Holiday Inn Express Singapore Serangoon by IHG

Hotels
•
Holiday Inn Express
9.4 (2038 reviews)
270 Jalan Besar , Singapore , SG

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Cons:
Small room size
High prices

Categories

Cleanliness
9.6
Housekeeping staff went above and beyond, with specific praises for June.
Service
10
Staff were friendly and helpful, with specific mentions of several team members.
Location
9.6
Location was convenient with accessible dining options nearby.
Room Quality
8.6
Several reviews noted small room sizes and poor bed space.
Amenities
9.1
Basic amenities present, but some guests expected more.
Value for Money
9.1
Some reviews indicated high prices relative to room features.
Food and Beverage
9.6
Buffet breakfast was noted as fresh and continuously topped up.
Overall Experience
9.6
Overall positive experiences reported with a few mentioned downsides.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:10

Property Description

Modern Accommodation and Convenient Location
Holiday Inn Express Singapore Serangoon offers modern accommodation just off the city centre. With easy access to public transportation, guests can explore the city within minutes.

Comfortable Rooms and Amenities
The rooms are elegantly decorated with contemporary furnishings and comfortable bedding. Guests can choose from a selection of pillows for a personalized touch. Each room is equipped with a flat-screen TV and a personal safe for added convenience.

Convenient Facilities and Dining Options
Guests can enjoy daily breakfast at Great Room, which also doubles as a lounge for relaxation. The hotel provides free WiFi, daily breakfast, and self-service laundry facilities for a hassle-free stay.

Book your stay at Holiday Inn Express Singapore Serangoon for a comfortable and convenient experience.

Important information:

Please note that the hotel will hold the first night's charge as a deposit once the booking is created .Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Location

Guest Reviews

9.4
Based on 2038 reviews
Cleanliness: 9.6
Service: 10
Location: 9.6
Room Quality: 8.6
Amenities: 9.1
Value for Money: 9.1
Food and Beverage: 9.6
Overall Experience: 9.6
S
S M Tahidur • couple • bd
10
2026-09-09 • via Nuitee
S
S M Tahidur • solo_traveller • bd
9
2026-09-09 • via Nuitee
A
ALEXANDER • solo_traveller • pg
9
Very good . Courteous staff
Pros:

Good breakfast .

Cons:

Road access

2026-09-09 • via Nuitee
M
Mashuque • extended_group • bd
5
Okay for a one night stay if nothing else is available.
Pros:

It was convenient.

Cons:

Rooms were too congested. I couldn’t even sit in the that was provided and the desk was barely big enough for a notebook.

2026-09-07 • via Nuitee
F
fernando • couple • sg
7
2026-09-04 • via Nuitee
M
MD AMRAN HOSSAIN • solo_traveller • bd
5
2026-09-03 • via Nuitee
M
Michael • solo_traveller • at
7
Cons:

it would be recommended to have international power sockets in places like this installed, as the expected guests would be international

2026-09-02 • via Nuitee
O
Orlando Jose • couple • ca
7
Cozy but good only for a short stay
Pros:

The location was good. The breakfast, even though it was for very local taste, was tasty and in good amounts. We liked the coffee. The breakfast area staff were kind and nice. The hotel is clean in general.

Cons:

The reception staff was too serious or completely avoided eye contact, which makes it harder to ask anything. The sace in the room is such that you can barely walk. So we put our suitcase on one of the night tables and received a very kind letter from the manager saying it could damage the night table, and they gently placed the suitcase in a special table in the side between the window and one side of the bed. Maybe the locker felt in one hard to reach place. We didn’t ask if they saw it and just tried our best to find it. We searched everywhere and trusted we would find it last day. Unfortunately we had issues trying to find a lock last day and it caused some problems for us.

2026-09-01 • via Nuitee
S
Sourabh • family_with_children • in
5
Pros:

Breakfast was very average. Need some better selection.

2026-08-31 • via Nuitee
L
Luabeya Katalayi Francky • couple • za
8
it was very good
Pros:

the location, the room and their breakfast

Cons:

none

2026-08-31 • via Nuitee
K
Kuo Hao • couple • tw
8
2026-08-30 • via Nuitee
M
Mingcheng • family_with_children • cn
10
很好
Pros:

酒店位置接近downtown, 出门就是公交车站,离地铁站也不太远,超市也不远,还是比较方便的

2026-08-30 • via Nuitee
P
Prof. Dr. Asadur • couple • bd
3
2026-08-28 • via Nuitee
M
Mohammad • family_with_children • ae
1
2026-08-26 • via Nuitee
A
ANNABELLE • couple • fr
10
Super séjour dans cet hôtel, non loin du métro et du quartier indien, hôtel vraiment propre. Je recommande
Pros:

Très bel hôtel et vraiment confortable

2026-08-23 • via Nuitee
昌澤 • solo_traveller • tw
9
2026-08-21 • via Nuitee
S
Sumit • solo_traveller • in
10
Great hotel, great people, very good location and great breakfast
Pros:

Location was great. The staff were professional. Hotel was clean and breakfast was great.

Cons:

Nothing as such. I would have perhaps liked a bigger gym and a closed door wardrobe.

2026-08-20 • via Nuitee
D
Desmond M A • solo_traveller • th
8
It was average but good staff helped.
Pros:

Location and staff were good,

Cons:

Tiny gym with minimum fitness facilities. The breakfasts were very bland. Seeing as it is an Indian locality and the guests appeared to be significantly Indian - the breakfasts could improve with more Indian food choices which tastes a bit more geared to Indian tastes

2026-08-17 • via Nuitee
R
RAHIM • solo_traveller • bd
7
2026-08-17 • via Nuitee
H
Hasnain • solo_traveller • pk
6
2026-08-14 • via Nuitee