Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Cozy and clean rooms
Cons:
Bicycles need better maintenance

Categories

Cleanliness
8.85
The review mentions the need for better maintenance of bicycles, suggesting a slight concern over cleanliness.
Service
9.85
Guests appreciated the friendly and helpful staff, and their consistency in assisting with lost baggage.
Location
9.35
No specific mention, but inferred positivity from the overall experience and guest recommendations.
Room Quality
9.35
Guests described the room as a dream and very cozy, indicating high satisfaction.
Amenities
9.35
Good facilities suggested by guest satisfaction, but bicycles need better checking.
Value for Money
9.35
Guests generally feel they received good value given the amenities and service.
Food and Beverage
9.35
Breakfast was described as abundant and satisfying by the guests.
Overall Experience
9.75
Guests expressed overall satisfaction and a strong recommendation for the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:21

Property Description

Luxurious Outdoor Pool and Terrace
Hotel Santa Fe in Puerto Ayora boasts an inviting outdoor swimming pool and a charming terrace, perfect for unwinding under the sun. Malecon harbour is just a stone's throw away while the stunning Tortuga Bay beach is a short 2.5 km drive.

Comfortable Rooms and Suites
The accommodation at Hotel Santa Fe features cozy rooms with private bathrooms, ensuring a relaxing stay. For those seeking extra space and luxury, the suites come with a separate living room for added comfort.

Delicious American Breakfast
Start your day right with a delicious American breakfast served daily at the hotel. Indulge in a spread of seasonal fruits, bread, coffee or tea, milk, eggs, and fluffy pancakes to fuel your adventures in Puerto Ayora.

Book now to experience the perfect blend of comfort and convenience at Hotel Santa Fe.

Important information:

Please be aware that Galapagos is conformed by different islands; in this case you are arriving to to Santa Cruz Island. Once you arrive to Seymour Airport in Baltra Island, please take a public bus to Baltra Ferry Terminal where you should take a ferry to Santa Cruz Ferry Terminal. Then, take a bus or a taxi to Puerto Ayora. Give the driver the property's name and directions in order to arrive easily. This whole trip take approximately 40 minutes. To move between islands you can take a boat or plane; please check with your hotel the different schedules.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: GPS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.4
Based on 65 reviews
Cleanliness: 8.85
Service: 9.85
Location: 9.35
Room Quality: 9.35
Amenities: 9.35
Value for Money: 9.35
Food and Beverage: 9.35
Overall Experience: 9.75
A
Anastasia • family_with_children • us
10
Amazing! Absolutely loved it!!!
Pros:

It felt like home. Such a lovely owner and stuff. So, cozy, clean, great breakfast - I would have come back just to stay there! :) And we will!!!!

2026-04-13 • via Nuitee
C
Caroline • couple • be
9
2026-04-09 • via Nuitee
P
Petermann • couple • de
10
Very good place to stay in Puerto Ayora
Pros:

The hotel including our room was very clean. The crew is extremely friendly and offer a helping hand whenever required.
It is located very quietly hence no noise during our stay.
Every is reachable in 5 minutes e.g. Habour for day tours, supermarkets, restaurants.
We enjoyed the stay a lot.

Cons:

N/A

2026-04-06 • via Nuitee
J
Julija • solo_traveller • lt
10
An absolutely wonderful stay!
Pros:

I had a wonderful stay at this charming hotel while traveling solo. The location is excellent, and because the hotel has only a small number of rooms, it feels very private and peaceful, perfect for relaxing and enjoying some quiet time. Room was beautiful, comfortable, with all necessary amenities. The swimming pool area is absolutely lovely and a great place to unwind after a day of exploring.
One of the highlights of my stay was that the hotel has its own boat, which made it incredibly easy and enjoyable to take boat tours and visit the beautiful islands nearby. It was a fantastic advantage.
A special thanks to the reception, incredibly helpful, welcoming, and always ready to assist with anything I needed. The owner is also a very kind and warm person, which truly adds to the friendly and personal atmosphere of the hotel. I would happily return and highly recommend it.

2026-03-11 • via Nuitee
M
Malgorzata • family_with_children • pe
10
2026-03-08 • via Nuitee
R
Rushled • family_with_children • pl
9
2026-03-01 • via Nuitee
V
Vlad • family_with_children • gb
10
Great quiet room
Pros:

The place was quiet and nice and the staff was great. They helped us with anything we needed. We used their laundry service and it was very nice as well.

We liked it because it was in a quiet part of town and the rooms were big.

2026-02-26 • via Nuitee
E
Eder • couple • br
10
Excelente
Pros:

Tudo excelente nas acomodações

2026-02-22 • via Nuitee
M
Mary • couple • ie
10
Really enjoyed my stay
Pros:

A lovely small hotel and the staff and location was really good

2026-02-13 • via Nuitee
D
David • couple • ca
10
2026-02-12 • via Nuitee
J
Jules • family_with_children • gb
9
Pros:

We loved the welcoming atmosphere with the little extras that made all the difference; a taxi waiting for our arrival at the airport, a welcome drink, complimentary drinks and snacks in the rooms and mostly the friendly staff. This hotel definitely goes above and beyond to welcome guests. They even allowed us to use the facilities after checkout.

Cons:

Everything was good

2026-02-11 • via Nuitee
L
Lauren • family_with_children • ca
10
Pros:

The best sleep we had in our entire time on the Galapagos. It was very quiet at night. The staff at the reception was kind and helpful. The breakfast was delicious and started early/before excursions. Taxi from and to the airport is included, which is a plus and saves you USD 30 each way.

Cons:

Bathroom a bit small, but is functional, so not a problem

2026-01-18 • via Nuitee
J
Jill65 • family_with_children • gb
10
Great place
Pros:

Great location, lovely pool, lovely staff and very clean.

Cons:

It would be good to have a mirror in the bedroom, the only mirror was in the bathroom.

2026-01-18 • via Nuitee
J
Jerilynn • extended_group • ca
8
Cute boutique hotel. Nice amenities Great staff
Pros:

Lovely boutique property. Comfy rooms, spacious and clean. Excellent staff. Lovely included breakfast and free mini bar.

Cons:

It is a few blocks from town centre. The mini bar is free but is not replenished daily. So if you stay one night, you win. We stayed 4. Doesn’t make sense.

2026-01-08 • via Nuitee
J
Jill65 • family_with_children • gb
10
Great location and comfortable
Pros:

Comfortable and great location, lovely staff

Cons:

The bathroom is quite small and there is no mirror in the bedroom.

2026-01-07 • via Nuitee
K
Katja • family_with_children • de
9
Hotel zum Wohlfühlen
Pros:

Das Zimmer war ein Traum. Wir haben uns sehr wohl gefühlt. Bett war perfekt. Personal sehr freundlich und hilfsbereit. Der Aufenthalt war super zum runter kommen und einfach wohl fühlen

Cons:

Fahrräder könnten besser gecheckt werden. Aber toll für kostenfreie Nutzung

2025-11-30 • via Nuitee
Z
zhirui • couple • cn
10
真是一次完美的入住体验，像是回到了自己家。
Pros:

环境设施非常好，酒店的工作人员也非常热情！早餐也十分丰盛我们都很喜欢！
在这次旅行中我遗失了我的行李箱，酒店人员一直在帮我寻找最终找到了它。真的很感谢酒店工作人员的热情帮助！
如果您来加拉帕戈斯游玩请务必选择这家酒店

2025-11-02 • via Nuitee
D
Dezso • couple • hu
10
nice stay in Santa Cruz
Pros:

cozy rooms, good breakfast, nice staff

Cons:

nothing

2025-10-26 • via Nuitee
J
Jami • young couple • us
10
Charming hotel with everything you need!
Pros:

This is a beautiful hotel. Breakfast was wonderful! The staff was incredibly accommodating. It was quiet and peaceful. Everything about it was perfect!

Cons:

We wish we could’ve stayed longer.

2025-04-26 • via Nuitee
L
Linda • young couple • us
10
Exceptional
2025-04-09 • via Nuitee