Smy Lisboa

Hotels
•
Smy Hotels
8.2 (2649 reviews)
Rua da Artilharia 1, 112 , Lisbon , pt
+351 21 248 4900

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable bed
Cons:
Odor issues
Room temperature problems
Limited amenities

Categories

Cleanliness
7.48
Some reviews mentioned unpleasant odors and water leakage.
Service
8.95
Staff were friendly and accommodating; positive feedback on service quality.
Location
8.99
Exceptional location near key attractions, highly praised in multiple reviews.
Room Quality
7.44
Some rooms were noted as too small and issues with temperature control.
Amenities
7.97
Amenities were standard, but breakfast received positive mentions.
Value for Money
8.13
Overall impression was positive, with some concerns over limited options.
Food and Beverage
8.48
Breakfast was a strong point, though some mentioned limited choices.
Overall Experience
8.15
Guests had mixed experiences, overall satisfaction was reflected in the average rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:46

Property Description

Luxurious Accommodation
Smy Lisboa offers spacious suites and rooms with modern décor, carpeted floors, and fully-equipped bathrooms. Enjoy amenities like free WiFi, flat-screen cable TV, and minibar, with some units even featuring balconies.

Culinary Delights
Indulge in traditional Portuguese and international cuisine at the quality restaurant with an open kitchen. Choose from buffet lunch or à la carte dinner options. Explore nearby dining spots within a 10-minute walk for a taste of local flavors.

Stunning Rooftop Bar
Unwind at the 6th-floor bar with indoor lounge and seasonal deck, boasting panoramic views. The hotel also provides a 24-hour fitness center, meeting rooms, and business areas for your convenience.

Experience the perfect blend of luxury and convenience at Smy Lisboa. Book now for an unforgettable stay!

Important information:

When booking more than 5 rooms, different policies and additional supplements may applyPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

8.2
Based on 2649 reviews
Cleanliness: 7.48
Service: 8.95
Location: 8.99
Room Quality: 7.44
Amenities: 7.97
Value for Money: 8.13
Food and Beverage: 8.48
Overall Experience: 8.15
F
Fabian • couple • nl
10
2026-07-25 • via Nuitee
G
Gisele • solo_traveller • br
10
Pros:

Excelente localização, café da manhã excelente

Cons:

Nada a comentar

2026-07-24 • via Nuitee
A
Avetisyan • extended_group • fr
10
2026-07-24 • via Nuitee
E
Elenice • couple • pt
10
2026-07-24 • via Nuitee
A
Akbota • solo_traveller • kz
10
Очень крутая локация все рядом в пешей доступности, что помогло экономить бюджет
Pros:

Номер был большой, расположение очень удобное, парень на ресепшионе очень милый , помогал постоянно

Cons:

Чуть хромает уборка

2026-07-23 • via Nuitee
C
Cruz • solo_traveller • do
9
2026-07-23 • via Nuitee
B
Betty • solo_traveller • es
8
2026-07-22 • via Nuitee
G
Gabrielle • couple • fr
8
2026-07-21 • via Nuitee
P
Paulina • couple • es
8
Cómodo
Pros:

El servicio de atención al cliente, todos majísimos y súper atentos

Cons:

La ubicación sin ser mala, no es la mejor si quieres estar más cerca del centro. Pero tienen servicio gratuito de shuttle para acercarte en las mañanas

2026-07-21 • via Nuitee
O
Osei-Darko • solo_traveller • nl
9
2026-07-21 • via Nuitee
G
gaetano • extended_group • it
9
2026-07-20 • via Nuitee
N
Nicolas • solo_traveller • it
10
2026-07-20 • via Nuitee
V
Victor • couple • ao
7
Boa
Pros:

Alimentação. Tábua de frios, o jantar e o pequeno-almoço
Às funcionárias do bar rufe top foram espetaculares

Cons:

O poli banho no WC, os copos que estava no quarto eram de plástico , a bandeja de madeira na qual foi servido a tábua fria nao gostamos,

2026-07-19 • via Nuitee
R
Raquel Simões • family_with_children • pt
8
2026-07-18 • via Nuitee
T
travelvoice • Couples • Sydney, New South Wales
2
Two Months in Europe: This was the worst hotel ever!
Pros:

The location of the hotel is great, but upon arrival we carried our own bags to our room via a very slow elevator. The room was extraordinarily hot, the aircon was blowing warm air and it stank. At first we thought a sewer issue, but no, it was the aircon itslef.

We requested a room change. It was not possible that night but we were moved the next day and compensated with a complimentary dinner in the restaurant which was pretty much over after delays getting our room sorted.

The following day I needed to retrieve something from the room we had been moved from, but the hotel had given the room to another customer. There was a total neglect of the seriousness with the aircon.

I have now read other reviews of this hotel that are similar to our experience, it's an ongoing issue.

I am a Broadcaster and very experienced traveller. I cannot recommend SMY, Lisboa.

2026-07-17 • via Tripadvisor
M
Mauricio • couple • pt
10
2026-07-17 • via Nuitee
T
Tete • couple • pt
10
Ótimo
Pros:

Tudo

Cons:

Não sei

2026-07-17 • via Nuitee
S
SAID • family_with_children • ma
7
2026-07-17 • via Nuitee
R
Renata • couple • br
10
2026-07-17 • via Nuitee
P
Pardeep • couple • nl
8
Pros:

Quite clean

Cons:

Easy

2026-07-16 • via Nuitee