Smy Lisboa

Hotels
Smy Hotels
8.2 (2444 reviews)
Rua da Artilharia 1, 112 , Lisbon , pt

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable bed
Cons:
Odor issues
Room temperature problems
Limited amenities

Categories

Cleanliness
7.48
Some reviews mentioned unpleasant odors and water leakage.
Service
8.95
Staff were friendly and accommodating; positive feedback on service quality.
Location
8.99
Exceptional location near key attractions, highly praised in multiple reviews.
Room Quality
7.44
Some rooms were noted as too small and issues with temperature control.
Amenities
7.97
Amenities were standard, but breakfast received positive mentions.
Value for Money
8.13
Overall impression was positive, with some concerns over limited options.
Food and Beverage
8.48
Breakfast was a strong point, though some mentioned limited choices.
Overall Experience
8.15
Guests had mixed experiences, overall satisfaction was reflected in the average rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:46

Property Description

Luxurious Accommodation
Smy Lisboa offers spacious suites and rooms with modern décor, carpeted floors, and fully-equipped bathrooms. Enjoy amenities like free WiFi, flat-screen cable TV, and minibar, with some units even featuring balconies.

Culinary Delights
Indulge in traditional Portuguese and international cuisine at the quality restaurant with an open kitchen. Choose from buffet lunch or à la carte dinner options. Explore nearby dining spots within a 10-minute walk for a taste of local flavors.

Stunning Rooftop Bar
Unwind at the 6th-floor bar with indoor lounge and seasonal deck, boasting panoramic views. The hotel also provides a 24-hour fitness center, meeting rooms, and business areas for your convenience.

Experience the perfect blend of luxury and convenience at Smy Lisboa. Book now for an unforgettable stay!

Important information:

When booking more than 5 rooms, different policies and additional supplements may applyPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 12 years old stay for € 40 per person per night when using an existing bed.
    Children from 5 years old to 12 years old stay for € 20 per person per night when using an available extra bed.
    People 13 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 2444 reviews
Cleanliness: 7.48
Service: 8.95
Location: 8.99
Room Quality: 7.44
Amenities: 7.97
Value for Money: 8.13
Food and Beverage: 8.48
Overall Experience: 8.15
H
Helia extended_group pt
9
Funcional e agradável!
Pros:

A suite tinha muito espaço para 3 pessoas e tinha 2 WC's. Foi ótimo! Boas instalações! Boa localização!

2026-04-09 via Nuitee
A
Armands couple lv
6
2026-04-09 via Nuitee
E
Elizandro couple pt
10
Pros:

Tudo..

2026-04-08 via Nuitee
C
Catarina solo_traveller pt
10
2026-04-07 via Nuitee
C
Catarina solo_traveller pt
10
2026-04-07 via Nuitee
I
Inneska couple ua
10
2026-04-06 via Nuitee
T
Tania solo_traveller pt
9
2026-04-06 via Nuitee
O
Osvaldo solo_traveller ao
9
2026-04-06 via Nuitee
A
ANNA solo_traveller dk
10
2026-04-06 via Nuitee
O
Osvaldo solo_traveller ao
9
Pros:

Localização e o quarto

Cons:

Não tenho reclamação

2026-04-06 via Nuitee
A
Arianna couple it
10
Pros:

Tutto

2026-04-06 via Nuitee
M
Maryam couple at
8
2026-04-05 via Nuitee
M
Marco family_with_children lu
9
2026-04-05 via Nuitee
A
Adriana extended_group es
8
2026-04-05 via Nuitee
S
Sylvie couple be
7
Pros:

- confort de la chambre
- balcon
- petit déjeuner

Cons:

- bar du rooftop fermé (n'ouvre que en mai mais non précisé sur booking)
- emplacement loin du centre

2026-04-05 via Nuitee
B
Blanca solo_traveller es
10
2026-04-04 via Nuitee
F
Francisca couple es
6
No recomendable.
Pros:

El personal muy amable

Cons:

No pude dormir en toda la noche por el ruido de los coches, los aviones y el calor en la habitación. El aire acondicionado no funcionaba y hacia un calor espantoso.

2026-04-04 via Nuitee
J
Julian couple gb
9
Lovely hotel, short walk to the park.
Pros:

Lovely room. Thank you for the upgrade.

Cons:

Coffee refills in the room.

2026-04-04 via Nuitee
P
Paulo solo_traveller ao
8
Tranquila
Pros:

É um hotel muito tranquilo, consegui dormir à vontade

Cons:

Deviam prestar mais atenção aos detalhes dos móveis. Por exemplo, num dos quartos, a base da cama estava rasgada. A cabeceira encontrava-se ligeiramente suja, tal como as paredes, que apresentavam algumas manchas. Sendo um hotel de quatro estrelas, estes pormenores não deveriam passar despercebidos.

2026-04-04 via Nuitee
E
Edno couple pt
9
Excelente
Pros:

Limpeza, localização e conforto

2026-04-04 via Nuitee