Swiss-Belhotel Lampung

Hotels
•
Swiss-Belhotel
8.4 (85 reviews)
Jl. Rasuna Said No 18 , Bandar Lampung , id
+62 721 8017777

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good breakfast variety
Cons:
Slow Wi-Fi
Housekeeping could improve
Elevator issues

Categories

Cleanliness
7.85
The room was clean, but some concerns about housekeeping were noted.
Service
8.65
Staff were friendly, professional, and quick to handle complaints.
Location
8.85
The hotel is ideally located near major attractions and shopping areas.
Room Quality
8.35
Rooms were spacious, elegantly designed, and comfortable.
Amenities
8.35
Facilities like the swimming pool and spa added to the comfort of the stay.
Value for Money
8.35
Great value for the quality provided in services and amenities.
Food and Beverage
8.55
Breakfast was varied and delicious, greatly enjoyed by guests.
Overall Experience
8.25
Overall, the stay was comfortable and enjoyable, with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:13

Property Description

Luxurious Rooms and Amenities

Experience comfort and style in our elegantly appointed rooms equipped with modern amenities for a relaxing stay.

Convenient Facilities and Services

Enjoy 24-hour room service, gym, spa treatments, and more, ensuring a seamless and enjoyable experience during your stay.

Delicious Dining Options

Indulge in Indonesian and Western cuisine at Swiss Cafe Restaurant or relax with a drink at Sky Dining and Lounge. Savor a variety of dining choices to satisfy your cravings.

Book now to discover the perfect blend of convenience and luxury at Swiss-Belhotel Lampung.

Important information:

Please note that New Years Eve Gala Dinner are included in the rates on 31 December and 1 January.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TKG

Location

Guest Reviews

8.4
Based on 85 reviews
Cleanliness: 7.85
Service: 8.65
Location: 8.85
Room Quality: 8.35
Amenities: 8.35
Value for Money: 8.35
Food and Beverage: 8.55
Overall Experience: 8.25
R
Roving22153929459 • Business
10
Swissbel hotel
Pros:

Good service good food. Definitely will back to here

2026-08-28 • via Tripadvisor
F
Fransisca • family_with_children • id
9
Pros:

The pool was nice and the breakfast was good.

2026-08-28 • via Nuitee
S
Sylvia • solo_traveller • fr
8
Pros:

L'accueil très sympa par la propriétaire. Elle nous a donné le petit-déjeuner gratuitement. Les chambres bien grande et très propre, le bon lit. Salle de bain propre. Il manque seulement les prises pour charger les tablet et portables plus facilement et les lampes un peu plus agréable à côté le lit par exemple.

2026-08-19 • via Nuitee
2
244ift • Business
10
Muantapp cik
Pros:

Be nice all people can sleeping in this hotel nice nice nice

2026-08-15 • via Tripadvisor
R
rissanap • Friends getaway
10
SUPER!
Pros:

The atmosphere is really nice, and the cleanliness is good as well

2026-08-09 • via Tripadvisor
G
Getaway05865254933 • Business
10
,
Pros:

Mbak receptionist cantik👍 .,

2026-07-27 • via Tripadvisor
S
Seaside31795149406 • Solo travel
10
Very nice
Pros:

Happy and good place, thank you!

2026-07-22 • via Tripadvisor
Y
Yazo • solo_traveller • us
6
Pros:

Nothing special to like

Cons:

The rooms, lifts, and furniture feel quite dated and are in clear need of renovation. While the property may still be functional, the overall condition does not match modern expectations and would benefit from significant refurbishment to improve guest experience.

2026-06-18 • via Nuitee
S
Sarah • couple • sg
10
Comfortable stay, friendly staff will return …
Pros:

Location was good and staff - excellent.

Cons:

Could do better with air con at restaurant and guest area. Also with this modern age should do better with your TV and channels. Loke have option to be able to play Netflix, YouTube etc. right now TV channels too old fashioned

2026-06-02 • via Nuitee
L
Lily • solo_traveller • id
9
Pros:

The staffs are helpful, super friendly, room is clean, amenities replaced as appropriate.

Cons:

None

2026-04-22 • via Nuitee
L
lisdianti • family_with_children • id
10
2026-03-16 • via Nuitee
W
William • couple • id
6
Secara keseluruhan ok, hanya beberapa kekurangan yang saya tulis diatas. Tapi tidak cocok membawa nama Swiss-bell
Pros:

- kamar luas
- tempat tidur besar (twin digabung, lebar jadi lebih 2m)
- staf ramah

Cons:

- bantal terlalu gembung dan tinggi
- handuk hanya: 2 handuk mandi dan 1 handuk lamtai. Tidak ada handuk westafel ataupun handuk muka
- tidak tersedia pena dan kertas
- ac kurang dingin

2026-03-08 • via Nuitee
M
Melisa • extended_group • us
9
The hotel needs more attention to the cleaning- you need to change the bedsheet after one use it.
2026-02-24 • via Nuitee
S
Sergio • couple • it
9
2026-02-11 • via Nuitee
P
Parthasarathi • couple • in
10
2026-01-20 • via Nuitee
L
Ledia • extended_group • id
8
Clean room, friendly and spacious parking
Pros:

Staff, receptionists are friendly and quick to handle complaints. Clean room, spacious parking.

2026-01-20 • via Nuitee
7
760salmanw • NONE
10
Nice Hotel
Pros:

This Hotel has very nice lobby, restaurant and very comfortable room. The cleanliness is very good and the staff hospitality nice and Polite...

2026-01-17 • via Tripadvisor
B
baguspekik2026 • Business • Jakarta, Java
10
nyaman, dan di ratukan sbg member
Pros:

nice place, easy to accses anywhere in Lampung, delicious food, homey and recomended if you to Lampung, thank you

2026-01-11 • via Tripadvisor
S
Supriyono • family_with_children • id
8
2026-01-01 • via Nuitee
L
Linda • couple • id
8
My stay was comfortable and enjoyable overall, though the slow Wi-Fi was a noticeable drawback.
Pros:

Breakfast was satisfying, with a variety of dishes and great taste. The hotel provided an good experience from start to finish, with warm and professional staff ensuring a seamless check-in and attentive service throughout the stay, while the spacious and elegantly designed rooms offered a comfort with plush bedding, modern amenities, and a peaceful atmosphere for restful sleep; facilities such as the swimming pool, relaxing spa, well-equipped fitness center, and the location proved ideal—close to major attractions, shopping areas, and safe transport options—making the stay both practical and enjoyable.

Cons:

the slow Wi-Fi; despite being advertised as high-speed, the connection often lagged, making it difficult to stream, join video calls, or even browse smoothly, which was frustrating for both leisure and business purposes—an area that definitely needs improvement to match the otherwise high standards of the property.

2025-12-31 • via Nuitee