Alpenhotel Fleurs de Zermatt

Hotels
8.7 (3782 reviews)
Unterer Mattenweg 41 , Zermatt , CH
+41 27 966 31 00

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Fitness center
Swimming pool
Room service
Heating
Terrace
Family rooms
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Review Highlights

Pros:
Great location
Comfortable rooms
Cons:
Poor service
Unsatisfactory breakfast

Categories

Cleanliness
9.04
Generally good cleanliness, but not specifically mentioned.
Service
7.51
Service was noted as very poor in one review.
Location
9.55
Location is excellent and convenient to central areas.
Room Quality
9
Rooms are well-appointed and comfortable.
Amenities
9.03
Amenities include a spa and pool, contributing to a good stay.
Value for Money
9.19
Perceived value was good based on facility quality.
Food and Beverage
7.04
Breakfast options were considered poor in one review.
Overall Experience
9.21
Overall experience was positive despite some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:30

Property Description

Luxurious Alpine Retreat
Located in Zermatt, The Alpenhotel Fleurs de Zermatt is a haven of tranquility. The hotel, renovated in 2013, boasts a wellness area with a hot tub and sauna, perfect for relaxation.

Elegant Rooms with Stunning Views
The bright Alpine-style rooms are furnished with modern amenities like cable TV and Nespresso machines. Guests can enjoy breathtaking Matterhorn views from the south-facing rooms with balconies.

Convenient Location and Exceptional Service
With a short walk to the train and funicular stations, exploring Zermatt is a breeze. Indulge in a delicious buffet breakfast each morning before heading out.

Experience the beauty of Zermatt at The Alpenhotel Fleurs de Zermatt and book your stay today!

Important information:

Zermatt is a car-free resort. You have to park your car in Täsch and proceed by train or taxi. During winter it is recommended to reserve a parking space in Täsch well in advance.

Please note that the submitted credit card will be used for the deposit and has to be presented upon check-in.

Please contact the property if you require any extra beds.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Location

Guest Reviews

8.7
Based on 3782 reviews
Cleanliness: 9.04
Service: 7.51
Location: 9.55
Room Quality: 9
Amenities: 9.03
Value for Money: 9.19
Food and Beverage: 7.04
Overall Experience: 9.21
G
Gabriel Friche • family_with_children • ch
10
Weekend merveilleux dans un endroit magique
Pros:

Le SPA est juste génial au retour d'une randonnée. Son équipement est très en phase avec la relaxation nécessaire.

Cons:

Les oeufs brouillés un peu trop gras.

2026-09-11 • via Nuitee
T
Thomas • couple • ch
10
2026-09-10 • via Nuitee
D
Danil • solo_traveller • ch
8
2026-09-10 • via Nuitee
D
Dorothy Ann • couple • us
10
Great view from the deck
Pros:

Everything

Cons:

Nothing

2026-09-10 • via Nuitee
G
gregory • couple • ch
7
2026-09-10 • via Nuitee
F
Fichmann • family_with_children • ch
8
2026-09-08 • via Nuitee
F
fiona • solo_traveller • gb
9
Pros:

location, standard of room, choices at breakfast, nice reading room

Cons:

couldn't get aircon to work. it seems it is heating only. We opened the window a little but as it was on the ground floor you couldn't open it too much.

2026-09-08 • via Nuitee
M
Mazzone • solo_traveller • ch
7
2026-09-08 • via Nuitee
I
Itsayaporn • couple • nl
7
2026-09-07 • via Nuitee
M
Martina • couple • at
8
2026-09-07 • via Nuitee
R
Regula • couple • ch
9
sehr schön
Pros:

Spa und Frühstück waren super

Cons:

Der Frottee Wäsche Verbrauch war zu hoch. Zuviel im Badezimmer und auch in der Spa. Da könnte man noch etwas ökologischer arbeiten.

2026-09-07 • via Nuitee
M
Miloš • couple • cz
10
Pros:

Krasný výhled na Matterhorn.

2026-09-06 • via Nuitee
J
Jeannette • couple • ch
5
2026-09-05 • via Nuitee
O
Odile • solo_traveller • fr
10
Pros:

Tout, la superficie de la chambre, la décoration, le petit déjeuner

Cons:

Rien

2026-09-04 • via Nuitee
P
Pierre • family_with_children • ch
10
Exceptionnel !
Pros:

Accueil sympathique. Hôtel avec ensemble thermal moderne fort appréciable pour se détendre. Chambre vaste et confortable au design soigné. Petit-déjeuner buffet avec toutes les vitamines nécessaires pour une bonne partie de la journée. Nous vous remercions pour le surclassement et avons envie de revenir !

2026-09-03 • via Nuitee
R
Rene • couple • ch
9
2026-09-03 • via Nuitee
D
Daniel • couple • ch
10
Pros:

Ein rundum perfektes Hotel!
Wir wurden freundlich empfangen.
Die Lage ist einfach toll, und die Zimmer sind nicht nur wunderschön eingerichtet, sondern auch sehr sauber. Der Wellnessbereich lädt wunderbar zum Erholen und Entspannen ein. Ein weiteres absolutes Highlight ist das riesige, fantastische Frühstück Buffet, das keine Wünsche offen lässt.

Cons:

Es gab absolut nichts auszusetzen. Alles war perfekt!

2026-09-03 • via Nuitee
A
Arlette • solo_traveller • ch
8
Schöne Unterkunft
Pros:

Schöne Zimmer, gutes Frühstück.

2026-09-02 • via Nuitee
E
Elissavet • couple • ch
10
2026-09-02 • via Nuitee
F
Frei • couple • ch
9
2026-09-01 • via Nuitee