EPIC Apart Hotel - Duke Street

Hotels
8 (1809 reviews)
75 Duke Street , Liverpool , gb

listing image 1
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Children allowed
Pets allowed

Facilities

Air conditioning
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Clean
Great location
Friendly staff
Spacious
Comfortable bed
Cons:
Heating issues
Poor room quality
Broken amenities
Odors in hallways

Categories

Cleanliness
7.21
There were complaints about cleanliness and maintenance, including a stained mattress and odors.
Service
8.18
Service was mostly acceptable, although some guests reported unhelpful staff.
Location
9.22
Location was frequently mentioned positively as being ideal and convenient.
Room Quality
7.17
Many guests reported issues with room quality, including broken beds and heating problems.
Amenities
7.7
Amenities included functional basics but had significant issues such as heating and TV malfunctions.
Value for Money
8.16
Overall value is considered acceptable, but some guests felt it did not meet expectations.
Food and Beverage
8.21
Food and beverage quality was not specifically mentioned, assumed standard quality.
Overall Experience
8.18
Mixed experiences, with many guests highlighting the location positively despite various issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 06:21

Property Description

Refurbished Victorian Building in Liverpool City Centre

Luxurious Apartments and Rooms
Enjoy the convenience of free Wi-Fi, air conditioning, and flat-screen TVs in each stylish apartment and room. The apartments also feature modern amenities like a dishwasher, fridge/freezer, microwave, and hob, offering you a comfortable and convenient stay.

Central Location with Easy Access to Major Attractions
Situated just a short walk from major rail stations, the Liverpool Echo Arena, BT Convention Centre, and Exhibition Centre, Duke Street Apartments by EPIC is the ideal base for exploring Liverpool. With Liverpool ONE shopping district nearby and various theatres, museums, and cathedrals within reach, you'll be at the heart of the city's vibrant culture.

Close Proximity to Football Grounds
For football enthusiasts, the proximity to both Liverpool and Everton football clubs' grounds, just a short taxi ride away, makes Duke Street Apartments by EPIC the perfect choice for a match day stay.

Book your stay at Duke Street Apartments by EPIC now to experience luxury and convenience in the heart of Liverpool!

Important information:

1. All our EPIC Properties are unmanned; we do not have a face-to-face check-in.
2. EPIC Apart Hotels do not permit nonresident visitors after the hours of 10 pm-8 am.
3. Early check-ins and Late check-outs may be available for an additional charge but cannot be guaranteed.
4. You will be required to give us your email address to complete the online check-in form.
5. We operate from a self-check-in model - you will be required to fill in an online check-in form, which you will receive via email once we have your email address. You will be required to upload official government ID and also a credit or debit card for the security deposit.
6. The Security deposit is 50% of the value of your reservation, with the lowest amount being £50.
7. Proof of Age: The lead guest must be at least 18 years of age as per the terms and conditions accepted at the time of booking.
8. Access codes and instructions will only be issued once the above is complete. They will be issued by approx. 2 pm on the day of arrival, unless you have ordered an early check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for £15 per person per stay when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1809 reviews
Cleanliness: 7.21
Service: 8.18
Location: 9.22
Room Quality: 7.17
Amenities: 7.7
Value for Money: 8.16
Food and Beverage: 8.21
Overall Experience: 8.18
G
Graeme • couple • gb
8
Pros:

Great location,

2026-04-09 • via Nuitee
E
Ellie • couple • gb
9
2026-04-07 • via Nuitee
V
Vicky • couple • gb
8
Great location and value for money
Pros:

Comfortable bed and clean spacious living area

Cons:

Could do with a lift to higher floors and sofa needs replacing

2026-04-07 • via Nuitee
M
Manon • family_with_children • gb
8
2026-04-05 • via Nuitee
J
Juri • solo_traveller • ee
10
2026-04-03 • via Nuitee
B
Beth • couple • gb
8
2026-04-02 • via Nuitee
W
William • solo_traveller • gb
5
Good location but overall a bit disappointing
Pros:

Location was good. Bed was comfortable.

Cons:

The room was quite small given that I was expecting a larger room for an "aparthotel". Sink in bathroom was too small. In fact whole bathroom was too small. No biscuits left with tea/coffee facilities.

2026-04-02 • via Nuitee
B
brendon • solo_traveller • gb
10
2026-04-02 • via Nuitee
B
Beth • couple • gb
8
2026-04-02 • via Nuitee
M
McGuire • extended_group • gb
10
Perfect for a short stay in a busy part of a great city !
Pros:

Great apartment, secure entry, extremely clean and fully equipped if staying for longer than one night. Close to great nightlife but off of the Main Street so not affected by noise of busy pubs and restaurants nearby.

2026-04-01 • via Nuitee
A
Andrew • family_with_children • gb
9
2026-03-29 • via Nuitee
R
Rhona • couple • gb
10
Great venue
Pros:

We had a great stay, room was clean and comfortable and very good value for money. Everything is within easy walking distance. Requested more coffee sachets which were quickly delivered.

Cons:

All good no complaints.

2026-03-25 • via Nuitee
R
Richard • couple • gb
7
Great location, very clean, nice apartment, needs tea & coffee facilities, bedside lights not work
Pros:

Great location

Cons:

No tea & coffee facilities. Bedside lights not working. A little tatty, needs a repaint

2026-03-24 • via Nuitee
S
Sarah • family_with_children • gb
8
A little worn in places but an excellent base for a family while visiting Liverpool
Pros:

Location, amenities and price.

Cons:

Property doesn’t look like the pictures anymore. Well used, given it’s excellent location and price, but missing wardrobe door, ‘burns’ on the carpet, decorative items no longer in place so pictures are no longer a true reflection of the property.

2026-03-24 • via Nuitee
T
Tara • family_with_children • ie
4
2026-03-23 • via Nuitee
A
Aidan • couple • ie
7
Pros:

Location

Cons:

Shower was leaking, air con didn’t work

2026-03-22 • via Nuitee
B
Brad • couple • gb
10
2026-03-21 • via Nuitee
R
Roisin • couple • gb
7
2026-03-19 • via Nuitee
J
Jan Tore • couple • no
8
2026-03-19 • via Nuitee
A
Adam • couple • gb
7
Enjoyable. Relaxed. Great location
Pros:

Location

Cons:

Sadly there’s a bit of remedial decoration and upkeep needed in the room I stayed in

2026-03-19 • via Nuitee