Smy Lisboa

Hotels
•
Smy Hotels
8.2 (2707 reviews)
Rua da Artilharia 1, 112 , Lisbon , PT
+351 21 248 4900

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable bed
Cons:
Odor issues
Room temperature problems
Limited amenities

Categories

Cleanliness
7.48
Some reviews mentioned unpleasant odors and water leakage.
Service
8.95
Staff were friendly and accommodating; positive feedback on service quality.
Location
8.99
Exceptional location near key attractions, highly praised in multiple reviews.
Room Quality
7.44
Some rooms were noted as too small and issues with temperature control.
Amenities
7.97
Amenities were standard, but breakfast received positive mentions.
Value for Money
8.13
Overall impression was positive, with some concerns over limited options.
Food and Beverage
8.48
Breakfast was a strong point, though some mentioned limited choices.
Overall Experience
8.15
Guests had mixed experiences, overall satisfaction was reflected in the average rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:46

Property Description

Luxurious Accommodation
Smy Lisboa offers spacious suites and rooms with modern décor, carpeted floors, and fully-equipped bathrooms. Enjoy amenities like free WiFi, flat-screen cable TV, and minibar, with some units even featuring balconies.

Culinary Delights
Indulge in traditional Portuguese and international cuisine at the quality restaurant with an open kitchen. Choose from buffet lunch or à la carte dinner options. Explore nearby dining spots within a 10-minute walk for a taste of local flavors.

Stunning Rooftop Bar
Unwind at the 6th-floor bar with indoor lounge and seasonal deck, boasting panoramic views. The hotel also provides a 24-hour fitness center, meeting rooms, and business areas for your convenience.

Experience the perfect blend of luxury and convenience at Smy Lisboa. Book now for an unforgettable stay!

Important information:

When booking more than 5 rooms, different policies and additional supplements may applyPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

8.2
Based on 2707 reviews
Cleanliness: 7.48
Service: 8.95
Location: 8.99
Room Quality: 7.44
Amenities: 7.97
Value for Money: 8.13
Food and Beverage: 8.48
Overall Experience: 8.15
R
Rui do Carmo • couple • pt
9
2026-10-24 • via Nuitee
W
Whitney • couple • ca
1
2026-10-23 • via Nuitee
S
Simao • solo_traveller • pt
10
2026-10-22 • via Nuitee
K
Kristina • solo_traveller • lv
1
Pros:

The hotel is old and it stinks! They are trying to cover the smell with very strong air fresheners but the sewage like smell can still be felt in the bathrooms. Bathrooms also have black mould - I’d not stay in this hotel again.

Cons:

Location

2026-10-21 • via Nuitee
B
Broissard Michel • couple • fr
10
2026-10-21 • via Nuitee
F
Florian • couple • at
7
2026-10-21 • via Nuitee
T
Tim Williams • couple • au
8
Pros:

The bed was so comfortable and the reception staff were really lovely. It was surprisingly nice and quiet. Shower was great.

Cons:

The aircon wasn't working so it was too hot.
The bar staff upstairs weren't very friendly

2026-10-21 • via Nuitee
R
Raquel • couple • pt
8
Pros:

Tudo

2026-10-20 • via Nuitee
R
Rodrigo • solo_traveller • pt
5
2026-10-20 • via Nuitee
I
Iglesias Mata • couple • es
8
2026-10-18 • via Nuitee
T
Todor • couple • es
10
2026-10-16 • via Nuitee
A
ANANDA • couple • br
10
2026-10-16 • via Nuitee
E
Elisa • family_with_children • ae
6
Pros:

all is good

Cons:

all is good

2026-10-13 • via Nuitee
F
Fabio • couple • it
10
2026-10-13 • via Nuitee
R
Robert Csontos • solo_traveller • sk
10
Pros:

Kedves személyzet. Tágas szobák. Bőséges reggeli.

2026-10-12 • via Nuitee
A
Ana Cláudia • solo_traveller • br
9
2026-10-11 • via Nuitee
P
Paulo • couple • pt
9
2026-10-11 • via Nuitee
M
Maria Jose • couple • ni
6
Es un hotel sencillo pero bien ubicado.
Pros:

La ubicación y el personal.

Cons:

Que nuestra habitación le fallaba el aire acondicionado, pedimos que por favor nos cambiaran y la verdad es que lo hicieron pero cuando llegamos bien tarde. Me esperaba algo mejor la verdad .

2026-10-11 • via Nuitee
L
Louis • couple • fr
4
Sale et bruyant
Pros:

La tv avec cast

Cons:

Salle de bain salle, les joints de la douche étaient noirs. Pourtant il y avait bien des femmes de ménages dans l’hôtel (très bruyantes à 7 heures du matin). Le canapé et la couette étaient tachés et la prise à côté du lit ne marchait pas. Je passe les bruits d’avion qu’on entendait beaucoup du fait de la mauvaise isolation sonore. L’hôtel n’était pas du tout calme, pas très bien situé dans Lisbonne et la chambre sale

2026-10-11 • via Nuitee
I
Isabel • couple • pt
8
Hotel simpático mas com potencial para melhorar. Indispensável melhorar o serviço de Internet e pequ
Pros:

Limpeza, espaço, sobriedade, pequeno almoço
Quarto bem limpo, espaçoso, com decoração discreta mas bonita
Pequeno almoço muito agradável e com bom serviço

Cons:

A roupa da cama com edredon demasiado pesado. Falta haver no quarto uma manta adicional para quem tem menor adaptação ás temperaturas
A Internet funciona muito mal, lenta e muitas vezes inacessivel...não pode ser hoje em dia que é indispensável
Não havia chás, nem adoçante no Quarto
Poderia ter o minibar carregado
Fomos jantar ao terraço a conselho da Empregada do Restaurante mas o espaço que poderia ser agardável está mal cuidado... pavimento inacabado, plantas mortas ou mal cuidadas

2026-10-10 • via Nuitee