Alpenhotel Fleurs de Zermatt

Hotels
8.7 (3782 reviews)
Unterer Mattenweg 41 , Zermatt , ch

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Fitness center
Swimming pool
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Cons:
Poor service
Unsatisfactory breakfast

Categories

Cleanliness
9.04
Generally good cleanliness, but not specifically mentioned.
Service
7.51
Service was noted as very poor in one review.
Location
9.55
Location is excellent and convenient to central areas.
Room Quality
9
Rooms are well-appointed and comfortable.
Amenities
9.03
Amenities include a spa and pool, contributing to a good stay.
Value for Money
9.19
Perceived value was good based on facility quality.
Food and Beverage
7.04
Breakfast options were considered poor in one review.
Overall Experience
9.21
Overall experience was positive despite some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:30

Property Description

Luxurious Alpine Retreat
Located in Zermatt, The Alpenhotel Fleurs de Zermatt is a haven of tranquility. The hotel, renovated in 2013, boasts a wellness area with a hot tub and sauna, perfect for relaxation.

Elegant Rooms with Stunning Views
The bright Alpine-style rooms are furnished with modern amenities like cable TV and Nespresso machines. Guests can enjoy breathtaking Matterhorn views from the south-facing rooms with balconies.

Convenient Location and Exceptional Service
With a short walk to the train and funicular stations, exploring Zermatt is a breeze. Indulge in a delicious buffet breakfast each morning before heading out.

Experience the beauty of Zermatt at The Alpenhotel Fleurs de Zermatt and book your stay today!

Important information:

Zermatt is a car-free resort. You have to park your car in Täsch and proceed by train or taxi. During winter it is recommended to reserve a parking space in Täsch well in advance.

Please note that the submitted credit card will be used for the deposit and has to be presented upon check-in.

Please contact the property if you require any extra beds.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Location

Guest Reviews

8.7
Based on 3782 reviews
Cleanliness: 9.04
Service: 7.51
Location: 9.55
Room Quality: 9
Amenities: 9.03
Value for Money: 9.19
Food and Beverage: 7.04
Overall Experience: 9.21
S
Sarah solo_traveller ch
5
2026-08-29 via Nuitee
C
Christine couple de
9
2026-08-29 via Nuitee
S
Shlomit solo_traveller il
9
2026-08-29 via Nuitee
N
Neuenburg couple ch
9
Schönes Ferienhotel
Pros:

Schönes Ferienhotel an guter Lage in der nähe des Bahnhofes (Zentrum in ca. 5 Min. zu Fuss erreichbar). Grosses sauberes Zimmer mit Matterhornblick und schönes Badezimmer. Wir kommen gerne wieder!

2026-08-28 via Nuitee
M
Manuela couple ch
9
2026-08-28 via Nuitee
D
Dorothea couple nl
8
Pros:

Comfortabel, op de kamer een inloopkast waar je heel goed alle spullen in opruimt . Zo blijft je kamer makkelijk gezellig . Prachtige kamer en heel schoon.
Mooi uitzicht , fijn balkon.
Goed ontbijt

Cons:

Er is geen restaurant, zodat het een beetje ‘doods’ is, er is een bar, personeel stak gezellig kaarsjes aan maar het is dan toch of dat niet van de grond komt. Beetje ongezellig .

2026-08-28 via Nuitee
U
Urs couple ch
8
2026-08-27 via Nuitee
K
Kurt couple ch
8
2026-08-27 via Nuitee
K
KATARZYNA family_with_children pl
10
Pros:

Śniadania pyszne, urozmaicone. Lokalizacja bardzo dogodna. widok z okna piękny!

2026-08-26 via Nuitee
B
Bernhard couple ch
9
Gutes Hotel, gerne wieder.
Pros:

Alles zu unserer Zufriedenheit.

2026-08-26 via Nuitee
L
Lucie couple ch
8
2026-08-26 via Nuitee
I
Isabelle solo_traveller ch
10
Pros:

Nous avons eu la chance d'être surclassé avec une chambre magnifique avec vue sur le Cervin....
Très jolie piscine et l'espace spa est superbe....nous y retournerons.

2026-08-25 via Nuitee
S
Shah solo_traveller ie
8
2026-08-25 via Nuitee
E
Elke couple de
9
Cons:

Die Sauna könnte länger geöffnet haben.

2026-08-25 via Nuitee
C
Christelle solo_traveller ch
8
2026-08-24 via Nuitee
H
Heinz couple ch
9
Sehr erholsam und ausgezeichnet. Komme gerne wieder!
Pros:

Zimmer und Aussicht, SPA, Frühstück

Cons:

Dass es beim Velounterstand keine Steckdose zum Laden des Akkus gab😀. Beim Vorhof gab es eine Steckdose.

2026-08-24 via Nuitee
E
Edgar family_with_children be
9
Great 4-star during the summer!
Pros:

Just a very nice proper 4-star hotel. Nice, clean, and warmly-decorated rooms. Good breakfast with wide selection (including pancake maker for kids).

Cons:

The only downside is that there is no airconditiong, nor a fan, in the room. The temperature in the room may be ok in a place like Zermatt, but you want some circulation. There were no fans available to borrow. It takes about 5 minutes to walk to the main station, so you're slightly outside the actual town centre, but during the summer this is really not an issue. It of course lowers the price also a bit compared to comparable hotels that are in the very heart (but would you like that?). In winter I may not stay here because I don't want to drag my skis slightly up the road to get to the train.

2026-08-24 via Nuitee
T
Thomas couple de
10
2026-08-24 via Nuitee
I
Ilkay family_with_children ch
8
Grundsätzlich war es super
Pros:

Sehr angenehme Lage. Ruhiges Hotel.

Cons:

Sehr Schade, dass es beim Frühstück schon vor 8:00 Uhr kein Zopf mehr vorhanden war. Ansonsten war das Frühstück in Ordnung.

2026-08-24 via Nuitee
R
Roger solo_traveller de
9
Pros:

Es war ein tolles Hotel sehr zu empfehlen zentrale Lage Frühstück top

Cons:

Dass sich der Check in um fast 2 Stunden verzögert hat.Etwas ärgerlich nach 9 Stunden Anreise aber der Rrst war top.

2026-08-24 via Nuitee