Alpenhotel Fleurs de Zermatt

Hotels
8.7 (3702 reviews)
Unterer Mattenweg 41 , Zermatt , ch
+41 27 966 31 00

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Fitness center
Swimming pool
Room service
Heating
Terrace
Family rooms
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Review Highlights

Pros:
Great location
Comfortable rooms
Cons:
Poor service
Unsatisfactory breakfast

Categories

Cleanliness
9.04
Generally good cleanliness, but not specifically mentioned.
Service
7.51
Service was noted as very poor in one review.
Location
9.55
Location is excellent and convenient to central areas.
Room Quality
9
Rooms are well-appointed and comfortable.
Amenities
9.03
Amenities include a spa and pool, contributing to a good stay.
Value for Money
9.19
Perceived value was good based on facility quality.
Food and Beverage
7.04
Breakfast options were considered poor in one review.
Overall Experience
9.21
Overall experience was positive despite some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:30

Property Description

Luxurious Alpine Retreat
Located in Zermatt, The Alpenhotel Fleurs de Zermatt is a haven of tranquility. The hotel, renovated in 2013, boasts a wellness area with a hot tub and sauna, perfect for relaxation.

Elegant Rooms with Stunning Views
The bright Alpine-style rooms are furnished with modern amenities like cable TV and Nespresso machines. Guests can enjoy breathtaking Matterhorn views from the south-facing rooms with balconies.

Convenient Location and Exceptional Service
With a short walk to the train and funicular stations, exploring Zermatt is a breeze. Indulge in a delicious buffet breakfast each morning before heading out.

Experience the beauty of Zermatt at The Alpenhotel Fleurs de Zermatt and book your stay today!

Important information:

Zermatt is a car-free resort. You have to park your car in Täsch and proceed by train or taxi. During winter it is recommended to reserve a parking space in Täsch well in advance.

Please note that the submitted credit card will be used for the deposit and has to be presented upon check-in.

Please contact the property if you require any extra beds.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Location

Guest Reviews

8.7
Based on 3702 reviews
Cleanliness: 9.04
Service: 7.51
Location: 9.55
Room Quality: 9
Amenities: 9.03
Value for Money: 9.19
Food and Beverage: 7.04
Overall Experience: 9.21
J
Jhugroo • couple • fr
10
À retenir sans aucune réserve
Pros:

L extrême confort , chambre neuves avec scribe et très bons petits déjeuners

Cons:

Tour était bien

2026-08-08 • via Nuitee
J
Julian • solo_traveller • at
9
2026-08-07 • via Nuitee
C
Claude • couple • ch
8
2026-08-07 • via Nuitee
H
Hans-Peter • couple • ch
7
2026-08-07 • via Nuitee
J
jose maria • solo_traveller • es
7
Pros:

Buen hotel. Desayuno muy correcto, personal amable. El spa es fantástico y está incluido en el precio. Todo geniall

Cons:

El precio es tremebundo, aunque no es el más caro de Zermatt, ciudad de hoteles con precios desproporcionados

2026-08-06 • via Nuitee
J
Juli Grønaas • couple • no
9
2026-08-06 • via Nuitee
N
Naomi • family_with_children • us
10
Beautiful facility in every way including room, breakfast, pool, and staff!
Pros:

We loved everything about this facility! The room was comfortable, the breakfast was delicious and provided a lot of variety including “to go” items. The staff were wonderful, kind, and very helpful. One outstanding aspect is the pool and spa area! Amazing! The facility is close to the train station.

Cons:

The price was somewhat high, but the facility was worth the cost. I just don’t have a lot of money so it was a sacrifice for my grandson and I to stay there. It was a highlight of our trip.

2026-08-06 • via Nuitee
X
xingxing • couple • cn
5
2026-08-06 • via Nuitee
R
Richard • solo_traveller • se
10
2026-08-05 • via Nuitee
D
Doris • extended_group • ch
8
Wir würden es sofort wieder buchen.
Pros:

Schönes Hotel mit freundlichem Personal und sauberen, komfortablen Zimmern. Der Spa-Bereich war gepflegt und sehr entspannend.

Cons:

Es gab nichts zu bemängeln.

2026-08-04 • via Nuitee
Y
YI • solo_traveller • it
9
一切都很好，酒店挺新挺现代，装修干净大气，就是酒店工作人员有点不近人情。朋友来探访，不让上楼，住了这么多年酒店，第一次碰到。
Pros:

酒店很不错，干净传统

2026-08-04 • via Nuitee
T
Thomas • solo_traveller • de
10
Ein super Kurzurlaub mit einem außergewöhnlich guten Hotel.
Pros:

Alles top

2026-08-04 • via Nuitee
M
Martin • couple • ch
7
Pros:

geräumige Zimmer, Sauberkeit könnte besser sein.
Gastfreundlichkeit solala.

2026-08-03 • via Nuitee
N
Nicola • couple • ch
10
Pros:

Le spa

Cons:

Rien

2026-08-03 • via Nuitee
J
José Manuel • solo_traveller • ch
9
Pros:

Gute Lage, und schön eingerichtete Zimmer

2026-08-03 • via Nuitee
H
Hendrik-Jan • family_with_children • nl
8
2026-08-03 • via Nuitee
B
Brigitt • couple • ch
7
Wir hatten eine tolle Zeit in einem angenehmen Hotel
Pros:

Die Lage
Ruhig
Der Pool

Cons:

Frühstück Raum sehr eng.

2026-08-03 • via Nuitee
M
Maria Cristina • couple • it
9
2026-08-02 • via Nuitee
G
Gil • family_with_children • il
9
מלון מקסים, מחיר הגון ביחס למחירים הגבוהים בעירייה. חדרים נעימים, שירות אדיב וארוחת בוקר מצוינת.
Pros:

מיקום מצוין במרכז העירייה אבל באזור שקט. הכול חדש ונקי.
ארוחת בוקר טובה ומגוונת.
חדרים גדולים ונעימים.
שירות נעים ומסביר פנים. סייעו לנו במידע והיו אדיבים.

Cons:

בריכת השחייה קטנה באופן יחסי.
אבל זה לא הפריע לנו להנות

2026-08-02 • via Nuitee
S
Stefan • couple • ch
9
Ferienhotel mit grosszügigen Zimmern und super Spa.
Pros:

Schönes Ferienhotel an guter Lage in der Nähe des Bahnhofs. Grosses, sauberes Zimmer mit einem grosszügigen Bad. Der Wellnesbereich ist sehr gelungen. Die Wassertemperatur ist perfekt und die Sprudelanlagen top.

Cons:

Fruchtsalat, oder geschnittene Früchte fehlen am Frühstücksbuffet. Das Rührei wird in grossen Portionen eingefüllt und wird dadurch trocken.

2026-08-02 • via Nuitee