Comfort Inn Benalla

Hotels
Comfort
8.3 (929 reviews)
48 Bridge Street West , Benalla , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
BBQ facilities
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Convenient location
Cons:
Uncomfortable beds
Limited amenities
Food service issues

Categories

Cleanliness
8.26
Most reviews praise cleanliness, though some concerns about bed discomfort exist.
Service
8.73
Several reviews highlight the friendliness and helpfulness of the staff.
Location
8.77
Guests appreciate the convenient location, close to the City Centre.
Room Quality
8.22
Rooms are generally clean and comfortable, though some mention old beds.
Amenities
7.75
Issues mentioned with amenities like the unheated pool and lack of microwaves.
Value for Money
8.71
Many reviewers feel the hotel offers good value considering its price.
Food and Beverage
7.76
Limited food options and issues with missed breakfast orders noted.
Overall Experience
8.23
Overall pleasant experiences reported, despite some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:11

Property Description

Central Location and Relaxing Amenities

Comfort Inn Benalla, centrally located, offers a serene escape with a seasonal indoor pool and spa. Enjoy Free WiFi and Entertainment

Indulge in modern comforts with satellite TV and iPod docking stations in all rooms. Convenient Facilities and Nearby Attractions

Explore Benalla Art Gallery, Botanical Gardens, and Lake Benalla, all within a short walk. Don't miss out on the local activities like fishing, hiking, and bird watching. Everyday Comforts and Services

Relax in air-conditioned rooms with handy amenities like a toaster, fridge, and tea/coffee facilities. End your day with a refreshing shower using complimentary toiletries. Book now for a delightful stay at Comfort Inn Benalla.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ABX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per stay when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 929 reviews
Cleanliness: 8.26
Service: 8.73
Location: 8.77
Room Quality: 8.22
Amenities: 7.75
Value for Money: 8.71
Food and Beverage: 7.76
Overall Experience: 8.23
L
Liz solo_traveller au
10
Lovely place to stay
Pros:

My room was spotless. The bed was so comfy. It was very quiet. It had an excellent air conditioner. The staff were lovely,

Cons:

Not one single thing. i would stay here again and recommend it to others.

2026-03-13 via Nuitee
M
Mark family_with_children au
8
Pros:

The new Bathroom was very nicely done up and we were made to feel very welcome.

Cons:

It was quite

2026-03-10 via Nuitee
H
Heather couple au
10
2026-03-10 via Nuitee
M
Maria couple dk
10
Nydeligt lille motel
Pros:

Nydeligt lille motel

2026-03-06 via Nuitee
K
Kate family_with_children au
10
2026-03-05 via Nuitee
K
Kathy family_with_children au
5
Pros:

Convenient location

2026-03-04 via Nuitee
P
Peter couple au
9
2026-03-03 via Nuitee
K
Kevin family_with_children au
8
Pros:

Service

2026-03-02 via Nuitee
P
Peter solo_traveller au
8
2026-03-02 via Nuitee
M
Michael family_with_children au
8
Good for a night.
Pros:

Location, cleanliness and presentation of the property and room.

Cons:

Bathroom was clean, but not as spacious as anticipated.

2026-02-28 via Nuitee
C
Catherine couple au
8
Good spot to stay. The town is lovely to explore. Nice park, walks along river and mural art.
Pros:

Clean and comfy.

2026-02-26 via Nuitee
C
Chloe family_with_children au
8
2026-02-25 via Nuitee
J
John extended_group au
10
Great accommodation with friendly staff
Pros:

A lovely quiet location, newly renovated rooms and the added bonus of the air conditioning unit being turned on before we arrived making the room a pleasant temperature for sleeping!
The walk in shower was a perfect start for the day ahead!
Friendly staff, we’ll be coming back!

2026-02-24 via Nuitee
G
Glenda family_with_children au
7
Pros:

indoor pool was superb

Cons:

the musty smell

2026-02-23 via Nuitee
T
Tony couple au
8
2026-02-23 via Nuitee
C
Chris couple au
7
Pros:

Not applicable

Cons:

Beds are a bit old.

2026-02-22 via Nuitee
A
Andrew extended_group au
9
Great location and value for money
Pros:

Cleanliness was excellent

Cons:

Nothing

2026-02-22 via Nuitee
B
Brian couple au
7
Good. (That’s short)
Pros:

Just a nice comfortable stay

Cons:

Everything was fine

2026-02-14 via Nuitee
A
Andrew couple ie
9
2026-02-12 via Nuitee
M
Melissa family_with_children au
10
Pros:

Ease of booking

2026-02-11 via Nuitee