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Facilities
Property facilities
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Packed lunches
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Non-smoking throughout
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Shared lounge/TV area
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Concierge service
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Wheelchair accessible
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Kid meals
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Key card access
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Covered parking
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Secured parking
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Garage
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Smy Lisboa offers spacious suites and rooms with modern décor, carpeted floors, and fully-equipped bathrooms. Enjoy amenities like free WiFi, flat-screen cable TV, and minibar, with some units even featuring balconies.
Culinary Delights
Indulge in traditional Portuguese and international cuisine at the quality restaurant with an open kitchen. Choose from buffet lunch or à la carte dinner options. Explore nearby dining spots within a 10-minute walk for a taste of local flavors.
Stunning Rooftop Bar
Unwind at the 6th-floor bar with indoor lounge and seasonal deck, boasting panoramic views. The hotel also provides a 24-hour fitness center, meeting rooms, and business areas for your convenience.
Experience the perfect blend of luxury and convenience at Smy Lisboa. Book now for an unforgettable stay!
When booking more than 5 rooms, different policies and additional supplements may applyPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Public parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 4 years old stay for free when using an existing bed.
Children from 5 years old to 12 years old stay for € 40 per person per night when using an existing bed.
Children from 5 years old to 12 years old stay for € 20 per person per night when using an available extra bed.
People 13 years old and over stay for € 40 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Le personnel agréable et serviable
Le couloir aérien
La ubicación y la limpieza
La cena de por la noche
A fantastic set of staff very helpful
My husband and I stayed at Smy Lisboa hotel in Lisbon from the 2nd to the 7th of March for six nights, and overall we had a very pleasant experience.
On the day we arrived, we got to the hotel a few hours earlier than the official check-in time. We only intended to leave our luggage and return later. However, the very kind lady at reception, Leonilda, went out of her way to help us by checking us in early and giving us the room key, which we really appreciated.
Unfortunately, when we first entered the room, there was a very strong sewage smell. We left our luggage and returned to reception to explain the issue, and I mentioned that I would not be able to stay in that room. Leonilda was extremely helpful and reassuring.
We needed to go out for lunch, she gave us a map, recommended nearby shopping areas and restaurants, and assured us that the problem would be resolved while we were out.
When we came back about two hours later, our belongings had already been moved to another room. From that point on, everything during our stay was excellent. The hotel was very clean, located in a nice area of the town, and all the staff were friendly and helpful.
Leonilda was extremely helpful in directing us wherever we needed to go. She assisted us with understanding the bus, tram, and metro tickets, explaining which lines to take and how to get around the city. She clearly has excellent knowledge of Lisbon’s transport network, which made it much easier for us to navigate the city.
We would especially like to thank you Rui, who kindly took us to the city centre on the hotel shuttle bus a couple of days later. The route he used also helped us realise that it is actually very easy to walk from the hotel to the city centre.
Throughout our stay, nothing was too much trouble for the staff. Every question and request was answered quickly and with genuine friendliness.
The only criticism ( not hotel 's fault) I would mention is the hotel appears to be on or close to the flight path to the airport, so planes pass overhead quite frequently ( every 2-5 minutes), both during the day and at night. As I am a very light sleeper, this made sleeping a bit difficult for me. Of course, this is not the hotel’s fault, just a consequence of its geographical location.
Because of this, I personally might choose somewhere quieter next time. However, for anyone who is not sensitive to noise, this hotel is a very clean, welcoming place with genuinely helpful staff.
Thank you again to Leonilda and Rui, and the whole team for making our stay so pleasant.
O quarto era bastante espaçoso, confortável. Ideal para família.
Os funcionários muito simpáticos e atenciosos.
Nada a dizer
Rendkívül tiszta, szép, igényes szálloda. Csak ajánlani tudom!
Nem volt ilyen
The room was comfortable, though very few amenities. The hot water in the shower suddenly turned to boiling every 30 seconds. On the up side, the TV allowed for casting from my phone, and the hotel restaurant was great. The staff was very helpful and friendly.
It's an ordinary hotel, I wouldn't really fault anything, except perhaps that the acclimatization or ventilation system is quite loud and sometimes hums in the room.
On the other hand, I appreciate the very friendly staff who changed my room, very friendly staff at the service desk at the breakfast buffet, nice people, I was satisfied. I got a better room and they treated me fairly.
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