Hotel Riverview Westlands

We won’t do this hotel ever again

Great place to stay , beautiful plants and trees around, and amazing staff!!!

Small and cozy

Hotel located in a nice location but very average facility; no toiletries provided; basic room only. breakfast was horrible. Overall average hotel.

room had a hot water kettle coffe and tea packets sugar.
shower pressure was ok but not great.. and had a normal good shower head not those electric ones that shock you when you touch them.
mosquito net on above rails that goes around the bed.. worked but did see one or two on the walls in the morning.
bed and pillows were fine and comfortable
was quiet when I closed the windows and kept the fan on otherwise the bar below the garden view had a bit of loud drinkers and some music was playing after 12pm on Friday.
upon entering room, fan made a screeching sound so that took a few minutes to replace..
phone in the room and worked fine.
menu was great and I tried the Talapia Fish. the Chef made a tasty meal. Good job.
Nothing much about the river.. just basically a small stream ..
flower and plants make a nice relaxing atmosphere and tables in the garden etc..
Very nice equipped Bar and atmosphere.
check out time is 10am however I asked If I could stay longer until 12pm and that wasn't a problem.
in my opinion 60 dollars thru expedia was a bit much for this hotel. I'd having the price range at 45 per person would be a fair price.

The staff are very friendly and helpful, room.was spacious and comfortable in a nice garden setting

Quite, proximity to public transportation shopping center, city center and airport.

Loved the local experience and restaurant. Comfortable bed, beautiful setting. Missed hot water but very helpful staff.

We stayed one night upon arrival to Nairobi and everything went fine. We especially appreciated the fact that we were allowed to check in earlier (we arrived early morning) and especially liked the beautiful and calm inside garden of the hotel. The staff at the garden bar was super nice and helpful and helped us with our tour planning (even offered to pay with her Mpesa account since we didn’t have any).

Rooms were nice and clean, appropriate for the price we paid.

We felt very safe during our stay.

Had a wonderful stay , feels out of tow,n yet is within the city

Nice clean place with a out of town experience that connects you with nature .

This is a comfortable property with kind people. I have stayed here happily on multiple occasions.

The location is good, close to supermarkets and restaurants
The environment is good and quiet
Breakfast included
Fridge and water boiler inside the room

A good value for money -- in fact I prefer it to a slightly more expensive hotel down the road. Accommodation is clean and the property is well maintained. My big problem was the poor Wifi. I require Wifi for work but the Wifi network was either slow or not working at all. Despite my otherwise good impression, I will think twice before I return.

As described. Would stay here again. Friendly staff and convenient accommodations.

Not good. Was told at check out that I was not checked in and my name was missing

Gentle place in Nairobi ..but very noisy bedroom when people..good bar.. good breakfast

Staff was very helpful. New reception was under construction. It would be nice if your review stated the rooms have no air conditioning. Luckily it was cool so no problem with only a room fan provided. Heavy rain in the evening and it pointed out a problem. Even though they have two restaurants on site, there is no covered passage from the rooms to then, so I had to wait about an hour until between storms to walk to the restaurant. Restaurant service was OK and food was good, but food delivery was very slow. It was about 30 minutes from ordering soup appetizer until delivery and then another 20 minutes for main course.

Very nice hotel. Quiet, comfortable, great location.

Very nice hotel. Quiet, comfortable, great location.