Smy Lisboa

Hotels
Smy Hotels
8.2 (2707 reviews)
Rua da Artilharia 1, 112 , Lisbon , pt

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable bed
Cons:
Odor issues
Room temperature problems
Limited amenities

Categories

Cleanliness
7.48
Some reviews mentioned unpleasant odors and water leakage.
Service
8.95
Staff were friendly and accommodating; positive feedback on service quality.
Location
8.99
Exceptional location near key attractions, highly praised in multiple reviews.
Room Quality
7.44
Some rooms were noted as too small and issues with temperature control.
Amenities
7.97
Amenities were standard, but breakfast received positive mentions.
Value for Money
8.13
Overall impression was positive, with some concerns over limited options.
Food and Beverage
8.48
Breakfast was a strong point, though some mentioned limited choices.
Overall Experience
8.15
Guests had mixed experiences, overall satisfaction was reflected in the average rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:46

Property Description

Luxurious Accommodation
Smy Lisboa offers spacious suites and rooms with modern décor, carpeted floors, and fully-equipped bathrooms. Enjoy amenities like free WiFi, flat-screen cable TV, and minibar, with some units even featuring balconies.

Culinary Delights
Indulge in traditional Portuguese and international cuisine at the quality restaurant with an open kitchen. Choose from buffet lunch or à la carte dinner options. Explore nearby dining spots within a 10-minute walk for a taste of local flavors.

Stunning Rooftop Bar
Unwind at the 6th-floor bar with indoor lounge and seasonal deck, boasting panoramic views. The hotel also provides a 24-hour fitness center, meeting rooms, and business areas for your convenience.

Experience the perfect blend of luxury and convenience at Smy Lisboa. Book now for an unforgettable stay!

Important information:

When booking more than 5 rooms, different policies and additional supplements may applyPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

8.2
Based on 2707 reviews
Cleanliness: 7.48
Service: 8.95
Location: 8.99
Room Quality: 7.44
Amenities: 7.97
Value for Money: 8.13
Food and Beverage: 8.48
Overall Experience: 8.15
M
Miguel solo_traveller cd
8
2026-08-29 via Nuitee
D
David couple pt
8
2026-08-29 via Nuitee
M
Monica couple br
10
Funcionários excelentes, hotel muito organizado e limpo, quartos espaçosos, voltaria e indico ele a todos
2026-08-29 via Nuitee
M
Miguel Ángel couple es
9
2026-08-29 via Nuitee
U
Uladzislau solo_traveller by
9
2026-08-28 via Nuitee
J
João couple pt
8
2026-08-28 via Nuitee
M
Marcelo couple pt
10
🔝🔝🔝
Pros:

Pequeno almoço excelente, com muitas opções, bofê livre , uma maravilha, os funcionários sempre com a preocupação de manter a mesa limpa como por exemplo, pratos que já não estão a ser utilizados, copos etc... Muito bom mesmo.

Cons:

Na minha opinião não teve nada de que não tivesse gostado.🔝

2026-08-27 via Nuitee
C
CYNTHIA couple br
8
2026-08-27 via Nuitee
J
João Roque couple pt
8
Pros:

A localização, a simpatia dos colaboradores

Cons:

Nada a apontar

2026-08-26 via Nuitee
C
Cristina couple es
5
Pros:

Servicio de transporte que te llevaba al centro y personal amable

Cons:

No me cambiaron las toallas de cara y el secador no funcionaba , no reponían las cosas del baño

2026-08-26 via Nuitee
F
Ferruccio solo_traveller it
8
2026-08-25 via Nuitee
C
conceição solo_traveller ao
9
2026-08-24 via Nuitee
V
Vasco solo_traveller pt
3
2026-08-24 via Nuitee
E
Edison couple co
10
Estáncia placentera
Pros:

La verdad al no saber el idioma el personal
Se portó excelente con nosotros un atención increíble

Cons:

Todo perfecto

2026-08-23 via Nuitee
A
AngelaSR solo_traveller pt
8
2026-08-23 via Nuitee
B
Blanka extended_group pl
10
Extra hotel dla naszej grupy
Pros:

Super obiekt, wszystko extra. Polecam z całego serca. Poprosiliśmy o kolację do pokoju ponieważ lot był w nocy i mile zaskoczeni byliśmy - cała pyszna kolacja w pokoju czekała. Poprosiliśmy o szybsze śniadanie …… i było specjalnie dla nas. Miła obsługa, pyszne jedzenie, fajne pokoje a zamòwiliśmy 5. Troszkę dalej od centrum ale transport był też extra. Chyba za rok wròcimy do tego hotelu.

Cons:

Wszystko super

2026-08-22 via Nuitee
B
Blanka extended_group pl
10
Super hotel
Pros:

Super hotel

2026-08-22 via Nuitee
F
FERNANDO solo_traveller es
5
No volveré
Pros:

El desayuno es correcto

Cons:

El hotel NO tiene parking. Cuando les dije que había elegido el hotel porque tenía parking en la descripción me dijeron que tenían acuerdo con un parking que no estaba demasiado lejos pero que estaba completo.
La habitación no estaba en las mejores condiciones (moqueta y paredes con manchas) y la ventana daba a los aparatos de aire acondicionado y a una obra.

2026-08-22 via Nuitee
P
Pedro couple pt
4
Boa estadia mas com desilusão
Pros:

Gostei da vista do quarto no ultimo andar.
O pequeno almoço também foi bom e diversificado. As instalações são aceitáveis e confortáveis. O hotel ainda parece ser de 4 estrelas.

Cons:

Apesar de ser atípico uma noite fria de agosto, tentámos pedimos uma manta à receção, pelas 21:30, pois o quarto não tinha. Além de ninguém atender, depois de descer os 8 andares, não me conseguiram dar nenhuma, nem um edredão, nem lençóis nem aquecedor.. o ac só faz frio em agosto. Fiquei incrédulo.
Outra coisa má, é a acústica. Ouve-se tudo desde a rua, os aviões a passarem junto à cobertura, as buzinas da cidade, os outros hóspedes no corredor.. o colchão é mole demais..

2026-08-22 via Nuitee
M
MARQUES CERVEIRA solo_traveller ch
2
Moyen
Cons:

J’ai oublié mon pantalon et mon chargeur personne me l’a averti

2026-08-21 via Nuitee