Promenade Hotel Bintulu

Hotels
8.6 (419 reviews)
Lot 8074, No. 178, Bintulu Sentral Jalan Kindurong , Bintulu , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable rooms
Good value for money
Cons:
Mold in shower room
Lack of amenities
No outside food allowed

Categories

Cleanliness
8.23
Some reviews mentioned cleanliness positively, but also noted issues like mold in the shower room.
Service
9.2
Reviews highlighted friendly and attentive staff consistently across multiple reviews.
Location
9.24
Location was frequently mentioned positively, seen as strategic and convenient.
Room Quality
8.69
Rooms were described as clean and comfortable, meeting expectations.
Amenities
7.72
Lacked some amenities like a gym; however, basic facilities were still functional.
Value for Money
8.68
Good value noted for the price, despite minor complaints.
Food and Beverage
8.23
Food quality was praised, though there were mentions of dietary restrictions and rules.
Overall Experience
8.8
Most guests had a positive stay, with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:42

Property Description

Central Location & On-Site Bar
Conveniently located in Bintulu, Promenade Hotel Bintulu offers a central base for exploring the city. Unwind after a day of sightseeing at the on-site bar, the perfect place to relax and socialize.

Comfortable Rooms with Modern Amenities
Each air-conditioned room is equipped with a flat-screen TV, safety deposit box, and a private bathroom with complimentary toiletries. Enjoy a restful night's sleep and make use of the provided slippers and hairdryer for added convenience.

Concierge Services & Airport Shuttle
Experience seamless hospitality with a 24-hour front desk offering luggage storage and concierge services. For guests arriving or departing by air, the hotel can arrange for airport shuttle services upon request.

Indulge in a memorable stay at Promenade Hotel Bintulu - book now to secure your accommodation.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 419 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.24
Room Quality: 8.69
Amenities: 7.72
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 8.8
R
Rathinam • couple • my
9
2026-03-12 • via Nuitee
S
SAMYKANOO • family_with_children • my
8
Overall i am satisfied
Pros:

Generally breakfast was ok.
Fried rice & nasi lemak was good.

Cons:

But very few items & less varieties in chicken & fish

2026-03-09 • via Nuitee
M
MOHD RUSAIDI • couple • my
1
2026-02-13 • via Nuitee
F
Ferino • couple • my
7
2026-02-09 • via Nuitee
U
Ugai • family_with_children • my
10
2026-01-31 • via Nuitee
M
Mohd Azwan • family_with_children • my
9
2026-01-25 • via Nuitee
N
Nazura • extended_group • my
7
2026-01-19 • via Nuitee
I
ILJIN • extended_group • kr
8
2026-01-19 • via Nuitee
K
Kim Sia • solo_traveller • my
7
Comfort
Pros:

None

Cons:

None

2026-01-19 • via Nuitee
J
Jaquenline • couple • my
8
2026-01-17 • via Nuitee
C
CLARENCE • couple • my
10
Nice hotel, easy access to any destination within the city.
Pros:

Excellent food. A lot of choices to choose from.

Cons:

TV should be android type.

2026-01-08 • via Nuitee
T
Tony • family_with_children • gb
7
Pros:

Easy parking

Cons:

Breakfast selectio

2026-01-08 • via Nuitee
M
maritha • family_with_children • my
10
2026-01-07 • via Nuitee
H
Henry • family_with_children • gb
8
2026-01-07 • via Nuitee
B
Busairi • family_with_children • my
8
2026-01-06 • via Nuitee
L
Luqman • solo_traveller • my
2
2026-01-06 • via Nuitee
B
Bryan • family_with_children • my
9
What an experience
Pros:

The staff especially, are friendly and helpful .The hotel itself is strategically located.

Cons:

None in particular

2026-01-05 • via Nuitee
E
erim • couple • sg
8
Overall ……all good,place and staff
Pros:

Very strategic,comfortable,clean and the staff very friendly

Cons:

Tv sometimes no channel and blur

2026-01-02 • via Nuitee
M
MARRY • family_with_children • my
6
2026-01-01 • via Nuitee
B
Balinguki • family_with_children • my
9
2025-12-25 • via Nuitee