Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great service from staff
Convenient location
Cons:
Cleanliness issues in rooms
Uncomfortable bed in some rooms

Categories

Cleanliness
6.28
Several mentions of cleanliness issues, especially regarding the rooms, which had odors and were not well maintained.
Service
9.75
Staff was attentive and responsive, especially the commercial director who handled complaints well.
Location
9.29
Conveniently located just 5 minutes from the consulate, which was positively noted in reviews.
Room Quality
6.74
Issues with room cleanliness and maintenance were highlighted, alongside comfort concerns with bedding.
Amenities
8.27
The hotel has decent amenities but could improve in terms of maintenance and cleanliness.
Value for Money
8.23
Given the mixed experiences, some guests felt it was acceptable for the price they paid.
Food and Beverage
8.78
No specific negatives mentioned, indicating a satisfactory experience.
Overall Experience
8.25
The overall experience was affected by multiple factors, but the customer service helped mitigate issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:19

Property Description

Luxurious Accommodations
Hotel Santorian offers beautifully decorated rooms equipped with modern amenities such as air conditioning, flat-screen TVs, and complimentary toiletries. For a touch of luxury, opt for the Suites which also feature a convenient coffee machine.

Relaxation and Recreation
Unwind by the seasonal outdoor pool or socialize at the on-site bar. The hotel's free shuttle service makes exploring the city a breeze, while the proximity to Cerro de la Campana Mountain offers outdoor enthusiasts a thrilling adventure.

Convenient Location
Located just 5 km from Hermosillo's main square and with easy access to Plaza Girasol shopping mall, Hotel Santorian is the perfect base for both leisure and business travelers. Enjoy free WiFi and private parking during your stay.

Book now to experience a perfect blend of comfort and convenience at Hotel Santorian.

Important information:

Check-In hours are from 03:00 pm to 06:00 pm, in case of not arriving at those times the hotel will proceed to cancel the reservation.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HMO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 358 reviews
Cleanliness: 6.28
Service: 9.75
Location: 9.29
Room Quality: 6.74
Amenities: 8.27
Value for Money: 8.23
Food and Beverage: 8.78
Overall Experience: 8.25
A
Alejandro • couple • mx
5
2026-03-12 • via Nuitee
L
loroña • solo_traveller • mx
8
2026-03-11 • via Nuitee
R
RAMON ESPIRITU • solo_traveller • mx
4
Cons:

El colchón y sábanas muy viejos e incomodo

2026-03-07 • via Nuitee
E
Eduardo • solo_traveller • mx
5
2026-03-05 • via Nuitee
P
Paulina • solo_traveller • mx
4
Cons:

No servía el aire acondicionado, esta muy descuidado

2026-03-02 • via Nuitee
Y
Yesenia Abigail • couple • mx
10
Pros:

La habitación

Cons:

Que no hicieran limpieza durante la estadía

2026-02-25 • via Nuitee
L
Luis • solo_traveller • mx
10
2026-02-25 • via Nuitee
C
Claudia • couple • mx
10
Pros:

Desayuno, comida y cena

2026-02-24 • via Nuitee
J
Juan • extended_group • us
10
2026-02-23 • via Nuitee
M
Miguel Angel • solo_traveller • mx
3
Pros:

La hubicacion

Cons:

Huele mal, toallas sucias y rotas, parece que no lo limpian, etc

2026-02-22 • via Nuitee
B
Benjamin • family_with_children • mx
8
El hotel tiene muy buena ubicacion y servicios de transporte para temas de VISA
Pros:

Para el motivo de mi viaje muy buena ubicación

Cons:

Me parece que podrían incluir el desayuno como parte del precio

2026-01-31 • via Nuitee
J
Jesús • couple • mx
9
2026-01-31 • via Nuitee
C
Carlos • couple • mx
8
2026-01-29 • via Nuitee
V
Vega • solo_traveller • mx
10
Cons:

Hubo algunos detalles con la cerradura de la puerta y las pilas del control, pero el personal lo resolvió muy bien, fueron muy amables

2026-01-27 • via Nuitee
R
Ricardo Ignacio • couple • mx
10
Pros:

Habia un problema con el agua caliente y me cambiaron a otro cuarto sin problema

2026-01-27 • via Nuitee
R
Ritz • couple • ca
6
all in all okay--except for the sheets
Pros:

Location was fine as we had to leave early for the airport

Cons:

The bed sheets
King size bed and sheets were not fitted
Sheets slipped everywhere
Ended up sleeping on the mattress with no sheets on it through the night
That made the sleep uncomfortable

2026-01-26 • via Nuitee
R
Ruth • extended_group • us
7
2026-01-25 • via Nuitee
J
Jennifer Lizbeth • family_with_children • mx
9
Muy bueno, recomendable
Pros:

habitación muy cómoda y limpia, nos respetaron la petición de que las habitaciones estuvieran juntas lo mas cercana posible

Cons:

llegar al hotel es algo complicado por el trafico, pero con el maps no hubo problema

2026-01-22 • via Nuitee
M
MARCOS • couple • mx
10
2026-01-22 • via Nuitee
D
Diana • couple • mx
8
2026-01-22 • via Nuitee