Smy Lisboa

Hotels
•
Smy Hotels
8.2 (2532 reviews)
Rua da Artilharia 1, 112 , Lisbon , pt

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable bed
Cons:
Odor issues
Room temperature problems
Limited amenities

Categories

Cleanliness
7.48
Some reviews mentioned unpleasant odors and water leakage.
Service
8.95
Staff were friendly and accommodating; positive feedback on service quality.
Location
8.99
Exceptional location near key attractions, highly praised in multiple reviews.
Room Quality
7.44
Some rooms were noted as too small and issues with temperature control.
Amenities
7.97
Amenities were standard, but breakfast received positive mentions.
Value for Money
8.13
Overall impression was positive, with some concerns over limited options.
Food and Beverage
8.48
Breakfast was a strong point, though some mentioned limited choices.
Overall Experience
8.15
Guests had mixed experiences, overall satisfaction was reflected in the average rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:46

Property Description

Luxurious Accommodation
Smy Lisboa offers spacious suites and rooms with modern décor, carpeted floors, and fully-equipped bathrooms. Enjoy amenities like free WiFi, flat-screen cable TV, and minibar, with some units even featuring balconies.

Culinary Delights
Indulge in traditional Portuguese and international cuisine at the quality restaurant with an open kitchen. Choose from buffet lunch or à la carte dinner options. Explore nearby dining spots within a 10-minute walk for a taste of local flavors.

Stunning Rooftop Bar
Unwind at the 6th-floor bar with indoor lounge and seasonal deck, boasting panoramic views. The hotel also provides a 24-hour fitness center, meeting rooms, and business areas for your convenience.

Experience the perfect blend of luxury and convenience at Smy Lisboa. Book now for an unforgettable stay!

Important information:

When booking more than 5 rooms, different policies and additional supplements may applyPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 12 years old stay for € 40 per person per night when using an existing bed.
    Children from 5 years old to 12 years old stay for € 20 per person per night when using an available extra bed.
    People 13 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 2532 reviews
Cleanliness: 7.48
Service: 8.95
Location: 8.99
Room Quality: 7.44
Amenities: 7.97
Value for Money: 8.13
Food and Beverage: 8.48
Overall Experience: 8.15
M
Miguel • solo_traveller • pt
6
Pros:

Localização

Cons:

Colchão degradado e desconfortável no quarto. Mobiliário da recepção sujo e degradado.

2026-05-01 • via Nuitee
K
Karol • couple • pl
7
2026-05-01 • via Nuitee
J
Julio Cesar • couple • ar
10
Pros:

Todo

Cons:

El poco tiempo que tengo

2026-04-30 • via Nuitee
S
steven • solo_traveller • gb
9
Pros:

Reception was very helpful and polite.

Cons:

Slightly tired emulsion on walls.

2026-04-28 • via Nuitee
R
Rietorchis • couple • nl
8
Goed te verblijven
2026-04-28 • via Nuitee
A
Anastasia • couple • ua
5
2026-04-28 • via Nuitee
J
Juan • couple • ve
5
2026-04-27 • via Nuitee
J
jorge • solo_traveller • es
10
2026-04-26 • via Nuitee
V
VALÉRIA • solo_traveller • br
9
2026-04-25 • via Nuitee
L
Laura • extended_group • it
10
Buena relación calidad - precio y conveniente unicacion
Pros:

En general todo muy bien

Cons:

Que no había aire acondicionado y hemos tenido que dormir con las ventanas abiertas y se escuchan muy fuerte el sonido de los aviones..

2026-04-25 • via Nuitee
P
Patricia • couple • pt
9
Staying at this hotel left us with "Smy-ls" on our faces!
Pros:

The hotel is in a good location - walking distance to Parque Eduardo VII. We liked the layout of the room and were also happy that we had a balcony so we could sit outside and enjoy the sunshine! (We were on the 8th floor.) Breakfast was good. There was a choice of fruit, cereals, breads, savouries and pastries.

Cons:

The coffee in the breakfast area was average. We are used to drinking strong coffee here in Portugal!

2026-04-24 • via Nuitee
C
Cristina • family_with_children • es
5
2026-04-23 • via Nuitee
A
Alexandra • solo_traveller • pt
9
2026-04-22 • via Nuitee
C
Corina florica • solo_traveller • it
8
Pros:

Staff accogliente

Cons:

La pulizia

2026-04-22 • via Nuitee
F
Fani • extended_group • be
10
2026-04-21 • via Nuitee
G
Gert Peter • solo_traveller • de
7
Pros:

Das Hotel war sauber und Check In und Check Out schnell und kompetent.

Cons:

Das Frühstück hätte von der Auswahl etwas umfangreicher sein können.

2026-04-20 • via Nuitee
V
Victoria • extended_group • be
6
Recommend for a short stay in Lisbon!
Pros:

Check in / out was smooth, room was clean, bed was comfy, great location.

Cons:

Shower wasn't very hot, in general the hotel is a little dated, certain areas could use some renovating but not a deal breaker!

2026-04-20 • via Nuitee
C
Cinderella Marlene Patricia • solo_traveller • fr
7
Pros:

Situation géographique et propreté

2026-04-20 • via Nuitee
A
André Câmara • solo_traveller • pt
8
2026-04-19 • via Nuitee
P
Pcity • solo_traveller • nl
10
Aanrader
Pros:

Fijn hotel, goed ontbijt tot 11.00 uur
Uitchecken tot 12.00
Goede locatie, met een Uber voor 5 euro in centrum

Cons:

-

2026-04-19 • via Nuitee