Shangri-La Nanchang

Hotels
Shangri-La Hotels and Resorts
9 (62 reviews)
No. 669, Cui Lin Road, Honggutan New District, Nanchang, Jiangxi, 330038 , Nanchang , CN

Facilities

Fitness facilities
Express check-out
Health club
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Sauna
Concierge service
See all facilities

Review Highlights

Pros:
Excellent hotel
Nice gym and pool
Cons:
Room had some dust

Categories

Cleanliness
8.14
Room had some dust according to review.
Service
9.61
Staff speaks some English and assists with inquiries and deliveries.
Location
8.65
Location is new and nice but not close to the old city.
Room Quality
9.1
General quality of room is implied to be good.
Amenities
9.13
Very nice gym and pool mentioned in the review.
Value for Money
9.09
Standard quality for this hotel tier.
Food and Beverage
9.14
Standard quality for this hotel tier.
Overall Experience
9.11
Overall impression is very positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:22

Property Description

Welcome to Shangri-La Nanchang, your luxurious retreat in the heart of the city, offering unparalleled comfort and elegance.

Recreational Bliss
Unwind with an array of recreational options including a state-of-the-art health club, an inviting indoor pool, and a soothing hot tub that cater to your relaxation needs.

Culinary Delights
Savor international cuisine at Cafe Hong or indulge in 24-hour room service for those cozy nights. Our daily buffet breakfast ensures you start your day on the right note.

Business Ready
With comprehensive business amenities including a large conference space and complimentary wired and wireless internet access, we cater to both leisure and corporate travelers, ensuring all your needs are met seamlessly.

Discover this exceptional experience at Shangri-La Nanchang—book your stay today and create memories that last a lifetime!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • At check-in, guests must provide a negative PCR COVID-19 test result.
  • The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 48 hours prior to check-in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KHN

Property Policies

  • Pets

    Pets not allowed

  • Covid

    Guests must provide a negative COVID-19 test result

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Shangri-La Cares (Shangri-La)

  • Pets

    Service animals not allowed

  • Covid

    Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours

See all policies

Location

Guest Reviews

9
Based on 62 reviews
Cleanliness: 8.14
Service: 9.61
Location: 8.65
Room Quality: 9.1
Amenities: 9.13
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.11
Y
Yurou
10
Solid place.
Pros:

Excellent hotel, as good or better than 4+ stars in major American cities. Staff speaks some English and assists with inquiries and deliveries. Very nice gym and pool. Would stay if you’re a westerner in Nanchang for business or pleasure. Also, the neighborhood is new and nice but not close to the old city so if you want a more authentic experience you may consider something less western.

2025-09-24 via Nuitee
J
Jinhe
10
Pros:

大厅明亮 服务很好上下车开车门拿行李 唯一美中不足房间稍微有灰尘

2025-08-31 via Nuitee
B
Buk65 Business gb
10
An excellent five star hotel in central Nanchang
Pros:

Exactly what you would expect. A first class international hotel in the middle of Nanchang. The room was great, breakfast and the restaurant were excellent and the very large atrium gave space for relaxing or taking a coffee or beer. Good value at $100

2025-05-21 via Tripadvisor
R
Rosa family
10
Pros:

Good location with beautiful views

2025-04-11 via Nuitee
A
Adele
10
Nice hotel with a great view
Pros:

This hotel was nice. I really appreciated that I could turn the AC down as the previous hotel I was at in another town was not allowing that. It was clean and the service was great.

2025-03-20 via Nuitee
A
ABMAO NONE mx
10
Warm welcome and very friendly employees
Pros:

Employees very friendly and flexible. Room was cleaning. Hotel location is good. Room view is great. Value for money

2025-02-16 via Tripadvisor
A
ABMAO Business mx
10
The best in Nanchang
Pros:

The best in Nanchang, best location, even for fireworks. Employees are always friendly, you feel welcomed. Quality service. Mooncake also good. Definitely valued for your money.

2024-09-01 via Tripadvisor
R
rodcosvi Business br
10
Great location, facility and team members
Pros:

Great hotel and best location job Nanchang, just close to the metro which become more convenient your stay, great team members they are always willing to help you whatever you need.

2024-07-14 via Tripadvisor
E
Eledir
10
Pros:

Wonderful view of the water show ! Very close to metro and food court around

2024-07-10 via Nuitee
R
Richelle family
10
Pros:

Beautiful river views and lux rooms and amazing buffet breakfast- best in the WORLD!

2024-07-03 via Nuitee
K
kevinO5063JS NONE cn
4
very bad
Pros:

The experience is very bad. I need extra drinking water. I was told by the waiter that only two more bottles of free water can be provided every day, and there is an extra charge for that! The first time I met such a hotel, do I need to buy it alone if I want to drink water in a hotel? Has the hotel been so economical? Employees help the hotel save costs like this??

2024-06-11 via Tripadvisor
B
Benjamin
10
Pros:

The room was amazing. It was a first-class experience and I would recommended it to anyone visiting Nanchang, China.

2024-05-24 via Nuitee
Y
YULONG
10
南昌很不错的酒店
Pros:

很不错的住宿 周围很安静 前台以及礼宾小哥很有礼貌 服务意识也很强 很满意~ 推荐住宿五星!

2024-05-19 via Nuitee
Y
YULONG
10
南昌很不错的酒店
Pros:

很不错的住宿 周围很安静 前台以及礼宾小哥很有礼貌 服务意识也很强 很满意~ 推荐住宿五星!

2024-05-15 via Nuitee
Y
YULONG
10
很不错的出差住宿
Pros:

很不错的住宿 周围很安静 前台以及礼宾小哥很有礼貌 服务意识也很强 很满意~

2024-05-15 via Nuitee
E
Enda
8
Pros:

The location is great and the view from the room is superb!

2024-04-15 via Nuitee
X
xyalberta Solo travel us
10
Nice view for a luxurious retreat
Pros:

The hotel is located near the Ganjiang river. It is also close to the Nanchang west train station and all new district. The view is super nice in the club lounge. The lobby bar is also good for afternoon tea.

PS,感谢失物招领的柚子Amanda ,她很快就联系我,把我遗失的东西邮寄啦。

2024-04-03 via Tripadvisor
S
Serreto Business
6
Disappointing Shangri-La Nanchang
Pros:

My first trip to Nanchang, so I booked what I expected to be good - the Shangri-La.
The hotel is located in the New Area on the west side of Gan Jiang River, directly at the banks. The room was as expected, spacious and clean with a comfortable bed, just as I am used to from Shangri-La.
Hotel services, however, may be good only for Chinese visitors. Hardly any employee speaks English, so it is difficult to order something for breakfast or in the Lobby Lounge. Breakfast variety and quality is not as good as e.g. in the two Shangri-La hotels in Shanghai; one morning the egg station was not even manned.
The hotel does not have a bar, and English TV channels are not available, the only option after dinner is work.

2024-02-27 via Tripadvisor
H
HUA JIAN
10
挺不错的酒店
Pros:

作为香格里拉品牌的酒店,不会令人失望的

2024-01-04 via Nuitee
A
allanl2013 Couples my
10
CARE AND RESPECTFUL SERVICE
Pros:



The Horizon Executive Lounge at Shangri-La Nanchang is a perfect and welcoming place for an evening. Ms. Tina Luo possesses the ability to provide personalized service to guests. What amazed me the most about her was her willingness to assist me as soon as I entered Shangri-La Nanchang. She is highly responsible in handling our requests and proactively strives to fulfil them by providing us with a room overseeing a great view with well-organized amenities. She went the extra mile to check the room's condition, solicited detailed feedback, and made every effort to promptly improve the situation.

Ms. Jane Zhang, the lounge executive, exhibits great passion for her work in the lounge. She is proactive and responsive to guests' needs and excels active listening to all requests. Her excellent leadership skills are evident as she patiently coaches her junior staff. With her unique and genuine manner, she maintains a warm interaction with her guests.

Ms. Sherry Xu, the lounge executive is candid with her service and prepares evening cocktails with great skills and passion. She shows willingness to serve and is very approachable yet agile in up-keeping the lounge to its perfect condition.

Mr. Carl from concierge is kind enough to find the best Nanchang Gan cuisine for us. He is really so resourceful to give us many restaurants to choose from. He is always willing to provide us with targeted solutions for our travel needs, especially food and sightseeing. He provides unconditional support to our stay. Many thanks also to Ms. Lydia for the good customer service and assistance with the delivery of our luggage to Shangri-La Hefei.

2023-10-30 via Tripadvisor