Ailen Hotel

The hotel is comfortable. We arrived late night and just spent a night and it's good enough for a short trip. It's located at a very happening with lots of bars and a busy district but the street of the hotel is quiet. There are many restaurants and right at the corner there is a very nice and tasty restaurant selling Pho call Pho Quynh.

여행자거리 중심가에 있어서 주위에 식당 바 세탁소등이 많이있어 여행하기편리합니다

Ở trung tâm nhưng không ồn ào, phòng sạch sẽ, vệ sinh tốt, rất an ninh, anh chủ rất nhiệt tình dễ thương

Someone smoked in our room before us. Rooms were filthy. Other peoples shoes under the bed including a pack of cigarettes. Floors were filthy - turned our feet black. Room reeked of cigarettes.

部屋は広い方だけど深夜まで周りが騒がしいかった。

The stuff were very kindly. So we could enjoy our trip. We will recommend the hotel.

The room was large and clean. The location of the hotel is very central and can walk to all the attractions. Plenty of people selling stuff on the street to the point where they became very annoying. Great value for the money.
Mr Thomas organised our itinerary for both our trips. Our friends paid extra for their bus as they were promised pick up from the hotel. We were picked up at the airport which saved us so much drama with us! It can get slightly noisy on weekends but if that's a problem ask for a room near the back. Walking distance from the market and all travel agents. Highly recommend this Hotel.

This property is close to everything

They gave away our booked room before we got there, and had none left for us when we arrived. Doors locked and no one around so had to call in to find that out. Ended up stranded on the street. And was still charged for the room (have since received a full refund).

This hotel is located in the alley where car/taxi cannot get in. There is no staff in person for you to check in. The gate is locked and has a sign with phone number for you to call for check in. The staff is somewhere else. You have to call and they will asked you to wait for couple minutes for them to come to see you. For my case, they made me to wait for hour in the heat outside on the street and didn’t show up. I had to go to look for different hotel even though I had already paid at the booking. This hotel looks very suspicious and unsafe to stay.

Check in war erst nach 18 uhr
An Rezeption war nie jemant zugegen
Auf der Strasse vor dem Hotel nach der Tel.Nr.für die Rrzeptionistin gefragt
Alles in allen nie wieder

Rezeption war bei der Anreise und Abreise nicht besetzt .
Zimmer waren um 14 Uhr noch nicht bezugsfertig, erst ab 17 Uhr und von der Rezeption war niemand erreichbar.
Schlüssel haben wir bei der Abreise einfach auf den Tresen gelegt.
Zustand der Zimmer, war von ordentlich bis eins katastrophal.

grande chambre au calme, confortable (en particulier plusieurs tablettes)
matelas du lit un peu usagé sur les bords (on s'y enfonce en s'asseyant sur le bord du lit)
la connexion wi fi est parfois interrompue
aménagements aux standards européens

Clean quiet place to stay in the backpacker area. Friendly staff. We would stay again.

Positive check in and orientation to hotel and local area by reception clerk. Staff polite and accommodating. Arrived at night and the front doors were being locked o prevent theft as ithe hotel is close to a walking street / bar area.

Had a room on first flloor behind hotel desk, which resulted in some noise at night as the hotel also backs onto another alley. However, despite being only a few blocks from some noisy bars, most people in the alley try to keep the noise down between 11:00 and 07:00 to enable reasonable sleep.

Despite some noise experienced due to first floor location and single glass windows, managed to sleep well. The hotel is quite central - only needed to walk 50-100 meters to find a reasonable restaurant. There are other small hotels in same alley.

The best part is likley the location, as close to nightlife, but also a reasonable walk to other parts of the city.

Toppenställe, trevlig personal, rena och rymliga rum, superbra dusch, perfekt läge, bra frukost och underbart kaffe med fresh milk. Kommer gärna tillbaka

Got taxi from bus stn...use the green taxis or sign up for lift, taxis can be rip offs. The taxi will drop you off at the alley entrance. Down the alley are many hotels..this is about 100m in
Great staff...no elevator. Room had small window but was clean with modern decor Staff provided maps and recommendations

good location,good staff, enjoy stay

Great all.

Got there early and left bags, told check in at 1. Arrived at 2 and had to wait over half hour more...not impressed...
apart from that was ok. Room could be better cleaned though...