Ailen Hotel

Hotels
7.9 (103 reviews)
283/33 Pham Ngu Lao , Ho Chi Minh City , vn

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Very friendly, helpful staff
Great central location near Bui Vien and food options
Good value/affordable
Clean and well-equipped rooms reported by several guests
Comfortable beds and good shower pressure
Spacious/big rooms
Cons:
No elevator (rooms on 5th/6th floor problematic)
Noise at night / bars and street noise
No breakfast offered
AC/heating issues (excessive cooling or rooms very hot on top floor)
No hot water reported in some stays
Old building and occasional cleanliness issues in communal/outside areas
Damaged/rusted shower handle reported

Categories

Cleanliness
7.2
Mixed: several guests report rooms were clean and well-equipped, but others note outside/communal areas are less tidy and some rooms require request-for-cleaning.
Service
9.7
Very positive: multiple mentions of friendly, super-helpful staff (helped print documents, attentive and kind).
Location
9.7
Strongly positive: repeatedly described as central, near Bui Vien walking street, food shops and bars, convenient for exploring the area.
Room Quality
7.1
Mixed: rooms described as big with comfy beds and good water pressure, but building is old, some rooms lacked hot water, AC issues on top floors, and a rusted shower handle was reported.
Amenities
6.4
Below average: no elevator to higher floors, no breakfast offered, intermittent hot water/AC problems and basic facilities consistent with a budget property.
Value for Money
9
Positive: described as cheap/affordable and good value for the price several times.
Food and Beverage
6
Negative/limited: hotel does not provide breakfast and no onsite F&B strengths noted; nearby food options exist but hotel offering is minimal.
Overall Experience
8.1
Generally favorable: convenient, affordable stay with very helpful staff and comfy rooms, tempered by noise at night, lack of elevator and some facility shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 06:27

Property Description

Prime Location in District 1
Ailen Hotel is perfectly situated in District 1, offering guests easy access to popular attractions like Ben Thanh Market and the Reunification Palace. With a short drive to Tan Son Nhat International Airport, convenience is at your fingertips.

Modern Amenities and Services
Experience comfort in our air-conditioned rooms equipped with essential amenities such as a minibar, flat-screen TV, and free WiFi. Let our 24-hour front desk assist you with tour bookings, car rentals, and currency exchange. Enjoy complimentary parking, luggage storage, and laundry services for a hassle-free stay.

Delicious Dining Options
Indulge in a culinary journey at our on-site restaurant, serving a delightful mix of Western and Vietnamese dishes. For a more intimate dining experience, opt for in-room dining and savor your meal in the comfort of your own space.

Book your stay at Ailen Hotel today for a memorable and convenient experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGN

Location

Guest Reviews

7.9
Based on 103 reviews
Cleanliness: 7.2
Service: 9.7
Location: 9.7
Room Quality: 7.1
Amenities: 6.4
Value for Money: 9
Food and Beverage: 6
Overall Experience: 8.1
F
Filip • solo_traveller • sk
6
Fér za tú cenu
Pros:

-Príjemný zamestnanci
-Lokalita
-Cena

Cons:

-6. poschodie bez výťahu
-Klimatizácia išla nonstop, inak by na najvyššom poschodí, kde je len jedna izba, ktorú som dostal, bolo 35 stupňov

2026-05-20 • via Nuitee
D
Diver • couple • gb
8
Pros:

Great location with everything you want being roughly a 30min walk maximum, and the staff were very friendly helping me to print off my visa for Cambodia.

Cons:

The handle for the shower was rusted off however other than that great place to stay on a budget.

2026-05-01 • via Nuitee
M
Ma Elaine • family_with_children • ph
7
It’s an good, convenient and affordable place to stay in HCM.
Pros:

It’s located in a fun, active area near local food shops, bars but was provided a quiet place to rest at the end of the day.

The beds are comfy, shower water pressure is good.

Cons:

The building is a bit old,
Outside the rooms is not as clean.

2026-04-06 • via Nuitee
V
Veranika • couple • by
10
2026-03-29 • via Nuitee
P
Pierrick • family_with_children • fr
9
Pros:

Good location, good value

2026-03-28 • via Nuitee
S
si3n4 • extended_group • sg
10
Pros:

Clean, staff is super helpful and so kind! Location is great, not too loud and near Bui Vien Walking street, very interesting

2026-03-21 • via Nuitee
K
KAUV • extended_group • kh
6
Pros:

Big room

Cons:

A little noisy, no hot water and no elevator

2026-03-15 • via Nuitee
L
Lud • family_with_children • id
7
Pros:

La chambre etait propre et bien équipée .
Personnel agreable.
Quartier Central

Cons:

5 etages sans ascenseur.
Il faut demander pour nettoyage de la chambre.
Bruit de fond certain a partir de 22h30 ,mais c'est supportable.
Quartier un peu trop chaud !.....bars bruyant , touristes sans genes.....
Pas de petit dejeuner

2026-03-12 • via Nuitee
L
Lily • couple • fr
7
Convenable
Pros:

Chambre convenable pour court séjour, identique à la description !

2026-03-11 • via Nuitee
T
Toby • couple • gb
10
2026-03-07 • via Nuitee
I
Igor • solo_traveller • sk
7
Pros:

V centre

Cons:

Hluk v noci

2026-03-02 • via Nuitee
S
Swee Lee
8
Comfortable Hotel
Pros:

The hotel is comfortable. We arrived late night and just spent a night and it's good enough for a short trip. It's located at a very happening with lots of bars and a busy district but the street of the hotel is quiet. There are many restaurants and right at the corner there is a very nice and tasty restaurant selling Pho call Pho Quynh.

2025-09-03 • via Nuitee
B
Brandon • solo traveller • gb
10
Exceptional
2025-04-13 • via Nuitee
M
Michal • young couple • cz
8
Very good
2024-12-30 • via Nuitee
P
Paul • young couple • gb
5
Good value, but too many stairs!
Pros:

Good value, great location

Cons:

To many stairs ( we are both 68) very small room.
Not as clean as other hotels in Vietnam.

2024-12-28 • via Nuitee
S
SANGHO
8
나쁘지않아요
Pros:

여행자거리 중심가에 있어서 주위에 식당 바 세탁소등이 많이있어 여행하기편리합니다

2024-12-09 • via Nuitee
H
Hustvedt • solo traveller • no
7
Good
2024-11-29 • via Nuitee
L
Lovelyn • family with young children • ae
10
Exceptional
2024-11-21 • via Nuitee
I
Iwona • young couple • pl
7
Good
Pros:

Excellent location in District 1, everything within walking distance: opera house, market etc. Cafes, food - just walk out of the hotel and everything was available. Very helpful staff

Cons:

Not very clean, we had to ask for a change of bedding, very uncomfortable high floors (even 5th), no lift

2024-11-11 • via Nuitee
M
Maximo • group • au
8
Very good
2024-10-29 • via Nuitee