Hotel Hottingen

Nice staff, quiet room, very good breakfast. Good location, easy accessible. The only slightly negative is that there are no restaurants or shops nearby.

Clean room, decent washroom and close to everything.

Very friendly staff that helped us check in early

The rooms were large and comfortable. The air conditioning in our room was not able to keep it cool inside. Despite staff repeatedly telling us it was working. The setup for the air conditioning is odd as well. We had to leave the curtains open to have air conditioning. Not the most pleasant way to sleep. Also staff was very good at night. However the lady we dealt with both mornings was very rude and unhelpful. Would be a great place in the winter if you did not require a cool room.

Good location

Nice rooms. Great customer care! Very close to the lake, restaurants, Zürich HB station.

The hotel is in an excellent location, close to trams and the Kunsthaus. We used the communal kitchen and bought pastries from the local bakery for breakfast. The hotel itself is clean and comfortable and the staff were helpful. Would stay here again.

Checked in so early. This hotel is spotless. Reception was overwhelming accommodating.

The staff was really friendly and let us check in early and leave our luggage after check out. The room was nice with a mini fridge, comfortable beds and great air conditioning.

It was nice to have the shuttle close by, so getting around the city was easy.

The only issue we had was with the shower, the water seemed to get really hot and then cold.

Super nice hotel!

The hotel is near to a tram stop. The room was cozy. Very friendly.

A nice 3 stars hotel very close to city center. Great value for the price and very friendly and helpful staff.
The rooms are spaces and has basic amenities.

I did LOTS of searching of hotels here on Tripadvisor for our 2 week trip to Europe (June 14 -28) as it was difficult to tell from the various hotels' websites if the rooms truly had air conditioning or not. Hotel Hottingen was one that I confirmed as having AC. However, once checked in and put into room 228, the AC unit would only blow room temperature air around, which was in the mid-80sF. It would not cool the air whatsoever. After about 30 minutes of searching the internet to make sure we operating the AC unit correctly, we opened the window and took the standing fan that was in the room and put it in front of the window to try and suck in some of the slightly cooler air from outside (lower 80sF). I then went downstairs and informed the desk clerk of the situation, and she said there were no other rooms available to move us into that night but that she would leave a note for the morning's desk staff to move us rooms as one would be available the following night. I asked her to come upstairs and see if she could get it to work as we may not being doing it correctly. She agreed, and was not able to get it to cool. She said something was definitely wrong.
The next morning, I went downstairs and spoke to the Manager on duty. He told me the AC did work but due to government policies, the room temperature could not be lowered less than 7 degrees than it was outside in order to preserve the structure of the classical building. I told him it was HOTTER in the room than outside (which it was) and that I would love to be able to lower the temperature in the room 7 degrees below what it was outside, but that it was not possible because the AC simply did not work. He then said that European air conditioning doesn't work the way that Americans are used to. I restated that the AC in room 228 did not work at all, in any way. I asked him to go up to the room with me and show me how to make it work. He refused. He then did give us another room, 225, and guess what - the AC worked beautifully. Just to see, I lowered the thermostat way more than 7 degrees below what it was outside at the time (it was about 88F that day) and the room got way colder. We then realized that there was no fan in 225 like there was in 228, so the hotel knew that the AC did not work in 228 and put a fan in there to try and mitigate the situation. Another lying European hotel Manager - just like we would have about a week later when in Munich. Just fix the broken air conditioners, please, and quit lying to customers about it!

Everything was OK, but the dates I was in the hotel were quite hot. I couldn’t activate AC in the room, apparently it’s operated by remote which wasn’t in the room. After my complain the maid gave me the remote and guess what AC still was blowing the hot air and wasn’t working anyway. I checked the AC by the next room and it was fine. Regardless for all my trouble they just said sorry and didn't offer any compensation. The rest was fine and breakfasts were quite good.

We stayed at this hotel in Zurich during the summer and were extremely disappointed. The biggest issue: no air conditioning. With high temperatures and no ventilation, the rooms became unbearably hot, making it nearly impossible to sleep — especially with children.

For a city like Zurich and the price we paid, we expected basic amenities like A/C, or at least a warning when booking. Unfortunately, we won’t be returning and do not recommend this hotel for families during summer.

DONT BOOK HERE! No A/C!!!
Just for 1 night and couldn’t sleep because of the heat, the room specifically said it had air conditioning. The air conditioner is behind the curtains so we have to leave them open, they know the Ac doesn’t work so they have ventilators in the room that do nothing for summer in Europe.
Went to talk to the manager at 630am I plead for them to check on my room, told them my kids were sleeping naked because of the heat, and he responded “I sleep naked at my house too”.
Don’t know how they have such a big score (probably friends and robots doing their reviews) , not friendly staff and nothing positive to say about it!!!!

This is an incredibly well run hotel. For the price, it had everything we needed and more. The location is great, the staff are very accommodating, and the facilities are well maintained. If you are looking for a no-muss no-fuss accommodation in Zürich, this is a place to stay.

A lovely hotel in a quiet neighborhood of Zurich. Our room was large and comfortable. The breakfast was very nicely done with a variety of options and a helpful staff. The location is close to public transportation, but most everything a visitor wants to see is within walking distance.

Pretty basic room. Some of the linens seemed a bit dirty, or at best, stained. TV channels were odd…one of few places where you had 98 channels and BBC Newsworld wasn’t one of them. It was also a bit noisy. Otherwise, I guess it met the basic requirements.,.but barely.

Our original room was very small and pokey with no fridge. We had booked 5nights so even tho alot of time would be spent outside the room, it was still not nice coming home to a room you couldn't swing a cat in. Margi was wonderful and found us another room at the same price which was so more spacious and came with a fridge...bonus!! Rooms are not airconditioned but in May we didn't really need it. We just opened the window to let in some fresh air when needed. Breakfast was pretty good, however, not cheap. There are a couple of cafes up to the left on the main road that have a lovely selection and much cheaper. The number 3 tram is also not far from hotel, up the left on the main road which takes you to central station and back. There are also little swiss chocolates provided on the receptionist's desk....yummo!
Big shout out, and gold star, to Mafgie for all her help during our 5 day stay. She was a gem and always wore a smile!! Totally enjoyed our stay!