EPIC Apart Hotel, Duke Street, Central Liverpool Apartments Near Liverpool ONE

Hotels
8 (1881 reviews)
75 Duke Street , Liverpool , gb

Children allowed
Pets allowed

Facilities

Parking
Air conditioning
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Clean
Great location
Friendly staff
Spacious
Comfortable bed
Cons:
Heating issues
Poor room quality
Broken amenities
Odors in hallways

Categories

Cleanliness
7.21
There were complaints about cleanliness and maintenance, including a stained mattress and odors.
Service
8.18
Service was mostly acceptable, although some guests reported unhelpful staff.
Location
9.22
Location was frequently mentioned positively as being ideal and convenient.
Room Quality
7.17
Many guests reported issues with room quality, including broken beds and heating problems.
Amenities
7.7
Amenities included functional basics but had significant issues such as heating and TV malfunctions.
Value for Money
8.16
Overall value is considered acceptable, but some guests felt it did not meet expectations.
Food and Beverage
8.21
Food and beverage quality was not specifically mentioned, assumed standard quality.
Overall Experience
8.18
Mixed experiences, with many guests highlighting the location positively despite various issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 06:21

Property Description

Refurbished Victorian Building in Liverpool City Centre

Luxurious Apartments and Rooms
Enjoy the convenience of free Wi-Fi, air conditioning, and flat-screen TVs in each stylish apartment and room. The apartments also feature modern amenities like a dishwasher, fridge/freezer, microwave, and hob, offering you a comfortable and convenient stay.

Central Location with Easy Access to Major Attractions
Situated just a short walk from major rail stations, the Liverpool Echo Arena, BT Convention Centre, and Exhibition Centre, Duke Street Apartments by EPIC is the ideal base for exploring Liverpool. With Liverpool ONE shopping district nearby and various theatres, museums, and cathedrals within reach, you'll be at the heart of the city's vibrant culture.

Close Proximity to Football Grounds
For football enthusiasts, the proximity to both Liverpool and Everton football clubs' grounds, just a short taxi ride away, makes Duke Street Apartments by EPIC the perfect choice for a match day stay.

Book your stay at Duke Street Apartments by EPIC now to experience luxury and convenience in the heart of Liverpool!

Important information:

1. All our EPIC Properties are unmanned; we do not have a face-to-face check-in.
2. EPIC Apart Hotels do not permit nonresident visitors after the hours of 10 pm-8 am.
3. Early check-ins and Late check-outs may be available for an additional charge but cannot be guaranteed.
4. You will be required to give us your email address to complete the online check-in form.
5. We operate from a self-check-in model - you will be required to fill in an online check-in form, which you will receive via email once we have your email address. You will be required to upload official government ID and also a credit or debit card for the security deposit.
6. The Security deposit is 50% of the value of your reservation, with the lowest amount being £50.
7. Proof of Age: The lead guest must be at least 18 years of age as per the terms and conditions accepted at the time of booking.
8. Access codes and instructions will only be issued once the above is complete. They will be issued by approx. 2 pm on the day of arrival, unless you have ordered an early check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for £15 per person per stay when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1881 reviews
Cleanliness: 7.21
Service: 8.18
Location: 9.22
Room Quality: 7.17
Amenities: 7.7
Value for Money: 8.16
Food and Beverage: 8.21
Overall Experience: 8.18
S
Sandra Canavan solo_traveller ie
8
2026-06-06 via Nuitee
B
Beci couple gb
8
Perfect location and lovely stay
Pros:

Great location clean and had everything we needed

Cons:

Smelly corridor by door, smelt like wee! But the apartment itself very clean

2026-06-06 via Nuitee
F
Flynn solo_traveller gb
5
Cons:

Cords were all wrong to get in. no Internet phone up about it still waiting for a call back

2026-06-04 via Nuitee
J
Justin couple gb
9
2026-06-02 via Nuitee
J
Jose Francisco couple gb
8
2026-05-31 via Nuitee
E
Emmalene extended_group gb
8
2026-05-31 via Nuitee
I
Ian couple gb
10
2026-05-29 via Nuitee
G
Grace solo_traveller gb
1
Cons:

My internet wasn’t working at all in the building and worse off in the room. The WiFi wasn’t working also. Had to restart my phone a couple of times yet nothing.
Slept in fear and had to check very early the next morning.

2026-05-27 via Nuitee
O
Olugbemga solo_traveller gb
5
I refused to stay there because the building is too lonely.
Pros:

No proper information about the hotel that it has no reception. Felt it was too lonely and scary as there was no other people around.
I did not spend a night there due to this type of situation as l like seeing people around me. The hotel refused to refund my 3 days payment.
Please kindly ask them to refund my money.
Thank you.

2026-05-26 via Nuitee
L
Littlewood solo_traveller gb
7
Long weekend in Liverpool
Pros:

Excellent location which fully met our needs, comfortable bed in good sized apartment.

Cons:

The fact we had the walk up to top floor each time, but that was down to the luck of the draw I think and not a complaint.

2026-05-26 via Nuitee
D
Deborah couple gb
9
Good value for money fabulous location cleanliness very good
Pros:

Breakfast good superb location

2026-05-26 via Nuitee
A
Arun extended_group gb
10
Pros:

It was fantastic to stay there because it was in city centre so YKWIM ❤️🧿

2026-05-26 via Nuitee
C
Claus Strunge solo_traveller dk
8
2026-05-26 via Nuitee
D
Diana extended_group gb
9
2026-05-23 via Nuitee
W
Wandile solo_traveller gb
8
2026-05-23 via Nuitee
D
Dean couple gb
10
2026-05-23 via Nuitee
V
Victor family_with_children gb
1
Not recommended. Bad management & not helpful.
Pros:

Not recommended. Bad management & not helpful.

Cons:

Nothing really! Not recommended. Bad management & not helpful.

2026-05-23 via Nuitee
M
Motunrayo extended_group gb
5
Nice
Pros:

The space was nice

Cons:

The fact that we were given wrong door code , we had to wait several minutes before a staff came to enter a separate code to access our room. That was really frustrating experience.

2026-05-22 via Nuitee
M
Maria solo_traveller gb
9
A very comfortable stay at a very good price.
Pros:

I liked the location, facilities and the service.

Cons:

N/A

2026-05-22 via Nuitee
S
Samuel solo_traveller gb
7
Pros:

It was good price for what they provide and location.

Cons:

Wifi terrible, and bathroom door was broken.

2026-05-21 via Nuitee