Gladstone CBD Motel

Hotels
8.4 (290 reviews)
167 Goondoon Street , Gladstone , au

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Location
Good value
Helpful staff
Cons:
Cleanliness issues
Poor customer service
Missing amenities

Categories

Cleanliness
6.65
Multiple reviews highlighted dirty rooms and lack of cleanliness.
Service
8.15
Mixed sentiments; some positive mentions of staff, but significant complaints about customer service.
Location
9.65
Many reviews praised the central location and convenience.
Room Quality
7.65
Some positive aspects but also significant issues like uncomfortable beds and missing items.
Amenities
8.65
Amenities were mentioned favorably, but missing items affected rating.
Value for Money
9.15
Positive overall value based on location and room size.
Food and Beverage
8.65
Standard quality for this hotel tier.
Overall Experience
8.65
General sentiment reflects a mixed experience; some positive aspects, but many concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:07

Property Description

Convenient Location
Rusty's Motel in Gladstone offers a central location, just a short drive from Gladstone Hospital and close to the railway station.

Modern Amenities
Enjoy free WiFi, satellite TV, and an iPod docking station in every room, along with air conditioning, a refrigerator, and tea/coffee facilities.

Dining and Leisure
Indulge in delicious meals at the Thai Basement Restaurant on-site, followed by a relaxing swim in the outdoor pool or a drink at the bar.

Book now to experience the perfect blend of comfort and convenience at Rusty's Motel Gladstone.

Important information:

You may be charged up to the full amount at the time of booking.

Please note that payment will appear as ‘Accommodations Payment Services’ on your bank statement.

A nonrefundable 2.2% Service & Handling fee is applicable to all card payments processed online.

A pet fee of $50 will be charged i.e., per dog per night.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: GLT

Location

Guest Reviews

8.4
Based on 290 reviews
Cleanliness: 6.65
Service: 8.15
Location: 9.65
Room Quality: 7.65
Amenities: 8.65
Value for Money: 9.15
Food and Beverage: 8.65
Overall Experience: 8.65
S
Steve solo_traveller au
8
2026-08-22 via Nuitee
N
Natalie solo_traveller au
8
2026-08-21 via Nuitee
A
Ashley couple au
10
2026-08-20 via Nuitee
C
Christine couple au
8
No car needed
Pros:

Great location pet friendly lots of options for dog friendly eat in options nearby walking distance a real bonus

Cons:

A bunch of thick dust under bed

2026-08-16 via Nuitee
P
Paul family_with_children au
1
Dangerous and Does not meet expectations
Pros:

nothing meet our expectations.

Cons:

dangerous near the stairs due no lighting uneven footing at bottom of the stair and pool area.
unstable hand railing that is not secure appropriately. my wife fell due to these conditions and has severe bruising and swelling in her leg.

2026-08-08 via Nuitee
R
Renee solo_traveller au
7
Pros:

Friendly staff and kept my room spotless!

2026-08-06 via Nuitee
A
Allan solo_traveller nz
3
2026-08-05 via Nuitee
R
Ron solo_traveller us
8
2026-08-05 via Nuitee
J
John couple au
8
Close to every think
Pros:

Comfortable

2026-08-04 via Nuitee
J
Janelle family_with_children au
3
Served a purpose but will not return. Cost was ridulous for the poor quality.
Pros:

Beds were comfortable and clean and the room configuration met our need.

Cons:

The access through a pool yard and with steps breeching across a garden bed was appalling and very dangerous.

The shower taps kept falling off making it impossible to regulate the shower temperature which was very dangerous with three young children.
Lounge was absolutely filthy.

2026-08-03 via Nuitee
J
JOYCE solo_traveller au
10
Pros:

Great price & location

2026-08-03 via Nuitee
N
Naomi solo_traveller au
8
Pros:

Clean. Easy to find. Quiet

2026-08-02 via Nuitee
Y
Yowyeh solo_traveller au
9
2026-07-25 via Nuitee
B
Beau solo_traveller au
8
Pros:

Bedding was very very comfortable and the bathroom was great

Cons:

Curtains were broken so privacy was not great, fridge was probably the smallest ive ever seen.

2026-07-22 via Nuitee
B
Belinda family_with_children au
8
Perfect for what we were after. Clean, well priced and close to facilities
Pros:

Clean and close to facilities. Reception were lovely. Washing machine and dryer was a nice surprise

Cons:

No streaming services or smart tv

2026-07-20 via Nuitee
N
Norbert solo_traveller au
9
Very good Motel, Value for Money
Pros:

Great Location, renovated and a very resonalbel price.

Cons:

All Good

2026-07-19 via Nuitee
J
John solo_traveller au
7
2026-07-19 via Nuitee
D
Daniel solo_traveller au
2
Check the fine print before booking with a pet.
Pros:

Location

Cons:

Dirty floors
Dirty beds (linen was clean)
Power points not working.
No exhaust fan in the bathroom.
Pungent odour coming from drain
Bar fridge missing feet so unstable.
Cutlery in draws Dirty. Same as glasses and dishes.

Paying extra for a pet of $50 is absolutely ridiculous.
Make sure you read the description 100% before booking. You will be charged $50. I questioned this charge, as our dog wasn't using a bed, shower or toilet. I was prepared to pay a bond if he did make a mess.

2026-07-19 via Nuitee
C
Carina couple au
8
Great value for money, conveniently located in the CBD and lovely staff. It’s been renovated and the rooms have everythi
Pros:

The manager was so helpful and kind he went above and beyond. Friendly and professional the other staff always said hello when o was outside walking my little dog.

Cons:

Nothing it was reasonably priced and clean and comfortable.

2026-07-15 via Nuitee
A
Ash solo_traveller au
7
2026-07-12 via Nuitee