor
I
Ian
10
Pros:

We would definitely stay here again very much value for money . Well done everyone.

2025-10-10 via Nuitee
J
John
10
Pros:

Do what it said on the tin nice,easy access,nice clean rooms and well stocked bad

2025-10-06 via Nuitee