Smy Lisboa

Hotels
•
Smy Hotels
8.2 (2590 reviews)
Rua da Artilharia 1, 112 , Lisbon , pt

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable bed
Cons:
Odor issues
Room temperature problems
Limited amenities

Categories

Cleanliness
7.48
Some reviews mentioned unpleasant odors and water leakage.
Service
8.95
Staff were friendly and accommodating; positive feedback on service quality.
Location
8.99
Exceptional location near key attractions, highly praised in multiple reviews.
Room Quality
7.44
Some rooms were noted as too small and issues with temperature control.
Amenities
7.97
Amenities were standard, but breakfast received positive mentions.
Value for Money
8.13
Overall impression was positive, with some concerns over limited options.
Food and Beverage
8.48
Breakfast was a strong point, though some mentioned limited choices.
Overall Experience
8.15
Guests had mixed experiences, overall satisfaction was reflected in the average rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:46

Property Description

Luxurious Accommodation
Smy Lisboa offers spacious suites and rooms with modern décor, carpeted floors, and fully-equipped bathrooms. Enjoy amenities like free WiFi, flat-screen cable TV, and minibar, with some units even featuring balconies.

Culinary Delights
Indulge in traditional Portuguese and international cuisine at the quality restaurant with an open kitchen. Choose from buffet lunch or à la carte dinner options. Explore nearby dining spots within a 10-minute walk for a taste of local flavors.

Stunning Rooftop Bar
Unwind at the 6th-floor bar with indoor lounge and seasonal deck, boasting panoramic views. The hotel also provides a 24-hour fitness center, meeting rooms, and business areas for your convenience.

Experience the perfect blend of luxury and convenience at Smy Lisboa. Book now for an unforgettable stay!

Important information:

When booking more than 5 rooms, different policies and additional supplements may applyPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 12 years old stay for € 40 per person per night when using an existing bed.
    Children from 5 years old to 12 years old stay for € 20 per person per night when using an available extra bed.
    People 13 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 2590 reviews
Cleanliness: 7.48
Service: 8.95
Location: 8.99
Room Quality: 7.44
Amenities: 7.97
Value for Money: 8.13
Food and Beverage: 8.48
Overall Experience: 8.15
R
Rui • couple • pt
10
2026-06-27 • via Nuitee
P
Petra • solo_traveller • nl
9
Pros:

Zeer goede matrassen

Cons:

Alleen bij aankomst stond drinkwater op de kamer. Was erg fijn geweest als dit dagelijks werd aangevuld

2026-06-25 • via Nuitee
M
marcel • solo_traveller • fr
9
2026-06-24 • via Nuitee
F
Federica • couple • it
9
Pros:

Camera molto spaziosa e pulita. Lo staff molto cordiale.
Posizione buona, centro raggiungibile in 10 minuti di bus

2026-06-23 • via Nuitee
J
Juergen • couple • de
9
Schönes Hotel in zentraler Lage zu den Highlights der Innenstadt von Lissabon
Pros:

Schöne Lage nahe am Stadtzentrum. Sehr schönes Zimmer mit Balkon (Planespotting ganztägig inklusive). Zimmer gut schallisoliert. Minibar vorhanden, aber relativ teuer. Sehr freundliches und hilfsbereites Personal. Frühstück und Abendessen (wenn gebucht) in guter Qualität in Buffetform. Kein Schnäppchen, aber sehr zu empfehlen.

Cons:

Nichts.

2026-06-22 • via Nuitee
V
Veronica • solo_traveller • pt
3
Não recomendo, fraquinho para um hotel de 4 estrelas
Pros:

Cama e almofadas confortáveis.

Cons:

Foi muito desagradável ser acordada às 9h da manhã com o bater à porta insistentemente pela funcionária da limoeza que queria vir limpar o quarto quanto o check out seria até às 12h.

2026-06-22 • via Nuitee
F
Filomena • solo_traveller • pt
9
Estadia impecável
Pros:

Facilitaram a troca de quarto para chek-in antecipado
Colchão e almofadas excelentes, melhores que em hotéis com mais estrelas
Ar condicionado eficiente e silencioso
TV com mensagem personalizada de boas-vindas
Pequeno-almoço muito bom e diversificado
Vários espaços de convívio no hotel

2026-06-22 • via Nuitee
A
Antonio • extended_group • pt
8
2026-06-22 • via Nuitee
L
Lucas • solo_traveller • pt
10
2026-06-22 • via Nuitee
M
Manuel • family_with_children • pt
8
2026-06-21 • via Nuitee
A
Antonio Lemos • couple • pt
10
Pros:

Confortável

Cons:

Nada

2026-06-21 • via Nuitee
C
Cristina • solo_traveller • se
9
Hotell som man gärna återvänder till.
Pros:

Mycket trevlig och hjälpsam personal. Stor terrass med utsikt över flera sevärdheter i Lissabon. Bra frukostbuffé. Mycket skön säng.

Cons:

Skulle funnits badrockar och tofflor i rummet men det saknades. Å andra sidan så orkade vi inte säga till så hotellet fick ingen möjlighet att rätta till.

2026-06-21 • via Nuitee
A
Adeel • couple • gb
10
Pros:

Location & we got upgraded

Cons:

Nothings

2026-06-21 • via Nuitee
S
Simone • couple • pt
8
2026-06-21 • via Nuitee
M
Maxtamp • solo_traveller • it
8
Accoglienza speciale a Lisbona
Pros:

Staff accogliente, gentile e di grande supporto. Un ringraziamento particolare a Fabrizio, che ci ha accompagnati in centro, ci ha dato ottimi consigli su dove andare e ci ha raccontato con passione un po’ di storia e di usi e costumi portoghesi. Un valore aggiunto al nostro soggiorno. Consigliato!

Cons:

Forse La distanza dal centro! Ma non è un problema: si raggiunge con una piacevole passeggiata di circa mezz’ora lungo una delle strade più belle di Lisbona. Esperienza molto positiva, consigliato!

2026-06-17 • via Nuitee
K
klaude • extended_group • lb
8
2026-06-17 • via Nuitee
.
.K • couple • ca
9
2026-06-16 • via Nuitee
L
Léo • couple • br
10
2026-06-16 • via Nuitee
V
Valentina • solo_traveller • it
8
Accoglienza speciale a Lisbona!
Pros:

Colazione continentale fantastica! Staff accogliente, gentile e di grande supporto. Un ringraziamento particolare a Fabrizio, che ci ha accompagnati in centro, ci ha dato ottimi consigli su dove andare e ci ha raccontato con passione un po’ di storia e di usi e costumi portoghesi. Un valore aggiunto al nostro soggiorno. Consigliato!

Cons:

Nulla! Anche La distanza dal centro non è un problema: si raggiunge con una piacevole passeggiata di circa mezz’ora lungo una delle strade più belle di Lisbona. Esperienza molto positiva, consigliato!

2026-06-16 • via Nuitee
B
Barbara • solo_traveller • gb
9
2026-06-15 • via Nuitee