Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great service from staff
Convenient location
Cons:
Cleanliness issues in rooms
Uncomfortable bed in some rooms

Categories

Cleanliness
6.28
Several mentions of cleanliness issues, especially regarding the rooms, which had odors and were not well maintained.
Service
9.75
Staff was attentive and responsive, especially the commercial director who handled complaints well.
Location
9.29
Conveniently located just 5 minutes from the consulate, which was positively noted in reviews.
Room Quality
6.74
Issues with room cleanliness and maintenance were highlighted, alongside comfort concerns with bedding.
Amenities
8.27
The hotel has decent amenities but could improve in terms of maintenance and cleanliness.
Value for Money
8.23
Given the mixed experiences, some guests felt it was acceptable for the price they paid.
Food and Beverage
8.78
No specific negatives mentioned, indicating a satisfactory experience.
Overall Experience
8.25
The overall experience was affected by multiple factors, but the customer service helped mitigate issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:19

Property Description

Luxurious Accommodations
Hotel Santorian offers beautifully decorated rooms equipped with modern amenities such as air conditioning, flat-screen TVs, and complimentary toiletries. For a touch of luxury, opt for the Suites which also feature a convenient coffee machine.

Relaxation and Recreation
Unwind by the seasonal outdoor pool or socialize at the on-site bar. The hotel's free shuttle service makes exploring the city a breeze, while the proximity to Cerro de la Campana Mountain offers outdoor enthusiasts a thrilling adventure.

Convenient Location
Located just 5 km from Hermosillo's main square and with easy access to Plaza Girasol shopping mall, Hotel Santorian is the perfect base for both leisure and business travelers. Enjoy free WiFi and private parking during your stay.

Book now to experience a perfect blend of comfort and convenience at Hotel Santorian.

Important information:

Check-In hours are from 03:00 pm to 06:00 pm, in case of not arriving at those times the hotel will proceed to cancel the reservation.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HMO

Location

Guest Reviews

8.2
Based on 469 reviews
Cleanliness: 6.28
Service: 9.75
Location: 9.29
Room Quality: 6.74
Amenities: 8.27
Value for Money: 8.23
Food and Beverage: 8.78
Overall Experience: 8.25
J
Juan Manuel • solo_traveller • mx
10
2026-08-20 • via Nuitee
A
Ana Patricia • solo_traveller • mx
10
2026-08-19 • via Nuitee
G
GaR • solo_traveller • mx
10
2026-08-18 • via Nuitee
S
Sara • solo_traveller • mx
9
2026-08-17 • via Nuitee
B
BARBARITA ALCIRA • solo_traveller • mx
9
No se si volvere
Pros:

Instalaciones, la comida, la atencion en recepciin y qie tienen traslado a aeropuerto puntual

Cons:

Toallas gastadas raspan ,cama el colchon duro y estaba ladeado de un lado parecia viejo, las sabanas de la cama olian a sudor o es por el uso de cloro ,el jabon o estaba sucias, el agua de la regadera no se iba casi se desborda al bañarnos mi hija y yo, pedi control para tv como 3 veces y casi 3 horas para llevarmelo, habia musica en alberca demasiado fuerte que retumbaba mucho se supone uno va a descansar para salir a las 05:00am a aeropuerto lo cual tarde mucho en dormir mas bien casi ni dormi por esa musica pienso se debe moderar el ruido de la musica...se me hizo caro para una noche. Si bonito el hotel pero si cobran esa tarifa debe estar super bien todo.

2026-08-16 • via Nuitee
V
Victor Josué • family_with_children • mx
8
2026-08-12 • via Nuitee
E
Eduardo • couple • mx
8
SE CUMPLE LO QUE SE OFRECE
Pros:

LA ALBERCA EXCELENTE, EL DESAYUNO BUEN PRECIO, SUFICIENTE, EXCELENTE ATENCION

Cons:

ME COBRARON LA NOCHE DE HOSPEDAJE Y NO SE SI YA ESTABA PAGADA A BOOKING. DESCUIDO EN LA HABITACION EN GENERAL, FALTA MANTENIMIENTO

2026-08-10 • via Nuitee
M
Myrna Janneth • solo_traveller • mx
10
2026-08-08 • via Nuitee
I
Irlanda Mauricia • solo_traveller • mx
7
Pros:

Buena ubicación, el restaurante es accesible.

Cons:

Fatal el aire acondicionado, termino refrescando en la madrugada.

2026-08-05 • via Nuitee
A
Alejandra • solo_traveller • mx
7
Regular siendo que antes estaba mejor.
Pros:

Ubicación

Cons:

Inmobiliario necesita mantenimiento en paredes, baños, espejos. El aire acondicionado no era suficientemente frío para el clima de la región.

2026-08-04 • via Nuitee
R
Randy Steven • solo_traveller • mx
8
2026-07-25 • via Nuitee
M
Mark Anthony • couple • us
9
Good stay, good location and facilities
Pros:

Location

2026-07-23 • via Nuitee
S
Silva • couple • us
4
2026-07-22 • via Nuitee
E
Enrique • solo_traveller • mx
8
2026-07-22 • via Nuitee
M
Mario • couple • us
3
The property is very nice is had a good location it’s in the middle of everything, but they need to upgrade their rooms.
Pros:

It’s a good location. I really like how it looks from the outside. The pool was very nice. I really like how they have a mini bar there. The bar ladies they make a really good drinks. I really like how they have security in the front.

Cons:

The thing I didn’t like about this property was the room. It was not clean at all. The furniture is very old and dusty. The bathroom had a lot of rust. Mold in the bathroom. The good thing is I always bring my towels because the towels in my room one of them I believe it might’ve been blood on it I hope not

2026-07-21 • via Nuitee
G
gabriel • solo_traveller • mx
10
2026-07-20 • via Nuitee
A
Alfredo • solo_traveller • mx
8
2026-07-20 • via Nuitee
G
Gabriel • solo_traveller • mx
10
Excelente
Pros:

La limpieza y los espacios

Cons:

Todo bien

2026-07-19 • via Nuitee
A
Ana Sofía • solo_traveller • mx
8
2026-07-18 • via Nuitee
M
Marija • couple • us
9
2026-07-16 • via Nuitee