Isle of Capri Casino Hotel Lula – A Caesars Rewards Destination

It alot changed but it was nice

everything was ok - the casino would be great if they ever get finished- the room was snug but nice again king bed with miniature pillows

Wonderful experience

No smoking odors in hotel rooms

Just be aware, there is NO WiFi in the rooms. I was surprised as I was going to do some work in the room. Overall the hotel was clean and seemed to have been relatively recently updated. I was there for a 4 night stay and there was no housekeeping service for the room.

Off the grid. Quiet. No WiFi. The towels had some hair that wasn’t mine on it. Overall, the staff was nice and helpful.

Rooms are clean. Staff was friendly. Remote area not close to dining. We did not eat at hotel. Casino was ok but smoking permitted.

Front desk clerk is tremendously unprofessional and lack of customers services training

Well i had a late check-in and paid for the rooms but the front desks lady told me since i didn't check-in at 11am they considered it a no-show i told her how the rooms already paid for she persisted and hang up the phone

Quiet room

No Breakfast, no food service als the sink in restroom would not drain.

I really enjoyed the pool this year, I'm so happy you guys opened it.

No wi-fi
No pool for the kids
Stingy with the towels
Toilet wasn’t clean

For the price I was giving a room that one bed was broken, there wasn’t any refrigerator or microwave in the room, I had to go back downstairs to inform them, had to wait until someone come up to review that room, was told that room was up for repair and shouldn’t never been given out, after driving 10 hours I had to wait another 30 or more just to get another room, the room I pick and show the room was supposed to be nice and clean, refrigerated and microwave supposed to be in the room I pick, all that money I was spending I shouldn’t be forced to stay in the room I didn’t pay for or ask, we finally got another room after the maintenance gave approval, if a customer say they didn’t want a room that was damaged with no refrigerator or microwave I should have gotten that changed, not that I have to accept what they give me, I been to a lots of hotel on emergency level the room was always descending and better and me as a customer if I know I wasn’t going to be comfortable in that room or see that room wasn’t right, they always give me another, luckily that I haven’t had problems with that but twice and you’ll make it three, but it was correct and I always get another room and they take care of the problem before they release to anyone else

The room was nice and clean and I'm very picky.

Poor condition

The Hotel is newly renovated, There’s no breakfast available, the casino area is very smoky, they’re working on renovating the buffet area in the casino area. The casino does have one operating restaurant currently. The place has so much potential.

Since i very unfamiliar with the area it was difficult to find a restaurant for breakfast or close shopping. Property is somewhat remote.

Exceeded my expectations, the room was immaculate...super clean...very nice

Very nice and polite